Thinkpad X1 Carbon screen damage

I wanted to check about the replacement cost of the screen of Lenovo ThinkPad laptop X11 carbon series. My laptop has started to show half blank screen ..what could be the issue..can someone advise pls. Thanks in advance..

First, are you still under warranty? The best screens are the ones somebody else pays for.
There are multiple generations and screen options. Your model number from the sticker on the back would help. If your model has the characters CTO in it, it is configured-to-order, so send me your serial number via private message. Do not post it in the open forum.

Similar Messages

Protective film layer on ThinkPad X1 Carbon Touch models

QuestionI just unpacked my new ThinkPad X1 Carbon touch and noticed that it appears as though the screen has a protective plastic film affixed to it. It is most noticeable around the mic and cam, where holes appear to exist.
I can't find any documentation saying that this should be removed, and it's not easy to pry the sheet off at the corners (in fact, I've had zero luck, but haven't tried much because I don't want to damage anything). Do I keep trying to pry the sheet off or assume it's part of the design?
Answer
There is a protective film layer that covers the display and should not be removed.
This extends over the viewing area and stops about 1/32" from the edge. There are circular reliefs around the camara and two microphone ports at the top of the screen where this layer can also more easily be seen.

This film is unbelievably frustrating. I am switching jobs and chose to stay with the T440s under my new employment, although I had to get a new laptop. This time I chose to go with the touchscreen version, only to now see a film that causes graininess across my entire screen. I am coming from a T440s non-touchscreen with the AUO display (got lucky with that one) and that picture quality is exactly what I was wanting. I am highly disappointed in this unremovable film and will certainly be calling in regarding this. Is there any way to completely and safely remove it? I get the sense it is no more important to the screen than say a Zagg screen protector would be, IE touchscreen wll work perfectly fine without it, etc. Very frustrating as screen protectors like this ALWAYS cause some kind of disruption in the picture quality and I never saw mention of this film in any of the reviews I read about the touchscreen of this laptop.

ThinkPad X1 Carbon Gen 1 vs Gen 2.

I have started using the ThinkPad X1 Carbon Gen 2 as my main work laptop this week, and have officially retired my ThinkPad X1 Carbon Gen 1 for backup purpose. So far this is what i feel are the major positives of the ThinkPad X1 Carbon Gen 2 vs Gen 1.
Positives:
-Better TrackPad
The quality of the Thinkpad X1 Carbon Gen 1 trackpad is a definitively a plus compared to the old ThinkPad X1 Carbon Gen 2. The surface finish of the ThinkPad Carbon Gen 2 is smooth, compared to the rough rubberised surface of the ThinkPad X1 Carbon Gen 1. Also, the trackpad left and right click is more precise, and is not as loud as the ThinkPad Yoga, which is the main convertible tablet i use nowadays.
-Build Quality
ThinkPad X1 Carbon Gen 1 that i got had some build quality issues, especially in the screen area and the TrackPad. Also, the overall fit and finish of the ThinkPad X1 Carbon Gen 1 is lot worse than the ThinkPad X1 Carbon Gen 2. I have to say that the ThinkPad X1 Carbon Gen 2 fit and finish is top notch, it is the only ThinkPad that i can compare to the Macbook Air 13 that i got one year ago (yes i do have Macbook laptop).
Surface coating on the X1 Carbon Gen 2 is anodised hard layer over Magnesium Alloy for the main body chassis (i think the screen cover is CFRP, but i am not sure), rather than the more typical rubberised layer of the older ThinkPad X1 Carbon Gen 1.
Palmrest on the ThinkPad X1 Carbon Gen 2 also resists fingerprint and palm print rather well, even if your palm sweats heavily.
-Ports
The Thinkpad X1 Carbon Gen 2 definitely has an advantage over the ThinkPad X1 Carbon Gen 1, with its generous selection of ports. There are:
- full sized HDMI 1.4 port
-Mini DisplayPort 1.2
-Specialised Gigabit ethernet port (adapter included)
-USB 3.0 x 2.
-One Link Port
On the older ThinkPad X1 Carbon Gen 1, i had to rely on the USB 3.0 for docking and ethernet needs.
-Screen
The WQHD IPS (there is also the 1600x900 resolution version which is same as old ThinkPad X1 Carbon) on the ThinkPad X1 Carbon Gen 2 is simply superb, as there is no ghosting, contrast is great, and the viewing angle is superb too. The touch screen version of the screen has a gorilla glass type cover, which is protected by a matte plastic protector, while the non touch screen version uses has a matte surface, and it has better outdoor usability or under strong external lighting.
I highly recommend the WQHD screen for anyone whom wants a great viewing experience.
-Upgradability
The ThinkPad X1 Carbon has an internal 80 mm M.2 NGFF slot for the storage, and there is also a separate M.2 42 mm slot for the WWAN card (rumored to be able to be used as a secondary M.2 42mm slot), with an additional half height miniPCIe for the wireless card.
Obviously, there are also some flaws with the ThinkPad X1 Carbon Gen 2.
Keyboard
The new keyboard placement does take a few day to get use to, especially if you frequently use other laptops. I frequently press on the delete ubtton when i try to press Backspace button.
Also, i have a habit of pressing Ctrl + Space bar for backlight, since the Fn button is no longer next to the Ctrl and now resides as a touch strip key 6th row.
Personally, i wished that the physical Fn key stays as a physical button next to the Ctrl button on the ThinkPad X1 Carbon, and use that to switch the touch strip function, rather than moving the Fn button to the 6th row.
The touch strip Fn row is pretty nifty idea, but i think one can use a 7th row for the touch screen, and keep the old 6th Function row.
TrackPoint
Personally i think the old TrackPoint physical buttons are better, the TrackPad integrated button for the TrackPoint still has to evolve a bit in the current guise to be true direct replacement for the old physical buttons in terms of usability. Ergonomics are just not there when compared to the old ThinkPad X1 Carbon Gen 1 TrackPoints' button.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

I have started using the ThinkPad X1 Carbon Gen 2 as my main work laptop this week, and have officially retired my ThinkPad X1 Carbon Gen 1 for backup purpose. So far this is what i feel are the major positives of the ThinkPad X1 Carbon Gen 2 vs Gen 1.
Positives:
-Better TrackPad
The quality of the Thinkpad X1 Carbon Gen 1 trackpad is a definitively a plus compared to the old ThinkPad X1 Carbon Gen 2. The surface finish of the ThinkPad Carbon Gen 2 is smooth, compared to the rough rubberised surface of the ThinkPad X1 Carbon Gen 1. Also, the trackpad left and right click is more precise, and is not as loud as the ThinkPad Yoga, which is the main convertible tablet i use nowadays.
-Build Quality
ThinkPad X1 Carbon Gen 1 that i got had some build quality issues, especially in the screen area and the TrackPad. Also, the overall fit and finish of the ThinkPad X1 Carbon Gen 1 is lot worse than the ThinkPad X1 Carbon Gen 2. I have to say that the ThinkPad X1 Carbon Gen 2 fit and finish is top notch, it is the only ThinkPad that i can compare to the Macbook Air 13 that i got one year ago (yes i do have Macbook laptop).
Surface coating on the X1 Carbon Gen 2 is anodised hard layer over Magnesium Alloy for the main body chassis (i think the screen cover is CFRP, but i am not sure), rather than the more typical rubberised layer of the older ThinkPad X1 Carbon Gen 1.
Palmrest on the ThinkPad X1 Carbon Gen 2 also resists fingerprint and palm print rather well, even if your palm sweats heavily.
-Ports
The Thinkpad X1 Carbon Gen 2 definitely has an advantage over the ThinkPad X1 Carbon Gen 1, with its generous selection of ports. There are:
- full sized HDMI 1.4 port
-Mini DisplayPort 1.2
-Specialised Gigabit ethernet port (adapter included)
-USB 3.0 x 2.
-One Link Port
On the older ThinkPad X1 Carbon Gen 1, i had to rely on the USB 3.0 for docking and ethernet needs.
-Screen
The WQHD IPS (there is also the 1600x900 resolution version which is same as old ThinkPad X1 Carbon) on the ThinkPad X1 Carbon Gen 2 is simply superb, as there is no ghosting, contrast is great, and the viewing angle is superb too. The touch screen version of the screen has a gorilla glass type cover, which is protected by a matte plastic protector, while the non touch screen version uses has a matte surface, and it has better outdoor usability or under strong external lighting.
I highly recommend the WQHD screen for anyone whom wants a great viewing experience.
-Upgradability
The ThinkPad X1 Carbon has an internal 80 mm M.2 NGFF slot for the storage, and there is also a separate M.2 42 mm slot for the WWAN card (rumored to be able to be used as a secondary M.2 42mm slot), with an additional half height miniPCIe for the wireless card.
Obviously, there are also some flaws with the ThinkPad X1 Carbon Gen 2.
Keyboard
The new keyboard placement does take a few day to get use to, especially if you frequently use other laptops. I frequently press on the delete ubtton when i try to press Backspace button.
Also, i have a habit of pressing Ctrl + Space bar for backlight, since the Fn button is no longer next to the Ctrl and now resides as a touch strip key 6th row.
Personally, i wished that the physical Fn key stays as a physical button next to the Ctrl button on the ThinkPad X1 Carbon, and use that to switch the touch strip function, rather than moving the Fn button to the 6th row.
The touch strip Fn row is pretty nifty idea, but i think one can use a 7th row for the touch screen, and keep the old 6th Function row.
TrackPoint
Personally i think the old TrackPoint physical buttons are better, the TrackPad integrated button for the TrackPoint still has to evolve a bit in the current guise to be true direct replacement for the old physical buttons in terms of usability. Ergonomics are just not there when compared to the old ThinkPad X1 Carbon Gen 1 TrackPoints' button.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

USB 3.0 devices not being detected on a Thinkpad X1 Carbon

After every reboot or cold boot, no USB 3.0 devices are detected on my
Thinkpad X1 Carbon Touch. (Intel Series 7 chipset)
There is a way to get them to be detected, but it doesn't survive a reboot
and it's ugly.
Go into device manger and uninstall the device "Intel(R) USB 3.0 eXtensible
host Controller - 0100 (Microsoft)"
The do a "Scan for hardware changes"
Then everything is detected correctly.
Bob Comer

>Is it that specific driver?
It's a driver built into Windows 10.
>What if you try the Windows 7 driver available on Intel's website here?
I tried that, Windows 10 wont replace it's own driver. (Windows has
determined that the driver software for your device is up to date.)
>Hope that helps!
I've been fighting it for a long time. It's downright annoying. I can plug
it into my USB 2.0 port and it works all the time, but a lot slower, or
even plugging it into a USB 2.0 hub that's plugged into a USB 3.0 port
always works too, and slightly faster than the USB 2.0 port. (but not as
fast as USB 3.0)
I suspect it's some kind of power management issue to do with the driver,
devices aren't getting the power up signal so they just don't show up at
all. It could be a hardware difference, but the same devices just worked
on Win8.1 and below.
Bob Comer

Screen damage and forgot the login password,how can i take out the photos

my screen damage , totally lost , this iPhone5 is broken 1 year ago, it has login password and i already forgot the password.i didn't open the icould and backup. how can i take out my photos from my phone? the photos is REALLY important for me. and i don't want to replace or fixes it anymore.

Output of Invoice:
Billing document (Change Mode) : VF02 --> Enter (takes to main screen) --> on the top line Goto --> Header --> Output --> maintain output type --> Enter --> back --> Enter printer (in most cases LOCL) --> Enter & SAVE.
Move out of billing document & revisit Billing Document in change mode(VF02) --> In the initial screen itself, on the top line o to Billing Document --> Output --> Screen / preview > Enter> a screen will pop-up on which printer name is mentioned --> Enter & you will get the preview of Invoice.
To Configure printer, take assistance from basis consultant.
Regards,
Rajesh Banka

IPhone screen turned white- looks like screen damage but no damage has been done

I turned my phone off because my Whatsapp was being weird. And when I went to turn my phone back on my screen was white/grey with a couple of faded vertical lines. The corners of the screen look darker and it looks like screen damage. The phone is still on just the screen isnt working, I have tried restarting but a number of times but this hasnt worked. Had loads of problems with my iPhone, anyone had anything similar happen?

Give it a couple of gentle "spanks" across the back of it. If this doesn't solve it, back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

In UK - trying to find somebody to do the mod for me (Upgrade X1 carbon screen into my T430)

I am based in the UK and have researched the T430 screen issue. I am trying to find somebody in the UK that will do the Mod for me - fitting an X1 Carbon Screen into my T430.
Can anybody help me?
Many Thanks

Hi,
Welcome to Lenovo Community Forums!
First, you will void your warranty. If you have a warranty, this could be a very bad plan. Also, I’m not pretty sure how compatible the X1 carbon screen will be with the T430. I doubt an authorized Lenovo technician will not be ready to do such a replacement. You may have to find a third party technician.
Best regards,
Mithun.
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ThinkPad X1 Carbon scrolling not working

Hello,
I just received my new ThinkPad X1 Carbon (Type 20A7). This is running with Windows 7, 64 bits.
Scrolling from the touchpad (with one or two fingers) does not work.
I tried installing the latest drivers from Lenovo's website (although you would assume that the latest drivers are installed when you buy a new machine), but that did not help.
When I go to the control panel and to the advanced settings for the touchpad, I can see that the scrolling features are activated. They just don't work.
Sometimes, I notice that after startup, scrolling works for a couple minutes, then not anymore.
Could you please help me out?
Thank you,
Cheers.

Hi realkirua, and welcome to the Lenovo User Community!
Remember that this is users helping users here, moderated by volunteers like me. Although there is some Lenovo presence, they can't patrol the entire community. They do try to help with some of the broader issues.
The odd part about what you describe is that the UltraNav driver install fails (6hgx81ww.exe). Have you tried manually uninstalling the old one (Control Panel>Programs and Features) then runnning the installer again?
I don't work for Lenovo. I'm a crazy volunteer!

TS3324 If ipad screen damage's howmuch cost to be for change screen

If ipad screen damage's howmuch cost to be for change screen

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Screen damage fixable?

I was looking at an eBay listing and saw a Macbook with minor screen damage.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190839739110&ssPageName=ADME: X:RTQ:US:1123
This is the listing. I was wondering if it was possible that the damage is fixable.
EDIT: Looks like LCD damage btw.

Certainly the entire scree can be replaced but I would get a quote from an Apple store first. I do not see it as an inexpensive repair.
Ciao.

N73 USB connectivity, screen damaged but need pics

i hope someone can help get pics of my 4 month old of the fone.
my N73 has screen damage and i need to get pics etc of it. has someone get a step by step pic guide?
i tried using nokia pc suite, but it hangs in 'get connected'
do i have to press buttons on the phone?
i would very much appreciate any help.
thanks,
Aky

Hi akyahmed
Not familiar with N73 but other "N" series using PC Suite. When you connect USB connectivity cable, it will want confirmation of mode on phone so try pressing top left key above the green call one to "select" and see if establishes connection.
I am assuming that PC Suite mode will be top of the available mode options, but in this I might be corrected.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Thinkpad X1 Carbon (3Gen) Battery Not Charging (plugged in not charging)

I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging" and even when plugged in, it’s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

So lets isolate problems,
Either your DC power jack requires replacement
or
You are facing motherboard issues
What a DC jack looks like ?
Lets make 2015 the year of the #DO
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HT1863 Does AppleCare cover screen damage?

Hi does anyone know if AppleCare covers screen damage?

ONLY Apple Care Plus covers accidental damage, which is how a broken/cracked screen is defined.
If you have apple care plus then you can take yours in, pay the service fee (I've seen $49 as the fee) and walk out with a replacement device (may or may not be refurbished). You are allowed 2 instances of accidental damage replacement.
If you don't have apple care plus then what you get is the out of wrranty replacement, the fee for that starts at 219 for a mini and 299+ for the newer ipads

ThinkPad X1 Carbon Repair... why so long?

I purchased a ThinkPad X1 Carbon laptop in early November, since I really needed a PC (I regularly use a Mac) to work with a few applications. However, 3 weeks into using the laptop, its printscreen button fell off, and I have only used it once or twice. I called the customer support and delivered it to my local service centre. I asked customer support how long it would take to repair my laptop, and the representative said "around 5 business days". It has been at least 5 weeks since I dropped off my laptop at the service centre and they told me they're still waiting for the parts to arrive to repair my laptop.
I bought this laptop for school work that requires a PC and now school's starting again, and my laptop is not ready and I don't even know when it'll be ready. I am very frustrated - I mean, it is only the keyboard that needs reparation and why is it taking THIS long? I bought a laptop to use, not to wait for a simple reparation for 5 weeks. And now I have no laptop to use and this is seriously interfering with my school work.
Is there a way to formally file a complaint on this case?
Any suggestion would help, thanks!

I went through this exact same thing with my X1 Carbon. It took 4-5 weeks to the point they were still waiting on a keyboard replacement that was backordered. Eventually they just said I can get a replacement model and I waited for the X1 Carbon Touch.
I now have the X1C Touch and the touchscreen barely works. It's going back and I am done with Lenovo. This has been ongoing since August and I've had to resort to using a Sony Vaio from 3 years back that has less problems than these brand new "high-end" Lenovo ThinkPads.

Why iPhone 6 screen damage is not repaired in India?

Yesterday I accidentally dropped by iPhone 6 Grey 64 GB phone. The phone was working fine but I got cracks on screen. I went to Maple, Mumbai which is Apple Authorised Service Provider. They said they can't repair it and I have to Rs. 25150/- ($405) and they will get be replacement phone. I checked website and it says the cost of screen repair is only $109 which I found on https://www.apple.com/support/iphone/repair/screen-damage/ . I shown them this link, on which they said they don't repair the phone in India and here I have to go for replacement. I bought this phone just three months back in Rs. 62500 ($1000) and now I have to shell out $405 coz they can't repair the phone in India. What is the point of having service center if they can't repair it.
It's nightmare for Apple customer if their phone gets damaged accidentally in this country. I will be cautious now to buy any new apple products ever.

Not all features are available in India. Read here:
http://www.apple.com/ios/feature-availability/

Thinkpad X1 Carbon screen damage

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