Thinkpad x200 7459 warranty information request
hi,
i moved in to aberdeen, scotland a couple of months ago,
i have this faulty fingerprint reader on my system,
i need to get it repaired, how do i proceed as
i havent contacted lenovo before
thanks,
steliyan
Solved!
Go to Solution.
From this list: Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems
01475-897-163
9 AM - 6 PM
Monday - Friday
08705-500-900
(Standard warranty support)
9 AM - 6 PM
Monday - Friday
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Lenovo ThinkPad X200S Stuck ... !!!
When I bought my Lenovo ThinkPad X200S, All my friends make fun on me they called me (idiot) because they are Fans for DELL and/or HP …. They said that this Laptop look like Old style since they Create the first laptop in the world , they was proud with there laptops ,with a lot of Colored lights ,touch buttons ,cover Themes … etc
But I was defending my Own laptop the Great (Lenovo ThinkPad X200S) , and I was telling them , (Guys , I bought the laptop form the Creators of the technology , IBM , the great Name, The History , I bought the Performance , Durability ,Genus Engineering ) , even how much I trust Lenovo , I gave me self the right to tell them that (Lenovo products , never Broke , and never stuck or let me down ) ….
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I tried more and more to do that again in home , and it was the same result , Even I found that when I try to Start OR Stop the Wi-fi from the Button at the lest side of the laptop , the same thing happening 90% from my trying (laptop stuck again ) !!!!!!
I try to format and install new windows 7 pro …
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I install Norton internet security 2011 …
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My laptop still under warranty till 31/3/2012 ….
And now I have no place else to ask for Advice except here, so please lenovo Good Team, Help me
my faith in you will never Change.
Regards...
Alaa Al-AllanMy laptop info :
Product: ThinkPad X200s 7466-3RG
Operating system: Windows 7 professional 32 bit
Original description: SL9400(1.86GHz), 4GB RAM,120GB 5400rpm HD, 12.1in 1280x800 LCD, Intel 4500MHD, 802.11bg wireless, Vodafone WWAN, Bluetooth, 1Gb Ethernet, Secure chip, Fingerprint reader, 4c Li-Ion, Windows 7 professional 32
Warranty information
Type:
Model:
Serial number:
7466
3RG
xxxxxxx
Status:
Expiration date:
Location:
In warranty
2012-03-31
SWEDEN
Regards,
Alaa Al-allan
Moderator Note; s/n edited for members own protection -
S10e - Why can't I find my warranty information when I enter my s number?
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Strange Alert during post on ThinkPad X200
Hello,
I have ThinkPad X200 7454-2HU
Yestarday I notice some strange Alert during post process it's somthing like this:
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Lenovo ThinkPad X200S "Intel(R) WiFi Link 5300 AGN" Not Working well .
Hello everybody
I am having a Very Annoying Problem with My Laptop Wireless LAN
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Also I am installing the latest Driver from Lenovo see the Pic:
As I already said, Sometime Everything Work fine, and next
day it’s not working, I need to spend 1 hour restarting my Laptop, and it’s happing
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try this, uninstall the Wifi LAN drivers. let Windows install its generic drivers.
test your connection with the generic drivers. See if that works, then install the drivers from our support site but before you install it, go to MSCONFIG and set your unit to Diagnostic mode first before installing.
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X200 - Discrepancy concerning Information about LED-Backlight
Hello,
I hope that someone can help clarify something (I did perform a search, though without any luck).
Here is the issue:
The following Lenovo support page seems to suggest that ALL thinkpads X200 have an LED-backlit display:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73155
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Solved!
Go to Solution.Yes, that's what I think too, thanks.
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I am thankful for any clue. -
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When I got my machine two years ago and loaded Firefox, I could scroll with the red button that's on the keyboard of the Lenovo ThinkPad x200. Then, a few months ago, Firefox was updated. Not sure which version. And, now I can't scroll. The keypad scroll works in MS Windows programs. It just doesn't work in Firefox. I can't get anywhere with the options so I'm stuck for now. (The scrolling works in Internet Explorer). So, I think it's something that going on with FireFox not with my computer.
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When I inspect your site in browser tools, I'm getting 404 errors from your page:
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BarnardosIreland wrote:
I would have thought that publishing should give a complete package that doesn't need any further edits to the code and can just be directly ftp'ed to the web - is this correct?
In general, you are correct - but also your server does need to be properly configured (and those errors above lead me to think it may not be) to serve the file types that your uploading - but it could be something else entirely. Can you zip up your composition folder, upload it to your Creative Cloud files, set it to share, and then post a link here so I can download it? If you'd rather not share it publicly, can you PM me with a link to your composition files?
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Has anyone managed to get HP Warranty Information into SCCM?
Has anyone managed to get HP Warranty Information into SCCM?
I have tried a few scripts that I found on the net but none of them seem to work as I believe HP updated there site this year..OK, I played around a bit (scripting from a web page isn't way beyond me) but... a few caveats. My lab isn't available right now; so all I could test was that the script ran on an HP laptop. A single HP laptop. and created the regkeys in
(in my case) HKLM\software\wow6432node\CompanyName\WarrantyInformation. So... one single test on one single workstation, and no testing of the mof edit means... I'll need your help to confirm it works.
Anyway, below is the script. Other caveats: It drops a log, and then continuously adds to the log file in %temp% (of the SYSTEM, which is using %windir%\temp). So depending upon what you want/need--you may want to change the EnableLogging
= True to EnableLogging = False (once you confirm it works on all/most of your boxes). The other caveat, of course, is to change the sCompanyname = to be your Company Name; although I suggest you don't have spaces or special characters in it. Short
'n' sweet. Then, naturally, once you have a box with the regkeys, use Mark Cochrane's RegKeytoMof 3.0 or higher to build the mof edits for you to paste to the bottom of your configuration.mof and sms_def.mof. In that blog above Eric Schloss was
using DCM as the delivery method to deliver the script to populate the regkeys--that worked for him and I see no reason it wouldn't work for everyone--so once you've tested the script interactively from a psexec -s -i cmd.exe shell on an hp box (to see it
create the regkeys) I'd make a DCM like Eric did and target a collection with a few HP laptops or desktops and confirm it works via the DCM.
Anyway, give this a try--again... only tested on 1 single, lonely little HP laptop. Needs a bigger test base!
Edit: and... even using Regkeytomof sometimes regkeys can be tricky. If the mof edit doesn't work right to pull the data back, post what you've added. someone here can usually spot if there's something not right about it and help you fix
the mof edit.
Edit #2: removed bad space, and bad copy/paste job as discovered by sevengs. Thanks!
on error resume next
EnableLogging = True
sCompanyName = "CompanyName"
Set oShell = CreateObject("wscript.Shell")
Set fso = CreateObject("scripting.filesystemobject")
strTemp = oshell.ExpandEnvironmentStrings("%temp%")
If EnableLogging Then
Set oLogFile = fso.OpenTextFile(strTemp & "\WarrantyInfo.log", 8, True)
oLogFile.WriteLine "*********************************************************"
End If
WriteLog "Beginning warranty information lookup."
sWebServiceHost = "http://h20000.www2.hp.com/bizsupport/TechSupport"
sWebServiceURL = "WarrantyResults.jsp"
sWebService = sWebServiceHost & "/" & sWebServiceURL
'Get the system's serial number from WMI
Set oWMIService = GetObject("winmgmts:\\.\root\cimv2")
Set colItems = oWMIService.ExecQuery("Select SerialNumber from Win32_BIOS",,48)
For Each objItem in colItems
sSerialNumber = objItem.SerialNumber
Next
WriteLog "Serial number of system is " & sSerialNumber
'Get the Product ID from WMI
Const wbemFlagReturnImmediately = 16
Const wbemFlagForwardOnly = 32
lFlags = wbemFlagReturnImmediately + wbemFlagForwardOnly
strService = "winmgmts:{impersonationlevel=impersonate}//./root/HP/InstrumentedBIOS"
strQuery = "select * from HP_BIOSSetting"
Set objWMIService = GetObject(strService)
Set colItems = objWMIService.ExecQuery(strQuery,,lFlags)
sProductNumber = ""
For Each objItem In colItems
If objItem.Name = "SKU Number" Then
sProductNumber = objItem.Value
End If
If objItem.Name = "Product Number" Then
sProductNumber = objItem.Value
End If
Next
If Len(sProductNumber) = 0 Then
WriteLog "ERROR: Product Number could not be determined."
oLogFile.WriteLine "*********************************************************"
oLogFile.Close
WScript.Quit(9)
Else
WriteLog "Product number of the system is " & sProductNumber
End If
Set colItems = oWMIService.ExecQuery("Select AddressWidth from Win32_Processor",,48)
For Each objItem in colItems
sAddressWidth = objItem.AddressWidth
Next
WriteLog "Operating system is " & sAddressWidth & " bit."
'Define the parameters string to send to the web site
sParameters = "nickname=&sn=" & sSerialNumber & "&country=US&lang=en&cc=us&pn=" & sProductNumber & "&find=Display+Warranty+Information+%C2%BB&"
WriteLog "Opening the web site URL " & sWebService & "?" & sParameters
'Define and call the web site
Set oHTTP = CreateObject("Microsoft.xmlhttp")
oHTTP.open "GET", sWebService & "?" & sParameters, False
'oHTTP.setRequestHeader "Content-Type", "application/x-www-form-urlencoded"
oHTTP.send
If oHTTP.Status = 200 Then
WriteLog "Successful response from the web site."
'WriteLog oHTTP.ResponseText
Process oHTTP.ResponseText
Else
WriteLog "ERROR: the web site returned status code " & oHTTP.Status
WriteLog "Returning exit code 1."
nExitCode = 1
End If
If EnableLogging Then
oLogFile.WriteLine "*********************************************************"
oLogFile.Close
End If
WScript.Quit (nExitCode)
Function Process (HTML)
WriteLog "Processing the HTML returned from the site."
intSummaryPos = InStr(LCase(html), "serial number")
If intSummaryPos = 0 Then
Process = ""
Exit Function
End If
intSummaryTable1Start = InStrRev(LCase(html), "<table", intSummaryPos)
intSummaryTable1End = InStr(intSummaryPos, LCase(html), "</table>") + 8
intSummaryTable2Start = InStr(intSummaryTable1End, LCase(html), "<table")
intSummaryTable2End = InStr(intSummaryTable2Start, LCase(html), "</table>")
table1 = getStr(intSummaryTable1Start, intSummaryTable1End, html)
table2 = getStr(intSummaryTable2Start, intSummaryTable2End, html)
const HKLM = &H80000002
Set oReg=GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\default:StdRegProv")
sKeyPath = "SOFTWARE\" & sCompanyName & "\WarrantyInformation"
WriteLog "Registry key path is HKLM\" & sKeyPath
oReg.CreateKey HKLM,sKeyPath
WriteLog "Processing the first table from the web page."
arrGeneral = processTables(table1,1)
'arrGeneal should be in the form Serial Number, Product Number, Product Line, Product Description, Warranty Check Date
WriteLog "Processing the second table from the web page."
arrContracts = processTables(table2,2)
'arrContracts should be in the format Warranty Type, HW Warrenty Start Date, HW Warranty End Date, HW Warranty Status, Setup Warranty Start Date, Setup Warranty End Date, Setup Warranty Status
WriteLog "Setting registry values."
WriteLog "SerialNumber is " & arrGeneral(0)
oReg.SetStringValue HKLM, sKeyPath, "SerialNumber", arrGeneral(0)
WriteLog "ProductNumber is " & arrGeneral(1)
oReg.SetStringValue HKLM, sKeyPath, "ProductNumber", arrGeneral(1)
WriteLog "SerialLine is " & arrGeneral(2)
oReg.SetStringValue HKLM, sKeyPath, "ProductLine", arrGeneral(2)
WriteLog "SerialDescription is " & arrGeneral(3)
oReg.SetStringValue HKLM, sKeyPath, "ProductDescription", arrGeneral(3)
WriteLog "WarrantyCheckDate is " & CStr(CDate(arrGeneral(4)))
oReg.SetStringValue HKLM, sKeyPath, "WarrantyCheckDate", CStr(CDate(arrGeneral(4)))
WriteLog "WarrantyType is " & arrContracts(0)
oReg.SetStringValue HKLM, sKeyPath, "WarrantyType", arrContracts(0)
WriteLog arrContracts(1)
WriteLog "HardwareWarrantyStartDate is " & CStr(CDate(arrContracts(1)))
oReg.SetStringValue HKLM, sKeyPath, "HardwareWarrantyStartDate", CStr(CDate(arrContracts(1)))
WriteLog "HardwareWarrantyEndDate is " & CStr(CDate(arrContracts(2)))
oReg.SetStringValue HKLM, sKeyPath, "HardwareWarrantyEndDate", CStr(CDate(arrContracts(2)))
End Function
Function getStr(startpos, endpos, data)
Dim tmp
'Get the substring
tmp = Mid(data, startpos, endpos - startpos)
' Remove end of line
tmp = Replace(Replace(Replace(tmp, VbCrLf, ""), vbCr, ""), vbLf, "")
getStr = tmp
End Function
Function processTables(table, ttype)
' Remove HTML Tags and replace with "|"
Set re = New RegExp
re.Pattern = "<[^>]+>"
re.IgnoreCase = True
re.Global = True
table = re.Replace(table, "|")
table = Replace(table, " ", "")
table = Replace(table, ":", "")
table = Replace(table, " ", "")
' Remove excess |
re.Pattern = "[|]+"
table = re.Replace(table, "|")
' Clean up a bit more
re.Pattern = "\|\s+\|"
table = re.Replace(table, "|")
' Remove | from start and end of string
re.Pattern = "^\||\|$"
table = re.Replace(table, "")
arrTable = Split(table, "|")
arrTmp = ""
If ttype = 1 Then ' General Info Table
i = 1
For Each cell in arrTable
Select Case LCase(Trim(cell))
Case "serial number"
sSerialNumber = arrTable(i)
Case "product number"
sProductNumber = arrTable(i)
Case "product line"
sProductLine = arrTable(i)
Case "product description"
sProductDescription = arrTable(i)
Case "date of warranty check"
sCheckDate = arrTable(i)
End Select
i = i + 1
Next
arrTmp = sSerialNumber & "|" & sProductNumber & "|" & sProductLine & "|" & sProductDescription & "|" & sCheckDate
ElseIf ttype = 2 Then ' Contract Info
i = 0
For Each cell in arrTable
cell = Replace(cell," ","")
if Instr(lcase(trim(cell)),"wty hp hw maintenance onsite support") > 0 then
cell = "wty hp hw maintenance onsite support"
end if
if Instr(lcase(trim(cell)),"wty hp hw maintenance offsite support") > 0 then
cell = "wty hp hw maintenance offsite support"
end if
if Instr(lcase(trim(cell)),"wty hp support for initial setup") > 0 then
cell = "wty hp support for initial setup"
end if
Select Case LCase(Trim(cell))
Case "warranty type"
sWarrantyType = arrTable(i+8)
Case "wty hp hw maintenance onsite support"
sHWStartDate = arrTable(i+1)
sHWEndDate = arrTable(i+2)
sHWStatus = arrTable(i+3)
Case "wty hp hw maintenance offsite support"
sHWStartDate = arrTable(i+1)
sHWEndDate = arrTable(i+2)
sHWStatus = arrTable(i+3)
Case "wty hp support for initial setup"
sISStartDate = arrTable(i+1)
sISEndDate = arrTable(i+2)
sISStatus = arrTable(i+3)
case else
End Select
i = i + 1
Next
arrTmp = sWarrantyType & "|" & sHWStartDate & "|" & sHWEndDate & "|" & sHWStatus & "|" & sISStartDate & "|" & sISEndDate & "|" & sISStatus
End If
' Remove | from start and end of string
re.Pattern = "^\||\|$"
arrTmp = re.Replace(arrTmp, "")
'wscript.echo arrTmp
arrResult = Split(arrTmp, "|")
Set re = Nothing
processTables = arrResult
End Function
Function WriteLog (sText)
If EnableLogging Then
oLogfile.WriteLine Now() & " " & sText
End If
End Function
Standardize. Simplify. Automate. -
Bluetooth drivers for thinkpad x200
it appears my windows 7 32bit thinkpad x200 has question marks at bluetooth adapters in device manager.
I have installed the drivers that are available on the website of lenovo producer, but no change is observable.
The device seems to work well, that is share and access files with android smartphone, and use android's internet, but when it comes to sharing internet with the smartphone, there is no transmission. I wonder if broken drivers could be the cause.
any experiences?
Solved!
Go to Solution.Hi Gnite,
Welcome to Lenovo Community!
As per the query we understand that you are facing the issue with Bluetooth on your ThinkPad X200.
Uninstall all the Bluetooth drivers which you have installed in your system, after uninstalling restart the system and download ThinkVantage system update utility from Lenovo support site and install it.
After installation run the application so that it will search all the required drivers and application for your system.
Hope this helps!
Best regards,
Hemanth Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter! -
Hi All,
when am creating information request from ICSS, getting the following error
"An error occurred; your request cannot be created "
how to find what is the error.
please tell me the from the functional as well as technical.
Thanks,
PriyaHi Priya,
If you block a business transaction type, business transactions of this type are no longer available for processing. Existing business transactions which were created before the block are, however, not affected by this.
A transaction type can only be blocked for online processing. However, as you mentioned, it is still possible to use that transaction type in background processing (for example, via BAPI or even Middleware).
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Service request and information request
This may be the basic question.
But what will happen for the service request and information request.
Information request is getting created as service order what will be the process in ecc
ICSS service request, what will be the process in ecc. is this should be esnt to ecc seperatly or service order can be created in crm.
PRiyathanks
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How to capture warranty information in CRM
Dear all,
How can we enter product warranty information in CRM system. We don't have equipment master data in ECC.
we need to enter warranty information in CRM and we need to link it with the relevant Product in the ECC system.
we want system to show / determine this warranty information at the time of service order or complaint creation.
when creating subsequent Return Order or Credit memo in ECC we need to capture this warranty information for the Reporting purpose.
What is the standard SAP solution for this requirement, and what configuration need to be done to achieve this.
Please educate me in the above scenario. Your help and suggestions will be highly appreciated.
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Raghu ramHi,
This can not be done using script logic.
This can also not be done using stored procedure, as this data is not stored in the <<Appset>> DB database table.
You can only get these information, in the data Audit logs, if it is enabled (will slow down the performance abruptly).
And, these data audit logs are not in <<Appset>> DB database, its in <<AppsetExtra>> DB database.
But this is logged only after the data is sent. So it is upto you to create a stored procedure to get these values and utilize it accordingly.
Or you can create a custom stored procedure to be invoked directly from excel when they are sending the data. The disadvantage here is, the procedure will be called only if the data is sent from that particular sheet.
Hope this helps.
Karthik AJ -
Hi there,
I have a ThinkPad x200s which is about 2-3 years old and recently it has been going to the stanby mode randomly. When I say standby, I mean it goes back to the blue screen where it asks me to swipe my finger to log on.
It does when I am either working and typing or when I am watching a movies - no rules. I did however notice that with every bit of movement, it goes to stand by.
Now, the thing is, at work, my colleague accidentaly managed to pull the cable from my laptop when it fell of the very low table. After my initial worry, it seemed to work after that, so I am not sure if the random going to stanby mode is due to that. This was about a month ago. I have also been carrying my laptop around a lot, so I am wondering if it might be the constant shakes and movement it experiences when carried around that perhaps made it very sensitive. If this makes sense? Because, I also notices that when I touch the screen, it goes to stand by. Or maybe I caused the problem because sometimes I don't shut down my laptop, I just put the screen down overnight. Not sure!!!
So, this last Friday, I left my laptop at home, didn't carry it to work, and I noticed that over the weekend, whilist it has been going to the stand by mode now and then, it is much less frequent, unless I do some sudden movement with my laptop.
What could it be, guys? I am happy to answer any questions if that is going to help diagnose the problem. I just don't want to take it to repairs yet and get overcharged for something that maybe I could fix myself. My friend suggested I reboot my system and re-install Windows. Oh, another thing, for the past few months, when I Skype, microphone doesn't work. I can hear people, they can't hear me. I tried everything, all options available, but I couldn't turn it on. Not sure if these two are related
Anyhow, I hope to hear from you soon. Manyyyyyyyyyyy thanks!!!!!!!!!!!!!!!!!!!
xxxxdownload HWinf032 and check the CPU/GPU temperature.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
Hi,
I'm trying to find and download 3g driver for ThinkPad x200s but i cant find it. Can you send me link or tell me how to install drivers for 3g modem.
Thx.
Solved!
Go to Solution.Purchase and install wwan card (modem) youself.
Look at the page below for details:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x200_x200s_x200si_x201_x201i_x201s_hmm_en...
Lenovo approved wwan cards for x200s are listed on the page below:
http://support.lenovo.com/en_US/product-and-parts/detail.page?&LegacyDocID=MIGR-70510#7
Select the card you need (it depends of the area where you are) and p/n (FRU). For almost worldwide carriers Gobi 2000 is good choice, in European netwoкs Ericsson F3507 will work too.
Modern external 3g/lte/wifi routers are the best choice if you need the capability of LTE FDD/TDD networks.
UPD
Be sure your laptop is wwan ready i.e.has sim reader and wwan antennas.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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