Thinkpad x201 frequently hangs on shutdown/r​estart

my x201 thinkpad, with windows xp pro, service pak 3, frequently hangs on shutdown/restart and shutdown, often with multiple tabs open on firefox 3.6.13, and sometimes with only a couple of open tabs, like gmail and nyt homepage.
when i select  windows task manager, it likewise will not close  tabs.
advice appreciated

campus56 wrote:
my x201 thinkpad, with windows xp pro, service pak 3, frequently hangs on shutdown/restart and shutdown, often with multiple tabs open on firefox 3.6.13, and sometimes with only a couple of open tabs, like gmail and nyt homepage.
when i select  windows task manager, it likewise will not close  tabs.
advice appreciated
This happened a long time ago when I was still using XP. There were a few possibilities, but unfortunately unable to help much as we cannot see your screen, setup, programs etc.
Suggestion, in order of what I think is possible reasons
1) If you have 2xRam, swap their locations and run ram diagnostic, faulty memory?
2) Plug out your network cable and turn off wifi and do the shutdown, sympton remains?
3) Check your firefox addson for anything that syncs, eg bookmark syncing, backup etc
4) Download ccleaner, clean the registry and empty all the trash etc
5) Download and use a free tool call ProcessTamer, this one works for XP, it sometimes helps regulate those CPU usuage, "idling process" or something
6) Uninstall your java, download the latest and reinstall it. There was an add on that fouls up IE that casue all the slowness, unsure if your installation of firefox has it.

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