ThinkPad Yoga - BitLocker- / TPM-problem

Hi everybody,
I got a very strange problem which I was unable to solve yet:
My ThinkPad Yoga won't work with BitLocker.
After initiation of the "BitLocker system test", it boots to the blue "BitLocker screen" - still, the PIN which was set before is not accepted. After cancellation of the test, Windows 8 (Windows 8.1 Update 1) states that the test failed, because the TPM could not be written.
While doing some troubleshooting, I recognized that BIOS states the TPM being in "MFG Mode" (= manufacturing mode?); this might be caused by a motherboard change done by the Lenovo service approx. 1 month ago.
My question is:
Does anybody know how to make the TPM leave "MFG mode" or any other solution to this problem?
Thanks in advance!
Best regards,
David
picture: sytem infos
picture: TPM infos

Hi AndyJung,
Welcome to Lenovo Community!
As per the query we understood that you are facing the issue with Touchpad on ThinkPad Yoga S1.
Please adjust the touch sensitivity from UltrNav option from Control panel – Mouse setting.
For further assistance on the setup please click the below link to know how to proceed with the steps.
Touchpad Sensitivity
Hope this helps!
Best regards,
Hemanth Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

Thinkpad Yoga BIOS Update Problem after installing Windows 10

Hi all, I've been reading tonnes of threads here trying to solve my problems (which seem to keep getting worse) to no avail. I'm reaching out to anyone that can suggest some help before I end up bricking my yoga by accident or running it over on purpose. I'll give you a timeline of the events. The machine in question is a Lenovo Thinkpad Yoga 12.5" 20CD-0032USIntel Core i5 4200U 1.60GHz Processor4GB Ram128GB SSDWindows 8.1 64 Bit preloaded (recently upgraded to Windows 10) So the saga begun just a short two days ago. I had some spare time at home and decided to download and install my free upgrade to Windows 10. I backed up all of my important documents etc to OneDrive as I intended on performing a clean install. Said clean install went flawlessly with Windows 10 installing the first time with no issues or errors. Since I had performed a clean install, all my previous apps, including the stock Lenovo apps, had been deleted. I had anticipated this and only really desired to reinstall the app that automatically adjusts the screen orientation when folding the cover back. So in an effort to find this app and any Windows 10 related updates that may be available I went to support.lenovo.com and used the handy Lenovo Bridge app to automatically detect my hardware and suggest relevant updates. While combing through the suggested software I noticed a BIOS update that noted added support for Windows 10. How great, I thought, that Lenovo would have a BIOS update ready so quickly once 10 became ready for mass consumption. I went ahead and downloaded the exe version (not the bootable CD due to the lack of CD drive on the Yoga) and ran the BIOS update. As I ran the update the laptop was plugged in, and no errors were presented, a success message appeared and indicated a reboot was necessary, after a couple seconds the system rebooted itself. Enter nightmare level 1. As soon as the system rebooted, I fired up IE about to look for more updates and......BSOD stating that there was and issue with a driver, after another reboot BSOD again with a completely different file name stating driver file missing or corrupt. Sorry I didn't write any of the file names or errors down. At this point I'm thinking that something is not jiving here between the BIOS and OS. So I tried running repair, and recovery and each time I would end up with a BSOD of some design. It was at this point I made a USB with the Windows 10 x64 ISO from Microsoft in an attempt to run the repair utilities from the USB. Again to no avail. Enter nightmare level 2 After attempting multiple tries at recovering Windows 10 and getting multiple BSOD's through the process I decided to use my Windows 10 USB to simply reformat my hard drive to eliminate any traces of my now apparently corrupt OS and do a fresh install of Windows 10. This appears to have been a significant error on my part. Now I have no OS (BIOS is still intact so at least I think I have a not-bricked motherboard) and everytime I try to boot Windows 10, or 8.1 for that matter, from a brand new USB stick I get constant BSOD's.Sometimes I get as far as the Preparing installation files 22% but am interrupted by a BSOD error at some point. So I am pleading for some help here. To me it seems like the BIOS update was the issue. I was not smart enough to have checked the BIOS version before updating so that I would know what to roll back to safely. What would you all recommend for a rollback and how do I go about doing one with no OS on the machine. I know I'm asking for a tl;dr here but appreciate any advice offered. I really dont want to get to nightmare level 3, which I guess would be a bricked laptop and a bill for a new motherboard or laptop. The BIOS I currently have is GQET45WW (1.25) -Garrett

Thanks for the reply ColonelONeill, It turns out that Lenovo uses an obscure PERL disk image called "eltorito". As such the directions in the link you provided did not work as most common tools (WinZip, 7zip, and WinRAR) cannot extract the image file from an eltorito iso file. I instead just bucked up for a $50.00 Asus USB CD drive and burned the iso for version 1.25 and 1.24 onto discs. I then disabled the setting in the BIOS that prevents rolling back to a previous version and flashed to 1.24 from the disc. While this appeared to go successfully, as soon as I tried to boot from my Windows 8.1 CD I start receiving BSOD's again during installation. I then used the CD with 1.25 to go back to where I was in case it was simply a bad BIOS update at the time. Most of the BSOD's are driver related (qlfcoei.sys) which I don't understand since there is no OS other than what is on the bootable CD (or USB I've tried both) Is there anyone with a stable install of Win 8.1 x64 or 10 x64 running on a 20CD0032US that can tell me what version of BIOS they are running? My next step is to go back to a version that someone else can verify is working. Thanks again for any help.

Problem with Thinkpad Yoga screen

Some days ago I received a new Thinkpad Yoga. My problem is that the screen is not manufactured very well. The left bottom corner is ~ 1 mm standing out of the case. It seems that it is not glued very well. If I press the corner into it it remains there for some time. But after some minutes it rises again. It's not so large but I can lift it with my finger nails.
After having a phone call with Lenovo support they told me that the dealer is responsible to replace it. My dealer tells me that Lenovo has to handle this.
What should I do? Nobody feels responsible? Is there a special glue available so that I fix it myself?

well, I thought they would need to do that. but Lenovo support just told me that they are not responsible to "repair" or replace such flaws. They do this only in the case of defects.
I'm really angry. I paid EUR 1600 for this pc. EVen more than for different apple notebooks. And I don't think that I would have those troubles with Apple. Lenovo was always a product for business users, I'm very disappointed ...

Thinkpad Yoga Wlan Probleme mit Wlan im Tablet mode

hallo,
ich habe ein riesen Problem mit meinem Thinkpad Yoga. Habe eine Crucial MX100 eingebaut und Windows 8.1 installiert. Das Problem macht bei mir das Wlan, klappe ich es in den Tabletmode bricht die Verbindung soofort ab. Hebe ich das Display leicht an, ist wieder Verbindung da. Die Signal Qualität ist aber immer Ausgezeichnet, nur kann das Thinkapd sich im Tablet modus nicht mit dem Router (FritzBox 7330SL) Verbinden.
Jetzt das Merkwürdige, baue ich die HDD wieder ein, und boote in das Lenovo Win 8.1 System fuktioniert alles, auch das Wlan im Tabletmodus. Nur der Wlan Chip hat einen anderen Namen. Im Gerätemanager steht: Intel(R) Dual Band Wireless-AC 7260 #2
Auf der SSD mit der Clean Wndows 8 Version steht, das gleiche aber ohne diese #2 am Ende, ansonsten ist alles gleich, auch die Treiber Version 17.13.11.5.
Ich würde mich echt freuen, wenn Ihr mir bei diesem Problem helfen könnt. Auf die SSD will ich nicht verzichten.
mfg

Ich kann mir nur vorstellen, dass das Metallgehäuse der Festplatte als Antenne oder verlängerte Antenne funktioniert. Die SSD hat mit Sicherheit ein Plastikgehäuse und entpsrechend geringer die Fläche für den Empfang.
Wie auch immer. Ich denke, dass die Ursache des Problems in dieser Richtung zu finden ist.

Thinkpad yoga sound probleme

Hallo,
ich bin eigentlich ein sehr zufriedener Benutzer des Thinkpad Yoga. Jedoch hab ich vermehrt Probleme mit der Sound Ausgabe die manchmal sehr verzerrt (teilweise nur sehr kurz manchmal jedoch auch so lange bis ich das Yoga neustarte).
Kann mir da jemand helfen woran es liegen kann?
Danke schonmal im Vorraus.
Freundliche Grüße
Matthias
Solved!
Go to Solution.

I was having sound issues (cracking and popping) as well issues with audio on WiDi until I stopped the program Discovery.exe using Task Manager. I removed the program Lenovo EMC Storage Connector (which is what is called) using the Control Panel. Since then no more popping and audio issues. No promises that is your issue but it was mine.

Probleme mit Thinkpad Yoga

Hallo,
ich habe seit März letzten Jahres ein Lenovo Thinkpad Yoga und seit dem nur Probleme... kurz zur Hintergrundstory:
direkt nach Erhalt hab ich bemerkt das immer wenn ich das Notebook angehoben habe und dabei die Bodenplatte berührt habe der Sound aus gegangen ist, Lenovo Support vor Ort hat mir gesagt, dass das Mainboard kaputt ist und ausgetauscht werden muss. 4 Wochen später war es dann auch ausgetauscht, doch schon am nächsten Tag viel mir auf, dass die Tastaturschablone nicht mehr vollständig rausgefahren kam. Also wieder zum Support vor Ort und erfahren das wohl die Tastatur defekt sei und sie die neu bestellen müssten, nach 6 Wochen war diese immer noch nicht verfügbar. Also habe ich das Gerät an den zentralen Support gesendet und auch nach 2 Wochen ein funktionierendes Gerät bekommen. Man hat sogar direkt ein neues Display eingebaut da ich dort unter dem Ghosting Effekt litt und sich die Taskleiste dauerhaft ins Display gebrannt hatte (wiederum war ein Austausch in meinem Store auf Grund von Lieferproblemen nicht möglich!).
Dann hat das Notebook bis vor kurzem ganz gut funktioniert. Neuerdings ist der Ghosting Effekt zurück...und da ich derzit sehr viel schreiben muss ist mir aufgefallen, dass beim Drücken der Tastatur und des Trackpoints!! die Tastatur(bzw das was drunter ist) auf den Lüfter (wenn er läuft) durchdrückt und man ein heftiges Schleifen hört.
Soll das heißen das das Gerät schon wieder zur Reparatur muss?? Ist das die Regel bei diesem Thinkpad? Hat jemand Erfahrungen oder gab es dazu schon eine Stellungname seitens Lenovo, hab nichts dazu gefunden aber das Gerät scheint auch nicht sonderlich verbreitet zu sein, kein Wunder bei der Preisklasse... vor allem da es nur eine einjährige Garantie gibt bekomm ich langsam Bammel das ich die Reparaturen bald selber zahlen muss!
Beste Grüße
c.lange

Hallo,
Ich muss das Ganze hier jetzt noch einmal updaten. Nachdem mein lokaler ThinkPad Support Shop in leipzig sich nach 6 Wochen leider ausser Stande sah das Gerät zu reparieren, habe ich es eingeschickt.
Heute kam es zurück und man hat den Lüfter getauscht und nebenbei noch das Bios resetet ohne auch nur die Uhrzeit wieder einzustellen...Leider hat man sich mal wieder nicht um die Tastatur-Schablone des Yoga gekümmert, so dass diese immernoch wackelt als gäbe es kein morgen. Zum Thema Batterie hat man mir des Weiteren mitgeteilt, dass meine Batteriedefekt sei und nicht von der Garantie abgedeckt wird. Ich frage mich was denn, wenn keine defekte Batterie von der Garantie abgedeckt wird! Auf mein Beanstanden des Ghosting Effekts ist man dieses Mal übrigens einfach gar nicht eingegangen, ich nehme an Sie warten jetzt bis die Garantie abläuft und meine Ansprüche gänzlich verfallen sind...
Was lernen wir? Nur "richtige" ThinkPads kaufen, auch wenn man dann trotzdem mit dem selben Support konfrontiert ist, ihn nur hoffentlich seltener nutzen muss, oder einfach direkt auf Lenovo verzichten....
BG

ThinkPad Yoga Ghosting Probleme - 20CD0001GE

Hey! Habe seit ein paar Tagen das ThinkPad Yoga und muss sagen dass mich das auftretende Ghosting wirklich stört. In diesem Post habe ich gelesen dass es möglich sei über den Lenovo Service Support ein neues Display anzufordern. Der Austausch wird in keinstem Fall ein Problem für mich darstellen. An welche Adresse muss ich mich in Deutschland wenden um ein Display anzufordern? LG Hasel

Seems to be easy.
Just contact your local support. They should have some official support in Kuwait I hope.
They have sent the courier to collect the laptop from home. I had to wait about 4 weeks before the LCD replacement panel came to my country (Poland) but AFAIK it is possible to call RMA, report the problem and then wait till they get the replacement for you. The procedure should not take more than few days then. Mind to backup all your data beforehand because the official service used to reinstall Windows from scratch.
Regards,
P.

Problem ThinkPad Yoga Wlan-Verbindung mit FritzBox 7270

Hallo Zusammen, wir besitzen seit ca 8 Wochen ein ThinkPad Yoga im großen ganzen sind wir auch sehr zufrieden mit dem Gerät.Blöderweise haben wir ein Problem. Wir haben zwei Wohnsitze bei beiden eine FRitzBox 7270, unterschiedlicher Baujahre. Bei beiden Routern gibt es beim Start des Yogas Probleme. Zunächst keine Verbindung oder erst sehr träg.Sobald die Wlan Verbindung aufgebaut ist ist die Verbindungsgeschwindkeit oft nach einiger Zeit reduziert. (Internet wie Netzwerk)Ferne bricht teilweise für die bereits verbundenen Geräte das Internet und teilweise sogar auch das Netzwerk zusammen.Davor bzw. solange das Yoga nicht verbunden ist läuft alles Problemlos. Wir hatten den Yoga nun 3,5 Wochen mit im Urlaub. Dort gab es wenn wir in den Wlan-Netzwerke der unterschiedlichen Hotels war nie Probleme mit der Konnektität. Sowohl FirtzBoxes als auch Yogas haben alle Updates. Soweit ich es begreife scheint der Wlan -Chip des Yoga eine Störrung bei dem Chip der FRitzbox hervor zu rufen. Gibt es dafür eine Lösung oder gibt es andere Gründe und entsprechende Lösungen ? Vielen Dank schonmal für die hoffentlich zahlreichen Lösungsvorschläge.

Hallo Marcel, vielen Dank für die zügige Antwort. Leider bin ich nicht früher dazu gekommen den Artikel genau zu lesen und zu durchdenken.Leider konnte ich für uns keine Lösung aus dem Beitrag finden.Im Unterschied zu dem Posting scheint auch eine andere Wlan Karte eingebaut zu sein. Zumindest wenn ich die Daten richtig auslesen. Laut Geräte Manger ist eine Intel(R) DualBand Wireless-AC7260 mit Treiber 16.06.0.8 installiert. wobei auffälliger Weise das Treiberdatum vom 14.10.2013 ist. . Laut Diagnoesoftware die mitinstalliert war gibt es beim Hardewaretest einen Fehler. " Wireless-Hardeware ist nicht am Transporttreiber angebunden" (Was auch immer ein Transporttreiber ist. Die User im anderen Beitrag haben ehe das Problem dass die Geschwindigkeit gedrosselt ist und damit scheinbar nicht das vergleichbare Problem. Wir haben z.B. das Problem, dass überhaupt kein Kontakt aufgebaut wird bzw stabil ist. Regelmäßig tritt das Problem auf, dass eine Verbindung aufgebaut wurde. Das Inet geht nach einer relativ kurzen Zeit nicht mehr. laut Fritz Box besteht aber eine Verbindung. Beim Thinkpad kommt nach kurzem das gelbe Dreieck auf dem Wlansymbol. Konnektivität gestört oder so ähnlich. Aber zu dem Zeitpunkt geht die Datenrate runter. Nach einer gewissen Zeit funktioniert das Internet wieder. Die Datenrate geht auch bis 300 MbIt/s hoch. Teilweise fällt parallel bei anderen Geräten das Inet ebenfalls aus. Wenn die anderen Geräte allein laufen gibt es keine Probleme. Wenn das Thuinkpad Yoga an anderen Wlan-Routern angeschlossen ist gibt es ebenfalls keine Probleme. Wie oben beschrieben tritt das Problem an zwei unterschiedlichen Fritzbox 7270 auf. Bis bald EuFan

Thinkpad Yoga 13 keyboard and mousepad don't work

Hello people!
Last time I went to US, I've bought this machine from Amazon: Lenovo ThinkPad Yoga Signature Edition - 12.5" 2-in-1 Touchscreen Notebook PC - Intel i5 Haswell / 8GB RAM / 128GB SSD / WiFi / Webcam / Windows 8.1 - Black
I love it! At least until two weeks ago... after a windows/lenovo update things starts to be really hard.
My keyboard and mousepad simple don't work anymore, totally unresponsive. If I hit "del" to access the bios, the keyboard does work, after that, when windows is loading and fully loaded, I've got only the "tablet" mode.
The only thing that works correctly is the touchscreen, as it only recognize itself as a tablet, not as a ultrabook. The screen also rotates automatacly when windows is fully loaded, so I have to use the tent mode with an external usb keyboard/mouse or type in the screen keyboard...
I leave in Brazil, got in contact with lenovo suport team here, after a lot of procedures, that didn't solve the problem, they told me to get in contact with lenovo US and ask for an original dvd recovery.
Is there anyone with a different approach to solve this problem?

First try SMC and PRAM resets:
support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
If no success, make an appointment at an Apple store genius bar for a free diagnosis.
Ciao.

Issues with Thinkpad yoga on Windows 7 64-bit

I uninstalled the windows 8.1 that came with my Thinkpad Yoga to installe windows 7 64-bit because there was no support for Power Manager ( a tool that allows you to charge your battery only upto a certain percentage (eg 40%) which helps reduce battery aging when the notebook is mostly operated on AC power).
Doing that required me to fully clean the Hard-disk during the installation process.
I installed almost all of the drivers available on http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
for thinkpad yoga and windows 7 64 bit.
Happily, this provided me the Power manager, and I can use it just as I wanted.
However, all these has brought in additional issues which are listed below:
1. The touch pad right click doesn't work. Only two finger tap works as right click.
2. The touch pad gestures for zoom and scroll doesn't work at all.
3. The screen auto-rotate doesn't work.
4. The touch screen gesture for zoom doesn't work.
I did install the ultra-nav and screen-rotate drivers, but I get error messages regarding synaptics ... not working and also sensor driver not working during the windows startup.
Any help please?
Thank you.

Just when I was happy that major issues have been resolved by constant updating, I am now experiencing this frightening problem. Mostly during startup, and lately in the middle of working, the screen freezes, shows very damaged image (like TV noise), produces the most unpleasant sound through the speakers and nothing works. I need to restart and hope that it will be ok. Sometimes it requires 2 or 3 restarts, going to safe-mode and returning back to get the issue resolved.
This has happened three or 4 times within 24 hrs. I searched in the forum and for another model it was suggested that epresscache might be the cause. I disabled the service, but the problem reappeared even then.
Any help please:
This is what appears on the screen when the computer freezes and produces loud unpleasant noise sound.
Link to image
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Need help with warranty service on ThinkPad Yoga

Sorry for the seemingly angry headline but I am quite irritated at this point. Around three weeks ago I lost one of the rubber feet off my Thinkpad Yoga 2. After looking on Amazon, the Lenovo store and on Ebay I tried to ask here for advice around two weeks ago but I still have not received an answer (I don't know if this forum is run by Lenovo mods or by a Lenovo "community" of some sorts). I saw a similar question for missing feet on the S1 but the OP had not received an answer either.
Yesterday another rubber foot came off so now both rubber feet on the back are missing thereby also partly blocking the air intake (I will glue it back on!). I therefore decided to call Lenovo to get some new ones. They put me through to IBM customer service which told me that it is not possible to buy rubber feet separately so in order to get two new rubber feet I have to buy a new base cover for the mere price of €80.50 which is just taking the piss out of people, especially when my laptop is 6 months old and still under warranty.
The rubber foot which came off yesterday was so badly glued that it was almost a joke! Since I bought a laptop which has **bleep**ty rubber feet I have to buy a new bottom cover for €80 in order to solve the problem? If that is not taking the piss out of your customers than please tell me what is?
Admin edit - retitled thread

Hi Mark,
Sorry for the angry rant above. Thanks for the reply and thank you for looking into the matter.
Best,
Dan

Thinkpad Power manager causing problems in Vista

Hi,
We have been having problems with the Thinkpad power manager (all versions that we've tried) on Vista with T400, T500, and T60 series laptops. These problems range from the program crashing to blue screens and reboots. If we remove the software and use Vista's built in power manager, the battery life gets cut in half but we do not have any problems. Has anyone else had these problems? Is there a way to reliably increase the battery life using Vista's built in power manager? If not, how can we get the thinkpad power manager working correctly?
Thank you,
Brandon

Hello Brandon,
please tell us which version of PM and OS 32 or 64 do you use.
That´ll help us to help you.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
English Community Deutsche Community Comunidad en Español

Thinkpad Yoga microphone not working

I've just recently recieved my brand new Thinkpad Yoga, and everything seems to be ok except the microphone. Under Recording Devices of Windows 8.1, the meter is showing no activitiy even with the boost and volume turned right up. Apps like Skype etc are showing no audio being received either. I've uninstalled the audio drivers completely and reinstalled which has made no difference. The driver reports that everything is ok too. I ran through the windows audio troubleshooting tool which reports no issues as well though it is clearly not working. Any suggestions of have I received an expensive duff laptop?

Hi! I bought my Thinkpad yoga in December last year and I didn't recognise that my microphon isn't working (because I usually use an external headset) since I tried to call somebody at skype and it says "Problem with your recording device". I think it is the same problem as yours, because the microphone is recognised but I don't get any input. Did you find an solution for this? I don't wanna sent my notebook in because I need it daily for work :/.

Thinkpad yoga 11e does not run working vbscript

I'm using the Thinkpad to run the sample script ListAll.vbs provided by Lenovo. The script works fine on other models but when I try to run it on the Yoga 11e the return is an equal sign only. I looked at the documantation and it list the Yoga as compatiable so what could cause this issue?

I have double-checked my ThinkPad Yoga 11e here, and it is working correctly. My system originally had BIOS 1.15, which worked. Then, to double-check, I updated to the latest BIOS 1.16 which also worked.
Please double-check that you are using the correct scripts here: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/script.zip
"cscript.exe ListAll.vbs"
If you're still having problems, then I suspect something is wrong with your OS image, or some other software you have installed is interfering somehow.

Thinkpad yoga ultrabook screen flickers

I just got a thinkpad yoga and I have noticed since I started using it that the screen randomly flickers. I can't narrow it down to a time where I'm doing a specific task. Any help in tracking down the problem would be greatly appreciated.
Solved!
Go to Solution.

Thanks thinkpadfreak....Turning off the "Panel self-refresh" option seemed to do the trick.

ThinkPad Yoga - BitLocker- / TPM-problem

Similar Messages

Maybe you are looking for