Thinkvantage (Access Connections) problems

I have a T41, running XP with 3 different profiles set-up (1 admin and 2 users). Two days ago, Access Connections will no longer auto launch and connect to our wireless network when signing in with one of the non admin profiles. Alternatively, if I sign in as the admin, Access Connections starts, connects to the wireless and when I switch to one of the other 2 profiles.......they are connected to our wireless network!
What happened and what can I do to set the profiles back up to auto launch Access Connections when I log in as one of the non admin profiles?
Thank you in advance,
Boulderrs

Any ideas on what to check for?

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Access Connections Problem: WAN disconnects

Hi!
I have finally managed to get online via WAN with Access Connections. However, after some time the connection goes dead and Access Connection doesn't respond anymore. I have to reboot the system to reconnect. Does anyone experience the same problem or can anyone help?
Thanks for your answers.
Phil

R u using a PC card or an internal Wan card? Is it Verizon or Cingular?
Ignorance is no excuse!

ThinkVantage Access Connections and Limited User Account (LUA) on XP SP3

Is it really so that one has to be logged on with at least Power User privileges to get the Access Connections utility working properly with 3G/HSDPA? When logging on as a Limited User, the computer can find all the cell phone operators nearby but does not let to do a connect. But when logged on as a Power User, all problems go away.
I would not like to bump up my user privileges from Limited User to Power User, since all else seems to work fine with a Limited User Account. Any ideas about what is going wrong -- or did I just hit into a wall here?
The environment in question is Thinkpad X200 and XP SP3. Access Connections and the HSDPA driver are the latest ones I could find from the Lenovo driver download site (Access Connections v. 5.21, Ericsson HSDPA driver v. 1.0.1046.221).
Would there be any other way to use 3G connections than to use the Access Connections utility (without changing to another o/s)?
--sami

Hi Sami,
I just got stuck on the same problem as you and following is what I found in details fro ThinkVantage Access Connections version 5.30. Hope this helps.
Jakub
<Limited User>
A Limited user can create and apply only modem profiles. However, if
Administrator sets "Allow Windows users without administrator
privileges to create and apply location profiles" option in the
Global settings then the user can create and apply any kinds of
profiles in the system.
Also, a limited user cannot:
1. Edit setting for the Automatic Ethernet and Wireless location
profiles switching.
2. Edit Global settings.
3. Edit profiles created by another user in the system.
4. Renew or release IP in the Diagnostics panel.
5. Export profiles.
The limitations on Power user also apply on Limited user.

Thinkvantage Access Connections - Automatic Switching from Broadband to Dial Up

Hi,
I cannot find this functionality in the Thinkvantage Access Connections. Is this functionality available?
Please advise.
Thank you.
Weng
IBM ThinkPad Lenovo T60, 2623-KFU, XP

R-C-E, welcome to the forum.
I suggest contacting your ISP. They should be able to get you running without any problems. They know exactly what needs to be done.
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ThinkVantage Access Connect

How do I switch from the Windows Wireless Service to the Thinkvantage Access Connect? It was working before but now when I try to pick up on wireless networks with Access Connect, it doesn't detect anything. And when I go to location profiles, the only profile is Windows Wireless Service. I'm using Windows 7 Professional by the way.
Thanks

I have the same problem with T61 on Windows XP Professionnal....
Beside, ThinkVantage Access Connections takes several minutes before anything shows up when started.
It started since the last update. I believe they don't test their software before pushing it to our laptops

Lenovo Thinkvantage Access Connections prevents Microsoft File and Printer Sharing

We have several Think pad laptops deployed in our company, including G41, T61, and T500 models. We are using Numara's Track It software to inventory our workstations and laptops. The auditing process needs to have Microsoft File and Printer Sharing turned on in order to work. We have enabled a group policy to set this to on by default. However, the Thinkavntage Access connections manager for the LAN connection overrides the GP and turns off the File and Printer Sharing by default. What's worse, with it off, we can't remotely manage the machine's services or even access the registry. We know that his is the issue, because reconfiguring the access connections manager to allow the file and printer sharing will allow all of our remote administration tools to work, insluding the inventory audit.
Does anyone know how to disable the access connection manager from running remotely? or does anyone know how to change the settings remotely to all for the microsoft file and printer sharing to be enabled by default. I would hate to have to visit each user individually just to turn off a setting.
anyone else run into headaches because of this "security feature"?
Jason

1.Find snetcfg.exe on internet
2.Create batch who runs snetcfg with this commnads from network locations
(this setting enable File and Printer Sharing)
snetcfg -u MS_Server
snetcfg -c s -i MS_Server
3. Deploy and run batch on laptops (GPO)
4. Deploy new AC profiles settings (.loa)
done
sorry for my english

Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
System configuration: Lenovo Thinkpad x200s with Windows 7 Ultimate 64 RTM (installed with a fresh install) with all current updates, and all updates from Leovo including Access Connections V 5,42 Build 6JC725WW,
Solved!
Go to Solution.

Here is a workaround to fix the issue
1) Launch MS Security Essentials
2) Click on the "settings" tab
3) Click on "Excluded files & Locations"
4) Click "Add"
5) browse and add the following exceptions
a) C:\Users\Public\Lenovo\Access connections
b) C:\Users\Public\Lenovo\Access connections\AccConnAdvanced.html
6) Click "Save Changes"
The issue is also resolved in AC 5.5 which is posted to the web
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Can someone please test both solutions and let me know if the issue is resolved.
Thanks

ThinkVantage Access Connections

Hello,
I would need some piece of advice concerning ThinkVantage Access Connections. I have uninstalled it from my computer and I would like to re-install it but I do not know how. I have a Notebook Lenovo, 3000 V100, model 0763-C4G.
Thank you in advance for your answer

Download from Lenovo > Support > fill your model number > Downloads and Drivers > Network > AC
Or get System Update (also in support or UTFG) and download it from there...

Thinkvantage Access Connection for Windows Vista 64

My T61 HD has a crash. Need to reinstall everything. Tried to install ThinkVantage Access Connection but it does not work on Windows Vista x64. Is this right?

Hi,
for the correct flow of Access Connection you should install following apps/driver is following order:
- Power Management driver:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4GXPEG
- Power Manager
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70601
- Hotkey driver
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-68000
- System interface driver
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67228
- Wifi driver
- Access Connections
Please let me know, if that helps.
Rgrds

Windows 7 Thinkvantage Access Connections 5.41 does not stick to printer default

hi
i have installed windows 7 on 3 lenovo laptops (x60s, x61, t500) and installed AC 5.41 but and have configured them with 5 profiles each with their own default printer preferences but for some reason when i toggle from 1 profile to another the default printer setting does not change accordingly
this is really annoying as i have managed to print documents to the wrong printer a couple of times and it seems to be accross the board on all my windows 7 installations
is this happening to anyone else?
cheers

no i haven't
i have now deployed 5 thinkpads (x200 with lenovo windows 7 installation disk) and 4 X61 and T500's with my own windows build and downloaded all the thinkvantage software using system update (had to manually upgrade to 5.42 as system update did not pick up on the updates)
the printer default sometimes swaps over but often it just defaults to the original ms windows xps writer and not the the one i had specified.
very frustrating, luckily a lot of my users do not switch locations very often and only print from 1 location but i have some laptop roll outs planned for users who do use this printer default settings a lot and i will get some stick for this.

Service Pack 3 (XP) Access Connections can no longer associate w. wireless AP

T61p with Atheros/Lenovo ABG card. Installed XP SP3. Access Connections can no longer associate with my access point. I uninstalled Access Connections and enabled Windows Configuration. Same problem. Reinstalled Access Connections, same problem. Any ideas would be appreciated.
T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

Which version of the Lenovo drivers are you using for your laptop?
I have a sneaky feeling that SP3 installed a "newer version" wifi driver and didn't quite tell you. In fact, during one of my updates at MS (for XP-SP2) the Atheros wifi drivers got on a list of "drivers to be updated". I unchecked the selection before the MS update "installed a newer version of the driver". This could potentially be the issue that's preventing the wifi card from communicating with a wifi manager properly. If that's the case, the best bet would be to try "disabling" the Wireless LAN in Device Manager completely, uninstall all wifi-related drivers and reboot.
Let's troubleshoot a bit further. I would suggest this - it's a bit of a procedure, but you'll find out what's going on...
There are two other possibilities for you to try:
1) Use Atheros Client Utility - keep Lenovo wifi drivers (this is less intrusive):
- Forget about AC or Zero Wireless, and install the Atheros Wifi Manager instead - it's called "Atheros Client Utility". Often the case can be resolved by using a "native" wifi manager for a "native" card (Atheros - Atheros). Access Connections is a great tool, but if you do make full use of all the features, then it's a bit of an overkill for the regular user.
- uninstall AC, disable Zero Wireless.
- Install Atheros Client Utility
- you can get the Atheros Client Utility from here or here (don't install the drivers when prompted, just the Client Utility)
- see if that works.
2) Use stock Atheros drivers with the MS Zero Wireless instead of Lenovo wifi drivers
- only issue here is that the Fn-F5 feature will not enable/disable your wifi card. (Lenovo drivers are tweaked for precisely this purpose). Point is, however, that you want to troubleshoot where the problem lies, so this may be worthwhile.
- Uninstall the Lenovo Wifi drivers as well as the AC program (you can retain your profiles as an option during uninstall process of AC),
- then install a stock Atheros-based wifi driver (if you need a link I'll post it here), then try to see if Windows wifi manager (Zero wireless) will "see" any AP's. If it does, then it means something's up with either AC or Lenovo wifi drivers, or both. If it still doesn't see it, then something inclued in SP3 could be to blame and more thorough (re)search would be required.
Otherwise, you may also want to take a peek at MSDN forums to see if others are experiencing Wifi issues due to SP3.

Access Connections fails to launch - "has encountered a problem and needs to close..."

I have an R61 with XP, SP3 installed. The underlying functionality of Access Connections appears to be working properly (I have access to both Ethernet and wireless using profiles previously established), but when I attempt to launch Access Connections (from system tray icon, Programs, etc.) I get the error message, "Access Connections has encountered a problem and needs to close. We are sorry for the inconvenience," and the option to send or not send an error report to Microsoft. This makes it impossible to create or edit location profiles. I first encountered this error several months ago with AC version 5.33 (might have also seen it under 5.3). Subsequently I have upgraded to version 5.50 and have the same problem. Today I uninstalled AC, restared, reinstalled ver 5.5 (from a fresh download), and restarted. I still encountering the problem.
Additional information: Norton Internet Security (2010) is installed. Microsoft and ThinkVantage patches are up to date.
Please recommend "next steps" in troubleshooting or a way to resolve this issue.
Thanks

Hmmm... could be a corrupt profile.
Try this.
1. Uninstall Access Connections (but don't delete the profiles)
2. After the reboot, open REGEDIT.
3. In the left pane, expand HKEY_LOCAL_MACHINE, then SOFTWARE, then Lenovo
4. Still in the left pane, right click on Access Connection and choose export
5. Assign an appropriate filename and click Save (I suggest somewhere on the Desktop).
6. Right click on Access Connections again and choose delete.
7. Open Windows Explorer and go to C:\Program Files\Thinkpad\ConnectUtilities directory.
8. Delete any files in this directory.
9. Reinstall Access Connections v5.50
10. Try and create a profile.
If you still get an error trying to create a profile, then something else is broken. Be sure you have .NET 3.5 SP1 (it may be under optional downloads in Windows Update).
If it works fine, then you have a bad profile. Unfortunately, there isn;t an easy way to figure out which one other than try and error of delete profiles and trying one at a time.
To restore your profiles.
1. Unistall Access Connections. Reboot.
2. Double click the saved .reg file on your Desktop and answer Yes to merge it into the registry.
3. Install Access Connections. Reboot.

Problem with Access Connection

Hi there At the moment I am using Lenovo T61 with Vista Business & SP1. In addition I have got the Access Connection v 5.12 and Intel Wireless card number 4965agn.I saw that, when Wireless network is open my T61 can established connection with more than 130Mb transfer both by access connection and Vista systems settings. Unfortunately when I set WPA/WPA2 security my T61 by vista settings can establish connection more than 130Mb but by access connection is established only 54Mb. I also saw that Access connection establish 802.11g standard (when the WPA is set) instead 802.11n. (When Wireless network is open then established 802.11n standard).Is possible to get any hotfix to Access Connection to solve this problem? RegardsPawel

any idea?

T60p & Windows 7 Pro and Bluethoot problem with Access Connections.

Hi,
I reinstalled Windows 7 Pro (64bit) at my T60p laptop.
I use Access Connections (v. 5.97) manage my wi-fi, lan connections.
(installed with all features lan, wi-fi, modem etc.)
So here is problem.
When I start Access Connection. Bluethoot goes ON ...
Trying disable Bluetooth via Access connectios (Power Off), but it's still going "ON" and stays "ON"...
Any good solution to keep bluethoot off without disable it at bios?
Earlier version of Access Connections keeps bluetooth OFF...
/P

If you are not using the Bluetooth and you want to disable it, the easiest way is to disable the device in the Device Manager.
Go into the Device Manager by searching for Device Manager in the start menu, Open the Device Manager and select hardware, choose the Bluetooth device, right click, and finally choose 'disable'. If you want to use the Bluetooth device in the future you will have to return to the Device manager, right click and 'enable' the device.
I hope this information has been helpful, please let me know if you have any further questions.
Thank you for being a part of the Lenovo Family,
Catie
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Access Connections Problem / AVG Problem connected

I have been having a problem with Access Connections (henceforth AC) connecting to an Apple Router that supports 802.11 b/g/n. It would take many many many attempts and after about 5 to 15 minutes of retrying - I'd finally connect.
And I had a second problem with AVG. AVG is the antivirus program I'm using. It's resident shield (avgrsx.exe) would take all of one of my processors on my SL500 laptop running Vista Home Premium. It wasn't clear to be that this problem was connected with the first - but stay tuned.
I had updated to the latest version of AC and saw no relief. So I thought perhaps I'd uninstall it and start fresh - with a reinstall. So I did the uninstall - keeping the profiles that I had defined. But before I did the re-install, I thought I'd try it 'as is' and see what happened.
What happened is that my system booted and connected to the Apple Router immediately. And, where AVG's resident shield was running flat out before - now it was hardly running at all. My conclusion: 1) AC has some serious problems, especially when combined with AVG. 2) It's not clear to me why we need AC at all, at least for 802.11. The base Vista and Intel programs seem to be doing a good job for 802.11. I cant say for Wireless WAN or WiMax, I'm not using either.
Now this part if just speculation, but I'll offer it in case the owner of AC sees this. It may provide a clue to what's ailing AC and s/he can fix it. The clue is the problem with AVG. The component with the problem was avgrsx - the resident shield. That's the component that scans an exe file as it comes form the disk into memory. That AVG was pegged (100% on one processor) indicates that something was fetching a lot of things from disk over and over again - that the problem went away when I uninstalled AC points the finger to AC at the problem.
In support of this, with AC installed, after it had made the connection to the Apple router, I would see CPU utilization spikes at regular intervals (somewhere around 1 sec, i think, plus or minus quite a bit) even after the connection was made. These too went away when I uninstalled AC.
Sooo.....
After this, I decided to not reinstall AC and just stick with the Vista/Intel approaches for my wireless. At least that's where it is for now.
Brassie

I recently experienced the same problem using a current (2009/11) version of Access Connections and a Linksys router, plus AVG 8.5. Access Connections was extremely slow to start and there were regular (every second or 2) bursts of 100% cpu activity in 'avgrsx.exe'.
I have opened incidents with both AVG and Lenovo concerning this but am not confident of a resolution being provided. However, in the meantime I have found a bypass I'd like to document for others to reference. It opens a small security hole though, so be aware.
AVG's Resident Shield can be configured with 'exceptions' to its scanning range. If the directory containing the Access Connections executables (which I will not explicitly name in an Internet posting) is added to the exception path list, the CPU bursts cease.
If additional information becomes available through my vendor incidents I will post that as well.

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Thinkvantage (Access Connections) problems