ThinkVantage App installs won't create start menu shortcuts

I have Win7 x64 RTM on my T500 switchable graphics model. This was a clean install with everything wiped from everything on the system (including TPM data and fingerprint data) beore the Win7 install. System Update works fine. I didn't have the newest BIOS on the system when i installed Win7, but I did before I installed the apps that system update pushed yesterday (October 22).
However, so far only the Access Connections program has created a Start Menu entry. Everything else (fingerprint software, power manager and even system update) has not and I had to create the shortcuts manually.
Is anyone else seeing this? Does anyone from Lenovo have an idea why this is happening or how to fix it?
Thanks.

I suggest you install CSS 8.3 before installing the fingerprint software.  Here's the location for the file:  http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73696

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    Tzuri Ben Ezra | My Certifications:
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    |
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