ThinkVantage Button takes me to System Recovery after HDD partition

Hello,
I recently purchased a W520 with 4GB of RAM.
I bought 3 more sticks of 4GB each, installed them and everything was fine. I also shrunk the C: drive and created a new drive (D:\) from the space I saved after shrinking the volume.
When I start the laptop and want to go into the BIOS setup by pressing the blue ThinkVantage button, it does not go to the BIOS setup. Rather it goes through to the system recovery options. 
What gives? How do I go to the BIOS setup?
Thank you in advance.
Solved!
Go to Solution.

Yep. that worked... Silly me. Thanks

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    END=> 23:16:00 Tuesday, April 30, 2013
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    END=> 23:16:14 Tuesday, April 30, 2013
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    END=> 23:16:30 Tuesday, April 30, 2013
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    END=> 23:17:01 Tuesday, April 30, 2013
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    END=> 23:17:07 Tuesday, April 30, 2013
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    START=> 23:17:07 Tuesday, April 30, 2013
    END=> 23:18:13 Tuesday, April 30, 2013
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    END=> 23:18:49 Tuesday, April 30, 2013
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    >=================================================​=============================
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    >=================================================​=============================
    [RunThese_CMD#12]
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    END=> 23:19:16 Tuesday, April 30, 2013
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    END=> 23:21:36 Tuesday, April 30, 2013
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    >=================================================​=============================
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    END=> 23:22:27 Tuesday, April 30, 2013
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    >=================================================​=============================
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    LAUNCHED=> "CMD.exe /c C:\SWSetup\OCAMark\OCAMark.cmd"
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    Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
    Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
    END=> 23:22:33 Tuesday, April 30, 2013
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    >=================================================​=============================
    [RunThese_CMD#19]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NTStudio_bbv.CMD"
    START=> 23:22:33 Tuesday, April 30, 2013
    END=> 23:22:49 Tuesday, April 30, 2013
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    >=================================================​=============================
    [RunThese_CMD#20]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\intelWD_bbv.CMD"
    START=> 23:22:49 Tuesday, April 30, 2013
    END=> 23:22:50 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#21]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RM4Win.CMD"
    START=> 23:22:50 Tuesday, April 30, 2013
    END=> 23:22:51 Tuesday, April 30, 2013
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    >=================================================​=============================
    [RunThese_CMD#22]
    LAUNCHED=> "cmd.exe /c c:\System.sav\bbv\defkey.cmd"
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    Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
    Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSWFK_BBV.CMD"
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    END=> 23:31:07 Tuesday, April 30, 2013
    RESULT=> Command finished in 101 seconds.
    >=================================================​=============================
    [RunThese_CMD#36]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SymHPE_BBV.CMD"
    START=> 23:31:07 Tuesday, April 30, 2013
    END=> 23:31:08 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#37]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HOSTEND.cmd"
    START=> 23:31:08 Tuesday, April 30, 2013
    END=> 23:31:09 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#38]
    LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
    START=> 23:31:09 Tuesday, April 30, 2013
    END=> 23:31:10 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#39]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOB_BBV.CMD"
    START=> 23:31:10 Tuesday, April 30, 2013
    END=> 23:32:06 Tuesday, April 30, 2013
    RESULT=> Command finished in 56 seconds.
    >=================================================​=============================
    [RunThese_CMD#40]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOBPC_BBV.CMD"
    START=> 23:32:06 Tuesday, April 30, 2013
    END=> 23:33:12 Tuesday, April 30, 2013
    RESULT=> Command finished in 66 seconds.
    >=================================================​=============================
    [RunThese_CMD#41]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV2.CMD"
    START=> 23:33:12 Tuesday, April 30, 2013
    END=> 23:33:14 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#42]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\DTICON_BBV.CMD"
    START=> 23:33:14 Tuesday, April 30, 2013
    END=> 23:33:15 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    [RunThese_CMD#43]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\HOTSTART_BBV.CMD"
    START=> 23:33:15 Tuesday, April 30, 2013
    END=> 23:33:16 Tuesday, April 30, 2013
    RESULT=> Command finished in less than 1 seconds.
    >=================================================​=============================
    PININST (Mini-FBI) exits at: 23:33:20 Tuesday, April 30, 2013
    [Mini-FBI]
    Result=PASSED
    [C:\System.sav\Logs\BB\60NIS2013.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Audio_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BIOS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BIOS_BG.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BTBHOST.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Btooth_I.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Chipset.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\CPDD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\CPwrDD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\CyberLP.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\CyberMS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\DTICON_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\DVD2D3D.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\EFIDIAG.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\EngyStar.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Fingerprint_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU_CTO.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HOTSTART_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPCOSE.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPDGF.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPENVY6.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPENVY7.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPePrint.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPQL.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPREGM.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSA.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSIOB.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSIOBPC.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSPIP12.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSWFK.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPUC.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPWBD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IEHome.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IMEI.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\intelWD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IRSTD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\LAN_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Misc_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\NTStudio.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\NVVGA.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\OCAMark.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\P2Go.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\PureOSSR.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\QABT4.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\QABT4_2.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\QAWLAN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RaBtooth.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RaWLAN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RM4Win.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RST.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\SkypeM.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\SymHPE.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\TDCWIDI.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\TouchPad_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\VGA_Ix64.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Video_S.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WallpaperOk.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Win8M.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WinLive.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_I8.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Youcam.log]
    Result=PASSED
    [LogFiles]
    NumOfLogs=61.
    [DumpFile]
    Result=PASSED
    [WinSAT]
    Result=PASSED
    [23:37:36,26] Sysprep_succeeded.tag does not exist  ...
    [23:37:36,26] --------------------------------------------------​----------------------------------------
    [23:37:36,26]  BBVLast.cmd  : [20x] CTOError.flg is detected at the end of BBV process...
    [23:37:36,26]  Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [23:37:36,26] --------------------------------------------------​----------------------------------------
    --------------------------------------------------​--------------------------------------------------​--  P2PP BurnBoot Check Failed--------------------------------------------​--------------------------------------------------​--------  Possible Causes:    1. Yellow-Bang occured at Device Manager    2. Some silent-install failure of applications    3. Found failed at PININST_BBV    4. Found failed at PININST_BBV2    5. Found Memory Dump file----------------------------------------------​--------------------------------------------------​------  Suggestion:   1. Checking REGDEV_BB.LOG for drivers   2. Checking BBApps.log for applications   3. Checking MEMDUMP_BBV.log for memory dump file----------------------------------------------​--------------------------------------------------​------  Note[for ODM]:     If you know which component failed in preinstall process         after checking above files, please OTS it to the component owner.   Otherwise, suggest to contact TWN PDC NB-PreinPM or create PIN-Log and OTS it with OTS Category Image  -------------------------------------------------​--------------------------------------------------​---[RegistryDevicesCheck]Result=FAILEDFAILED DEVICE #0escription  : Unknown DevicePNPDeviceID  : USB\VID_0000&PID_0002\6&936091D&0&3Code         : [43][PININST_BBV]*********************************​**************************************************​**************************PININST (Mini-FBI) starts at: 23:06:46 Tuesday, April 30, 2013**********************************************​**************************************************​*************[RunOnceThese_CMD#1]LAUNCHED=> "C:\SYSTEM.SAV\UTIL\CLEANFBI.CMD"START=> 23:06:48 Tuesday, April 30, 2013END=> 23:06:54 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunOnceThese​_CMD#2]LAUNCHED=> "CMD.exe /c MOVE c:\System.sav\FactoryUpdate\boot.wim c:\System.sav\2ndCap"START=> 23:06:54 Tuesday, April 30, 2013END=> 23:06:55 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunOnceThese​_CMD#3]LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV1.CMD"START=> 23:06:55 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:07:01 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#1]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\chipset_BBV.C​MD"START=> 23:07:03 Tuesday, April 30, 2013END=> 23:07:14 Tuesday, April 30, 2013RESULT=> Command finished in 11 seconds.>=========================================​=====================================[RunThese_CMD​#2]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\IMEI_BBV.CMD"​START=> 23:07:14 Tuesday, April 30, 2013END=> 23:07:45 Tuesday, April 30, 2013RESULT=> Command finished in 31 seconds.>=========================================​=====================================[RunThese_CMD​#3]LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\Drivers\VIDEO_S_BBV.CM​D"START=> 23:07:45 Tuesday, April 30, 2013END=> 23:07:51 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#4]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\VGA_Ix64_BBV.​CMD"START=> 23:07:51 Tuesday, April 30, 2013END=> 23:08:48 Tuesday, April 30, 2013RESULT=> Command finished in 56 seconds.>=========================================​=====================================[RunThese_CMD​#5]LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\Drivers\VGA_A_BBV.CMD"​START=> 23:08:48 Tuesday, April 30, 2013END=> 23:10:04 Tuesday, April 30, 2013RESULT=> Command finished in 76 seconds.>=========================================​=====================================[RunThese_CMD​#6]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\AUDIO_S_BBV.C​MD"START=> 23:10:04 Tuesday, April 30, 2013END=> 23:11:11 Tuesday, April 30, 2013RESULT=> Command finished in 66 seconds.>=========================================​=====================================[RunThese_CMD​#7]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\SynTP_BBV.CMD​"START=> 23:11:11 Tuesday, April 30, 2013END=> 23:11:37 Tuesday, April 30, 2013RESULT=> Command finished in 26 seconds.>=========================================​=====================================[RunThese_CMD​#8]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\LAN_S_BBV.CMD​"START=> 23:11:37 Tuesday, April 30, 2013END=> 23:12:13 Tuesday, April 30, 2013RESULT=> Command finished in 36 seconds.>=========================================​=====================================[RunThese_CMD​#9]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\MISC_S_BBV.CM​D"START=> 23:12:13 Tuesday, April 30, 2013END=> 23:12:19 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#10]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\Fingerprint_S​_BBV.CMD"START=> 23:12:19 Tuesday, April 30, 2013END=> 23:13:10 Tuesday, April 30, 2013RESULT=> Command finished in 51 seconds.>=========================================​=====================================[RunThese_CMD​#11]LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\TDCWIDI_BBV.CMD"START​=> 23:13:10 Tuesday, April 30, 2013END=> 23:13:11 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#12]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_I8_BBV.CMD"START​=> 23:13:11 Tuesday, April 30, 2013END=> 23:13:18 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#13]LAUNCHED=> "cscript.exe c:\SwSetup\powerset\sys_mem_check.vbs"START=> 23:13:18 Tuesday, April 30, 2013END=> 23:13:19 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#14]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPePrint_BBV.CMD"STAR​T=> 23:13:19 Tuesday, April 30, 2013END=> 23:13:30 Tuesday, April 30, 2013RESULT=> Command finished in 11 seconds.>=========================================​=====================================[RunThese_CMD​#15]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\RST_BBV.CMD"S​TART=> 23:13:30 Tuesday, April 30, 2013END=> 23:13:31 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#16]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaWLAN_BBV.CMD"START=​> 23:13:31 Tuesday, April 30, 2013END=> 23:13:32 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#17]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaBtooth_BBV.CMD"STAR​T=> 23:13:32 Tuesday, April 30, 2013END=> 23:13:38 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#18]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QAWLAN_BBV.CMD"START=​> 23:13:38 Tuesday, April 30, 2013END=> 23:13:39 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#19]LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\IRSTD_BBV.cmd"START=> 23:13:39 Tuesday, April 30, 2013END=> 23:13:40 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#20]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPWBD_BBV.CMD"START=> 23:13:40 Tuesday, April 30, 2013END=> 23:13:46 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#21]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPDGF_BBV.CMD"START=> 23:13:46 Tuesday, April 30, 2013END=> 23:13:57 Tuesday, April 30, 2013RESULT=> Command finished in 11 seconds.>=========================================​=====================================[RunThese_CMD​#22]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EFIDIAG_BBV.CMD"START​=> 23:13:57 Tuesday, April 30, 2013END=> 23:14:03 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#23]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Btooth_I_BBV.CMD"STAR​T=> 23:14:03 Tuesday, April 30, 2013END=> 23:14:04 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#24]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPQL_BBV.CMD"START=> 23:14:04 Tuesday, April 30, 2013END=> 23:14:05 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#25]LAUNCHED=> "CMD.exe /c C:\System.sav\bbv\QFEList32.cmd"START=> 23:14:05 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:14:06 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#26]LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"START=> 23:14:06 Tuesday, April 30, 2013END=> 23:14:08 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#27]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV.CMD"START=> 23:14:08 Tuesday, April 30, 2013END=> 23:14:09 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================*************​**************************************************​**********************************************PINI​NST (Mini-FBI) exits at: 23:14:11 Tuesday, April 30, 2013**********************************************​**************************************************​*************[Mini-FBI]Result=PASSED[PININST_BBV2]​**************************************************​**************************************************​*********PININST (Mini-FBI) starts at: 23:15:47 Tuesday, April 30, 2013**********************************************​**************************************************​*************[RunOnceThese_CMD#1]LAUNCHED=> "CMD.exe /c C:\System.sav\2ndCap\2ndCPrep.cmd"START=> 23:15:49 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:15:50 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunOnceThese​_CMD#2]LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV2.CMD"START=> 23:15:50 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:15:57 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#1]LAUNCHED=> "cscript.exe c:\System.sav\Util\webcam.vbs"START=> 23:15:58 Tuesday, April 30, 2013END=> 23:15:59 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#2]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSA_BBV.CMD"START=> 23:15:59 Tuesday, April 30, 2013END=> 23:16:00 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#3]LAUNCHED=> "c:\SwSetup\powerset\setactive.cmd"START=> 23:16:00 Tuesday, April 30, 2013END=> 23:16:01 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#4]LAUNCHED=> "c:\SwSetup\powerset\batterycap.cmd"START=> 23:16:01 Tuesday, April 30, 2013END=> 23:16:08 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#5]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\IEHome_BBV.CMD"START=​> 23:16:08 Tuesday, April 30, 2013END=> 23:16:14 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#6]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPUC_BBV.CMD"START=> 23:16:14 Tuesday, April 30, 2013END=> 23:16:30 Tuesday, April 30, 2013RESULT=> Command finished in 16 seconds.>=========================================​=====================================[RunThese_CMD​#7]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPREGM_BBV.CMD"START=​> 23:16:30 Tuesday, April 30, 2013END=> 23:17:01 Tuesday, April 30, 2013RESULT=> Command finished in 31 seconds.>=========================================​=====================================[RunThese_CMD​#8]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EngyStar_BBV.CMD"STAR​T=> 23:17:01 Tuesday, April 30, 2013END=> 23:17:07 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#9]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CyberMS_BBV.CMD"START​=> 23:17:07 Tuesday, April 30, 2013END=> 23:18:13 Tuesday, April 30, 2013RESULT=> Command finished in 66 seconds.>=========================================​=====================================[RunThese_CMD​#10]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CyberLP_BBV.CMD"START​=> 23:18:13 Tuesday, April 30, 2013END=> 23:18:49 Tuesday, April 30, 2013RESULT=> Command finished in 36 seconds.>=========================================​=====================================[RunThese_CMD​#11]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BIOS_BG_BBV.CMD"START​=> 23:18:49 Tuesday, April 30, 2013END=> 23:19:15 Tuesday, April 30, 2013RESULT=> Command finished in 26 seconds.>=========================================​=====================================[RunThese_CMD​#12]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BIOS_BBV.CMD"START=> 23:19:15 Tuesday, April 30, 2013END=> 23:19:16 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#13]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\YouCam_BBV.CMD"START=​> 23:19:16 Tuesday, April 30, 2013END=> 23:20:57 Tuesday, April 30, 2013RESULT=> Command finished in 101 seconds.>=========================================​=====================================[RunThese_CMD​#14]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WinLive_BBV.CMD"START​=> 23:20:57 Tuesday, April 30, 2013END=> 23:20:58 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#15]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Win8M_BBV.CMD"START=> 23:20:58 Tuesday, April 30, 2013END=> 23:21:15 Tuesday, April 30, 2013RESULT=> Command finished in 16 seconds.>=========================================​=====================================[RunThese_CMD​#16]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SkypeM_BBV.CMD"START=​> 23:21:15 Tuesday, April 30, 2013END=> 23:21:36 Tuesday, April 30, 2013RESULT=> Command finished in 21 seconds.>=========================================​=====================================[RunThese_CMD​#17]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\P2Go_BBV.CMD"START=> 23:21:36 Tuesday, April 30, 2013END=> 23:22:27 Tuesday, April 30, 2013RESULT=> Command finished in 51 seconds.>=========================================​=====================================[RunThese_CMD​#18]LAUNCHED=> "CMD.exe /c C:\SWSetup\OCAMark\OCAMark.cmd"START=> 23:22:27 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:22:33 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#19]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NTStudio_bbv.CMD"STAR​T=> 23:22:33 Tuesday, April 30, 2013END=> 23:22:49 Tuesday, April 30, 2013RESULT=> Command finished in 16 seconds.>=========================================​=====================================[RunThese_CMD​#20]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\intelWD_bbv.CMD"START​=> 23:22:49 Tuesday, April 30, 2013END=> 23:22:50 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#21]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RM4Win.CMD"START=> 23:22:50 Tuesday, April 30, 2013END=> 23:22:51 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#22]LAUNCHED=> "cmd.exe /c c:\System.sav\bbv\defkey.cmd"START=> 23:22:51 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:22:52 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#23]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSWFK_BBV.CMD"START=​> 23:22:52 Tuesday, April 30, 2013END=> 23:22:53 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#24]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCOSE_bbv.cmd"START=​> 23:22:53 Tuesday, April 30, 2013END=> 23:22:54 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#25]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSPIP12_bbv.cmd"STAR​T=> 23:22:54 Tuesday, April 30, 2013END=> 23:23:30 Tuesday, April 30, 2013RESULT=> Command finished in 36 seconds.>=========================================​=====================================[RunThese_CMD​#26]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPENVY7_BBV.CMD"START​=> 23:23:30 Tuesday, April 30, 2013END=> 23:23:41 Tuesday, April 30, 2013RESULT=> Command finished in 11 seconds.>=========================================​=====================================[RunThese_CMD​#27]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPENVY6_BBV.CMD"START​=> 23:23:41 Tuesday, April 30, 2013END=> 23:23:43 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#28]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\DVD2D3D_BBV.CMD"START​=> 23:23:43 Tuesday, April 30, 2013END=> 23:25:19 Tuesday, April 30, 2013RESULT=> Command finished in 96 seconds.>=========================================​=====================================[RunThese_CMD​#29]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CPwrDD_BBV.CMD"START=​> 23:25:19 Tuesday, April 30, 2013END=> 23:29:15 Tuesday, April 30, 2013RESULT=> Command finished in 236 seconds.>=========================================​=====================================[RunThese_CMD​#30]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CPDD_BBV.CMD"START=> 23:29:15 Tuesday, April 30, 2013END=> 23:29:16 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#31]LAUNCHED=> "C:\System.sav\Util\WallpaperInstallBOM.cmd"START=​> 23:29:16 Tuesday, April 30, 2013END=> 23:29:17 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#32]LAUNCHED=> "C:\SWSetup\Wallpaper\Disk1\Wallpaper.exe"START=> 23:29:17 Tuesday, April 30, 2013Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....END=> 23:29:24 Tuesday, April 30, 2013RESULT=> Command finished in 6 seconds.>=========================================​=====================================[RunThese_CMD​#33]LAUNCHED=> "C:\System.sav\Util\wallpapertheme.cmd"START=> 23:29:24 Tuesday, April 30, 2013END=> 23:29:25 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#34]LAUNCHED=> "C:\System.sav\Util\wallpaperlogo.cmd"START=> 23:29:25 Tuesday, April 30, 2013END=> 23:29:26 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#35]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\60NIS2013_bbv.CMD"STA​RT=> 23:29:26 Tuesday, April 30, 2013END=> 23:31:07 Tuesday, April 30, 2013RESULT=> Command finished in 101 seconds.>=========================================​=====================================[RunThese_CMD​#36]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SymHPE_BBV.CMD"START=​> 23:31:07 Tuesday, April 30, 2013END=> 23:31:08 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#37]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HOSTEND.cmd"START=> 23:31:08 Tuesday, April 30, 2013END=> 23:31:09 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#38]LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"START=> 23:31:09 Tuesday, April 30, 2013END=> 23:31:10 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#39]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOB_BBV.CMD"START=​> 23:31:10 Tuesday, April 30, 2013END=> 23:32:06 Tuesday, April 30, 2013RESULT=> Command finished in 56 seconds.>=========================================​=====================================[RunThese_CMD​#40]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSIOBPC_BBV.CMD"STAR​T=> 23:32:06 Tuesday, April 30, 2013END=> 23:33:12 Tuesday, April 30, 2013RESULT=> Command finished in 66 seconds.>=========================================​=====================================[RunThese_CMD​#41]LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV2.CMD"START=​> 23:33:12 Tuesday, April 30, 2013END=> 23:33:14 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#42]LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\DTICON_BBV.CMD"START=​> 23:33:14 Tuesday, April 30, 2013END=> 23:33:15 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================[RunThese_CMD​#43]LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\HOTSTART_BBV.CMD"STAR​T=> 23:33:15 Tuesday, April 30, 2013END=> 23:33:16 Tuesday, April 30, 2013RESULT=> Command finished in less than 1 seconds.>=========================================​=====================================*************​**************************************************​**********************************************PINI​NST (Mini-FBI) exits at: 23:33:20 Tuesday, April 30, 2013**********************************************​**************************************************​*************[Mini-FBI]Result=PASSED[C:\System.sav​\Logs\BB\60NIS2013.LOG]Result=PASSED[C:\System.sav​\Logs\BB\Audio_S.LOG]Result=PASSED[C:\System.sav\L​ogs\BB\BIOS.LOG]Result=PASSED[C:\System.sav\Logs\B​B\BIOS_BG.LOG]Result=PASSED[C:\System.sav\Logs\BB\​BTBHOST.LOG]Result=PASSED[C:\System.sav\Logs\BB\Bt​ooth_I.LOG]Result=PASSED[C:\System.sav\Logs\BB\Chi​pset.LOG]Result=PASSED[C:\System.sav\Logs\BB\CPDD.​LOG]Result=PASSED[C:\System.sav\Logs\BB\CPwrDD.LOG​]Result=PASSED[C:\System.sav\Logs\BB\CyberLP.LOG]R​esult=PASSED[C:\System.sav\Logs\BB\CyberMS.LOG]Res​ult=PASSED[C:\System.sav\Logs\BB\DTICON_BBV.LOG]Re​sult=PASSED[C:\System.sav\Logs\BB\DVD2D3D.LOG]Resu​lt=PASSED[C:\System.sav\Logs\BB\EFIDIAG.LOG]Result​=PASSED[C:\System.sav\Logs\BB\EngyStar.LOG]Result=​PASSED[C:\System.sav\Logs\BB\Fingerprint_S.LOG]Res​ult=PASSED[C:\System.sav\Logs\BB\FU_CTO.LOG]Result​=PASSED[C:\System.sav\Logs\BB\HOTSTART_BBV.LOG]Res​ult=PASSED[C:\System.sav\Logs\BB\HPCOSE.LOG]Result​=PASSED[C:\System.sav\Logs\BB\HPDGF.LOG]Result=PAS​SED[C:\System.sav\Logs\BB\HPENVY6.LOG]Result=PASSE​D[C:\System.sav\Logs\BB\HPENVY7.LOG]Result=PASSED[​C:\System.sav\Logs\BB\HPePrint.LOG]Result=PASSED[C​:\System.sav\Logs\BB\HPQL.log]Result=PASSED[C:\Sys​tem.sav\Logs\BB\HPREGM.LOG]Result=PASSED[C:\System​.sav\Logs\BB\HPSA.LOG]Result=PASSED[C:\System.sav\​Logs\BB\HPSIOB.LOG]Result=PASSED[C:\System.sav\Log​s\BB\HPSIOBPC.LOG]Result=PASSED[C:\System.sav\Logs​\BB\HPSPIP12.LOG]Result=PASSED[C:\System.sav\Logs\​BB\HPSWFK.LOG]Result=PASSED[C:\System.sav\Logs\BB\​HPUC.LOG]Result=PASSED[C:\System.sav\Logs\BB\HPWBD​.LOG]Result=PASSED[C:\System.sav\Logs\BB\IEHome.LO​G]Result=PASSED[C:\System.sav\Logs\BB\IMEI.LOG]Res​ult=PASSED[C:\System.sav\Logs\BB\intelWD.LOG]Resul​t=PASSED[C:\System.sav\Logs\BB\IRSTD.LOG]Result=PA​SSED[C:\System.sav\Logs\BB\LAN_S.LOG]Result=PASSED​[C:\System.sav\Logs\BB\Misc_S.LOG]Result=PASSED[C:​\System.sav\Logs\BB\NTStudio.LOG]Result=PASSED[C:\​System.sav\Logs\BB\NVVGA.LOG]Result=PASSED[C:\Syst​em.sav\Logs\BB\OCAMark.log]Result=PASSED[C:\System​.sav\Logs\BB\P2Go.LOG]Result=PASSED[C:\System.sav\​Logs\BB\PureOSSR.log]Result=PASSED[C:\System.sav\L​ogs\BB\QABT4.LOG]Result=PASSED[C:\System.sav\Logs\​BB\QABT4_2.LOG]Result=PASSED[C:\System.sav\Logs\BB​\QAWLAN.LOG]Result=PASSED[C:\System.sav\Logs\BB\Ra​Btooth.LOG]Result=PASSED[C:\System.sav\Logs\BB\RaW​LAN.LOG]Result=PASSED[C:\System.sav\Logs\BB\RM4Win​.LOG]Result=PASSED[C:\System.sav\Logs\BB\RST.LOG]R​esult=PASSED[C:\System.sav\Logs\BB\SkypeM.LOG]Resu​lt=PASSED[C:\System.sav\Logs\BB\SymHPE.LOG]Result=​PASSED[C:\System.sav\Logs\BB\TDCWIDI.LOG]Result=PA​SSED[C:\System.sav\Logs\BB\TouchPad_S.LOG]Result=P​ASSED[C:\System.sav\Logs\BB\VGA_Ix64.LOG]Result=PA​SSED[C:\System.sav\Logs\BB\Video_S.LOG]Result=PASS​ED[C:\System.sav\Logs\BB\WallpaperOk.log]Result=PA​SSED[C:\System.sav\Logs\BB\Win8M.LOG]Result=PASSED​[C:\System.sav\Logs\BB\WinLive.log]Result=PASSED[C​:\System.sav\Logs\BB\WLAN_I8.LOG]Result=PASSED[C:\​System.sav\Logs\BB\Youcam.log]Result=PASSED[LogFil​es]NumOfLogs=61.[DumpFile]Result=PASSED[WinSAT]Res​ult=PASSED[23:37:36,26] Sysprep_succeeded.tag does not exist  ...[23:37:36,26] --------------------------------------------------​----------------------------------------[23:37:36,​26]  BBVLast.cmd  : [20x] CTOError.flg is detected at the end of BBV process...[23:37:36,26]  Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...[23:37:36,26] --------------------------------------------------​----------------------------------------
    This question was solved.
    View Solution.

    Error can be found in the log.
    Part of my Log file:
    [RegistryDevicesCheck]
    Result=FAILED
    FAILED DEVICE #0:
    Description : Unknown Device
    PNPDeviceID : USB\VID_0000&PID_0002\6&936091D&0&3
    Code : [43]
    In my case it was a webcam. I will disconnected the camera and execute a system recovery. Recovery completed successfully. Then i connect the camera and installed the driver.
    In your case, the error can be another. See your log file for details.

  • Op System restore after HDD failure and replacement

    Hi,
         I have an old dv9000 laptop with XPPro factory installed SP2, since upgraded to SP3. The hard drive failed (80Gig Seagate). I checked with the bios setup test, it said "fail" and I checked by booting from the CD drive the windows install disk. It said, no hard drive found. SO I bought a larger 1T byte drive (same mfr Seagate, same rpm 5400) and installed it. I have a network backup drive (Seagate Black armor) and I was able to restore the last backup. The cd drive booted the recovery disk for that program, the hdd light flickered and it seemed to be doing something for 3 hours, then said it was complete.
         But the new drive will not boot. I read on this forum and the common recommendation was to use the System Recovery disks that came with the laptop. I dug through the boxes in the garage and found the system recovery disks and my 14 cd's made for system restore. :-) pays to keep junk sometimes. But I tried the system recovery disk and it will not boot up in the cd drive. I get a blank screen with the cursor in the upper left blinking. I went back to try the Seagate recovery disk, and now, it will not boot up either. I tried removing the new HDD. and with or without a cd in the drive it gives the message "No Op sysytem found." SO I think something has affected the CDdrive. But interestingly with the cursor blinking <cntrl><alt><delete> will reboot the machine, so maybe some part of the op system gets loaded.
        It's an old machine, old op system. I shopped Hp store and only Windows8 available now. SO I'm either forced to the bleeding edge with all the new bugs and learning curve or I try to get this old machine going. Other things I've tied, hard reset, restore bios defaults.
        Any thoughts you may have will be appreciated.
    This question was solved.
    View Solution.

    Hello,
                The laptop is back up and running with the new hard drive, Yay! and a new cd drive.
                 Here's what it took, for anybody who ever has the same problem:
                 The CD drive was bad. The nearest local supplier on the list that hp parts support gave me had a suitable replacement. I installed that, and the system restore disk booted and ran immediately.  I decided to check and see if the windows install disk would run and restore the sytem since I believed I had already restored the whole C: partition. It booted up but did not find the hard drive. It gave an eror message that said no drive found.  I went back to the hp system restore disk and ran that. It took several hours reformatted the disk (deleting anything I'd already put on) and rebooted itself many times. Eventualy it came up with a windows desktop. It was as the factory installed 5+ years ago. I installed the Seagate back up software and ran that. It seemed to have more options running in windows than it did running directly from the cd boot. One of the options was to restore the MBR. I had to look up what that was, Master Boot Record. I figured it should be restored. The full C: restore from backup process took another few hours, but it finished and gave an operation successfull message.
                 Then I rebooted and got the windows logon screen, logged in and got my desktop as it was at the time of the backup. Success.
                 In the future I'll look for that MBR restore, maybe it was there and I missed it the first time. I have a slight nagging worry that maybe something else caused both drives to fail at almost the same time. But, I'm not going to fuss with it. I'm hoping the machine runs well for a while longer.
                  Thanks to those who tried to help.
         Later,
                     dyno

  • How to use the system recovery after add another SSD?

    Dear all,
    I got a Zbook14 with 1TB HDD with Windows 7 in default. Soon after I received it, I added an M.2 256Gb SSD and migrated my system drive to the SSD. 
    After an malfunction of the HP Client Security that encrypted my system drive (in SSD). I used the HP recovery tool to reset the computer into the default factory status... This action, which I can not select the harddrive during the recovery, wiped my oroginal system paratation (now the data drive) in the 1TB HDD, and thus I have to migrate the system again (not mentioning the data in that partation..).
    I wonder if I can change the target drive for the recovery? I did not move the original HP partations from the HDD to SSD. Only the system partation is moved to SSD.
    Thanks. 

    You don't have any option in terms of changing the target drive for an HP recovery performed by the HP recovery manager.
    It is scripted and there is nothing that you as the user can change other than selecting the type of recovery desired.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • System Recovery After Hard Drive Replacement

    I have a HP Pavilion dv6000 that the hard drive crashed on. I purchased a new hard drive for the laptop, but since the Windows Vista operating system and all the factory installed programs were on the Recovery Partition of the bad hard drive, I have no way to recovery the necessary files I need to restore it. Is there any way to get the necessary files/programs to restore the system to factory settings?
    Please Help!
    Thanks,
    Selena

    Hi:
    You can probably still get a set from this vendor at the link below.
    http://www.computersurgeons.com/
    With regard to XP...yes, it will probably work but it may not be easy to do.
    I would need to know the full model number of your dv6000 to give you the instructions to install XP because they are different depending on model series.

  • Satellite A10: 'base system device' after HDD reinstallation

    I have formatted my laptop's hard drive (Toshiba Satellite A10) and downloaded the necessary drivers from Toshiba Europe web site. Everything worked out fine. Then I decided to upgrade my network adapter driver (wrong decision) and it slowed down considerably the system.
    Believing that I was holding the solution in my hands I formatted again HDD and when it came to reinstalling the drivers everything loaded ok except one:
    BASE SYSTEM DEVICE
    Please let me know how to resolve this issue.

    Did you install the chipset utility?
    If not, do that firstly before installing any further Toshiba tools and drivers.
    i recommend you to use the Toshiba Recovery CD.
    Please check also this useful Intel article:
    http://www.intel.com/support/motherboards/server/S5000VSA/sb/CS-022703.htm

  • ThinkVantage button startup behavior changes after Rescue and Recovery

    I recently bought a Thinkpad X301 (2777-CTO). When booting my computer, I see the following message: "To interrupt normal startup, press the blue ThinkVantage button". Initially, when I press this ThinkVantage button on startup, I get a "Startup Interrupt Menu", pictured at http://img90.imageshack.us/img90/4773/startupinterruptmenu.png
    This menu is useful since it allows me to either enter the BIOS, start Rescue and Recovery, select a device to boot from, or simply start normally. However, after choosing the Rescue and Recovery option once, this menu no longer appears. Instead, it goes straight to Rescue and Recovery from there on without giving me the choice to enter the BIOS configuration or select a boot device.
    I find this new behavior problematic for a few reasons:
    - The behavior of the ThinkVantage button at startup is inconsistent (a menu that should appear no longer does after running Rescue and Recovery once).
    - There appears to be no straight-forward way of reverting back to the desired (original) behavior.
    - The initial prompt on the power-on splash screen is now misleading. Although it still says "To interrupt normal startup, press the blue ThinkVantage button"; the way the button acts, it would probably be more accurate to say "To start Rescue and Recovery, press the blue ThinkVantage button" instead.
    - This behavior breaks the "Option Keys Display" option in the BIOS setup. Although I enabled this option, which should cause the system to display which key does what (e.g., F1 for BIOS), this is not displayed.
    - Running Rescue and Recovery results in a loss of functionality (instead of simply restoring the system to the initial state).
    - And anytime I press the blue ThinkVantage button (as instructed) instead of F1 or F12, I end up wasting several minutes, waiting for Rescue and Recovery to finish booting before I can properly shut it down and try again.
    This problem appears to have existed for a long time (since 2008; http://forum.notebookreview.com/lenovo-ibm/241845-thinkvantage-boot-menu-boots-straight-into-rescue-... ). However, the only "solution" that I have found is just a workaround: avoid pressing the ThinkVantage button (as instructed by the power-on splash screen).
    The ideal solution would be to have a BIOS (or Rescue and Recovery) update which will prevent the ThinkVantage button from losing its original function after running Rescue and Recovery. I know that this is a minor bug, but this bug and another BIOS bug (in the network boot order menu, which I'll post after this one), which arose in less than a week after I received the computer, makes me question the ThinkPad's reputation for high-quality engineering.

    ThinkPad
    Service and Troubleshooting Guide
    Finding information with the ThinkVantage button
    The blue ThinkVantage button can help you in many situations when your
    computer is working normally, and even when it is not. Press the
    ThinkVantage button to open the Productivity Center thinkvantage toolbox and get access to
    informative illustrations and easy-to-follow instructions for getting started and
    staying productive.
    You can also use the ThinkVantage button to interrupt the startup sequence of
    your computer and start the Rescue and Recovery

    in the windows environment it no longer opens productivity center it opens the toolbox if the toolbox is installed 
    Thinkpad R61 7733-1GU
    Thinkpad X61T 7762-54U
    Thinkpad X60T 6363-4GU
    Did a member help you today? Thank them with a Kudo!
    If a post answers your question, please mark it as an "Accepted Solution"!
    Regards,
    GMAC

  • System recovery keeps running

    I have a Pavilion dv6-1030us, running Windows Vista 64 bit. My Windows installer became corrupted and I am trying System recovery to take PC back to original configuration. I have used both Partition and recovery disks and can format disk. Software installation, HP banner keeps running and then restarts computer. I am not given opportunity to log on. I am not able to start in Safe Mode as Windows installation is not complete. How do I get out of this loop?
    This question was solved.
    View Solution.

    I started again yesterday with System Recovery using Recpvery Partition. Formatting, clearing and loading recovery files took 1/2 hour. Started at 1Pm yesterday, Notebook has been untouched since going thru Restart, Software Installation, and Windows loading(black screen w/just cursor visible), now 11 hours. This seems to be in a loop and not coming to a end. 

  • Solved! Fix / Repair Nova Button / One Key Recovery after replacing SSD - Walkthru! Yoga 2 Pro

    I created this full walkthru for people who upgrade / or replace their hard drive / SSD drive on the Lenovo Yoga 2 Pro or other Lenovo products that has the Nova button - One Key recovery solution. I did this on my Yoga 2 Pro. So it should work perfectly for those owners for others I'm not certian but it should be similiar for other Lenovos.
    Essentially this will rebuild your laptop back to factory settings including full nova button functionality without having to buy the lenovo recovery disks. It took me several days to piece this together from everything on the web into an easy to follow step by step process so I hope you appreciate / enjoy it And I hope it saves you lots of time.
    The process is not that hard but you are completely wiping your hard drive yourself. All your data will be gone. Bear this in mind. You have to be bold enough to try it. And it's not for the faint of heart.
    Read through the whole thing first before doing it step by step.
    Here we go.
    There are a lot of steps but it's a fairly simple process.
    Requirements at least 2 USB sticks - One 4 GB or more
    Necessary Files:
    1. Okr8 Engineer - Wipes the hard drive and creates the necessary paritions to bring Lenovo drive back to initial state.
    This is the file you really need.
    Download here:
    http://www.filedropper.com/win8okr80withoutos > my personal upload <
    https://torrent.pl/de/0438900090510,lenovo-okr8-one-key-recovery-8 or do a search for OKR8.
    2. Power Iso - Properly burns Okr8 on a bootable USB for installation purposes.
    http://www.poweriso.com/
    3. Download copy of Windows 8.1 OEM version - Wish I had found this link before!
    http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    For the Yoga Pro 2 you do not need the Windows 8.1 serial as it's imprinted directly onto the bio for others laptops laptops. Use produkey to find you're serail if you lost it you don't have a Bio embedded laptop: http://www.nirsoft.net/utils/product_cd_key_viewer.html
    4. Get Necessary Lenovo Drivers - Easily accessible on the Lenovo website. Just go and download the drivers you need for you laptop.
    Links to hard to find drivers
    Veriface 4.0 : https://forums.lenovo.com/t5/Yoga-Flex-Laptops-and/Veriface-Download/td-p/1459391
    Dolby v4 : http://support.lenovo.com/us/en/downloads/ds027444
    First section:
    1. Download the OKR8 file. You'll need to install utorrent or bitorrent if you downloaded it as a torrent and not my personal file.
    2. Download, Install, then Open PowerISO.
    3. Select - Tools - Create Bootable USB drive - Select Yes to Run as administrator - Find the OKR 8.iso on your hard drive and burn to the USB stick.
    4. Next create the windows 8.1 usb stick as well. Download Windows 8.1: http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    5. Run the Microsoft file and select English > Windows 8.1 and > 64 bit
    6. Burn the Windows 8.1 to USb through the software.
    7. Relax and have a coffee while it creates the usb stick.
    8. Download and save the necessary lenovo drivers onto another USB stick, external hard drive or onto one of the 2 USB sticks you are already using. Valuable if you only have one computer.
    Please note: You install all this stuff at your own risk. Propertly back up and save all your old personal data first onto an external hard drive. This process will wipe everything off your drive, including all the paritions (including the old recovery parition if you have one there) and you'd won't be able to get it back.
    Having access to two computers is helpful. But if done property you should be good with one. I will not be responsible for any mishaps. This is cowboy computing. Typically for people with too much time on their hands or who are obsessive compulsive types
    Second section:
    1. Turn off computer.
    2. Press Nova button, wait, enter into Bios. Goto to boot mode and switch boot from UEFI only to 'legacy mode". This allows you to boot to the OKR 8 USB your prepared.
    3. Shut down computer
    4. Insert OKR 8 USB
    5. Press Nova button again - Select Boot- Select - USB drive with OKR 8 on it.
    6. Let the OKR 8 USB load. - A Windows 8 screen comes up.
    7. Once it loads click the check mark and hit the button with chinese letters. This whole software is in Chinese and not in English. Don't worry.
    8. Wait patiently. It will say 'done' but it's not all done until the popup windows appears and says All Done. Then REMOVE the usb and reboot.
    9. Important* - Reboot the computer and let the OKR 8 software load and install on the recovery parition - It finishes the installation after you reboot. It will reboot again and load into the One Key Recovery Panel software.
    Yay! Now select shutdown from the One Key Recovery environment.
    10. Press Nova button again > enter bio > and switch back to UEFI mode. *Important* If you try to install Windows through USB legacy mode. You will get a GPT error when trying to install windows onto the hard drive.
    11. Shutdown again.
    12. Insert the Windows 8.1 USB. Press the Nova button again. Select Boot Options: Boot from the Windows 8.1 USB.
    13. Windows 8.1 loads. Select Install.
    14. Choose Custom Install and Install Windows 8.1 to Parition 5 - "Windows8_OS"
    15. Let Windows Install. Remove USB stick when asked.
    16. Reboot. Go through standard windows setup. Install all drivers and program you want in preparation to save the intial factory recovery state.
    17. Get your yoga 2 pro or laptop up to the initial specifications you want and then shut down.
    Section 3:
    1. Now it's time to create the initial backup onto the hidden recovery parition so you can reset the laptop back to inital specs whenever you wish including when you want to sell or give away the laptop..
    2. From a shutdown state - Goto system recovery through novo button again.
    3. Once it's loaded press CTRL+Shift+O to pull up the command prompt window (Shift + F10 was previously suggested. It did not work for me, maybe on older machines)
    4. At the command prompt type in: diskpart
    5. type: list volume
    6. Look for the letter of volume that is labelled PBR_DRV (eg. H) - This is the hidden Lenovo recovery partition where the initial factory backup image will be saved to.
    7. type exit
    8.  type: H: or whatever volume it is.
    9. Your directory should change to H:
    10.  Type: cd onekey\osimage > This takes you to the correct directory.
    11.. You're almost at the end!
    12.. Type: osimage /nopbr
    13. Type: osimage /fb
    14. Wait ten minutes while the initial backup is saved onto the hidden recovery parition
    15.. Profit!
    16. type exit - Reboot - You're Good to Go.
    17. Rock On!
    18. Enjoy Life again.
    Lots of work but worth it in the end !
    Should also work for when windows 10 comes out.

    As far as I can tell, Windows 8.1 is merely an windows update, so the license key from your BIOS should still work. If you already updated your machine to Windows 8.1, and a fresh install of 8.1 didn't complain about license key, then you should be able to create a new recovery image from it.  For Windows 10, if I am not mistaken, when you upgrade from Windows 7/8/8.1, some hardware ID is stored on a MS server to flag this machine has a windows 10 license, to make it possible to perform fresh windows 10 install in the future if needed. This means if you never have windows 10 installed, then you cannot use it to build the recovrey image (the key from BIOS won't work). But if you have 10 installed, you can always activate it during the process of creating recovery image.  Once again, all these are based on my knowledge and I haven't attempt to do them, so I cannot tell if this will definitely work. Try it and let us know

  • Windows Vista/Serv​ice Pack 2-after performing a System Recovery my Hard Drive is full.

         I would like to thank you in advance for your patience.  I am new to this forum solution method.  I will do my best to explain what is happening with my computer without too much unnecessary information.
         My laptop is 2 yrs old and it all these error messages started popping up repeatedly.  Windows Defender wouldn't open, system info errors, I/E crashes and so on.  After numerous attempts to fix it myself,  I asked Microsoft support for the solution.     M/S Tech Support instructed me to perform a System Recovery, through the startup/F-11 method and so I did.  I followed all of M/S instructions and to skip the step for making a set of Backup disks, as well as the Recovery Manager's steps to complete the recovery.  After all was done I noticed that all my personal files, (pic's, music, etc...),  were gone and that my Hard Drive is out of space.  I did a Disk Cleanup and defrag on both the C: and D: drives hoping that it would solve my problem.  NOT!!!  I have been looking through all the "Trouble shooting" support topics on both MS and HP.  I have been afraid of doing any of the MANY suggested steps for fear of causing more damage.  The computer, except for the D: drive delima and Windows Defender not opening,  seems to function properly, so I look at that as the real blessing in all this.
         Please help me by telling me that there is a way to fix the Hard drive and get Windows Defender to respond.  Most importantly, how to go about getting it done.  I just don't know how or why this happened.
         Thank you so much for your help.  Nice to know that there are web sites and forums like these to go to for help.  I look I look forward to your response. 

    This excerpt taken from HP manual for your computer.
    On some models, you can perform a recovery from the partition on the hard drive from either the Start
    button or f11. This restores the computer to it's factory condition.
    To restore the system from the partition, follow these steps:
    1. Access Recovery Manager in either of the following ways:
    ● Select Start > All Programs > Recovery Manager > Recovery Manager.
    – or –
    ● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
    on the screen. Then select Recovery Manager.
    Recovery Manager opens.
    2. Click Advanced Options.
    3. Click System recovery, and then click Next.
    4. Follow the on-screen instructions
    Does this sound like what you did?
    Oh yeah, Your D:\ drive is your Recovery partition and you should never mess with it.
    It contains all the information to restore your computer to factory condition.

  • SYSTEM RECOVERY (F11) is inaccessib​le after dual-booti​ng Windows 7 and Windows 8.

    I dual booted Windows 8 with Windows 7 and now the RECOVERY partition (F is not loading upon pressing F11. It gives me the boot configuration data error. I have it marked as Healthy (Primary Partition) and I am able to access the files via. My Computer in both OS, but not through F11 System Recovery. 
    The bcdedit log is here: http://pastebin.com/b0Y5Hd1F
    My partition letters:
    C: Windows 7
    D: Windows 8
    F: RECOVERY
    H: SYSTEM
    In Visual BCD, One WRE is set to D: and the other is set to F:. Should i set both to F, which is the actual RECOVERY partition?
    [2] The UEFI boot setup is unable to create HP_TOOLS parition because 4 partitions already exist. I don't remember having the SYSTEM partition earlier so maybe that repalced HP_TOOLS?
    [3] When I try to create a recovey media, the orange circle filter keeps of going even after I have inserted the an external USB hard drive for it to detect. Does it usually take this long? I am guessing once the recovery media is made I could do system repair from there and get RECOVERY to work?

    What is the p/n? Remove the battery and look for it. Post all alphanumeric characters.
    CTO means configure to order. That means only you and HP know the notebook's configuration. 
    The problem you are going to run into is that there is a maximum of four primary partitions allowed by Windows. That is by design. It appears that you removed the HP_TOOLS partition, which was a requisite for the UEFI diagnostics.
    Frankly it looks like what you will have to do is put the UEFI environment on a USB stick. 
    I would create the recovery media on a high quality 16GB USB drive. 
    The partition schema must be as follows:
    1) C: (NTFS)
    2) HP_Tools F: (must be FAT32)
    3) RECOVERY D: (NTFS)
    4) SYSTEM  (NTFS) created by the Windows install process
    I am not aware of a dual-boot or more schema that allows a UEFI environment with the Recovery Manager accessible from F11.  I wish I had better news for you. Perhaps our forum Provost DavidPK knows how it can be done.
     I do recommend that you copy the RECOVERY partition to an external disk for safety sake.
    If you are able to boot into the recovery manager I strongly suggest that you create your recovery media. If you do not do that you will not have a copy of your operating system  and drivers for a plan B. I did not go with the option you used and did not create problems to deal with later.
    When I play around with my loaner notebook  and configure it to dual/triple boot, I always install a different hard disk and put the original one aside.  You can still return your system to its original configuration and then take the hard disk out and use another one to play with. I believe that would be the wisest path to follow.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • System recovery from partition fails after first boot

    I just purchased and recieve the following notebook: Pavilion DV7-6C95DX. I went through setup and then created recovery DVDs. 
    After playing with it for a short while, I decided to try restoring it to factory condition using the recovery partiton and F11 during boot.  This started the recovery manager, which (according to its checklist) reformatted the Windows partition, copied required files and restored file to the hard disk.  Then it prompted me to continue to reboot and finish the process, which I did.
    Upon boot, it reported it immediately reported "Windows failed to start... Status: 0xc000000f ... a required device inaccessible"
    I pressed Enter to contine and the screen said "Choose an operating system to start ..." and it gave me only the option "Ramdisk Options [EMS enabled]" Choosing it takes me back to the previous screen and so on.
    So, I tried using the recovery media I made earlier.  That booted Windows and Recovery Manager reported the following: "The system recovery media does not support this computer. You are not able to restore this computer with the media"  There was a code below it that read "0110-A6X02UAR#ABA-A6X02UA#ABA"
    There are apparently two problems -- the reecovery partition does not work and the recovery media does not work.  I do not know if they are related, but, in any case, now the computer is unusable. It is less than a week old.
    Thanks in advance for any advice for correcting this.
    This question was solved.
    View Solution.

    Hi Lance,
    This error can occur if there are any USB devices or media cards connected to your notebook.  If this is the case, remove everything connected to your notebook and try the Recovery process again.
    If the above is not relevant, I would try the following to rule out a potential Hardware issue.
    Before trying the following, make sure you can read the Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    Assuming that this is just a software problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
    If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source, however there are only limited versions available.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-win​dows-7-by-phone.aspx
    Any additional drivers you may need can be found starting Here.
    If this also fails to install Windows, I would simply return the notebook to the retailer it was purchased from and get a replacement while you are still within the time frame where this is an option.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How can I get ThinkVantage button working again? (after a full HD rebuild)

    WindowsXP Pro, ThinkPad T60   (2007-F4G / UT0F4UK)
    Hi
    How do I get my Thinkvantage button working again?
    Background:
    I had a virus attack and as a precaution I zero-ed my ENTIRE hard disk (using KillDisk). I have managed to re-install most things, including I now have an icon on the taskbar called "Launch Lenovo ThinkVantage Toolbox". However I would prefer it to be fired up by my pressing the (blue) ThinkVantage button at the top of my keyboard.
    I have refused point blank to pay the (outrageous) price of GBP 40.00 for Lenovo to send me a CD with Windows etc on it, but have managed (eventually) to rebuild the entire disk driver by driver until the ThinkVantage Toolbox thing (version 6.0.5449.31) could take over and bring my drivers up to date when I Update my system.
    (It's just that they may have gone in incorrectly??)
    Is there something I should have done during installation.
    Ship

    Hi Ship,
    1. Install these for thinkvantage button:- 
    http://www-307.ibm.com/pc/support/site.wss/MIGR-62850.html
    http://www-307.ibm.com/pc/support/site.wss/MIGR-68000.html
    Hope it helps.
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
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