Thinkvantage deferred system updates

Is there a way that Thinkvantage deferred system updates can be saved to a backup file in the event that a reinstall of the operating system is necessary? Then updates can be reinstalled without having to re-download.
Because of the W510's infamous power management problems, I have had to do (2) clean installs in the last 6 months to get things working properly...with that track record it may be required again.

its a tool for gathering updates for multible pc you can DL here http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TVAN-ADMIN#ur update retriever allows you to put all in one folder
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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ThinkVantage System Update error

I recently used a set of system restore disks after a hard drive failure in my R61i. Now when I run System Update version 3.00.0022 I receive an error message (an error occurred while gathering user information) My system bios is version 2.16. Does anyone know how to fix this?
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Does this help?:- http://forums.lenovo.com/t5/ThinkVantage-Technologies/System-Update-An-error-occurred-while-gatherin...
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
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System update does not work for x200s

Hi All,
The problem is that ThinkVantage System Update can not find any packages.
("no package applicable to your system were found")
ThinkPad X200s 7466-3UG
Windows7 Professional
I have installed the version 4.01.0015 from 15 Aug 2011 (systemupdate401-2011-07-25.exe)
Could you please suggest anything?

Ok than, the problem is not in registry.
Please take a look at this thread, might be of help.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/System-Update-not-getting-updates/td-p/655779
Too, try uninstalling System Update (completely remove it) install Windows 7 sp1 (if not done already) and reinstall System Update again. Do not restart immediately, wait a few moments and than restart. See what's happens.
abvasili
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My hardware: TP x120e 0596-2ru. Windows 7, sp1, 64Bit, English, installed in UEFI mode.

ThinkVantage System Update 4, Windows 7 x64, and LAN repository are failing with T410 laptops

I've been using TVSU/TVUR for a few years and they're excellent tools. Life would be much harder without them.
Recently I acquired some ThinkPad T410's with Windows 7. As usual, I applied an existing Windows 7 image (from a T400), and ran TVSU. Group Policy settings populate the TVSU reg keys with the UNC path to the update repository on my LAN. So far so good.
Now things get weird. TVSU asks for a username and password when first connecting to the repository at \\servername\sharename\path. That shouldn't be necessary - I can browse that path as the logged-in domain user.
No matter what I put in the username/password prompt, whether I hit OK or cancel, TVSU proceeds to scan the directories in \\srvername\sharename\path for relevant updates.
Once it finds 15 updates, I select them. Clicking on the "details" option for any updates brings up an empty window, no text. If I try to download updates, it starts chugging along and quickly finishes, reporting "15 packages did not download".
I don't have this problem with other Win 7 x64 T400's, or other laptops running other OS's. I don't think the repository is corrupt, since other systems can download and install updates.
Where do I go from here?
dcsln

Here's the interesting part, near the end, of the tvsu log on another T410 with the same symptoms after tagging two updates for download, and failing to download both:
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess PackageInstallerProcess
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
   Message: The update Lenovo ThinkVantage Toolbox (64-bit) download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\LTTsetup_60551461x64\ does not exist or the file's CRC is incorrect..
[note: this directory exists]
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
   Message: The update Windows 7 Update Module KB981112 64bit download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\os7011ww_64\ does not exist or the file's CRC is incorrect..
[note: this directory exists. There's a CRC string in the xml file in the listed directory for os7011ww_64.exe, but the .exe isn't there, which might make it fail the CRC.]
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess PackageInstallerProcess
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: The process PackageInstallerProcesshas been finished.
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: PostTask
Info   2010-08-10 , 07:12:00
   at Tvsu.Sdk.SuSdk.InstallUpdates(Update[] updatesInstall, Update[] updatesDefer, downloadingDelegate downDelegate)
   Message: Return install Updates
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.GUIController.ShowResults()
   Message: Displaying install results...
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.FlowScreens.Results.AdjustComponent()
   Message: System updated:
   Installed=0
   Not Installed=Tvsu.Beans.Update[]
   Deferred=0
   Download Failed=2
   Hidden=0
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)
   Message: Loading Results screen on Action pane.
Info   2010-08-10 , 07:12:49
   at Tvsu.Gui.GUIController.AskBeforeClosing()
   Message: Close System Update?

Does ThinkVantage System Update 5.06 work on B540 AIO?

Can someone clarify if ThinkVantage System Update 5.06 can be used on the Ideacenter B540 AIO? Says in the ReadMe txt file that it supports Lenovo V/B/K/E Series. Thanks for any help.
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Thanks for the quick reply. Guess I have to use Device Manager to update drivers, etc. BTW the Warranty Info and Support & Download links for my country (http://www.lenovo.com/contact/sg/en/index.shtml) do not work. Think all support here is outsourced, which is why I'm grateful for this forum.

Wireless connection not working after installed newest Lenovo ThinkVantage System Update programs

Hi, everyone!
I've installed some newest programs through Lenovo ThinkVantage System Update and just after that my wireless connection has stopped working. Here are the installed programs:
ThinkPad UltraNav Driver for Windows 32-bit version 15.0.24.0;
ThinkPad Power Management Driver version 1.60;
ThinkPad Modem Adapter version 7.80.8.0;
ThinkPad Hotkey Features Integration Package Setup version 3.11.0001;
Inter Wireless WiFi Link for Window XP version 13.02.0000;
ThinkVantage Access Connections for Windows XP version 5.62;
ThinkPad Power Manager version 1.88;
Lenovo ThinkVantage Toolbox (32-bit) version 6.0.5514.61.
I've got a Lenovo T61 with Windows XP SP3.
Also in Device Manager, there are now the two "Other devices" bellow with a yellow question point and a yellow exclamation point by side:
Bluetooth Hands-free Audio;
Bluetooth LAN Access Server Driver.
Does anyone have any idea what can be done to have these issues solved?
P.S.: when I click Fn+F5 it shows only the Bluetooth Radio.

Hello and welcome,
I've seen something like this on XP machines after updates a couple of times now - my T61, a friend's T400, and his daughter's T61. I guess that makes 3
_Maybe_ your situation is the same.
The fix in all 3 cases was to go to device manager and uninstall the wifi driver. Then scan for hardware changes and let it reinstall the driver. Something about how Access Connections or some other networking mangement thingy was hooking the drivers I guess.
On both of the friend's machines, the wired networking was also b0rked. Same fix there.
Z.
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Runtime error when trying to use Thinkvantage system updater

I get a runtime error when trying to use the Thinkvantage system updater.Have tried it numerous times and this is the exact message:
"Runtime error!
Program:C:\Program Files\Lenovo\System Update\tvsu.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
Can somebody please help me to get the Thinkvantage system updater working properly?
Thanks-George
This issue has since been resolved.Thanks-G

I'm getting the same error. I tried reinstalling system updater but it didn't help.

[T61p] ThinkVantage System Update has encountered a problem and needs to close....

Start System Updater and almost immediately (at 3% progress) get:
ThinkVantage System Update has encountered a problem and needs to close....
and it just won't run. All I can do is hit close.
I've removed it from the system, rebooted, cleaned the registry, rebooted,
reinstalled, rebooted and it just continually does this.
The system is totally up to date with Windows XP Pro SP3.
ThinkPad T61p
Mod 6459
Microsoft .NET Framewok 2.0 Ver: 2.1.21022
Any pointers? I'm about ready to drop-kick this thing for distance....
I did a search on it but nothing I saw seemed to fit what I'm seeing
Steve

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
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Windows 7 and Thinkvantage System Update

The ThinkVantage System Update 3.14 page says:
Currently the following operating system is NOT supported: Microsoft Windows 7 Beta
This is much as I would expect, but what about Windows 7?
Is there somewhere I can sign up to be notified when I can get back System Update?
Chris
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Hello,
I recently installed win 7 ultimate on X200 and try to the system update 4 without much luck!!
Installation went well, and after reboot, when executing the system update 4, the welcome page will come up and stays for like a min and then nothing happen, just quit.
I looked into the system update folder under logs, there're 'tvsu_exe.txt" with no error, but another file "UACSdk.txt" has something like
TSS(L) 0: 16:59:52:0168 vista.cpp(70): WTSGetActiveConsoleSessionId dwSessionId: 1
TSS(L) 0: 16:59:52:0169 vista.cpp(74): WTSQueryUserToken failed!
TSS(L) 0: 16:59:52:0169 vista.cpp(159): CreateProcessAsUser failed!
I think these are the error causing the System Update fail to run, but how to fix it?
From the product page, it only states the package requires Dotnet framework of 2.0, but windows 7 comes with 2.0 and 3.5 by default.
Any clues?
thanks

How to correctly use ThinkVantage System Update?

Hello,
I have ThinkPad E520 for two months and I still don't know how to correctly use System Update. From the beginning I've downloaded and installed all updates, but now I want to do it right. How do you do it? Do you install only updates that you need? Or all updates of program that you use? Or just all updates that System Update offers?
Here is interesting sentence: "If it's not broken, don't fix it!". So how?
I don't want to risk and do unnecessary things... But there is a problem with me, that I don't know, which update do I need... So I really need know, how to do it correctly...
Thank you.

Do only use System Update if you have problems with a driver or Thinkvantage Tool - feature.
In my company we never used System update and the laptops are running without any changes (except Windows update) since 5 to 6 years. So i have removed TVSU from all computers.
System Update is a very excellent tool after a clean install from a Windows CD/DVD to install all Lenovo drivers and tools you want to use. A disadvantage of cyclic updates via System Update is, that parts of old drivers in most cases will be kept because the newer driver will be installed over the old one in most cases, which leads after several updates to an instability of the system.
Just my private opinion...
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection

2 ThinkVantage System Updates refuse to install

Fired up the ThinkVantage System Update program yesterday and today and I keep getting the same two updates in the Optional updates tab, ThinkPad Power Manager and Lenovo AutoLock. Selecting both and pressing Next goes through the download and installation process. The first item supposedly installs whereas the second gives the following message:
1 Package did not install
Lenovo AutoLock
Click here to install manually
If I choose to install this manually I am told "This program requires Windows 7 or later." and install fails. Regardless because of the first update I am prompted to restart my machine. Doing so and firing up ThinkVantage System Update again shows that both updates are still available! Checking the version of Power Manager it shows that it indeed has not been updated. Any suggestions?
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No clue why it did not install through ThinkVantage System Update, but downloading the updates from the lenovo support site and installing them the old fashioned way worked.

Thinkvantage System Update Hot fix 1 did not install (v 1)

hi
This patch is pending on my thinkvantage system update software but it repeately fails to install,( I have even reinstalled Thinkvantage update software as well). Can some one please let me know of a workaround or a manual way to install the patch or even get the patch from the Lenovo site.
I have vantage system update Version: 3.14.0024 and Build date: 2009-6-12 on XP SP3.

Same issue for me (T41, Win XP SP3), Hotfix for System Update does not install.
I assume this hotfix should fix the issue that system update offers to install a hotkey package with a lower version number than the actual one installed ...
Best regards, Max

ThinkVantage System Update fails

Hi
I have a T61p with XP Pro. I am not able to get any system updates for my machine through ThinkVantage System Update. It says "An error occured while gathering user information." and then it fails. I have no idea why it would say that. Any ideas?
Thanks

Hi,
this might have multiple reasons, why this error is present. Here are only few, that I can think of:
- registry entries with the MTM of your system information was changed, or is not present
- the local TVSU repository was changed/damaged and therefore cannot read the the system info and the proces list correctly
In your situation I would do following:
- uninstall TVSU using Add/REmove programs
* reboot the machine
- go to %ProgramFiles%\Lenovo and make sure, that there is no folder called "System Update". If it exists, then delete it completely
- go to registry:HKLM\Software\Lenovo and also make sure, that there is no key called "System Update". If it exists, then delete it
- download an install the latest TVUS from lenovo. com
* reboot the machine
- test TVSU
I assume, this should help as the error, that you are getting seems to be a system exception issue, where the applicaiton cannot reaco appropriately due to missconfiguration.
However, with the above steps, this should be fixed.
Anyway, please test it and let me know the results.
Cheers

Thinkvantage system update error thinkpad t41

hello everyone.... so i'm running (windows server 2008) on thinkpad t41 and when i try to run the (thinkvantage system update) i keep getting this error messge . (an error occured while gathering user information).... does anyone no how to fix this.. thanks
Solved!
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Hi scottiecargo, welcome to the forum,
hate to disappoint you, but server OSes were never supported in SystemUpdate and neither IBM or Lenovo ever released drivers for server OSes for any ThinkPads.
I know some people have installed server OSes on ThinkPads, searching here and at http://forum.thinkpads.com/ might produce some driver ideas for you.
Good luck
Andy ______________________________________
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ThinkVantage System Update -- An error occurred while gathering user information

I receive this message after selecting "Get New Updates" in Version 3.14.0031 of this software. I am running Windows XP SP3 on an X200 Thinkpad. I have tried removing and reinstalling the program without success.

1. Version 6.0.5717.35 is for the ThinkVantage Toolbox and the version I have installed now is 6.0.5802.25. Is there a way to use Toolbox to do a System Update?
2. The ThinkVantage System Update I have installed is at version 3.14.0034 with a build date of 2011-4-18. The System Update installed this version itself and is showing as the current version.
So I seem to be up-to-date on the software but am still getting the same error message "An error occurred while gathering user information"; when the progress bar is at 9%.
Thanks, any help on this would be appreciated.
The information from the tvsu_log that might be relavent is:
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: An error ocurred while using the MappingParser
    Exception:
        Message: Key cannot be null.
Parameter name: key
        Type: System.ArgumentNullException
           at System.Collections.Hashtable.ContainsKey(Object key)
   at System.Collections.Hashtable.Contains(Object key)
   at Tvt.Mapping.Languages.get_Item(String tla)
   at Tvsu.Engine.Process.HelloProcess.Start()
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: A value could not be mapped when using the MappingParser or eGather execution failed
    Exception:
        Message: Error getting MappingParser properties
        Type: Tvsu.Engine.Process.MappingInterfaceException
           at Tvsu.Engine.Process.HelloProcess.Start()
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
    Exception:
        Message: A fatal error ocurred while in the HelloProcess
        Type: Tvsu.Engine.Process.HelloProcessException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info    2011-06-26 , 10:21:12
    at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
    Message: Setting FAILED status.
Info    2011-06-26 , 10:21:12
    at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
    Message: Error while gathering user information.
    Exception:
        Message: A fatal error ocurred while in the HelloProcess
        Type: Tvsu.Engine.Process.HelloProcessException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetSystemProperties()
   at Tvsu.Gui.Util.ProgressThread.InitSearch()

Thinkvantage deferred system updates

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