ThinkVantage System Update keeps failing with "an error occurred while downloading packages"

For approximately a week now, various machines I am responsible for have been unable to successfully run System Update. The error I see in v3 vs. v4 of System Update is slightly different, though I wonder if the underlying cause is the same. On one machine (ThinkCentre M52) running XP (so using Update v3), when attempting to download the package information, I get the error: "An error occurred while downloading packages". I checked the TVSU log, and find the following error:
Info 2011-10-03 , 08:31:00
at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/livefeed.xml
Status set to FAILED
Exception:
  Message: Error at DirectFileDownloader when validating certificates, or a secure channel cannot be established.
  Type: Tvt.FileDownloader.CertificateValidationException
     at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
   at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
If I try to navigate to the URL noted in the message using Internet Explorer, I can understand why this is failing: IE displays a message that the certificate for the site is invalid and, thus, the site cannot be loaded. I have noticed a similar issue when trying to use the "Auto Detect" tool on this machine from the Lenovo site... I.E. indicates the site's certificate is invalid.
This machine is a fresh OS reinstall from nothing; TVSU version is the latest (that I know of): 3.15.0017. I do have two other XP machines (that have been installed for quite some time) running the same version of TVSU that DO NOT experience this issue. I've otherwise been unable to figure out what the difference betweens the machines is. Any thoughts either Lenovo or the community can share would be much appreciated.

hey PSIC01,
try installing this version of TVSU - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012808
and see how it goes.
WW Social Media
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Similar Messages

System Update 3.14.0024 "An error occurred while downloading packages."

I have a T61 (7664-1KU) with Win XP SP3. After searching all 64 pages of this ThinkVantage Technologies Board I could not find a solution that works, hence this new post.
Here are the various attempts so far, none of which have worked, in isolation or combination:
Have rebuilt the laptop hard drive completely and tried to reload Thinkvantage software through System Update 3.14.0024
Reinstalled System Update
In LAN settings have unchecked "Automatically detect settings"; "Use ... script,"; and "Use a proxy server"
Disabled all firewalls etc.
Disabled all parts of Symantec Endpoint Protection (SEP) manually in SEP and via MSConfig
I do not have a Google accelerator loaded
Have checked router logs and verified that downloads are not being blocked
In all cases I get "An error occurred while downloading packages" after ~30% of the progress bar.
If it helps I can supply the TVSU error log.
Thank you for your help in advance.

hey PSIC01,
try installing this version of TVSU - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012808
and see how it goes.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

Win 7 / System Update 4 "An error occurred while downloading packages" Please review LOG?

Team Lenovo,
I am having problem with TVSU 4.0 on a Windows 7 64 bit system where it gets to about 17-18% and consistently gives me "An error occurred while downloading packages"
I've made sure no firewalls are active. Am not using an Proxy servers and have turned off "automatically detect settings" in Internet Options. I've tried to uninstall and reinstall and no change. I've also tried to run as an Administrator and no luck either.
I reviewed the logs that are located at:
C:\Program Files (x86)\Lenovo\System Update\logs
I've highlighted in BOLD the entries below I feel may be the issue, but not sure how to resolve it. I did notice download.lenovo.com link when I try to reach it directly shows file not found???
[ThinkVantage System Update build: 2009-10-19 4.00.0024]   2/5/2011 4:13:45 PM
Info   2011-02-05 , 04:13:45
   at Tvsu.Environment.EnvironmentManager..ctor()
   Message: Starting Environment Manager...
Info   2011-02-05 , 04:13:45
   at Tvsu.Nls.NlsResources..ctor()
   Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Severe   2011-02-05 , 04:13:45
   at Tvsu.Sdk.SuSdk.StartApplication()
   Message: Application runs with the framework: 2.0.50727.4952
Info   2011-02-05 , 04:13:45
   at Tvsu.Engine.DataBase.InitializeDataBase()
   Message: Initializing the DataBase from file: updates.ser
Warning   2011-02-05 , 04:13:45
   at Tvsu.Gui.Util.Tools.get_SystemVendor()
   Message: The vendor was resolved to THINK
Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Direct connection found
Info   2011-02-05 , 04:14:11
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: The current process is:HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PreProcess HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess HelloProcess
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
   Message: The chm help file is already present in the system
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: The test.properties file was not found, the normal Hello process will continue.
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather minimal.....
Info   2011-02-05 , 04:14:11
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:14
   at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: MTM received from eGather: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): EN
MTM: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelloProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The process HelloProcesshas been finished.
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: PostTask
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetSystemProperties()
   Message: Return the System Properties
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   Message: Get Applicable Updates
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The current process is:HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PreProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting DONE status.
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:19
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: www-03.ibm.com
Info   2011-02-05 , 04:14:19
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Direct connection found
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
   Message: Launching Egather
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather complete.....
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: Launching HelpCenter
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Setting QuestResponse Path to: C:\Program Files (x86)\Lenovo\System Update\session\QuestResponse.xml
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>4389AB8</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: The underlying connection was closed: An unexpected error occurred on a receive.
       Type: System.Net.WebException
           at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   at Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages.

Thank you for the reply. I already have NET. Framework 4.x installed and I stil have the same problem.
I looked at the logs again and I believe the issue is that I can not download this file:
https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Can someone try that link and see if they get anything? I keep getting in my browser "file not found".
    at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-07 , 09:23:47
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-07 , 09:23:47
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded

TVSU problem - "An error occurred while downloading package"

During packages retrieval at about 17% TVSU displays message box: "An error occurred while downloading package".
In the Event Viewer I can see error event with id 36871, source Schannel and description:
"Critical error during authentication of SSL client. Internal error code: 10013" (translated by myself from my native language)
TVSU 4.00.0046, T410, Windows 7 Enterprise, x64, SP1, IE9.
Have you got any ideas how to solve this problem?
Regards,
Wojtek
And last lines from my TVSU log:
Info   2011-05-11 , 11:39:12
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-05-11 , 11:39:12
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-05-11 , 11:39:13
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>2518EYG</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: Połączenie podstawowe zostało zakończone: Wystąpił nieoczekiwany błąd przy odbiorze.
       Type: System.Net.WebException
           w System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   w System.Net.HttpWebRequest.GetRequestStream()
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-05-11 , 11:39:13
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.Start()
   w Tvsu.Engine.Task.Task.StartExecution()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.StartExecution()
   w Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   w Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages. >
Info   2011-05-11 , 11:39:16
   w Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0

w454385,
What is your TVSU version? There was a glitch yesterday and it's fixed. I guess your case may be related to that incident.
Check out these 2 threads. They are actually having same solutions.
http://forum.lenovo.com/t5/ThinkVantage-Technologies/Thinkvantage-System-Update-3-14-0031-Failure/td...
http://forum.lenovo.com/t5/ThinkVantage-Technologies/System-Update-4-odd-behavior-in-ThinkVantage-To...
If your version is 3.15 / 4.01, please:
Un-install current TVSU, reinstall TVSU version 3.14 (Win XP) or 4.0 (Win 7/Vista) by dowloading from Lenovo Support site,
Otherwise, you can try running driver update again.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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T61P - System Update build: 5.02.0011 - Error occurred while gathering user information

I have issues with SU with my Lenovo t61p
Win8Pro x64
[Lenovo System Update build: 2013-4-11 5.02.0011] 29.4.2013 1:31:43
Info 2013-04-29 , 01:31:43
at Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2013-04-29 , 01:31:43
at Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2013-04-29 , 01:31:44
at Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Scheduler Manager Starts...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Obtaining information from the Enviroment Manager...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Validating Starts...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Validating Ends...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Sending Values to the SchedulerParser...
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Receiving Values from the SchedulerManager
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Starting Validation Process!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - All validations have been processed!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Writting to the registry...
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - All values were saved on the Registry!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Reloading Scheduler
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - The Scheduler was reloaded
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: All values sent to SchedulerParser...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Scheduler Manager ends...
Severe 2013-04-29 , 01:31:44
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 2.0.50727.6400
Info 2013-04-29 , 01:31:44
at Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2013-04-29 , 01:31:44
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2013-04-29 , 01:31:44
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2013-04-29 , 01:31:49
at Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2013-04-29 , 01:31:49
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2013-04-29 , 01:31:49
at Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2013-04-29 , 01:31:49
at Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_03_00
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_03_00.xml
Info 2013-04-29 , 01:31:49
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2013-04-29 , 01:31:49
at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2013-04-29 , 01:31:49
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2013-04-29 , 01:31:49
at Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2013-04-29 , 01:31:50
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe 2013-04-29 , 01:31:50
at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
Message: Debug Log: Init method:GET
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log doDownloadByHttps webException message:The remote server returned an error: (404) Not Found.
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml responseStatus:404
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml webException.StackTrace: at System.Net.HttpWebRequest.GetResponse()
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2013-04-29 , 01:31:52
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2013-04-29 , 01:31:52
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2013-04-29 , 01:31:53
at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 6458BS9
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: An error ocurred while using the MappingParser
Exception:
Message: There is not entry for the key SRM
Type: System.NullReferenceException
at Tvt.Mapping.Languages.get_Item(String tla)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: A value could not be mapped when using the MappingParser or eGather execution failed
Exception:
Message: Error getting MappingParser properties
Type: Tvsu.Engine.Process.MappingInterfaceException
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2013-04-29 , 01:31:53
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2013-04-29 , 01:31:53
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while gathering user information.
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetSystemProperties()
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2013-04-29 , 01:31:53
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while gathering user information. >
Info 2013-04-29 , 01:31:55
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2013-04-29 , 01:31:55
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2013-04-29 , 01:31:57
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2013-04-29 , 01:31:57
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
Info 2013-04-29 , 01:31:59
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2013-04-29 , 01:31:59
at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2013-04-29 , 01:31:59
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2013-04-29 , 01:31:59
at Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2013-04-29 , 01:31:59
at Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2013-04-29 , 01:31:59
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application

You have win8. Have you ever had an earlier version of SU , ie when you booted up the 1st time (did it work).
Run windows update and make sure .netframework is current.
Did you upgrade from win 7?

Azure Sql DB Export to Storage Container fails with "An error occurred while sending the request"

I've built a new VM from which I'm running PowerShell scripts to backup my databases. It had worked before on an old server for several months, and worked once on the new server, then I upgraded my Azure PowerShell cmdlets, and haven't been able to
get it to work again. The new version is 0.8.10.1.
Below is my source code, with sensitive stuff replaced with ?'s. When I display the $stctx and $dbctx, they seem to have reasonable values. I added the IP address of the server as an exception to the db firewall, and I've installed SQL Server
Mangement Studio and verified that I can connect to the database. I have a feeling there's something simple I've overlooked.
Here's are both error messages:
Start-AzureSqlDatabaseExport : An error occurred while sending the request.
At C:\Users\Public\PublicCmds\test.ps1:29 char:1
+ Start-AzureSqlDatabaseExport -SqlConnectionContext $dbctx -StorageContext $stctx ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Start-AzureSqlDatabaseExport], HttpRequestException
+ FullyQualifiedErrorId : Microsoft.WindowsAzure.Commands.SqlDatabase.Database.Cmdlet.StartAzureSqlDatabaseExport
Start-AzureSqlDatabaseExport : Error while copying content to a stream.
At C:\Users\Public\PublicCmds\test.ps1:29 char:1
+ Start-AzureSqlDatabaseExport -SqlConnectionContext $dbctx -StorageContext $stctx ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Start-AzureSqlDatabaseExport], HttpRequestException
+ FullyQualifiedErrorId : Microsoft.WindowsAzure.Commands.SqlDatabase.Database.Cmdlet.StartAzureSqlDatabaseExport
Here is the source code:
param($dbname)
if ($dbname -eq $null) {
write-host "Database code must be specified"
return
$password = "????"| ConvertTo-SecureString -asPlainText -Force
$servercredential = new-object System.Management.Automation.PSCredential("????", $password)
$dbsize = 1
$dbrestorewait = 10
$dbserver = "????"
$stacct = $dbname
$stkey = "????"
$stctx = New-AzureStorageContext -StorageAccountName $stacct -StorageAccountKey $stkey
$dbctx = New-AzureSqlDatabaseServerContext -ServerName $dbserver -Credential $servercredential
$dt = Get-Date
$timestamp = "_" + $dt.Year + "-" + ("{0:D2}" -f $dt.Month) + "-" + ("{0:D2}" -f $dt.Day) + "-" + ("{0:D2}" -f $dt.Hour) + ("{0:D2}" -f $dt.Minute)
$bkupname = $dbname + $timestamp + ".bacpac"
write-host "db context"
$dbctx
write-host "storage context"
$stctx
write-host "Backup $dbname to $bkupname"
Start-AzureSqlDatabaseExport -SqlConnectionContext $dbctx -StorageContext $stctx -StorageContainerName databasebackup -DatabaseName $dbname -BlobName $bkupname

Hi Brad,
Mentioned script, with appropriate values, works on my system.
I'm able to export an Azure SQL database to blob storage. Am using version 0.8.10.1 of cmdlets, so this the same version mentioned in this problem description.
Can you please try using Add-AzureAccount and check if that helps. This is indicated in a different third-party blog.
http://answers.flyppdevportal.com/categories/azure/azuretroubleshooting.aspx?ID=8aee89fe-430e-45fe-af54-7c8ed3ac60e1%29."http://answers.flyppdevportal.com/categories/azure/azuretroubleshooting.aspx?ID=8aee89fe-430e-45fe-af54-7c8ed3ac60e1
Does it work from a different machine with newly downloaded credentials.
Does it work for a newly created database (so minimal database size).
If above do not work, we may require additional details like RequestID, StorageAccountName, ServerName so an MS ticket may be more appropriate.
Girish Prajwal

Downloading the new IPhone software update keeps failing ,I get error code -3259 is there a fix for this

Downloading the new IPhone software update keeps failing ,I get error code -3259 is there a fix for this

Disable the security software and try again, Kaspersky's has been really annoying with this along with a couple others.

The App Store will not update my apps. I keep getting An error occurred while downloading the updates.(102) What could resolve this issue?

My App Store is no longer updating my apps or my OS. I keep getting this message: An error occurred while downloading the updates.(102) What could be the reason for this issue and what will resolve it?

I believe its an auth error. If you tried signing in and out of the app store and downloading a free app (typical fixes) and it persists, try downloading the updates manually. If youre trying to get the Mountain Lion updates the link for 10.8.1 is here http://support.apple.com/kb/DL1571 and if you already have 10.8.1 and youre trying to update to 10.8.2 the link is here http://support.apple.com/kb/DL1580 a supplemental update came for the 10.8.2 which can be found here http://support.apple.com/kb/DL1600
Like I said before, the error isnt that your software or hard drive is corrupt, it has to do with your AppleID authenticating the download, especially because OS updates are part of the Mac App Store. If you know your way around your system libraries or root libraries you can possibly fix it by deleting specific files that may be corrupted, otherwise you're going to want to back up your data and reinstall the OS.
Good luck!

Latest airport extreme would not update software from 7.7 factory installed to 7.7.1. keep getting an error of "An error occurred while downloading the firmware"

latest apple extreme would not update software from 7.7 factory installed to 7.7.1. keep getting an error of "An error occurred while downloading the firmware"

airport utility showed me these screens. this time able to post figs. but was able to update the software after couple of resets
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

I have an update for garageband i have tried updating it and everytime after downloading 1.2o gb of data it says ' AN ERROR OCCURRED while downloading .(102) ' i don't know what to do now ?

i don't knw what this error 102 to is but i have tried restarting of this error and tried again updating the software ...but no help same error after downloading 1.20 gb data every time

I have the same issue , no idea . I am going to try logging in to the App Store first and have that OPEN , logged in and try again ....... from this post / link
orah
Re: The App Store will not update my apps. I keep getting An error occurred while downloading the updates.(102) What could resolve this issue? Oct 21, 2012 12:14 AM (in response to Mr. Grey)
I believe its an auth error. If you tried signing in and out of the app store and downloading a free app (typical fixes) and it persists, try downloading the updates manually. If youre trying to get the Mountain Lion updates the link for 10.8.1 is here http://support.apple.com/kb/DL1571 and if you already have 10.8.1 and youre trying to update to 10.8.2 the link is here http://support.apple.com/kb/DL1580 a supplemental update came for the 10.8.2 which can be found here http://support.apple.com/kb/DL1600
Like I said before, the error isnt that your software or hard drive is corrupt, it has to do with your AppleID authenticating the download, especially because OS updates are part of the Mac App Store. If you know your way around your system libraries or root libraries you can possibly fix it by deleting specific files that may be corrupted, otherwise you're going to want to back up your data and reinstall the OS.
Good luck!

HT4623 I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?

I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?

Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel

I updated my extreme and everything went okay but when i tried to update my express its reads an error occurred while downloading the firmware

i tried updating my airport utility app on my iphone and ipad when it updated it updated the airport extreme okay,but the airport express keeps showing a message that reads error occurred while downloading the firmware it shows it downloading and then reads preparing and then the error message comes up. can anyone explain o me how to fix this thankyou

Do you kow if I can I use the AirPort Extreem directly from the ethernet cable coming into the house?
Is that an Ethernet cable, or is that a phone cable? The AirPort Extreme does not have a modem on board, so you must use a separate modem with the Extreme.
Have you been to Becton, TX?
Been to Lubbock and Amarillo many times, but never to Becton.

Why does it keep saying that an error occurred when downloading iOS 8?

Why does it keep saying that an error occurred when downloading iOS 8?

Have you tried updating via iTunes? I find that way's more reliable - I've never had any problems with updating that way.

When updating to ios 5 an error occurred while backing up ipad (-402653083)

when updating to ios 5 an error occurred while backing up ipad (-402653083) what shoud i do ?

I have the same problem I have tried to update twice now it starts to backup slowly! and after a short while I get the same error message 402653083 I have tried cancelling it and tried saying proceed with a view to reinstalling from my back up but both times it failed to do anything

HT4623 When i try to update...after a while it will give me a message saying that(( an error occurred while downloading the ios 6.1.2))

When i try to update...after a while it will give me a message saying that(( an error occurred while downloading the ios 6.1.2))
while the wifi is working normally, and i updated my ipod and it worked normally.
I think i have a problem with my iphone..
Please helpe to solve this issue.
Thank you.

Something temporarily wrong with your internet connection?
Be aware that this is a very large file to download, it needs a strong consistent internet connection.
Have the iPhone on the charger cable too.
In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware).

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