Thinkvantage toolbox is slow

The thinkvantage toolbox looks like it should be useful. Two things prevent from being so. Firstly, I have to give it permission to run every time I run it on windows 7, secondly, it's very slow to load. As a result, on my x61 tablet, I prefer the tablet shortcuts button to the thinkvantage button.
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Hi,
according the UAC, that I assume is the message, that you get every time when you try to start this application, you have here two options:
1) dissable UAC
2) use "Application Compatibility Toolkit" to give exception to this application, so that you will no longer get the UAC by start of this application.
You can read more on this link about this tool:
http://dailyapps.net/2008/01/hack-attack-disable-uac-for-certain-applications-in-vista/
Please note, that UAC is a part of the Operating system and it's reactions depends on the configuration that you have made. Toolbox is reading the OS kernel content which will always bring up the UAC, if configured so.
Can you confirm, what it exactly mean slow? How long does it take.
Cheers

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This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system (**bleep**)?

I have a 3 week old W510, Windows 7 64-bit, i7 Thinkpad. Over the Chritmas holidays I was able to start exploring the software that came loaded on the machine. One of these was the ThinkVantage Toolbox which I accessed at least 2 or 3 times to explore the programs and what they had to offer. It worked fine and I was able to view the different offerings inside the toolbox.
Two days ago I used the Lenovo ThinkVantage Tools "Update and Drivers" to find updates to the the machine. It found some updates (I'm not sure of each and everyone but they seemed reasonable) and downloaded them all to bring the system up-to-date.
Today I tried to access the Toolbox and was greeted with a License Authentication Failed message box with this message:
"This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system".
I assume it was something in the recent updates that did this. I have only installed a couple other photo editing pieces of software since then that I doubt would have any effect on this.
I certainly can do a system restore back to before I did the updates, but I'd rather not since a) the updates for the most part appeared to be needed and were successful, b) I'd rather not have to update those things that have auto-updated (like Norton and Super Anti-Spyware definitions), and c) I'm not sure restoring will help, not to mention re-installing the other pieces of software that successfully installed.
I have been a good doo-bee poster and searched this forum and other web resources and while there is reference made to some solutions for this, I didn't fully understand them so I figured I would ask here for help before trying anything. I do have Lenovo phone support but trying here before calling them.
Thoughts anyone? Should I simply download the latest ThinkVantage Toolbox software and install it? If so, should I uninstall the version I have now?
Looking for any assistance anyone could render.
Thank you.
Jim
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Hi again Jim,
First of all you're welcome!
I have another suggestion for you, it might successfully help you in updating Toolbox to the current version, but for this I'd suggest that you first create a restore point just in case the advice fails. Once created a restore point, launch ThinkVantage Toolbox, give it a minute to completely load/run quick tests etc, thereafter click the green colored question mark -> check for updates, once it finds the latest version, let it download and install, I'm hopeful you won't run into any issues via this approach.
Keep us posted.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Can't download thinkvantage toolbox for win 7 (32-bit) from the site.

hi,
i try to download thinkvantage toolbox for windows 7 (32-bit),
however everytime i try to download, it stay at 119kb from the total 53,6 mb.
i already check in your site help page about the best time for download it.
i did try to download it in many times, day, night. but it still cant work! Im sure my connection is ok!
I can download all except this toolbox.
do you have any problem with the file? do you have another source where i can download it? i will very appreciate for your help. somehow its strange to me not to see the blue light in my toolbox button .
best regards for you all. GBU

The best source for Lenovo ThinkVantage Toolbox is the Lenovo Drivers and Software page:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TPAD-MATRIX
Select your model and then look in the "ThinkVantage Technologies" section.
Stephen Streufert
Senior Product Marketing Manager
PC-Doctor, Inc.
http://www.lenovothinkvantagetoolbox.com

Thinkvantage Toolbox Reports Battery Not Installed

Hi All,
I'm having a problem with ThinkVantage Toolbox. I keep getting an error that my battery is not installed even though Lenovo power manager 3 shows it as installed and in good condition. I've run all updates from system update 4 but it didn't resolve the issue. I've tried removing and reinstalling all Lenovo Thinkvantage tools but that didn't help either. I did replace the battery about a year ago through IBM but this issue didn't start happening until a month or so ago.
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I've not heard about LTT not seeing the battery, so reinstalling it might be worth a try...
This KB article might generically address what to do if the battery was not longer seen by the system, but not sure it would help since you indicate that power manager already sees the battery.
Good suggestions Serge1410...
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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ThinkVantage Toolbox - Update fails

Laptop = T61
OS = WinXP Pro SP3
ThinkVantage Toolbox v6.0.5514.61
Automatic updates is on - when it runs unattended, I get the following error msg in an untitled Windows dialog box:
"The system cannot find the file specified. (Exception from HRESULT: 0x80070002)"
Windows Task Manager shows that the program "pcdrcui.exe" is running (v6.0.5514.59). I have to manually terminate it.
Anyone know what's going on and how to resolve?
Thanks in advance for any help anyone can render.

Hi DCB,
After doing some search on Google, the error which you are receiving could be caused by .Net, Could you try uninstalling the .Net then reinstall it again and see if it helps.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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X240 | 8GB RAM | 512GB Samsung SSD

ThinkVantage Toolbox - Error when opening

I took the ThinkVantage Toolbox update per the recommendation -- now, the Toolbox icon shows up in my toolbar -- but when I try to actually run the toolbox program, I get the system error message: Lenovo ThinkVantage Toolbox has stopped working.
The toolbox program continues to operate behind the error dialog box until I click on the "close program" button.
I can't fathom what is making it report that it has stopped working -- any ideas?
Thanks in advance.
Joseph
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BTW, Not absolutely sure if it's directly related, but the application log in event viewer has this entry:
Log Name:      Application
Source:        SideBySide
Date:          11/24/2009 11:12:29 PM
Event ID:      72
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JosephChiu-T500
Description:
Activation context generation failed for "C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe".Error in manifest or policy file "C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe" on line 9. The element trustinfo appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider />
    <EventID Qualifiers="49409">72</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-25T07:12:29.000Z" />
    <EventRecordID>11463</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JosephChiu-T500</Computer>
    <Security />
</System>
<EventData>
    <Data>trustinfo</Data>
    <Data>urn:schemas-microsoft-com:asm.v1^assembly</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe</Data>
    <Data>C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe</Data>
    <Data>9</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

ThinkVantage Toolbox does not run after BIOS update

Lenovo ThinkVantage System Update Tool on my T410 ThinkPad (2518EWG) offered me download and installation of ThinkPad BIOS Update Utility US version 1.28-1.11.
Since then, whenever I try to run Lenovo ThinkVantage Toolbox I receive a message: „This version of Lenovo ThinkVantage Toolbox is not licensed to run on this system“.
I notice that the ThinkVantage Toolbox still shows the old BIOS No. 6IET49WW (1.09), while the updated BIOS is 6IET68WW (1.28).
Any comprehensible instruction how to solve the problem for a computer layman will be much appreciated. Thanks - Jan

I have at least found out why this happened, the program obtained from Toshiba automatically 'attempts' to upgrade the BIOS upon activation. This means that the program engaged with errors without my authorisation. I don't find this very impressive from a company as large and powerful as Toshiba.
Also it may be possible to fix myself if the BIOS installation instructions made sense, extracting the .zip file does not create three sub folders and pressing the F12 key does not start the laptop.

How do I remove extra Thinkvantage Toolbox listings in the toolbar?

I have 3 Thinkvantage Toolbox listings in the windows toolbar area, and I would like to get rid of the two extra listings. Does anyone know how to do this? I am using Windows XP
Walter

Hi Woronick and welcome to the Forum,
Go into Control Panel, Add or Remove Programs and look for Lenovo Thinkvantage Toolbox. See how many are listed in there. You should be able to uninstall them from there. I would Uninstall them all and then download and install a new one from support and downloads to insure that you have the current one.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Link to re-download Thinkvantage Toolbox T420

The Lenovo Thinkvantage Toolbox recently quit working on my T420 Win 7 laptop. It would not open and when it did, it would not show any information. After 2 weeks of this, I decided to just delete the program and re-download it from Lenovo's website.
I went to the download drivers and software but I can't find the Thinkvantage Toolbox download. I called Tech support and they were less than helpful. I was on the drivers and software screen and asked him if he could tell me which one I needed to download. He told me just do do a system restore all the way back to when I bought my machine. I explained to him I did not want to go that far if I was going to loose all my information and asked him what would happen if I do a system restore. He then told me to "nevermind" and that the Thinkvantage Toolbox was no longer supported and was not available any more. I asked him if there was another program that took the place of the Toolbox and he told me there was not, and unless I restored my system I was not going to have the program any more.
Can anyone help me find this program again? Thanks in advance for the help.
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Here's a thread on it.
Everything happened at once. Toolbox went end of life and the replacement went online. I don't think it was quite ready yet. They are still working on it.
If you are using the preloaded OS, Toolbox should still be on your computer. In C: maybe in SWTools or the drivers folder. If it is still on your computer, it can still be used. There's just no support for it though.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Thinkvantage toolbox not responding | T510 Windows 7 64 bit

HI,
I am using Lenovo T510 with windows 7 ultimate 64 bit. The thinkvantage toolbox used to work (i.e, come up an display, scheduled tests of hard drive and other components etc). Recently, probably for last two weeks, whenever I try to launch the toolbox using the blue button on my keyboard, the toolbox is invoked but then it becomes frozen and just stucks. It can't even pick up BIOS, warranty information and my cursor shows busy/working symbol when i place the cursor on it. Finally, aftre 30 mints or so, I get a message that it has stopped working properly and need to send some message to windows etc and only option thereafter is to close it down. All other things work properly but i am jus tlittle worried what could have damaged the toolbox. few days back i got a message in my windows action centre that lenovo access connection didn't work properly last time and i solved it by re-installing lenovo access connections software from lenovo website. i guess, after that, this new problem of toolbox not coming up is ocurring.
Will be helpful if the forum can suggest a way out. thanks!
Regards,
Kalyan

Hi Many thanks for your reply...
I have tried uninstalling and re-installing after downloading from lenovo website...but, no luck
My laptop details as below:
Make/Model: Lenovo T510
Type: 4313CTO
SL - xxxxxxx
OS - Windows 7 ultimate 64 bit
Processor - Intel Core i7 M [email protected] 2.67GHZ
RAM: 4GB
Moderator Note; s/n edited for members own protection

Lenovo ThinkVantage Toolbox 6.0.5514.61 "has encountered a problem and needs to close."

Popup Error Message after launching Lenovo ThinkVantage Toolbox from the toolbar:
"Lenovo ThinkVantage Toolbox has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost."
The options presented are "Debug" and "Close". If I don't hit close, LTT keeps running.
From the Event Log:
"The description for Event ID ( 1 ) in Source ( PC-Doctor ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: (4060) Asapi: (09:23:49:8990)(4060) DEFECT.LOCALIZATION - Error -- Missing String: scriptlets : button1 locale: PCDLocale: language = en, customer = lenovo, variant = ltt"
I am running the latest version, but this was happening with the prior version as well.
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Hi,
this sounds to me like a corrupt registry, or unregistered library files of the Toolbox aplication.
Coul you please test the latest version, that can be downloaded from following link:
http://web.lenovothinkvantagetoolbox.com/index.html#top
This is the version "6.0.5551.02"
Let me know, if this changes anything.
Cheers

ThinkVantage Toolbox Taskbar Icon - How to Disable

I did the research and the answer seemed to be to disable the ThinkVantage Toolbox - click on the taskbar and then uncheck (disable) the Toolbox from loading in the toolbar.
However, everytime I restart the laptop (X220) it comes right back.
How to disable the toolbar so that it does not keep coming back? Kent

http://forums.lenovo.com/t5/ThinkVantage-Technologies/Thinkvantage-toolbox-toolbar-keeps-coming-back...

ThinkVantage Toolbox Feedback

Does Lenovo really look at these surveys like in ThinkVantage toolbox feedback link?
1. Provide ability to ignore and not report disabled device under Hardware
2. Fix the 'Download Bootable Diagnostic Media Creator' link, http://www.lenovo.com/us/en/#ss?AID=10429688&PID=3719336&CJURL=http%3A%2F%2Fwww-307.ibm.com%2Fpc%2Fs.... It goes nowhere on Lenovo's site.
3. Fix the battery status screen where the battery condition and warranty used to be properly reported. Now the information is not correct.
No issues other than these.
https://www.surveymonkey.com/s/PJBLC2F

Hi,
right-click the shortcut, or the executable, that you use for the start of the Toolbox, go to Compatibility tab and se the compatibility mode to XP or other OS.
In some cases this works.
Cheers

ThinkVantage Toolbox no uninstall file

Hi, can anyone please assist...
I want to uninstall ThinkVantage Toolbox from my Win7 machine but it is not listed in Add/remove programs and there is no uninstall file in the PC-Doctor directory folder.
Is there anywhere on this site that I can download the Toolbox file in order to reinstall it and replace the missing uninstall file... or alternatively does anyone have instructions to manually uninstall the program?
Thanks for you help

I have PC-Doctor installed (Lenovo Thinkvantage Toolbox) on Win7 x64.
(1) I find it in add/remove programs (programs and features) as Lenovo Thinkvantage Toolbox.
(2) I find a uninstaller.exe here:
C\Program Files\PC-Doctor\uninst.exe
(3) You could also try microsoft mr. Fixit.
http://support2.microsoft.com/mats/program_install_and_uninstall
There is also a Lenovo Thinkvantage Tools. This is a panel interface to run other utitiles. It is not PC-Doctor.

ThinkVantage Toolbox Won't Start/Hangs

Recently on my new x201 with Windows 7 x64 the ThinkVantage Toolbox won't start, it just locks up. Eventually Windows tells me it is hung, and checks for solutions but doesn't find anything.
I have tried uninstall/reinstalling the version from the website with no change. (File name: lttsetup_60551460x64)
I searched the forum and saw problems with account names that have spaces, but that isn't my problem. (Single word username, no spaces.)
Downloading the installer from http://web.lenovothinkvantagetoolbox.com/index.html#top didn't help.
Since it won't start I can't use the update option inside it to get an update, what can I do? (Not that I am sure the update would resolve my problem.)

I ended up doing a complete system restore, letting LTT update to the .61 version and then applying the Windows 7 updates and it is working again. I sure hope I wouldn't have to do that on a normal basis.

Thinkvantage toolbox is slow

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