ThinkVantage Toolbox - Update fails

Laptop = T61
OS = WinXP Pro SP3
ThinkVantage Toolbox v6.0.5514.61
Automatic updates is on - when it runs unattended, I get the following error msg in an untitled Windows dialog box:
"The system cannot find the file specified. (Exception from HRESULT: 0x80070002)"
Windows Task Manager shows that the program "pcdrcui.exe" is running (v6.0.5514.59). I have to manually terminate it.
Anyone know what's going on and how to resolve?
Thanks in advance for any help anyone can render.

Hi DCB,
After doing some search on Google, the error which you are receiving could be caused by .Net, Could you try uninstalling the .Net then reinstall it again and see if it helps.
//JameZ
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Similar Messages

How do I stop the Lenovo ThinkVantage Toolbox update message from popping up?

There are times when I am streaming video, and do not want pop up messages showing on the screen. I do not like pop ups. There seems to be no way to turn off Lenovo ThinkVantage Toolbox update messages from popping up on the screen. If I could turn the pop ups off, i would. I am running Windows XP - Pro.

Download and install MS Autoruns:
http://technet.microsoft.com/en-us/sysinternals/bb963902
Before you run Autoruns, in explorer, get properties on the chm help file and click the Unblock button if visible.
Otherwise you may be unable to use the help file.
Now run Autoruns. Find all likely references to Thinkvantage Toolbox (PC Doctor) and disable (uncheck checkbox).
You don't have to remove the references, just disable them. You can re-enable them later if you like.
Save and restart computer. Poof! No more Thinkvantage Toolbox popups. You will now need to run it manually.
Ian

TV Toolbox update failed

I just received an automatic notification about an updated version of the Thinkvantage toolbox (Thinkpad X201, Win7 pro 32 bits).
I accepted to download it then to install it.
However, install process failed : some dll's in c:\program files\pc-doctor weren't "writable" (ata.dll and some others)
After that, thinkvantage toolbox is no longer working: an error message says "this version of thinkvantage toolbox is not allowed on this system".
How do I restore it?
Thanks for help.
UPDATE: I restored the system in its previous condition, now TVTT 6.0.592.08 is working again. However I'm still receiving udate notifications for TVTT. 6.0.5717.36. Of course I discard them systematically. Just annoying.

JNavas,
I'm trying to help but it seems like you are not open to suggestions. If you change your mind, I'm here. Good luck with your evaluation.

ThinkVantage System Update fails

Hi
I have a T61p with XP Pro. I am not able to get any system updates for my machine through ThinkVantage System Update. It says "An error occured while gathering user information." and then it fails. I have no idea why it would say that. Any ideas?
Thanks

Hi,
this might have multiple reasons, why this error is present. Here are only few, that I can think of:
- registry entries with the MTM of your system information was changed, or is not present
- the local TVSU repository was changed/damaged and therefore cannot read the the system info and the proces list correctly
In your situation I would do following:
- uninstall TVSU using Add/REmove programs
* reboot the machine
- go to %ProgramFiles%\Lenovo and make sure, that there is no folder called "System Update". If it exists, then delete it completely
- go to registry:HKLM\Software\Lenovo and also make sure, that there is no key called "System Update". If it exists, then delete it
- download an install the latest TVUS from lenovo. com
* reboot the machine
- test TVSU
I assume, this should help as the error, that you are getting seems to be a system exception issue, where the applicaiton cannot reaco appropriately due to missconfiguration.
However, with the above steps, this should be fixed.
Anyway, please test it and let me know the results.
Cheers

ThinkVantage Toolbox updater won't work

Toolbox keeps telling me it has found an update (specifically from 6.0.5514.55 to 6.0.5514.60) but then it stalls, claiming "Lost Internet Connectivity". I have tried several times on different days. There is nothing wrong with my Internet. What can I do?
Solved!
Go to Solution.

Hi,
This might be an situation where the Toolbox Application is blocked form internet access by your antivir, or Firewall. So I would advice you to download and install the latest version of Toolbox manually.
x32 Bit OS:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73783
x64 Bit OS:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73784
Cheers

ThinkVantage Toolbox - Error when opening

I took the ThinkVantage Toolbox update per the recommendation -- now, the Toolbox icon shows up in my toolbar -- but when I try to actually run the toolbox program, I get the system error message: Lenovo ThinkVantage Toolbox has stopped working.
The toolbox program continues to operate behind the error dialog box until I click on the "close program" button.
I can't fathom what is making it report that it has stopped working -- any ideas?
Thanks in advance.
Joseph
Solved!
Go to Solution.

BTW, Not absolutely sure if it's directly related, but the application log in event viewer has this entry:
Log Name:      Application
Source:        SideBySide
Date:          11/24/2009 11:12:29 PM
Event ID:      72
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JosephChiu-T500
Description:
Activation context generation failed for "C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe".Error in manifest or policy file "C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe" on line 9. The element trustinfo appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider />
    <EventID Qualifiers="49409">72</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-25T07:12:29.000Z" />
    <EventRecordID>11463</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JosephChiu-T500</Computer>
    <Security />
</System>
<EventData>
    <Data>trustinfo</Data>
    <Data>urn:schemas-microsoft-com:asm.v1^assembly</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe</Data>
    <Data>C:\Program Files\Lenovo\Mobile Broadband Connect\DetwanHw.exe</Data>
    <Data>9</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

ThinkVantage System Update 4, Windows 7 x64, and LAN repository are failing with T410 laptops

I've been using TVSU/TVUR for a few years and they're excellent tools. Life would be much harder without them.
Recently I acquired some ThinkPad T410's with Windows 7. As usual, I applied an existing Windows 7 image (from a T400), and ran TVSU. Group Policy settings populate the TVSU reg keys with the UNC path to the update repository on my LAN. So far so good.
Now things get weird. TVSU asks for a username and password when first connecting to the repository at \\servername\sharename\path. That shouldn't be necessary - I can browse that path as the logged-in domain user.
No matter what I put in the username/password prompt, whether I hit OK or cancel, TVSU proceeds to scan the directories in \\srvername\sharename\path for relevant updates.
Once it finds 15 updates, I select them. Clicking on the "details" option for any updates brings up an empty window, no text. If I try to download updates, it starts chugging along and quickly finishes, reporting "15 packages did not download".
I don't have this problem with other Win 7 x64 T400's, or other laptops running other OS's. I don't think the repository is corrupt, since other systems can download and install updates.
Where do I go from here?
dcsln

Here's the interesting part, near the end, of the tvsu log on another T410 with the same symptoms after tagging two updates for download, and failing to download both:
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess PackageInstallerProcess
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
   Message: The update Lenovo ThinkVantage Toolbox (64-bit) download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\LTTsetup_60551461x64\ does not exist or the file's CRC is incorrect..
[note: this directory exists]
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
   Message: The update Windows 7 Update Module KB981112 64bit download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\os7011ww_64\ does not exist or the file's CRC is incorrect..
[note: this directory exists. There's a CRC string in the xml file in the listed directory for os7011ww_64.exe, but the .exe isn't there, which might make it fail the CRC.]
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess PackageInstallerProcess
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.Start()
   Message: The process PackageInstallerProcesshas been finished.
Info   2010-08-10 , 07:12:00
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: PostTask
Info   2010-08-10 , 07:12:00
   at Tvsu.Sdk.SuSdk.InstallUpdates(Update[] updatesInstall, Update[] updatesDefer, downloadingDelegate downDelegate)
   Message: Return install Updates
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.GUIController.ShowResults()
   Message: Displaying install results...
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.FlowScreens.Results.AdjustComponent()
   Message: System updated:
   Installed=0
   Not Installed=Tvsu.Beans.Update[]
   Deferred=0
   Download Failed=2
   Hidden=0
Info   2010-08-10 , 07:12:00
   at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)
   Message: Loading Results screen on Action pane.
Info   2010-08-10 , 07:12:49
   at Tvsu.Gui.GUIController.AskBeforeClosing()
   Message: Close System Update?

ThinkVantage Toolbox does not run after BIOS update

Lenovo ThinkVantage System Update Tool on my T410 ThinkPad (2518EWG) offered me download and installation of ThinkPad BIOS Update Utility US version 1.28-1.11.
Since then, whenever I try to run Lenovo ThinkVantage Toolbox I receive a message: „This version of Lenovo ThinkVantage Toolbox is not licensed to run on this system“.
I notice that the ThinkVantage Toolbox still shows the old BIOS No. 6IET49WW (1.09), while the updated BIOS is 6IET68WW (1.28).
Any comprehensible instruction how to solve the problem for a computer layman will be much appreciated. Thanks - Jan

I have at least found out why this happened, the program obtained from Toshiba automatically 'attempts' to upgrade the BIOS upon activation. This means that the program engaged with errors without my authorisation. I don't find this very impressive from a company as large and powerful as Toshiba.
Also it may be possible to fix myself if the BIOS installation instructions made sense, extracting the .zip file does not create three sub folders and pressing the F12 key does not start the laptop.

This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system (**bleep**)?

I have a 3 week old W510, Windows 7 64-bit, i7 Thinkpad. Over the Chritmas holidays I was able to start exploring the software that came loaded on the machine. One of these was the ThinkVantage Toolbox which I accessed at least 2 or 3 times to explore the programs and what they had to offer. It worked fine and I was able to view the different offerings inside the toolbox.
Two days ago I used the Lenovo ThinkVantage Tools "Update and Drivers" to find updates to the the machine. It found some updates (I'm not sure of each and everyone but they seemed reasonable) and downloaded them all to bring the system up-to-date.
Today I tried to access the Toolbox and was greeted with a License Authentication Failed message box with this message:
"This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system".
I assume it was something in the recent updates that did this. I have only installed a couple other photo editing pieces of software since then that I doubt would have any effect on this.
I certainly can do a system restore back to before I did the updates, but I'd rather not since a) the updates for the most part appeared to be needed and were successful, b) I'd rather not have to update those things that have auto-updated (like Norton and Super Anti-Spyware definitions), and c) I'm not sure restoring will help, not to mention re-installing the other pieces of software that successfully installed.
I have been a good doo-bee poster and searched this forum and other web resources and while there is reference made to some solutions for this, I didn't fully understand them so I figured I would ask here for help before trying anything. I do have Lenovo phone support but trying here before calling them.
Thoughts anyone? Should I simply download the latest ThinkVantage Toolbox software and install it? If so, should I uninstall the version I have now?
Looking for any assistance anyone could render.
Thank you.
Jim
Solved!
Go to Solution.

Hi again Jim,
First of all you're welcome!
I have another suggestion for you, it might successfully help you in updating Toolbox to the current version, but for this I'd suggest that you first create a restore point just in case the advice fails. Once created a restore point, launch ThinkVantage Toolbox, give it a minute to completely load/run quick tests etc, thereafter click the green colored question mark -> check for updates, once it finds the latest version, let it download and install, I'm hopeful you won't run into any issues via this approach.
Keep us posted.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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T410 battery firmware update fails

Hello,
Yesterday my ThinkVantage Toolbox offered me to update my battery firmware because of some critical issue. When I pressed on "Update now" it directed me to here. I downloaded a file for my T410 (type: 2537-22G) however, when I try to install it, it fails with a message "The tool was unable to update the battery firmware due to an internal error". It does not work even when computer is restarted and the updater loaded right after the login. I tried reruning the application a lot of times, but nothing helped.
Additional information:
HKEY_LOCAL_MACHINE\SOFTWARE\Lenovo\BFU\DependencyWrapper\ReturnCode = fffffffb (So I pressume, that it is not able to get a current BIOS version, however the value of BIOS_Version in the same key is 1.28.)
My boot loader is Gnome 1.98
I use Windows 7 and among other programs there is Skype (4.2.0.169), Comodo Firewall (4.1.150439.920) and avast! Free antivirus (5.0.594, virus definition 100817-1), however I tried turning those programs of and disabling antivirus, but it did not help.
Two screenshots:
Before installing the update.
Failed instalation of the update.
Can anybody please help me?

Has anyone sorted this out? I'm having the same problem with my T410.

Thinkvantage toolbox errors unter W7

Hi,
since last update of thinkvantage toolbox on my T400s i cant run the sw, after every attempt toolbox at first loadsup and start check then it fail with errror and shutsdown
I have W7 pro 32bit and thinkpad T400s type 2809-D9G
here is eventlog:
System
Provider
[ Name]
PC-Doctor
EventID
1
[ Qualifiers]
0
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2011-07-31T15:38:14.000000000Z
EventRecordID
54430
Channel
Application
Computer
PC
Security
EventData
(3092) Asapi: (17:38:14:8400)(3092) S3LogPusherPlugin.Helper - Error -- 340 Unable to storage the test log to medium

hey Aluzcz
Curious to know is your TVT at version 6.0.5802.24 ? If it is not, do update.
if it is, kindly uninstall. set msconfig to diagnostic startup and install in this manner. set back to normal startup and test again.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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ThinkVantage System Update -- An error occurred while gathering user information

I receive this message after selecting "Get New Updates" in Version 3.14.0031 of this software. I am running Windows XP SP3 on an X200 Thinkpad. I have tried removing and reinstalling the program without success.

1. Version 6.0.5717.35 is for the ThinkVantage Toolbox and the version I have installed now is 6.0.5802.25. Is there a way to use Toolbox to do a System Update?
2. The ThinkVantage System Update I have installed is at version 3.14.0034 with a build date of 2011-4-18. The System Update installed this version itself and is showing as the current version.
So I seem to be up-to-date on the software but am still getting the same error message "An error occurred while gathering user information"; when the progress bar is at 9%.
Thanks, any help on this would be appreciated.
The information from the tvsu_log that might be relavent is:
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: An error ocurred while using the MappingParser
    Exception:
        Message: Key cannot be null.
Parameter name: key
        Type: System.ArgumentNullException
           at System.Collections.Hashtable.ContainsKey(Object key)
   at System.Collections.Hashtable.Contains(Object key)
   at Tvt.Mapping.Languages.get_Item(String tla)
   at Tvsu.Engine.Process.HelloProcess.Start()
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: A value could not be mapped when using the MappingParser or eGather execution failed
    Exception:
        Message: Error getting MappingParser properties
        Type: Tvsu.Engine.Process.MappingInterfaceException
           at Tvsu.Engine.Process.HelloProcess.Start()
Severe    2011-06-26 , 10:21:12
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
    Exception:
        Message: A fatal error ocurred while in the HelloProcess
        Type: Tvsu.Engine.Process.HelloProcessException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info    2011-06-26 , 10:21:12
    at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
    Message: Setting FAILED status.
Info    2011-06-26 , 10:21:12
    at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
    Message: Error while gathering user information.
    Exception:
        Message: A fatal error ocurred while in the HelloProcess
        Type: Tvsu.Engine.Process.HelloProcessException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetSystemProperties()
   at Tvsu.Gui.Util.ProgressThread.InitSearch()

ThinInstaller - all Updates fail with Errors internal error -532459699 / eGatherer: -1066598274

Hi There
i try to use Thininstaller with SCCM Tasksequence and Windows XP Sp3 on a X201 model
i use this method already with Windows 7 and Windows Xp with different Models and it works pretty nicely.
in the above combination i do not get anything installed. in the log file i see that
a few updated get selected
Info 2010-12-17 , 04:36:19
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
but for every piece of software or update i get :
Info 2010-12-17 , 04:37:11
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 6imb05ww is NOT applicable. Error->internal error -532459699, program abort()
and :
Info 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 85cx28ww is NOT applicable. Error->internal error -1066598274, program abort()
Severe 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.InstallNewUpdates()
Message: Update 85cx28ww is not applicable
Info 2010-12-17 , 04:37:14
at Tvsu.GenericPackageInstaller.GenericPackageInstaller..ctor(Update update)
Message: Update Local Directory: C:\WINDOWS\TEMP\\ThinInstaller\81u716ww\
does anyone have a hint how to fix this?
thanks in advance

Hello Herik,
thanks Herik, your hint regarding the triplet was indeed justified. i recognized that the OS was basically english with an applied language pack and i just had the added language in the repository. that may have cause the 'ist not applicable' error. even though the updates were downloaded and could be installed by manual starting them.
After i fixed the error with the triplet and added the basic language it worked a little better, hence installing like 6 out of 20 updates.
the os is pretty simple
WinXP with SP3 english with german language pack
.Net Framework 3.5 SP1
nothing else
today i rebuild my repository from scratch after recognizing that almost all files were updated lately on the lenovo website regarding this model.
but unfortunately it still does not work reliably with windows XP -> on Windows 7 it no problem at all.
it looks like it detects all the suitable updates but does not extract them correctly to be used by the setup command issued later. it looks like this:
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: The parameters directory and command stay as follows:
Command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Directory: C:\WINDOWS\TEMP\\ThinInstaller\6na127ww\
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: hide window: False
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Type normal
Severe 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Error executing command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Exception:
  Message: The system cannot find the file specified
  Type: System.ComponentModel.Win32Exception
     at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
on verifiying the exsistance of the setup in question i find that for example the 6na127ww.exe is there but could not be extracted.
if i run the setup in question manually it works like a charm.
if you need any other information i am happy to supply them.
the scan detects all those updates:
Info 2011-01-07 , 10:26:53
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
Help Center[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
ThinkVantage Productivity Center for ThinkPad[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
ThinkVantage Active Protection System (32bit)[reboot type 3]
Lenovo ThinkVantage Toolbox (32-bit)[reboot type 0]
Message Center[reboot type 0]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
ThinkVantage Fingerprint Software 5.8.5[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkPad EasyEject Utility[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
and these ones work:
        Message: Intel Rapid Storage AHCI Driver for Windows 32bitupdate with hardware ID PCI\VEN_8086&DEV_3B2F&CC_010601 was installed successfully
        Message: Update Intel Rapid Storage AHCI Driver for Windows 32bit was installed successfully
        Message: Update ThinkPad Modem Adapter was installed successfully
        Message: Update Help Center was installed successfully
        Message: Update Intel Wireless WiFi Link for Windows XP was installed successfully
        Message: Update Thinkpad Integrated Camera Device Driver was installed successfully
        Message: Update ThinkVantage Active Protection System (32bit) was installed successfully
        Message: Update Lenovo ThinkVantage Toolbox (32-bit) was installed successfully
        Message: Update Message Center was installed successfully
        Message: Update Intel Chipset Support for Windows XP/Vista/7 was installed successfully
        Message: Update Intel AMT 6.0 - MEI and SOL driver was installed successfully
and these failed:
        Message: Update ThinkVantage Productivity Center for ThinkPad installation failed
        Message: Update Conexant Audio Software for Windows 7, Vista, and XP installation failed
        Message: Update Intel HD Graphics Driver for Windows XP (GM55) installation failed
        Message: Update ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP installation failed
        Message: Update STMicro TPM Driver for WinXP 32bit installation failed
        Message: Update ThinkVantage Fingerprint Software 5.8.5 installation failed
        Message: Update ThinkPad UltraNav Driver for Windows 32-bit installation failed
        Message: Update ThinkPad Power Management Driver installation failed
        Message: Because coreq update installation failed, Update ThinkPad EasyEject Utility installation failed
        Message: Because coreq update installation failed, Update ThinkPad Power Manager installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Communications Utility installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Access Connections for Windows XP installation failed
        Message: Because coreq update installation failed, Update ThinkPad Hotkey Features Integration Package Setup installation faile
        Message: Because coreq update installation failed, Update ThinkPad UltraNav Utility installation failed
        Message: Update ThinkPad Wireless WAN (UNDP) Driver installation failed
        Message: Because coreq update installation failed, Update ThinkVantage GPS Version 2.60 installation failed
thanks

Wireless connection not working after installed newest Lenovo ThinkVantage System Update programs

Hi, everyone!
I've installed some newest programs through Lenovo ThinkVantage System Update and just after that my wireless connection has stopped working. Here are the installed programs:
ThinkPad UltraNav Driver for Windows 32-bit version 15.0.24.0;
ThinkPad Power Management Driver version 1.60;
ThinkPad Modem Adapter version 7.80.8.0;
ThinkPad Hotkey Features Integration Package Setup version 3.11.0001;
Inter Wireless WiFi Link for Window XP version 13.02.0000;
ThinkVantage Access Connections for Windows XP version 5.62;
ThinkPad Power Manager version 1.88;
Lenovo ThinkVantage Toolbox (32-bit) version 6.0.5514.61.
I've got a Lenovo T61 with Windows XP SP3.
Also in Device Manager, there are now the two "Other devices" bellow with a yellow question point and a yellow exclamation point by side:
Bluetooth Hands-free Audio;
Bluetooth LAN Access Server Driver.
Does anyone have any idea what can be done to have these issues solved?
P.S.: when I click Fn+F5 it shows only the Bluetooth Radio.

Hello and welcome,
I've seen something like this on XP machines after updates a couple of times now - my T61, a friend's T400, and his daughter's T61. I guess that makes 3
_Maybe_ your situation is the same.
The fix in all 3 cases was to go to device manager and uninstall the wifi driver. Then scan for hardware changes and let it reinstall the driver. Something about how Access Connections or some other networking mangement thingy was hooking the drivers I guess.
On both of the friend's machines, the wired networking was also b0rked. Same fix there.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Thinkvantage Toolbox Reports Battery Not Installed

Hi All,
I'm having a problem with ThinkVantage Toolbox. I keep getting an error that my battery is not installed even though Lenovo power manager 3 shows it as installed and in good condition. I've run all updates from system update 4 but it didn't resolve the issue. I've tried removing and reinstalling all Lenovo Thinkvantage tools but that didn't help either. I did replace the battery about a year ago through IBM but this issue didn't start happening until a month or so ago.
Solved!
Go to Solution.

I've not heard about LTT not seeing the battery, so reinstalling it might be worth a try...
This KB article might generically address what to do if the battery was not longer seen by the system, but not sure it would help since you indicate that power manager already sees the battery.
Good suggestions Serge1410...
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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ThinkVantage Toolbox - Update fails

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