This Airport Extreme base station can't connect to iCloud

I have a Airport Extreme base station (model A1408) running firmware 7.6.4.
In troubleshooting a Back to My Mac issue, I noticed that the configuration page for the base station had a yellow dot next to my apple id in the "Back to My Mac" section of the "Base Station" tab, with words underneath that say, "This Airport Extreme base station can't connect to iCloud".
When I delete the id and re-enter it, the dot goes green and no errors are generated (the id/password tokens are accepted). Then, I push "Update", and after the base station comes back, the light is yellow again. (To be clear, the dot next to the apple id is yellow, not the base station status light, which is always green.)
I'm connected to Xfinity Cable Internet service via a Motorola SB6141.
Everything iCloud related works for my various iOS and MacOS devices except Back to My Mac.
Can anyone point me to a solution? I've already been through Apple's troubleshooting and support docs related to Back to My Mac.
Thanks in advance!

NEVER MIND!
After reverting to the old LinkSys router, I left the AEBS powered up all night. This morning, I tried once again and the AEBS mysteriously started working with my laptop after reconnecting and power-cycling the cable modem. Go figure!
Unfortunately, the iMac in another room doesn't seem to be able to join the new network, but I'll close this thread and perhaps open a new one after doing some more trouble-shooting.
Thanks for your comments and suggestions.
-- Mike

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