This appears when trying to create a new email folder: orry, an unknown error has occurred. Please try again. If the issue persists, please contact customer ca

This prevents me from creating a new folder

Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extension (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extension+and+themes

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When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)

when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)" how do I fix it??

Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder

HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?

What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic)

I have the iphone 5 and when I try and get new apps it says an unknown error has occurred. The password is correct

I have the iphone 5 and when i try and get new apps it says an unknown error has occured. The password is correct. A couple of times i have seen a little glitch in small lines of pixels across the screen. Started happening about the same time.....????

Did you read my response in your first post? Look here.
https://discussions.apple.com/thread/4912178

I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the worl

I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the world of iMac but I find it a bit frustrating trying to solve basic issues/problems:(

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

TS1424 i am trying to purchase something from itunes store and am getting an error has occured (-1202) try again later

i am trying to purchase something from itunes store and am getting an error has occured (-1202) try again later what do i do?

Check out this thread > Error -9812 and -1202: Apple Support Communities

Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7.

Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7 Ultimate

Looks like I fixed it., thanks to another post I read. I went into my Norton Security. Under Settings. Chose Firewall. Program rules. changed the itunes setting from "auto" to "allow" This also fixed my error (-3212) which would not allow me to connect to the iTunes store.

I'm trying to download Firefox 4, but the following message comes up: Downloading/Volumes/firefox/o5we?qDe.part.part could not be saved, because an unknown error has occurred. Try saving to different location. What does this mean?

When trying to download to download Firefox 4, the following message comes up: Downloading/Volumes/Firefox/05weDe.part. could not be saved because of an unknown error. Try saving to a different location. I have a Mac OS X Version 10.4.10. I think I should be able to download Firefox 4. I have Firefox Version 3.6 now.

I am often getting this kind of error, although I believe it's less frequent with Firefox 4 than with the previous version. I do not know a proper solution, but I have noticed this:
* If I simply try to re-download, it will fail again.
* If I clear the list in the download window, I can download the same file without any trouble.
I believe the problem may be related to the antivirus software. The file is downloaded completely, and instead of moving it to the final position Firefox gets confused and deletes it.

Whenever I try to sync my iPod touch, a window appears and says that my iPod wasn't synced because an unknown error has occured (13019). Help?

Any suggestions on what I can do to fix the problem?
I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?

Try here:
iTunes: Error 13019 during sync
Not updating the iOS should not effect your problem.
As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS.

Cant set up Airport Express. Trying to create a new wifi at my apartment complex that has provided wifi. I plug the ethernet into the wall in my room and I cannot connect to the wifi.. help please

to help me set up my airport express to my public wifi at my apartment complex

I am a bit lost if you have a public wifi why are you using ethernet into the wall.. is the ethernet just for your apartment.
The Express can work as a wireless bridge only to the public Wifi nothing else.. it cannot extend wireless.. so the express would need to plug into another router for you to get more than one single connection to the building.
Also does your public wifi have a login page . .. because that will then make life much harder.

Purchased LR6 upgrade, when entering SN for LR4, message " The serial number you entered is invalid. please try again. if the problem persists, contact Customer support. ". SN entered for existing product has been checked and is correct.

I retrieved the LR4 serial number from my Adobe account. The installer for an upgrade to LR6 will not accept the LR4 serial number.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

It says "An unknown error has occured" when trying to download apps?

Just got a new iPod touch 4g from my parents. Trying to download apps and it is saying "An unknown error has occured". Any idea? I am all registered and stuff for app store and such. I have no idea and this *****. Any ideas?

Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

An unknown error has occured when downloading apps on my ipad

Im trying to download an app on my ipad but everytime i try it says unknown error has occured and it shuts down the proccess. what should i do???

Try this. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to download an app.
If you are not running iOS 6 it will be Settings>Store>Apple ID.

When i redownloaded one of my alblums it says that it cant be downloaded because an unknown error has occured

So i recently restored my Iphone and when i went to download my music everything was fine untill i got to one of my alblums and it says Itunes cannot copy "the alblum" to my Iphone because an unknown error has occurred.I do not know what to do please help Thanks.

Hi..
Try "resetting" the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
You may need to click Purchased (new) right side of the iTunes store in order to re download the album then sync to your iPhone.

"An unknown error has occurred" when logging in to App Store

Hi.
I have a valid Apple ID and I have been running Mountain Lion from the day it was released. Starting today I can no longer log in to the App Store. I get "An unknown error has occurred".
I have done the usual bits: checking ermissions, trashing preferences and the cache file, but to no avail.
Any tips would be appreciated.
all best,
tench

Sorry,
you don't need any app Store. That - sorry - bullshi. is mother of all problems.
There is the usuall Software Update process - all can find in finder menue below the apple logo. So why I have to update my iLife and iWork via App Store? Can't this be done by Software update as before? No, we need something special and we also deny any other possible way, like download from apple support page and install manually. No, everybody needs App Store - and then we get an issue after software update and don't get a fix? Sorry, that what I dislike most - a bad customer support.
So, no one needs App Store for a Fix - all apple has to do is simply provide a simple MacUpdate via Software Update process and all is fine again.
And Software Update is just in such cases the best choice and most possible way to fix such problems - and we need also a valid and good second way - if all strings get cut...
We need ways without any strong internet - because I know places, were you cannot download a MacOS

This appears when trying to create a new email folder: orry, an unknown error has occurred. Please try again. If the issue persists, please contact customer ca

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