This application cannot be installed because this installer has been mis-configured. Please contact

I receive this error when trying to run the download assistant. No error code so not sure what to do to fix.

Please also see Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html for additional information on how to resolve this difficulty.

Similar Messages

  • Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

    Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
    Please let me know how to download the trial version.
    Thank you.

    Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
    Download Acrobat products | Standard, Pro | XI, X

  • Install error: "This application cannot be installed because this installer has been mis-configured.

    I need help with an error I am receiving. I'm on a Mac with OS X Mavericks. I just attempted to install the Photoshop Elements trial and, in attempting to open the "Install Adobe Download Assistant", I received this error:
    "Sorry, an error has occurred.
    This application cannot be installed because this installer has been mis-
    configured. Please contact the application author for assistance."
    I did attempt to download a new copy of the installer, with the same result.

    you can download directly:
    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
    if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 
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  • Trying to install Acrobat trial - error says "This application cannot be installed because this installer has been mis-configured."

    Any idea what the problem might be? I have tried several browsers. The Download works fine but when I launch it I get the error:
    This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
    Thanks.

    do you have any other acrobat version installed?
    if not, run the clean and retry installing, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

  • Trying to download Acrobat trial but get "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."

    Am running 10.9.4 OSX on an Intel iMac
    Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
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    Installing AIR | Adobe Flash Professional Team Blog

  • This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

    Can someone tell me why is this appearing when i try to download the free trial of Adobe Acrobat pro XI ?

    Hi jorki,
    Please see this thread: Adobe Download Assistant is misconfigured?
    It sounds like you just need to download the trial from a different location.
    Please let us know how it goes.
    Best,
    Sara

  • Trying to download adobe acrobat, it says "this installer has been mis-configured"

    Trying to download a trail for adobe acrobat on my mac and it keeps saying theres an error and "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I want to try it ASAP so quick assistance needed, thanks Appreciate it

    Phillip please remove your previous installation of the Adobe Download Assistant.  Once removed you should be able to download and install the Adobe Download Assistant. 
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    Alternately you can try the direct download option as offered by Rave and bypass the use of the Adobe Download Assistant.

  • "...installer has been mis-configured" issues - LOG INCLUDED

    Hi all,
    I have an Acer Aspire laptop running Windows 7 Home Premium 64 bit.
    I am trying to udate Picaboo X and everytime I open the application I get this error message:
    "Sorry an error has occured.
    This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    Here is my installation log from Adobe AIR:
    [2013-11-21:11:33:35] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-21:11:33:35] Commandline is:
    [2013-11-21:11:33:35] No installed runtime detected
    [2013-11-21:11:33:40] Relaunching with elevation
    [2013-11-21:11:33:40] Launching subprocess with commandline c:\users\michael\appdata\local\temp\aire10d.tmp\adobe air installer.exe -ei
    [2013-11-21:11:33:44] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-21:11:33:44] Commandline is: -stdio \\.\pipe\AIR_6088_0 -ei
    [2013-11-21:11:33:44] No installed runtime detected
    [2013-11-21:11:33:44] Starting silent runtime install. Installing runtime version 3.9.0.1210
    [2013-11-21:11:33:45] Installing msi at c:\users\michael\appdata\local\temp\aire10d.tmp\setup.msi with guid {52E225FC-FCB4-41F7-837B-6E37FB05BD7B}
    [2013-11-21:11:33:49] Runtime Installer end with exit code 0
    [2013-11-21:11:33:49] Elevated install completed
    [2013-11-21:11:33:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2013-11-21:11:33:52] Runtime Installer end with exit code 0
    [2013-11-21:11:33:53] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-21:11:33:53] Commandline is: -installupdatecheck
    [2013-11-21:11:33:53] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-21:11:33:55] Performing pingback request
    [2013-11-21:11:33:55] Starting runtime background update check
    [2013-11-21:11:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update
    [2013-11-21:11:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update to C:\Users\Michael\AppData\Roaming\Adobe\AIR\Updater\Background
    [2013-11-21:11:33:55] Runtime update not available
    [2013-11-21:11:33:55] Unpackaging cancelled
    [2013-11-21:11:33:55] Runtime Installer end with exit code 0
    [2013-11-21:11:34:22] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-21:11:34:22] Commandline is: -update "c:\program files (x86)\picaboo x\picaboo x.exe" "C:\Users\Michael\AppData\Roaming\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9 EBF75.1\Local Store\#ApplicationUpdater\update.air" 11.0P
    [2013-11-21:11:34:22] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-21:11:34:23] Installed app (com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) located at c:\program files (x86)\picaboo x\picaboo x.exe
    [2013-11-21:11:34:24] Unpackaging file:///C:/Users/Michael/AppData/Roaming/com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F 7243AF9EBF75.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Michael\AppData\Local\Temp\flaC025.tmp
    [2013-11-21:11:34:25] Application signature verified
    [2013-11-21:11:34:25] Unpackaging/validation complete
    [2013-11-21:11:34:25] The certificate of the installed app fails to match either the signature or migration signature of the AIR file
    [2013-11-21:11:34:41] Launching subprocess with commandline c:\program files (x86)\picaboo x\picaboo x.exe
    [2013-11-21:11:34:41] Application Installer end with exit code 9
    I wasn't sure if it was AIR messing up or Picaboo X messing up. Any help would be much appreciated.

    Turns out it was the Picaboo. I uninstalled and reinstalled and things are working properly.

  • Story Plus Desktop "installer has been mis-configured" AIR 3.7

    Hello all,
    I have been trying to install the latest Story Plus Desktop App. I have found the other topics on this, but they concern older versions of AIR and after trying their suggestions still no luck.
    I have the most recent AIR version 3.7
    I am using Mountain Lion 10.8.4.
    When i download this link: https://story.adobe.com/AIR/AdobeStory.air
    I get this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
    When I try to use the Install Desktop Application button on the Adobe Story Home Page: https://story.adobe.com/en-us/index.html
    I get this message: Application already installed. Launch it.
    If I hit OK nothing happens. I have tried using Chrome and Safari.
    I have tried deleting all older versions of Story and then starting again but no luck, same errors above.
    Please help!
    Thanks in advance,
    J

    Can you please mail me ( roverma<at>adobe<dot>com ) the AIR installtion logs ?
    ( http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html )

  • Error Message: Installer has been mis-configured

    I'm trying to download the free Acrobat pro trial but am not able to. The error message is "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." How can I remedy this?

    Acrobat 8,9
    Download Acrobat products | 9, 8
    Acrobat XI and Acrobat X
    http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • Installer has been mis-configured

    This message keeps coming up when i try to download the trial."This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    What can i do to dowload the program?

    Hi abbeyboonstra,
    Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

  • Error message: This application cannot be installed because...

    I am getting an error message when I try to install the trial version of Muse on a Mac OS X 10.8.2.
    What do I do? I have downloaded it several times over different days and I still get the same problem.

    Thank you there might still be some files left over from the previous installation.  You can try running the Cleaner tool to see if it can detect the previous installtion.  You can find directions on using this tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Also how exactly are you installing Adobe Muse?  Can you please post the steps you are performing?  The error above is very similar to an error which can be received in the Adobe Download Assistant when trying to install an updated version on Mac OS 10.

  • "This application cannot be installed on this computer"

    For the above mentioned error message (appears right after I click 'buy', or 'free', for only some apps), I've already tried the proposed solutions of a re-install of the combo update 10.6.6, and the repair permissions of my hard drive. But neither helped. This matters brand new apps (no previous beta or demos installed). Any suggestions why they don't get installed? Is there anywhere a log that might help finding the problem source?

    Folks, I got feedback from the developer (who got Apple feedback), saying that his software was set for only 64 bit Intels (mine is a 32 bit, yep first one He will now improve this with an update, as there is no restriction. So if you ever run into this error message, you might try to address the developers and find out if your old Intel should really be excluded.

  • The applicaton cannot be installed because this installer has been misconfigured

    trying to download and getting this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

    Tvdeering please remove your current installation of the Adobe Download Assistant and reinstall.  You can find more details under the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Known_i ssues.

  • I am trying to install the trial version of Acrobat but the file AdobeDownloadAssistant.exe will not run -it gives an unnumbered error that the file is not configured correctly. "This application cannot be installed...Please contact the application author

    I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
    "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    I completed the trial questionnaire & all seemed well. Can anyone help?

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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