This Attachment Type Cannot be viewed on your device

I suddenly get this message when I try to open image attachments from my email. JPG, GIF, any image attachments. I have have no problem doing this up until today. I'm at a loss as to why this suddenly happened. I've pulled the battery several times. Made sure that the attachment service is listed in my core apps, it is. Can anyone else be of assistance?

OK...be sure to do them in order though...they are steps, each depending on the success of the prior step...steps 1 and 2 MUST result in some message coming to your BB...if they do not, then proceeding is irrelevant as that step did not succeed.
snarklepants wrote:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table >  (it does not matter which line is current) > Register Now
I get a list of dozens of different CDMA lines with numbers. Only one is bolded. I have no idea what I'm supposed to do here. There is nothing about registering on any of the menus on this screen.
Yes, there are dozens of lines there...and it does not matter which you have highlighted in the list. Just press the key and select "Register Now". Are you saying that "Register Now" is not an option in the menu that pops up from the key? That would be very odd indeed...
snarklepants wrote:
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
I don't get an option for Help or Delete the email settings. Only to add one.
Is this on the device or via your carriers BIS website? If on the device, you needed to click through that KB to one it links that contains the on-device instructions:
KB15402How to send service books to the BlackBerry smartphone for BlackBerry Internet Service
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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