"This code is for an app that is not compatible with this device. You can redeem it on your desktop computer or a compatible device."

Keynote code says not for this device HE6FYH769R44 “This code is for an app that is not compatible with this device. You can redeem it on your desktop computer or a compatible device.” iPad 2 Version 4.3.5 (8L1) Model MC916LL Serial Number: DN6G9C4LDFJ0

thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,

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How to delete an Update for an App that is not loaded on phone?

I have an App Update for an application that is not (and has never been - to my knowledge) loaded on my phone!
How do I get rid of this update?
OR should I install it, or try to install and then delete the App. (if it loads).
This update does NOT show on iTunes site when the phone is connected. (not sure if it would show updates anyway).
It's a casino games application - so if I install and delete will I get inundated with unwanted gaming Apps?
And why should I get an update for an App that is not loaded - is this a software glitch, or just speculation by the writers to get some money????
This phone was pre-owned by family member, and all the updates to date have been for Apps that I have downloaded, during the year or so of my use.

Hey darwinobambino,
It seems like you are asking about how to delete some an album on your iPhone. If this album is one that you have downloaded, then you can use the following article to help you delete it:
iCloud and iTunes Match - iPhone
http://help.apple.com/iphone/8/#/iphb8d9fd5a6
Remove a song that’s been downloaded. Swipe left, then tap Delete. The song is removed from iPhone, but remains available from iCloud.
View only music that’s downloaded. Go to Settings > iTunes & App Store. Under Show All, turn off Music.
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I continue to receive an App upgrade notice for an App that is not on my computer. Apple Tech support has no explanation or solution. This has only occurred after upgrading to Lion. How do I stop this?

I continue to receive an App upgrade notice for an App that is not on my computer. After spending several hours with a variety of divisions (Lion,iTunes,iPad,iMac) of Apple Tech Support, none can give me any definitive explanation or solution. Prior to my recent upgrade to Lion, this did not occur. Has anyone else had this problem? If so, how did you resolve the issue?

You get an update notice for an app that is not installed on your Mac. Is there a stranger's Apple ID also appearing on your Mac related with this update?
If so, you have a pirated app on your Mac. If not, it should be another issue.

HT1420 When trying to buy gems (I have $50 credit) in "Clash of Clans" game I get: "Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID first purchase the app? Which app?

When trying to buy gems on the "Clash of Clans" game I get the following:
"Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the App."
I redeemed the itunes voucher on the same Apple ID I want to buy the gems with?
What do I do from here.

You will only be able to buy items in an app if you are signed into and use the same account that you originally bought that app with - is that the account that you are signed into ?

HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes

After clearing cash on mac applications won't lunch any more..I tried to delete apps like VLC player with app cleaner and again download and instal new but it's the same..goes for all apps that are not originally part of Yosemite. Please advise me?!

After clearing cash on my mac ( Go to folder: ~/Library/Caches and clear all, than to Library/Cashes and clear all again) applications won't lunch any more..I tried to delete apps like VLC player, firefox.. with app cleaner and again download and install the new one but it's the same..goes for all apps that are not originally part of Yosemite. I have done this cash clean up very often on Maverick without any problems. This time I done it again because I could not open my web site, the server has blocked me and I was trying everything including deleting cash from mac. Please advise me what to do..?!? Thanks in advance.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenks

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I accidentally deleted an app that was not backed up to the cloud; can I get it back?

I accidentally deleted an app that was not backed up to the cloud; can I get it back? It wouldn't matter too much except that it was a paid app. A search of topics wasn't successful. I've learned a lot from these discussion support communities. Thank you for any help.

Download past purchases - Apple Support

My iphone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago

My iPhone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago, what can i do?
This is the 4th charger I've bought, i don't want to keep wasting money on chargers anymore.

a_man_duh wrote:
My iPhone 5s wont charge it keeps saying that its not supported with this accessory. It was working just fine about 2 days ago, what can i do?
Take it into an Apple store and have it checked out.
This is the 4th charger I've bought, i don't want to keep wasting money on chargers anymore.
You shouldn't have bought any.
They are part of the 1 year standard warranty.
Take it into an Apple store for free replacement (if not user damaged).

TS1702 I recently purchased several apps that will not sync with iPod touch. Of 5 apps, three won't sync. Computer is authorized, I've reinstalled apps, nothing works. Any ideas?

I recently purchased several apps that will not sync with iPod touch. Of 5 apps, three would not sync. I updated all software, checked authorizations, and reinstalled the apps -- no luck. Any ideas?

All the apps state they are compatible w/ my model iPod Touch. No restrictions are set that would prevent syncing. Seems like I might have had a similar problem a while back with one app but can't recall the solution -- it was something simple.

HT201412 phone will not connect with iTunes, so you can not run, and I unlocked it and got the message that it is unlocked and I have to connect with the tunes.

phone will not connect with iTunes, so you can not run, and I unlocked it and got the message that it is unlocked and I have to connect with the tunes.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

TS2972 How do you move your music within itunes from your regular library to the homeshares library so that you can import it to your new computer?

How do you move your music within itunes from your regular library to the homeshares library so that you can import it to your new computer?

You do not have to move it as such. Here are the steps to setup HomeSharing
1) Ctrl B to turn on the top menu
2) File > Home Sharing > Create Home Share enter your apple id and password, click create
3) repeat steps 1 and 2 for the other computer and create home share using the same apple id and password
On your new machine if you have turned on the left hand sidebar the Shared Library should be about halfway down like this.
Select the songs you want and click import at the bottom right. If you want all songs then I would select one song nad Ctrl A to select all
Finally if you have a lot of songs to transfer Switch off the wifi on the old computer. Leave the wifi on the new one. Connect with an ehternet network cable. The copying speed is way faster.
Click import and grab a coffee

My Mac operating system is OSX 10.4.11 and I "replaced" my older version of Firefox with a newer one that does not open with my system. Can you send me an older version of Firefox? Thanks!

My Mac operating system is OSX 10.4.11 and I "replaced" my older version of Firefox with a newer one that does not open with my system. Can you send me an older version of Firefox? Thanks!

You can get Firefox 3.6.20 from here. <br />
http://www.mozilla.com/en-US/firefox/all-older.html

HT5622 I am trying to buy some help on the "candy crush" game but I keep getting this pop-up" unable to purchase. This item is for an app that was purchased by a different Apple ID. to buy this item with this Apple ID you must first purchase the app. My d

I am trying to buy help on my candy crush game but I keep getting this pop-up? Unable to Purchase. This item for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app. My daughter set up this game on my Iphone. I am on level 65 and don't wont to start over if I don't have to.
Any suggestions?

If it was indeed purchased with a different apple ID then there is no work around for what you want! You can try signing in with your daughter's apple ID and password and update the app and purchase whatever you want then log back in with your apple ID. This may work!

"This code is for an app that is not compatible with this device. You can redeem it on your desktop computer or a compatible device."

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