This company is no longer a joke.

The reason for the title of this thread is [should] be obvious to most customers who have had problems due to the so called DLM used by all ISP`s except cable.
I had a profile drop from 77.44 to 61 a while back,and the mods took up the case.
I refused an OR engineer visit at that time because it was not needed as my line is fine as is the fibre line to the cabinet,but was told that nothing could be done because of the DLM.
But then even though nothing had been done my profile returned like magic to 77.44 again,very wierd.
After about a week,it jumped back to 61 again,and is still at that level.
The point is that I think that the DLM can and is controlled by BT and can be set at whatever they want,when they want.
In my case I have 2 options.
1) I can leave and ditch the DLM in Nov.
2) I can take up the challenge and try to beat the DLM as per the thread below.
http://community.bt.com/t5/BT-Infinity/BT-Infinity​-2-taking-up-the-challenge/td-p/994536
Either way this joke has gone on too long and from my seat is no longer funny.
I do not know why BT do not just leave the lines alone when they are working fine,they say if it not broken don`t fix it.?

ironman123 wrote:2) I can take up the challenge and try to beat the DLM as per the thread below.
http://community.bt.com/t5/BT-Infinity/BT-Infinity​-2-taking-up-the-challenge/td-p/994536
Ixel beat the DLM iirc
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