"This computer cannot install this software"

Ok, so heres the deal. I decided to wipe my hd and reinstall os x. No problem except that now I am told by the machine that I cannot install from my OEM disk at all.

I'm having the same issue. I have a MacBook Pro Core Duo and I'm trying to do an erase and install. (Inherited the comp at work from another guy who's got way too much junk on it to cleanup manually). I'm getting the same cryptic error message when I try to do an erase and install from the Boot CD. I am using the boot cd that I received when I bought my core duo iMac Feb 2006. I think I have the boot cd's at work that came with this computer.
I guess my question is this: how can you verify if the boot disc is the one for that certain hardware configuration of your current computer (or is that even the issue)?
I found this page on apple's support pages: http://docs.info.apple.com/article.html?artnum=106693
And from that page is this excerpt:
"Troubleshooting tip: If you see a message that you cannot install Mac OS X on this computer, even though it should work with Mac OS X, you may need to install a firmware update. Restart your computer from the hard drive and install the latest firmware available for your computer."
That made sense, so I checked the firmware update pages, and there isn't a new update for this macbook pro. I'm completely at a loss as what to do at this point. Any help would be awesome
15" MBP, Intel Core Duo   Mac OS X (10.4.9)   2GB Ram, 100GB Drive

Similar Messages

  • Cannot install Desktop Software

    Hello,
    I just bought a blackberry 9700. I cannot install desktop software on my computer!!!
    I receive a “DEP – (Data Execution Prevention) error.” And then, automatically close.
    I use Windows Xp.
    Anyone can help me??
    Thanks

    Hi,
        Try running the software CD first then take the CD out and reboot your computer
    after reinsert the CD and restart installing again
    It should work then.....

  • Hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

    hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

    Hi
    Try to delete all content (format by clean install), then you can install Mavericks, however I think its better to add mavericks into External fladh drive (USB)
    to do clean install"
    the language in the screenshot is Swedish which is same in English "Radera= delete), make sure you do back up first for you photos, music, documents,,,,,etc.

  • Cannot install any softwares!

    cannot install any softwares! everytime i try to install anything it asks for my account password,
    once i enter it, thats it. nothing happens.
    i upgraded it from snow leapord to lion (latest updates). I dont have a DVD to do any kind of disk repair.
    please help! i need to install win7 through bootcamp.

    just any software.
    well the last incident was when i tried to install win7 through bootcamp. at one point it asks me to erase the win7 (as i tried to install win7 like few weeks ago). i checked the option and in the next step it asks me to retore. when i click restore, it asks for my account password. cos thats how my pro is set. everytime i intall it a software or try to make any changes it prompts for my password.
    when i enter...... nothing happens. the dialog box (the password prompt box) dissapears. thats it.
    no matter how many i try to d it nothing happens.
    please!

  • Cannot install the software for my new printer

    I just purchased this printer yesterday and have been working all this time trying to get the software installed.   I've used the CD that comes with the printer.  I've used the online software and used the assistant to download and install.  I've gone through many of the forums here and troubleshooted with all I've seen.   I keep getting the error message cannot install.   I'm getting frustrated at something so simple in the past has become a chore.   I have only used HP products for my scanners/printers and I'm afraid my next step may be to pack this unit up and take it back to the store for a different brand.   Please help.

    Hello , Welcome to the HP Forums, and thanks for posting. I understand you are having an issue installing your new HP LaserJet Pro M177fw MFP on a Windows 7 computer. I'd love to help you with this. I would recommend first clearing the temp files on your computer to make sure there isn't anything there that is preventing the installation. Here are the instructions: Restart your computer.Click on your Start Menu.In the Search bar, type in %temp%, then press enter. Your Temp folder will open.On your keyboard. Select Ctrl + A (this will select all files)Hit the delete button on your keyboard to remove all temp files.Then I would recommend doing a clean boot of your computer. This will turn off any non-microsoft programs that are loading when you start your computer, to avoid any conflicts with the installer. You can follow the steps here to do a cleanboot: How to perform a clean boot in Windows Once the computer has started up again, try downloading and installing from the HP website: HP Color LaserJet Pro MFP M177 Series Full Software and Drivers If you are still unable to install the printer, try running the MS Fix It tool. This is a tool supplied by Microsoft to resolve Operating System issues, and this version is specific to issues when installing or uninstalling: Fix problems that programs cannot be installed or uninstalled Please respond to let me know if this helped to resolve your issue!Good luck.

  • Cannot install new software - adobe acrobat 9 pro

    Hi
    I have just upgraded my system software to Snow Leopard Mac OS X 10.6.3 so that I could install new software - Adobe CS5 Design Premium.
    System upgarde went perfectly, installation of all other software in CS5 went perfectly and now all I need to do is install Adobe Acrobat 9 Pro. I drag the folder from the CD into my Applications folder but it does not complete the process of copying it and comes up with the folowing error message:
    'The Finder can't complete the operation because some data in Adobe Acrobat Pro can't be read or written  (Error code -36)'
    Prior to this installation attempt I removed Acrobat 8 as instructions that came with 9 indicated that I needed to do this. The only other info that may be relevant is that this software is an upgrade pack from Adobe CS2, though I did not have CS2 on this particluar computer. It was on a different computer.
    regards
    Lorna

    To download Acrobat 9 Professional :
    Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
    Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
    This is the direct download link for Acrobat 9.
    Note : This link would only work from the downloads page of Acrobat 10.

  • Cannot install Creative software in Vi

    VISTA (Home Premium 32-bit) has detected my Nano Plus (which has the latest firmware) and installed the nati've drivers. It shows up in device manager and is detected by WMP . When I try and install either CMS5 or Media Explorer neither of the installation programs will proceed after they tell me that they cannot detect any supported devices. I have run the installation software as an administrator and in XP SP2 compatibility mode but I still cannot get past the hardware detection problem. Any ideas?
    As it stands now I cannot use either of my Creative MP3 players on my new PC in VISTA as in addition to the above problem Creative has determined that my fully-functional Jukebox 3 has reached the "End of Service Life".Message Edited by AbuAdam on 04-26-200708:0 AM

    I think you misunderstood my question oozish. From what I have read of the YouP-PAX software suite it is a bunch of apps for the X-Fi sound card. I do have an X-Fi card and will be looking at YouP-PAX later but what I am trying to do right now is install Creative Media Source Player/Organizer for my Nano Plus MP3 player. I have downloaded the latest version 5.0.38 which I found on the Creative site after searching for Nano Plus downloads and VISTA OS. The problem with installing this software and the "Creative Media Explorer 6.00.04 Software Pack for ZEN Nano Series players" is that the installers stop and tell me that they cannot find any supported Creative hardware installed. Since I already have the Nano Plus installed and detected by VISTA and Windows Media Player I am at a loss to find a way to get the two creative apps installed.
    Anyone got these apps installed who can help me?

  • Finder will not open and cannot install new software

    Please help:-  Finder does not open when clicked from the dock - instead the desktop icons disappear and reappear.  If I try to install a downloaded piece of software (e.i. Firefox or Chrome or Silverlight) the same thing happens and the software install simply disappears.
    When I do Verify Disk - it's okay.
    Checking Disk Permissions reveals a number of 'issues' each of which claims to have bene 'modified and will not be repaired' such as -
    Warning SUID file "usr/bin/at"
    Warning SUID file "usr/bin/atq"
    Warning SUID file "usr/bin/atrm"
    Warning SUID file "usr/bin/login"
    Warning SUID file "usr/libexec/authopen"
    Warning SUID file "usr/bin/newgrp"
    Warning SUID file "System/ry/CoreServices/RemoteManagement/ARDAgent"
    Warning SUID file "usr/libexec/security_authrampoline"
    Plus others ...
    Reparing Disk permissions has no effect.
    This started happening last week and seams to be getting worse - after reboot the problem continues.......

    Guys, thanks for the support and ideas:-
    Moving the /com.apple.finder.plist to the desktop and restarting clearly made a difference.  I then deleted the plist folder on my desktop, however, the problem has slowly returned.
    I did steps 1 & 2 suggested by Linc Davis above and;
    Step 1 - there was no evidence of the errors but with limited test capability as 'my downloads' folder was  empty - so I was unable to attempt an install.  The machine however did seam to run quicker and Folder opened just fine when asked.
    Step 2 - slower in Safe Mode and right-click failed to operate but Finder opened correctly each time.
    After re-start and connecting again my external stuff (HP Printer, TimeMachine HD, Duronic USB hub, HK Speakers - they've been attached from day 1) the problem is completely back as before the deletion of the /com.apple.finder.plist  The desktop goes 'off' (desktop icons disappear) and 'on' (they reappear) without an install being achieved or 'allowed'.
    Verify Disk is okay.  Disk permissions produce the same result as first posted above.  Repair Disk Permissions has same result as before.
    Here's the latest console items since the restart following Step 2 above:-
    21/02/2015 18:27:05.107 Finder[544]: objc[544]: Class SynoSIMBLPlugin is implemented in both /Library/ScriptingAdditions/SynoSIMBL.osax/Contents/MacOS/SynoSIMBL and /Library/ScriptingAdditions/SynoCxtMenuSIMBL.osax/Contents/MacOS/SynoCxtMenuSIM BL. One of the two will be used. Which one is undefined.
    21/02/2015 18:27:05.110 Finder[544]: [configureWithNodes]
    21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
    21/02/2015 18:27:05.111 Finder[544]: Lion: [configureWithNodes]
    21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
    21/02/2015 18:27:05.111 Finder[544]: Mavericks: [configureFromMenuNeedsUpdate]
    21/02/2015 18:27:05.111 Finder[544]: [addViewSpecificStuffToMenu]
    21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
    21/02/2015 18:27:05.111 Finder[544]: Mavericks: [addViewSpecificStuffToMenu]
    21/02/2015 18:27:05.111 Finder[544]: [handleContextMenuCommon]
    21/02/2015 18:27:05.112 Finder[544]: oldMethod is nil.
    21/02/2015 18:27:05.112 Finder[544]: Lion: [handleContextMenuCommon]
    21/02/2015 18:27:05.112 Finder[544]: oldMethod is nil.
    21/02/2015 18:27:05.112 Finder[544]: Mavericks: [handleContextMenuCommon]
    21/02/2015 18:27:05.113 Finder[544]: objc[544]: Class SynoMacIconOverlay is implemented in both /Users/Hancockfamilymac/.CloudStation/app/icon-overlay/4/SynoMacIconOverlay.bun dle/Contents/MacOS/SynoMacIconOverlay and /Library/Application Support/Synology/SynoMacIconOverlay.bundle/Contents/MacOS/SynoMacIconOverlay. One of the two will be used. Which one is undefined.
    21/02/2015 18:27:05.114 Finder[544]: objc[544]: Class SynoCloudContextMenuUtils is implemented in both /Users/Hancockfamilymac/.CloudStation/app/icon-overlay/4/SynoMacIconOverlay.bun dle/Contents/MacOS/SynoMacIconOverlay and /Library/Application Support/Synology/SynoMacIconOverlay.bundle/Contents/MacOS/SynoMacIconOverlay. One of the two will be used. Which one is undefined.
    21/02/2015 18:27:05.114 Finder[544]: configureWithNodes:old method lost
    21/02/2015 18:27:05.114 Finder[544]: configureWithNodes:windowController:container:: old method lost
    21/02/2015 18:27:05.115 Finder[544]: addViewSpecificStuffToMenu:browserViewController:context:: old method lost
    21/02/2015 18:27:05.115 Finder[544]: handleContextMenuCommon:nodes:event:view:browserController:addPlugIns:: old method lost
    21/02/2015 18:27:05.115 Finder[544]: handleContextMenuCommon:nodes:event:view:windowController:addPlugIns: old method lost
    21/02/2015 18:27:05.117 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-data /Library/Preferences/com.apple.security-common.plist
    21/02/2015 18:27:05.123 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.128 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.133 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.138 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.144 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.148 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
    21/02/2015 18:27:05.210 garcon[548]: Initialized badges.
    21/02/2015 18:27:05.210 garcon[548]: Connecting to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'
    21/02/2015 18:27:05.211 garcon[548]: Connected to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'.
    21/02/2015 18:27:05.212 garcon[548]: Invalidating watch set.
    21/02/2015 18:27:05.217 garcon[548]: Watch set is now: {(
        file:///Users/Hancockfamilymac/Dropbox/
    21/02/2015 18:27:06.818 Finder[544]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    21/02/2015 18:27:25.254 com.apple.kextcache[428]: kext file:///System/Library/Extensions/JMicronATA.kext/ is in hash exception list, allowing to load
    21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel copy "/System/Library/PrelinkedKernels/prelinkedkernel"
    21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel "/System/Library/Caches/com.apple.kext.caches/Startup/kernelcache"
    21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel using "/System/Library/Kernels/kernel"
    21/02/2015 18:35:06.869 login[556]: USER_PROCESS: 556 ttys000
    21/02/2015 18:35:10.520 login[556]: DEAD_PROCESS: 556 ttys000
    21/02/2015 18:35:27.284 Console[561]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
    After years of suffering MS Windows gremlins I came to Mac on the advice of my brother but 18 months-in I find my Mac is acting as old Windows PC's did?  I think I'll bite the bullet and wipe and re-install my software.  Time machine should keep me right and I've backed-up my Downloads/docs/music/ to a second external.  iCloud holds my mail/calendar etc - so, that should be enough - yes?????  I appreciate all your help but do not want to waste people's time.

  • My computer cannot install windows 7 using boot comp

    hi
          my computer macbook pro cannot install windows 7 using bootcomp

    You really have not given any details.
    Windows is easy to install, if you read and follow the instructions.

  • Cannot install driver software for N8-00, Windows ...

    I'm having a lot of trouble getting any Nokia software to work on my PC.
    (This was the same for my previous Nokia 2730.)
    The first time I connected my N8-00 to my PC, running Windows Vista 32, my PC worked out it was an N8-00 and a window appeared asking me to confirm AutoPlay settings - there was a checkbox (which I checked), but no OK button.
    I could go to Start > Computer and see the N8-00 there though.
    I opened the device and found the Ovi Suite Installer and tried to run that (because the downloaded version didn't work either - I'll start another thread about my troubles with Ovi Suite) but it didn't work.
    I then removed the phone from my PC.
    Now whenever I connect my phone to my PC Windows tries to install the N8-00 drivers and fails, giving me these messages:
    "Found New Hardware - Nokia N8-00"
    "Windows encountered a problem installing the driver software for your device
    Windows found driver software for your device but encountered an error while attempting to install it.
    Nokia N8-00 USB Phone Parent
    No such interface supported
    If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
    Obviously not being able to connect my phone to my PC is very frustrating and restricts many of the features I wish to use.
    Help in solving this issue would be very greatly appreciated.

    Could someone of you resolve the problem about the connection of N8-00 to PC??
    I have the same problem and I can't resolve it. 
    Best regards!!

  • HP OfficeJet Pro 7600 will not complete Scan Feed/ Cannot Install Scan Software for Prompt

    HP OfficeJet Pro 2 issues
    1) Select Scan thru feeder, paper starts, the stops, does not complete scan.  Can I reset?
    2) Used to have desktop Scan Icon, updated to Windows 7 - 64 bit, no longer have the Scan Icon for desktop
    I love this printer.  Certainly would like to continue Scanning when needed.
    Sincerely,
    [edited email address by moderator]

    Hello AnnaY,
    Welcome to the HP Forums.
    I see that you are having a few issues when it comes to scanning and paper feed issue from the ADF.
    I do have some troubleshooting steps that we can try in the attempt to resolve this issue.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I also suggest that we do a complete uninstall and then a reinstall just in case an update was done that changed either the software for the printer or a Windows settings.
    Please remove the usb cable from the printer and the computer and leave it disconnected until further notice.
    The next step is to click on the following link and follow the instructions for Uninstalling the Printer Software.
    Once the uninstall is complete, please restart the computer.  When the computer is back up and running, please make sure that any firewalls or anti virus protection is temporarily disabled.
    The next step would be to install the HP Officejet Pro Full Feature Software and Driver.  Save the download to your Desktop to that it creates it's own icon.  This will make it easy to find.  Follow the instructions and please do not connect the usb cable until prompted to do so.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Cannot Install USB760 Software on Windows 7 64 Bit Dell

    My Verizon software does not install correctly. It keeps hanging up on "Checking for previous versions of Verizon Access Manager. I have not previously installed any broaddand wireless software on this system. Does anyone have some ideas on how to get this working?

    I have provided some information below that may be helpful.
    Step 1 – Restart the computer (if it has not been done already) and completely uninstalling the existing software and drivers.
    Step 2 – I would recommend downloading the software from our www.vzam.net website. Once you are on the website, follow the steps below to ensure the correct version is downloaded.
    -On the red menu on the left hand side, select “Consumer Downloads”
    -Select Windows 7 on the drop down menu of question 1
    -Select PC card, Express card or USB Modem for question 2
    -Select Verizon Wireless USB760 for question 3
    -Select Continue
    -Enter the devices 10-digit number
    -Select Download Now
    -Select Save for the file
    -Save it to a location (ex. Desktop, or personal folder)
    Step 3 – Complete the installation and run an activation on the device. Instructions given below:
    http://support.vzw.com/clc/devices/knowledge_base.html?id=14636

  • Cannot install BootCamp-Software in Windows

    Hi!
    I have a little problem with the BootCamp-Software. When I want to install it in Windows (e.g. from the Mac OS X installation CD), this message appears:
    Windows Installer Installation Wrapper
    Dieses Patchpaket konnte nicht geöffnet werden. Stellen Sie sicher, dass das Patchpaket existiert und dass Sie darauf zugreifen können. Oder lassen Sie den Hersteller der Anwendung überprüfen, ob es sich um ein gültiges Windows Installer-Patchpaket handelt.
    OK
    In English:
    This Patch-Package cannot be opend. Please be sure, that it exists and that you can access it. Or let the software producer check, whether this is a valid Windows Installer Patch Package.
    I once had the Software installed, but then uninstalled it for some reason, I don't know any more.
    Can you please help me? (Re-installing Windows is not a satisfying solution.)
    Thanks,
    doggie

    I think this is a language issue with the registry.
    http://www.google.com/search?q=bootcamp+languageregistry
    http://discussions.apple.com/thread.jspa?messageID=8559558
    http://discussions.apple.com/thread.jspa?messageID=8552282
    There IS an Apple tip in the BootCamp 2.1 download page.
    http://support.apple.com/kb/HT1845
    http://support.microsoft.com/kb/812490

  • Cannot Install HP software (not drivers) for HP L7680 (new) printer

    Purchased a new MacBook Pro with Leopard and an HP L7680 printer. The printer is found and added as a printer but the extra software provided on the HP install DVD won't install. I downloaded the latest copy from HP Support and get the same result (it was in fact the same version). The installer asks if I want to install the HP support software and if I respond Yes or No it simply bounces back to the previous screen.
    The extra software, at least on Windows, let's me access the scanner, fax, etc. via software.
    I tried the same software on a friend's 10.4 G5 iMac and it works fine so this appears to be a 10.5 (or an Intel?) issue.
    Anybody have any luck or knowledge of this issue?
    No response from HP Support. They are probably overloaded at this point.

    You want to know why? I'll tell you why. It's because Apple's the new Microsoft. My system was much better off with Tiger - but of course we all get suckered to buy Leopard. And what happens? You're printer doesn't work 100%. I mean, hear me out. I have an HP Photosmart C4280 - why by the way, I PURCHASED FROM AN APPLE STORE! I can almost understand if I had some strange unknown device - but come on! Work with me here! This is so exhausting! I spend $2300 on a computer and all-in-one printer and I can't even scan a measly photo? Do you know how embarrassing it is to have to use my neighbor's (XP) PC to scan my photos? Absolutely disgraceful. If Apple offered me my money back, I wouldn't think twice.
    What is this, Vista??

  • Ovi suite cannot install primary software to phone

    Ovi 3.0.0.290
    The first time I connect my E7 to the pc running the ovi-suite, the suite wants to install
    some primary software to the phone. Unfortually, this proces fails without a errorcode,
    there isn't even a response for acceptation by the phone.
    Please send help!
    Gr, Marcel Verberg
    Solved!
    Go to Solution.

    HI,
    Freeing space on C:\ phone memory is a problem.
    Windows says that the phone's memory is full,
    but after selecting the folders and files the total
    use is 36.5kB ?!
    So what goes wrong?
    Gr, Marcel Verberg
    Attachments:
    2011-03-28_165451.png ‏185 KB
    2011-03-28_165547.png ‏277 KB

Maybe you are looking for

  • Utl_file.file_type / ora01041:hostdef does not exist

    Hello all, I have got a problem with ora01041:hostdef does not exist. My package compiles well untill he reaches a procedure with an declaration with the utl_file. I get above error and Oracle terminates unexpectedly. The stranges thing is that this

  • Flatfile loading-info packager settings

    hi guys, Im trying to load one flatfile into infocube. when Im doing settings in infopackage,I came across a tabstrip with name EXTERNAL DATA....in that I didnot understand 1. the two options they gave where I have to choose one.Can u explain the mea

  • Error when querying REST web services from web-based InfoPath form 2013 environment

    Error when querying REST web services from web-based InfoPath form 2013 environment, we are trying to consume REST web service in InfoPath form ( SharePoint 2013 version)  http://spapp/sites/litigation/Intake/_api/web/lists/getbytitle('Email%20Profil

  • Where is the list of pending driver updates?

    I saw mentioned somewhere on these discussions that HP had a "list of pending updates". Anybody know where that might be? Like others I subscribed to HP Alerts, and all I get is SPAM.

  • Change form target dynamically

    Hi all, I have a Struts form, declared as: <html:form method="POST" action="myaction" target="_top"> This form uses the ActionForm validate. When the validate method returns no errors I need the Struts action to display the result page in the "_top"