This computer is no longer authorized to play purchased items

When I plug in my iPod and iTunes starts syncing, I get the message "This computer is no longer authorized to play purchased items that are on the iPod '___'s iPod.' Would you like to authorize this computer for items purchased from the iTunes Store?"
When I then click Authorize, iTunes brings up an ancient iTunes ID that I haven't used in years. I do remember the password for it, though. However, that doesn't work. It says an error has occurred. When I enter my current (and longterm) iTunes ID and password, that also doesn't work (same error message). I've tried deauthorizing my Macbook but I get another error message. Worth noting--I don't get an error message when I log into iTunes through the store.
I don't think this is a problem with my iPod. I think it's an iTunes issue. (I could be wrong of course.) By the way, all of these songs should already be authorized. I haven't made any purchases lately, and syncing these songs previously has been no problem. It appears that the songs that are causing the trouble are DRM songs that I have yet to update (purchase an update from Apple, gee thanks, Apple) to non-DRM format.
Please advise. Thanks!

This just happened to me too. I migrated my old mac to a new one. I was getting the same message "This computer is no longer authorized to play purchased items that are on the iPhone “_____”. Would you like to authorize this computer for items purchased from the iTunes Store?". when I try to sync any ios device.
This worked for me. ALL user id's for itunes in the computer need to be authorized for every account on this machine.
When I click authorize after getting the message above I noticed that the ID that showing was for my spouses account. I actually have two itunes accounts on this machine (me and my spouse).
If you look in your itunes folder check if you have more than one itunes account. Open iTunes with the "option" key pressed. Select the other account. Sign in using your email username and password for that account. Then authorize that one. Log out, close itunes, and reopen with "option" pressed. Select your main itunes account. Sign in again with your normal ID and password.
I'm all fine now. I hope this works for you too.

Similar Messages

I'm getting this error message "This computer is no longer authorized to play purchased items that are on the iPod '___'s iPod.' Would you like to authorize this computer for items purchased from the iTunes Store?" I have authorized the computer.

I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store. When I authorize it, it says it is already authorized. Then the process starts all over again. Help.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize this computer for items purchased from the iTunes Store?

My itunes on my iMac for the passed few weeks now keeps on comming with the message "This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize this computer for items purchased from the iTunes Store?"
or "This computer is no longer authorized to play purchased items that are on the iPad. Would you like to authorize this computer for items purchased from the iTunes Store?"
This while everything was working fine.
Please advise what I can do with this message.
When I press autorize, it comes up with a unknow appleID. When I use apple ID's that work - it comes with the message that the computer is autorized. but then the autorization message comes back.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

I am trying to sync my iPad to my computer. When I do, I am told that "This computer is no longer authorized to play purchased items that are on the iPad"

I am trying to sync my iPad to my computer. When I do, using either WiFi or USB connection, I receive the following message: "This computer is no longer authorized to play purchased items that are on the iPad "XXX". Would you like to authorize this computer for items purchased from the iTunes Store?" I have deauthorized and reauthorized repeatedly, and even trashed the SC folder, but the symptom continues. I am using OS 10.9.3. iOS 7.1.1, and iTunes 11.2.2. Suggestions/solutions would be welcome!

A link in the article that Texas Mac Man provided has several troubleshooting steps for "repeated requests for authorization":
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Take a look to see if any of those steps will clear up you issue.
Cheers,
GB

This computer is no longer Authorized to play purchased items that are on the iPhone

I just moved all my files from my old PowerBook Pro to my new PowerBook Pro which came with Lion pre-installed. Everything has worked fine except that when I try to sync my iPhone to my Power Book, I get a popup box saying that "This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize the computer for items purchased from the iTunes Store?" It also warns me that if I do not authorize this computer, 132 items will be removed from the iPhone. When I tell it to authorize, it then tells me that the computer is already authorized, and then I get the same message again. I have tried deauthorizing my new computer, then try syncing again. I tell it to authorize, it tells me that authorization was successful. Then I get the same popup and message telling me that this computer is no longer authorized. I have deauthorized the old computer.
Would appreciate any suggestions you might have.
Thank you,
PLH

Yup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad.

Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error.

Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error. I have read and followed the instructions in the support article TS1389. I do NOT have an SC info folder at /Users/Shared/ directory to delete.
I just installed Lion yesterday, and am running iTunes 10.4. First attempt to sync since upgrade.
Thanks
Dan

Yup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad.

TS1389 This computer is no longer authorized to play purchased items that are on the iPod âMac0217âs iPodâ. Would you like to authorize this computer for items purchased from the iTunes Store?

This computer is no longer authorized to play purchased items that are on the iPod “Mac0217’s iPod”. Would you like to authorize this computer for items purchased from the iTunes Store?
If you do not authorize this computer, 117 songs, including “Der Kommissar”, will be removed from the iPod.
I have authorized the computer but keeps giving me the message above.
I recently had my mother board replaced but my hard drive was spared. Ever since the replaced mother board I been getting this message.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

Hello..when i plugged my iphone into my mac to download some music i got the message "this computer is no longer authorized to play purchased items...." but I cant remember the password associated with my itunes acct..it just keeps going around in circles

im getting a message saying my mac is not authorized to play purchased items...but i cant remember the password associated with my itunes acct...help someone?

https://iforgot.apple.com/

Computer is no longer authorized to play purchased items on your iPhone

I am all of a sudden getting an alert "this computer is no longer authorized to play purchased items that are on the iPhone “Bob's iPhone 5”. Would you like to authorize this computer...?"
No changes or deauthorization were done to Mac before this alert. Worked fine this morning.
When I try to reauthorize it tells me I already am authorized, and then cycles back to the alert window telling me I am not authorized. Same for my iPhone 5 and my iPad.
Any thoughts?

Hey there,
You discussion came up in a search for the same error message that milepost included in the start of this thread.
I have the same error message across multiple devices that my family uses. It is intermittent and once I put my password in for the account it comes up with a window that says something to the effect that all 5 of 5 computers have been authorized for this account - but it seems to carry on after that.
I just wanted to add that I am seeing a similar message and do not recall anything that has changed to cause it. We are a multi iOS family but so I just wanted to confirm that the limit of 5 refers to computers - not to the number of iOS devices that may be managed on the computers - is that correct?

Hi , I would like to ask you about purchase item transfer to ipad from mac book Itunes, But This message will be notified on screen this ipad could not be synced because this computer is no longer authorized with that purchased item on this ipad.

Hi ,
I would like to ask you about purchase item transfer to ipad from mac book Itunes, But This message will be notified on screen
"This ipad could not be synced because this computer is no longer authorized with that purchased item on this ipad"
I did authorized in the store, but still did not transfer to the mac. Could you please to tell me what should I do it? Please let me know that as soon as possible.
Regards,
Thank you

The iPad is fine. But the computer you're syncing with needs to be authorised with the Apple ID that was used to buy the material on the iPad. You do this by picking the 'Authorize' item from the menu in iTunes and entering the account name and password.

My iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone

my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

Ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

My ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

Are you sure you authorized it for the ID)s) that purched all the media on the iPod?
If so them maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

The iphone could not be synced because this computer is no longer authorized for purchased items 2014

the iphone could not be synced because this computer is no longer authorized for purchased items

Hello 7283,
Thank you for providing the details of the issue you are experiencing with syncing your iPhone. It sounds like you computer is not authorized for some of the purchases on your iPhone.
I am not sure if you have authorized your computer, but I recommend trying that first. If you have purchases from multiple Apple IDs on your iPhone, you will need to authorize all the Apple IDs used to make purchases. Use these steps:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If you have already authorized your computer, I recommend reviewing the following article for additional assistance:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone

Hi everyone.
I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
If someone knows the solution please help! I truly appreciate it.
-Jennifer

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

This computer is no longer authorized to play purchased items

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