This computer is no longer authorized
Every time I sync my new iphone 3G, I get the message "This computer is no longer authorized". When I enter my password, it accepts it and says, the computer is already authorized. It is a bit of a pain and seems a little stupid. What can I do?
It's most likely your computer, try this:
1. Choose Start > Computer.
2. Choose Organize > Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
5. Click OK.
6. Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed:
C:ProgramDataApple ComputeriTunes
7. Right-click the SC Info folder shown and from the shortcut menu, choose Delete.
8. Restart the computer.
9. Open iTunes.
10. Authorize your computer to play your purchases. Note: If you have multiple accounts you will need to authorize your computer for each account.
Similar Messages
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Full message that pops up
"The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
My problem is most likely not due to using many accounts because I only have one and it is the only one that I use. I do not share accounts with my family members. Still, I have tried everything here, nothing has worked for me. Since I don't often listen to Podcasts, I have deleted them from my iPod. I have no idea why I am unable to sync and no one seems to have the same problem as me.
Thank you for your help in advance.
Details
iPod touch, 5th generation
iOS 8.1.2
iTunes 12.0.1.26
Windows 8
Purchases
Pre-ordered album "Froot" purchased from the account that is authorized to my computer
Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computerTry backing up to iTunes and restoring from that backup
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Hi I have a macbook pro (late 2011) running on Yosemite and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE " " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks
Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.
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My ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.
Are you sure you authorized it for the ID)s) that purched all the media on the iPod?
If so them maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
"this computer is no longer authorized for applications that are installed
"this computer is no longer authorized for applications that are installed on the ipad "name of ipad" Would you like to autoriize for items purchased from the itunes store?
if you do not autorize ....
Why am I getting this message I only have 1 computer the ipad connects to, it hasnt changed so why do I suddenly have to autorize it again????I've gotten the same issue now on my ipad.
My mac mini is authorized. I only have ONE itunes account. I sync my original ipad today and I get this message. So i say sure authorize, even tho it is. Enter login and password, comes back with this computer is already authorized. I knew that but ok. hit ok. Up pops message that this computer is no longer authorized, blah blah blah. Ok ill try again. Authorize credentials entered. Get message that computer is already authorized. Itunes is most recent 10.2.1. Ipad is updated to 4.3.1.
I deauthorized computer and reauthorized it. Still get loop.
google for solutions, find lots of problems, no answers outside of reinstall itunes and it "might" work, but not for everyone. Not gonna do that yet.
Figure Ill call, I mean its not that an old a device and its surely a bug in the software, I havent changed a single thing since I last synced and only tried got the sync message when i plugged it in to update the OS.
/rant on Go through a gazillion voice prompts and question, finally get operator and he'll help me if i spend 80 or 30 bucks depending on the service program I want. Yah know thats just total #$%@.
How about some customer service eh? How about posting a solution to the forums. If you dont have one, at least tell people that.
I get the same bit of attitude when I walk in the apple store. Love the products, have been an apple user since the IIe, but I just want the products I bought from you, the software that I get from you, the music that I buy from you, the apps that I buy from you, etc etc to WORK with each other.
/rant off
has anyone seen a solution for this. -
why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
I'm getting Error Code: “This computer is no longer authorized for purchased items that are on this iPad.”
I have tried re-authorizing and the error persists.
I have also tried de-authorizing ALL my devices, then re-authorizing and that did not help either.
My husband and I share this iPad and we have set up family sharing.
We have also each purchased apps using our separate iTunes accounts before I set up the family sharing.
How can we fix this error message so that I can back the iPad up to my Mac again?
Husband thinks that at some point we each synced the iPad to our respective Macs.
Could that be it?
Thx!!I'm not using family sharing, but if you want to sync or backup the iPad with ITunes, I believe that you have to be signed into the same ID on the iPad that you are signed into on the computer and you also have to be authorized for all Apple ID's on that computer that you want to sync or backup with.
DO you have multiple iTunes libraries on the one computer?
http://www.imore.com/how-use-multiple-apple-ids-one-computer-and-itunes -
Hi ,
I would like to ask you about purchase item transfer to ipad from mac book Itunes, But This message will be notified on screen
"This ipad could not be synced because this computer is no longer authorized with that purchased item on this ipad"
I did authorized in the store, but still did not transfer to the mac. Could you please to tell me what should I do it? Please let me know that as soon as possible.
Regards,
Thank youThe iPad is fine. But the computer you're syncing with needs to be authorised with the Apple ID that was used to buy the material on the iPad. You do this by picking the 'Authorize' item from the menu in iTunes and entering the account name and password.
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I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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Dear All.
Pls help to solve this problem for me cos i try to many time but cant done...Thank you, KirthikaVijayakumar
I'm happy to hear that worked for you.
But I've got so many apps, and a lot of them have important data that I don't want to risk losing by deleting them all. Surely that can't be the only way to solve this problem. Help, Apple!
Both my devices - iPhone 4S with iOS5.1.1 and iPad Mini with iOS6.1.3 - have suddenly become unable to sync purchased items because "this computer is no longer authorized". But when I authorize my computer, I'm told it was already authorized. -
the iphone could not be synced because this computer is no longer authorized for purchased items
Hello 7283,
Thank you for providing the details of the issue you are experiencing with syncing your iPhone. It sounds like you computer is not authorized for some of the purchases on your iPhone.
I am not sure if you have authorized your computer, but I recommend trying that first. If you have purchases from multiple Apple IDs on your iPhone, you will need to authorize all the Apple IDs used to make purchases. Use these steps:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If you have already authorized your computer, I recommend reviewing the following article for additional assistance:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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Hi everyone.
I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
If someone knows the solution please help! I truly appreciate it.
-JenniferiTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone." First I have authorized the computer - several times. Second, there is nothing on my IPhone. I'm try to transfer my ITunes library from my Mac to my new IPhone. Thanks.
Well Authorize the Computer...........
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Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2
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