This Connection is Untrusted keeps coming up. It won't accept any certificates.

Whenever I try to go to any page that requires a log in I keep getting this message page "This Connection is Untrusted". On some pages it won't give me the option to accept and go on ( example: when I try to log in to YouTube). It seems that Firefox does this when I unplug my computer for a couple of days. I've tried to go into settings and change the certificates part but I can't get anything to work.

Check the calendar/clock on your computer, to be sure that the date/time are correct. If your computer will not hold/keep the correct information, you may need to replace the "coin" battery on your motherboard (see your manufacturer or your computer manual for instructions and to determine whether you have a replaceable battery or if it is soldered to the motherboard).
*http://kb.mozillazine.org/SSL_Security_Error
*Set date time Windows XP: http://www.techyv.com/questions/date-and-time-setting-windows-xp
You can view the certificate information by clicking the Site Identity Button (icon at the left end of the Location/URL bar; see below) when on the page, then click More Information, on the Page Info "Security" tab, click "View Certificate", then on the "General" tab, look at dates under "Validity".
*https://www.mozilla.com/en-US/firefox/security/identity/
*https://support.mozilla.com/en-US/kb/Site+Identity+Button
*http://www.dria.org/wordpress/archives/2008/05/06/635/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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    Make sure the date and time is set correctly.
    Open System Preferences > Date & Time then select the Date & Time tab.
    Select:  Set date and time automatically
    Then select t he Time Zone tab.
    Select: Set time zone automatically using current location
    Quit and relaunch Safari to test.

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    * which '''issuer information''' does the certificate contain?
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    Hello Rykuu, also, check the time and date of your system, if the date and time on the computer are wrong then security certificates may not be valid.
    which security software do you have (firewall or/and anti-virus)?
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  • My FireFox Keeps Saying This Connection Is Untrusted

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    hello, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
    * what is the '''error code''' shown under ''technical details'' on the error page?
    in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
    * which '''issuer information''' does the certificate contain?
    thank you!
    [["This Connection is Untrusted" error message appears - What to do]]

  • This Connection is Untrusted how do I fix this?

    Ok for the past few days now I have been getting This Connection is Untrusted on sites like google and facebook and my clock is set right so I have no idea what to do and I also keep getting pages that look like this http://gyazo.com/e6ec92875781ee25ac3bcd3783e08b5f.

    A common problem recently is Firefox not being set up to work with your security software. Some security suites include a filtering feature. In order to filter secure connections (HTTPS URLs), the security software presents a fake certificate to Firefox so it can intercept and stand in the middle of the secure connection. To have Firefox trust these certificates, you may need to do something such as import a root certificate, or click something in your security software's settings.
    But I'm not aware of Norton causing this problem, so I'm suspicious that it's something less benign.
    If you have added Exceptions, please check the "Issued by" section on one or two of the exceptions you've made to learn more about the source of this issue.
    orange Firefox button (or Tools menu) > Options > Advanced > Certificates mini-tab > "View Certificates" button > Servers tab
    Click a certificate and use the View button. The kind of issuer you might find is:
    Name associated with your security software, such as ESET, BitDefender, etc.
    Sendori (indicates unwanted software from Sendori)
    FiddlerRoot (indicates unwanted software named similarly to BrowserSafeguard, BrowserSafe, SafeGuard)
    Something else
    If you have not added Exceptions, you can click the Add Exception button in the error page, then in the dialog click View Certificate or Get Certificate to see the Issued by section. You do not need to finish adding an exception.
    What do you see?
    See also
    *https://support.mozilla.org/en-US/questions/993651?

  • This Connection is Untrusted - every website

    I keep getting the 'This Connection is Untrusted' message. It's on all websites.
    == This happened ==
    Every time Firefox opened

    Hey, I had this same problem. The problem is caused by your computer time and date being off from the actual time and date. There is a very simple solution. Check your date and time on your computer. If it is incorrect change it back to the right time. Make sure the month and year are correct too. That should fix it.

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    I might have deleted some security certificates or added some add-ons right before I noticed the error message.
    Anyone have any ideas?
    Thanks.

    check this article ...
    [["This Connection is Untrusted" error message appears - What to do]]
    ... and let us know, if it helped.

  • I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted"

    I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted". Even when I do accept the risks the site no longer looks the way it's looked for years. Twitter doesn't even give me the option to accept the risks at all and shows this error (Error code: sec_error_unknown_issuer). I've tried resetting Firefox, I've checked the time and date, and I've removed and added Firefox to see if that would work. Nothing seems to be working so I can see the sites the way they normally would be instead of "coded". Can anybody help me please?!!! Thanks

    ok, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
    <sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

  • Every time I try to log into ANY website that is secured, I get an error message "This connection is untrusted."

    The error message is:
    This Connection is Untrusted
    You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.
    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
    What Should I Do?
    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
    www.facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)
    If you understand what's going on, you can tell Firefox to start trusting this site's identification. Even if you trust the site, this error could mean that someone is tampering with your connection.
    Don't add an exception unless you know there's a good reason why this site doesn't use trusted identification.
    Steps I have take so far:
    Verified that system clock is correct
    Cleared all cache, history, cookies, etc.; didn't help
    Started Firefox in Safe Mode; didn't help
    Disabled all Firefox extensions; didn't help
    uninstalled and reinstalled Firefox using Control Panel; didn't help
    Ran Microsoft Safety Scan for malware; nothing was found
    Other information:
    This problem exists ONLY in my user profile and ONLY in Firefox. All 5 other users can run Firefox with no problem. I can run IE and Chrome with no problem.
    Problem exists in ALL secured (https) sites.
    I use Avast and Windows Firewall. Had never heard of ESET or BitDefender before searching these forums.
    A lot of the sites don't give me the option to Make an Exception. The two that I tried to make exceptions for, still wouldn't open.
    Run Windows 7 64-bit

    unfortunately the fiddler2 issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
    <br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

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    Is that content loaded in an iframe?
    You can check that via the right-click context menu to see if there is a "This Frame" item.<br />
    If that is the case then try top open the frame in a new tab or otherwise check the Technical Details of the error message.

  • Firefox (latest versions) on both Mac 10.6 and Windows 7 show "this Connection is Untrusted" on my bank site

    This started for me 1/17/2011 on the savingsbank.com website:
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