This copy of windows 7 is not genuine

i have a hp 2000 laptop which came with windows per-installed. i have had it for about 2 months now and recently i decided to install multiple linux distros. so i made a logical partition from the D drive and which became the B drive. i installed the distro
with yumi. it failed to work so when i tried to boot back into windows (i believe this is the hd1) it said bootmgr is missing, but when i boot in to the hd0 (system reserved), it boots into windows. To fix this, I deleted the B drive and i installed plop boot
manager with Bootice.(I also made a G drive and installed linux onto the existing primary D partition). i rebooted the computer when i booted into windows, it was asking for an activation key. when i entered the activation key from winkeyfinder, i get 0xC004E003.
Does this have anything to do with the bootmgr missing?

the fact that the windows partition doesn't boot (or that it has no bootmgr), doesn't seem to be a problem. i checked this by making the system reserved partition active and installing Windows NT 6 MBR. (my touchpad is also fully functional now).
*The Activation problem still persists
Please follow the directions below, but be sure to post your results in a brand new thread in the
Windows Genuine Forums.
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post
your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
Simply delete the only lines that contain links - this will allow the remainder of the report to upload (and those lines are not generally
critical to the report anyhow)
Please do not read this sentence. Please ignore the previous sentence.

Similar Messages

MS says my HP copy of Windows 7 is not a genuine copy

I waited and waited for the update icon to show uo in my system tray. it never did. Then i remembered a strange message during that time. I had made a screen shot of that message. it very clearly stated "this copy of Windows 7 is not a genuine copy." Has anyone else seen this problem. I bought this computer new and no one has used it but me. How could it not be genuine? Why would HP sell me something like that? Does anyone have an answer?

the fact that the windows partition doesn't boot (or that it has no bootmgr), doesn't seem to be a problem. i checked this by making the system reserved partition active and installing Windows NT 6 MBR. (my touchpad is also fully functional now).
*The Activation problem still persists
Please follow the directions below, but be sure to post your results in a brand new thread in the
Windows Genuine Forums.
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post
your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
Simply delete the only lines that contain links - this will allow the remainder of the report to upload (and those lines are not generally
critical to the report anyhow)
Please do not read this sentence. Please ignore the previous sentence.

Windows 7 - Build 7601 this copy of Windows is not genuine

Hello everyone.
Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.
MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.
Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.
I am not very good with this technology stuff and im getting really frustrated.
Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????
Please help. Thank you.

Re: "This copy of Windows is not genuine" message

Hello, this morning the following message appeared as my wallpaper:
"Windows 7
Build 7600
This copy of Windows is not genuine"
Windows came pre-installed on my laptop (i.e. is genuine).
I searched Microsoft, their solution is to run rsop.msc - when I try to do this, I am given the message 'Windows cannot find 'rsop.msc''.
Can anyone help?
Many thanks in advance.

Hi
Toshiba preinstalled image is already activated and does not need to be activated again
Also the serial key at the bottom of the unit will not help you. It belongs to the image (OEM version) which is already installed and activated

My computor has a message that says this copy of windows is not genuine. Please Help

My computor shut down and I called the lenovo help centre.I was then told that as my computor was not responding that I would have to return it to its factory default settings. The guy told me to turn off the computor and then press f11 and hold while turning it back on . I now see the message on the screen windows vista build 6001, this copy of windows is not genuine. I dont know what to do and the people at lenovo refuse to help me. Can someone please tell me what to do as Im not very computor litterate.

You can try this, i have see it on another french forum
(in a command line - cmd)
enter
slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX where XXX... is your licence N°, you find it on the Microsoft sticker
then enter
slmgr -ato
for activation
Message Edited by erbscr on 01-22-2009 12:00 PM

"This copy of windows is not genuine.Build 7601". G71-333CA Notebook PC

Hi,
Few days ago I got the blue screen and after reboot I got the message ""This copy of windows is not genuine.Build 7601". Error code 0x8007007E.
I tried to restore the system to a previous state but it didn't work.
Now, after rebooting I log in and all I get is a black screen with a small text in the right low corner as mentioned. No other command works.
How can I recover the system without reinstalling windows?
Product number: VM115UA#ABC, G71-333CA, Windows 7
Thank you,
Dan
This question was solved.
View Solution.

podan wrote:
What is the difference between a purchased recovery disk and the ones that I created?
I don't understand why HP installs a different key than the label one. Why bother to place a label with a product key that is not real? I would have knew about all this twist I would have bought a proper Windows licence (at least I would have had the installation kit) and laptop without all the HP useless applications (which proves that if you are in trouble they cannot help at all).
Thank again,
Dan
1. Recovery discs from HP perform the same recovery but take longer to do the recovery than the one's you make yourself.
"HP shipped media covers multiple series and many different configurations. (One set of discs may cover a series that has 10 or even many more unique configurations)
Because of this the process first lays down a 'base' image, and then customizes the image for that specific configuration.
The F11 and customer created media recoveries are specific to that model PC, and are quick because it is laying down an image that is designed only for one configuration.
The last phase of the HP shipped recovery is installing and customizing the software for that specific model. This last phase can take a very long time, can have popup windows (that should not be clicked), and can involve multiple reboots. Specifically around 12%-19% on the display is where this occurs.
Please don't interact with the PC during this time.
Don't click on any popups unless the system completely stops for significant time.Unless there is a unknown error, the recovery process is actually designed to handle this.
For notebooks, this process can take 4-6 hours on certain configurations."
2. All OEM PC manufacturers use what is called a Volume License Key (VLK), it makes it much easier to install and activate 10's of millions of Windows installations. By Law they have to give your a Single User License key because you paid for the OS when you purchased the PC, so they put that key on the sticker, this is an Industry wide standard.

"Build 6002: This copy of Windows is not genuine"

Hi everyone..
I have had my TOSHIBA Satellite L40-139 for over a year. It was bought from PC World and came with a pre-installed version of Windows Vista Home Premium. I do not have any of the disks that came with the laptop but the Windows installed is genuine.
I went to install Vista Service Pack 2 having downloaded it. I restarted my laptop only to find my desktop wallpaper had gone and been replaced with a black background and the following in the bottom-right corner of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
This was followed by a pop-up window with two options, 'Activate Now' or 'Activate Later', followed by an error pop-up that says Windows must be re-installed as an "Unauthorised change has been made...please insert CD or DVD". If I press 'Activate Now' it just goes to another pop-up that says I can contact TOSHIBA. If I click the link it just goes to a standard 'Help' screen!
I don't know what to do..I have the COA product key sticker intact and have tried entering it but it just comes back with various errors. It's as if as soon as I installed service pack 2 I've had problems. Again I do not have Vista or a toshiba recovery disk (I don't even know if it came with one). I have tried restoring Windows but it just returns with the same screens!
HELP!!
PS. Is the Toshiba support line a free number? Does anyone know a number that is free to call from mobiles? (I do not have a landline).

> As per my first post I do not have a Recovery DVD as mine didn't come with one..I take it I must be doing something wrong and there is another way to sort this? Even the Toshiba product spec states that no recovery DVD comes with it.
As per my first posting I wrote clearly that new notebooks dont come with recovery discs but with HDD recovery only and you must create recovery disc alone. Everything is described in Users manuals document. If you dont read it and dont pick up info about your notebook I cannot help you about it.
If you cannot start HDD recovery installation as described in Toshiba document then something must be screwed up. Why? I dont know.
You can try method posted by Paolo but if this will not help you must install OS again or activate preinstalled version. If you dont have possibility to install original recovery image you can order new disc under https://backupmedia.toshiba.eu/landing.aspx or try to clarify situation with nearest Toshiba service. Call them, explain the situation and maybe you will get one for free.
Sorry but I dont know what else to say.

How to resolve error message 'Windows 7 Build 7601 This copy of Windows is not genuine'

Hi
I have the following error message on my computer 'Windows 7 Build 7601 This copy of Windows is not genuine'
I have already spoken to a HP expert via telephone, and they aked me to continuously press the F11 button whilst switching on my laptop (Pavillion dm1)
It says I should see a grey bar with the text Windows is loading files on a blue screen however this does not come up on my screen.
Please can you help.
Many thanks

Try the steps in the following weblink/Video:
http://www.youtube.com/watch?v=NmBYK-vwCfI
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

Error: Windows 7 Build 7601 This copy of Windows is not genuine

This ThinkPad 4270 was new in April 2012. About 2 weeks ago, the Error message: Windows 7 Build 7601 This copy of Windows is not genuine started appearing.
The Lenovo help desk in Atlanta is of no help. Their job is only "hardware," they say. I have paid Microsoft techs to fix the problem. Three of them have tried everything from running malware and antivirus software to making a registry change.
The "fix" lasts for only a few hours, during which time the message disappears and then, for no known reason, reappears.
I have discussed this with Norton techs and can't find anyone who can either explain or fix the problem. Everything works just fine--the error message just comes up. If I run the MS Validate program it disappears for a while, then reappears.
Also I have had a problem with the fingerprint reader from the time I first received this computer.
I have read postings on the error online on various boards. People have ideas about everything from a virus to a "race" issue with competing anti-virus software. I've had the online "experts" look at the computer and no one can really state the problem.
Do any of you have any experience with this? Any ideas of a real cause and fix?
Everything works just fine--just have the error message.
Thanks for sharing any ideas.
Solved!
Go to Solution.

It's possible that the license storage is corrupt. Try this:
1) Click the Start button at lower left of your desktop
2) Type: %windir%\system32 into the search window.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) The Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you have a Product Key, reactivate Windows by following these steps:
1. Click the Start button
2. Type: slui.exe 3 and hit the Enter key
3. Type in the Product key from the sticker on your computer
4. Click the Next button.
5. You will be asked if want to Activate, click ok
You can also activate by phone by following these steps:
1. Click the Start button
2. Type: slui.exe 4 and hit the Enter key
3. Select your location in the drop down menu and click the Next button
4. The next screen provides the number to call to Activate by Phone
How to contact a Microsoft Product Activation Center:
http://support.microsoft.com/default.aspx/kb/950929/en=us
Please let the board know if either of these methods worked. Good luck
T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

Windows 7 build 7601 this copy of windows is not genuine how to solve this

my new pc is showing the messege windows 7 Build 7601 This copy of Windows is not genuine
how to solve the issue

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06642&tmp_task=setupCategory&cc=us&dlc=en&lc=...
click on the above link and follow the steps for activating.
I work for HP, please click the kudos star on left side to say thanks.
If it works reply back saying as a solution so that it helps others.

"This copy of Windows isn't genuine"

Yesterday I attempted to update my Windows Vista, but when the computer restarted an error message appeared AFTER I logged into Windows. There was a black screen and just three lines on the bottom right:
Windows Vista (TM)
Build 6000
This copy of Windows isn't genuine
I was able to get to Mac by pressing the option button on startup, but I cannot access Windows. I don't know what happened, because I've been using Windows for almost two years and now it's telling me my copy isn't "genuine". How can I remedy this problem? Thanks!

Hi and welcome to Discussions,
this can only be resolved by Microsoft.
Have a look here http://en.wikipedia.org/wiki/WindowsGenuineAdvantage and here http://social.microsoft.com/Forums/en/genuinevista/thread/ff4e57b0-7ff8-4f06-8d5 3-cc3f5394fb94
Might be that giving Microsoft a call and ask for a new activation key is the only way out.
Good Luck
Stefan

I am using a Touchsmart 310 getting msg. windows Build 7601 windows 7 is not genuine

Touchsmart

Hello treadwalker,
For some reason your computer is not properly reading the slic table. You will have to change your product key to the one on your COA: (it is likely to be in the battery compartment.)
How to change the product key.
click start
right click computer
select properties
scroll to the bottom of the page and select change product key
You may have to activate by phone
How to activate Windows 7 manually (activate by phone)
1) Click Start, and in the Search box type:   slui.exe 4
2) Next press the 'ENTER' key
3) Select your 'Country' from the list.
4) Choose the 'Phone Activation' option.
5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
Additional info:
Additional information:
Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
Source: Windows Build 7601 not genuine issue.
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The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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Windows 7 is not Genuine MIGR-75177

I am getting the dreaded message that your version of Windows 7 is not genuine. I walked through the Lenovo support document and have talked to people at Microsoft and Lenovo for the last 5 hours. They are telling me I need to install a fresh version of Windows and that is the only way to fix the issue! This is BS and I am so pissed it's not even funny. This will be the 3rd time I will have had to do this in as many months since I have owned my machine. Any ideas how to fix this without a complete reinstall?
Thinkpad T510-4313 CTO | Core i7 620M 2.66 GHz | 4 GB RAM | NVIDIA 3100m 512 MB | 15.6 inch LED HD Plus | Windows 7 Ultimate 64 | 1- TB (2-500 GB 7200rpm) Hard Drive |

Ah the Windows Genuine Disadvantage.... where it's the paying customers that get shafted with silly "activation" issues....
I guess "the industry" is largely overdoing this and in the end they will be shooting themselves in the foot. While I would have bought some stuff from MS and Adobe (Visual Studio and Photoshop), their activation schemes completely put me off so I went with open source stuff like Code::Blocks and GIMP. Not because they are "free" (I can afford and I do pay for my software) but because they don't have any stupid activation scheme to deal with. I guess that after getting shafted several times more and more people will be making this choice and after getting familiar with Linux-world software, in the end the transition to Linux the OS would be an obvious and easy thing to do.
Nap.

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?

Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H.

Local laptop seller installed Windows which is not genuine.

Hi! I claimed my hard disk warranty but my local laptop seller installed Windows which is not genuine. Do hard disk warranty also comes with original windows warranty?

No that is on the guy who installed it. I would go back to him. There is no excuse for committing what may be a felony. You can get a legal copy of the Windows 7 or Windows 8 reinstall disk online and use the Key Code on the bottom of the laptop to register it. You can have him come on here and we can link him to a place to download a legal copy and how to install it.

This copy of windows 7 is not genuine

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