This device is not eligible for the requested build

I am getting an error message when trying to update my iphone to the latest software version.  The error message says "This device is not eligible for the requested build"

Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

Similar Messages

  • Can not update my ipad 1 - This device is not eligible for the requested build:

    I had been trying to update my Ipad from IOS 4.3 to 4.3.3 but I can not update it I keep getting the message
    This device is not eligible for the requested build:
    I read the trouble shooting page and it I had done all the steps mentioned there but still does not work.
    I am using Itunes 10.3.1 on a Macbook
    If somebody can help or give some tips will be great

    Your error with suggested fixes is discussed in these two links.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/ts1275
    Is your iTunes version 10.5?
    Try this - Disable your firewall and anitvirus software temporarily.  Then download and install the iOS update.
     Cheers, Tom

  • Please Help... "This device is not eligible for the requested build"

    Dear Sirs,
    Since i've got Lion this error keeps poping, not allowing me to restore or even sync photos with my iPhone 4,
    can somebody help?
    Thanks a lot

    Hi,
    did you ever try to JB your iPhone? I had a similar issue (maybe the same, can't remember now) and found an entry in /etc/hosts file for gs.apple.com.
    If you have such entry...just remove it

  • TS2529 problem with  update my iphone 5 software -(This device is not eligible for the requested bu

    i am using the OS X 10.8.2 (12C60) and i have also itunes updated (11.0.1).
    i am trying to update my iphone 5.
    i connect the iphone 5 with itunes and after the extracting software , it appears this message (This device is not eligible for the requested build)
    please for any help

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT1414 I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 my computer said that my device was not eligible for the request build. what do i do?

    i forgot my passcode so i need to restore my ipod touch

    Maybe here too:
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 This device isn't eligible for the requested build??

    Please can someone help, just had a new iPad 1 as the battery went in my old one. Plugged it in and it will not let me restore or update, just says 'This iPad could not be restored. This device is not eligible for the requested build'
    What can I do?

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694#error3002

  • My ipod could't restore(this device isn't eligible for the requested build)?

    why my ipod could't restore(this device isn't eligible for the requested build)
    please help
    i used ipod touch 4 ios 5.1

    From this article: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    B-rock

  • HT4623 i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

    i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build

    Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!

    My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......

  • HT201442 why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

    why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

    Covered in this support article:
    http://support.apple.com/kb/ts4451
    Which, you used to get here. You need to read the article & go through the troubleshooting steps.

  • HT201210 what do u do when it says The Ipod "Ipod could not be restored. This device isn't eligible for the request build.

    Plss help

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • HT201210 The iphone could not be restored.This device isn't eligible for the requested build

    Can anyone help me in restoring my iPhone .
    1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
    2) I tried everything to came out of Recovery Mode loop but nothing worked.
    3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
    4) The latest iOS6 image is downloaded with iTunes version is 10.7.
    5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
    Any solution ?

    were you running a beta version of the software before updating?

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