This device isn't eligible for the requested build. - wait, what...?!

I just recently replaced my iPhone 3GS with a new iPhone 3GS after I had the first one stolen. But I haven't been able to update the software, and I have had it for about two months now. Whenever I try I get the following error "This device isn't eligible for the requested build". So I contacted my carrier thinking something was wrong with the phone they sent me, and was told to uninstall and then reinstall my iTunes, and that might work. So I tried. No success, since I have a MacBook (from 2010) it comes with iTunes which can't just be uninstalled. I did however update my OS to Lion, and have also udated iTunes to the newest version available. I don't see there is much else I can do, but I still get the same error message whenever I try to update my iPhone. I should also say that everytime I plug in my phone to sync with iTunes, the new update available window pops up, so there should be an update available for my iPhone.
Thanks for any help you could provide me with.
- Camilla

http://ipadhelp.com/ipad-help/ipad-iphone-isnt-eligible-for-the-requested-build/

Similar Messages

HT1414 I can't restore my iPhone 4S the iPhone " " could not be restored. This device isn't eligible for the requested build. What I have to do?

I can't restore my iPhone 4S the iPhone " " could not be restored. This device isn't eligible for the requested build. What I have to do?

You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build

Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!

My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......

Iphone stuck in recovery mode and can't recover because "This device isn't eligible for the requested build"

I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
Is there any other way I can restore my phone from backup without getting this error?

https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question.

"this device isn't eligible for the requested build."

I've just changed carrier and got a new sim card. My iphone 3gs will not work with my new sim because it is locked to my old carrier. I called my old carrier and they removed the lock from the phone and said all i had to do now was restore the phone and i'm good to go. I know the sim is not faulty because it works fine in my old iphone 3 which i am stuck using at the moment.
When i try to restore my 3gs i get the error message: "...this device isn't eligible for the requested build."
I've never had a problem before restoring an iphone, what gives? how do i fix this?
thanks!!

Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

HT201442 iOS: Restore error 3194 or 'This device isn't eligible for the requested build', all program downloaded but till showing same problem, kindly suggest me

iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Problem updating to iOS5. Error message: "This device isn't eligible for the requested build."

Hi
I've been trying to uodate my iPhone to iOS5 since last night. Initially, I kept getting the "Internal Error" messages since I'm assuming that the server was busy. A little later, that changed to the "Server is unavailable" messages. Which is when I gave up trying yesterday.
I've now resumed my efforts since today morning & I've started getting a different message: "The iPhone could not be restored. This device isn't eligible for the requested build." I have no idea why this is happening. I've updated my iTunes & OSX Lion to the newest versions.
Any help would be appreciated.
iPhone 4 (OS 4.3.5 8L1)
OSX Lion (10.7.2)
iTunes 10.5 (141)
Thanks.
d

OK so problem solved. Turns out that I had used Tiny Umbrella last night to kick the phone out of recovery mode when it got stuck during one of the attempted upgrades. And I forgot to uncheck the "set host to Cydia" option before quitting.
All done. iOS5 is here!

HT201442 why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

Covered in this support article:
http://support.apple.com/kb/ts4451
Which, you used to get here. You need to read the article & go through the troubleshooting steps.

An i4 MC603ZA cant upgrade iOS from 4.2.1 to 4.3.2 and show "This device isn't eligible for the requested build"

An i4 MC603ZA cant upgrade iOS from 4.2.1 to 4.3.2 and show "This device isn't eligible for the requested build"

Back up your iphone. Erase all content and settings and try to update again. Also on you computer make sure your signed in as the administrator and All antivirus and firewalls are disabled. http://support.apple.com/kb/ts4451

If i try to update i get all the time this device isn't eligible for the requested build..., if i try to update i get all the time this device isn't eligible for the requested build...

resieving all the time this text ... with ipad iphone ???
have newes software 10.7.2 and news itunes 10.5
this device isn't eligible for the requested build
what can i do ????

Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

sounds like your phone was jailbroken. If this is the case, you're hosed.

My iPad 1 can't restore/update to 4.3.3 it says "this device isn't eligible for the requested build."

Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build." This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2. Thanks.

Try manually downloading the update.
Here is the update for the iPad 1;
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

HT201210 The iphone could not be restored.This device isn't eligible for the requested build

Can anyone help me in restoring my iPhone .
1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
2) I tried everything to came out of Recovery Mode loop but nothing worked.
3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
4) The latest iOS6 image is downloaded with iTunes version is 10.7.
5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
Any solution ?

were you running a beta version of the software before updating?

HT201210 The iPad "My iPad" could not be updated. This device isn't eligible for the requested build.

It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.

Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?

HT1212 I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

This device isn't eligible for the requested build. - wait, what...?!

Similar Messages

Maybe you are looking for