This device not supported

A friend of mine has an iMac running Tiger. He can use iPhoto to back up to DVD, but the same operation fails when using iTunes.
He selects a playlist, iTunes confirms it, a blank DVD is inserted and then the following messsage appears:
"This device is not supported for the requested burn operation"
Any ideas?
No answers found in past discussion or in apple support.
david

David:
I had a similar problem after installing a new superdrive in my G4 (the original optical drive just burned CDs). When I had the superdrive installed I was running 10.2. Eight months after having the drive installed I upgraded to 10.3.0. Then I got the message that the drive was not supported when trying to burn a CD. I then discovered that the DRIVE came with software and after checking the CD that came with the drive I found software for 10.2 and 10.3.2. I then installed the software for 10.3.2 and upgraded my operating system from 10.2.0 to 10.2.3. The drive's burning capability was restored. No more problems.
A friend of mine has an iMac running Tiger. He can
use iPhoto to back up to DVD, but the same operation
fails when using iTunes.
He selects a playlist, iTunes confirms it, a blank
DVD is inserted and then the following messsage
appears:
"This device is not supported for the requested burn
operation"
Any ideas?
No answers found in past discussion or in apple
support.
david

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