This feature has been locked

My printer is showing the following message: "The feature has been locked by the system administrator or the person who set up the printer." This message shows up on my network connection page, fax set up page, etc. How do I remove it? I'm the only one who uses this computer, and I did not lock it... at least not knowingly.
Thanks in advance for any help with this matter!!!
KarenSell

Hi @KarenSel,
Welcome to the HP Forums!
I noticed that you are getting the error, "this feature has been locked", with your printer, and I am happy to look into this for you!
For further assistance, I will need to know: a) The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number. b) If the printer is able to make copies. c) If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Error message: this feature has been locked by administrator.

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Hello everyone,
I would like to try and assist with these issues, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Error Message "feature has been locked by system administrator"

I recently moved and tried to reconnect my priniter to the new wireless network but I get an error message saying, "this feature has been locked by your system administrator or person who the person who setup the printer." When I set up the priniter it did not ask me for a password and I have no idea how to unclock the wireless wizard. HELP!

You might have had a nice neighbor who did that for you.
What printer do you have?
You could try restoring the printer to factory. That feature is in the settings menu on most printers.
Please mark the post that solves your problem as "Accepted Solution"
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just219, note that terms of use of this forum includes:
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dlondon629 wrote:
I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device......
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This feature has been locked

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