"This file cannot be found" error message when saving document

Hello,
Strangely, every time I click "save" in CS6 it opens up a 'Save As' window, (which shouldn't happen), then I click save witht the existing file name (it then tells me the doc already exists), I click OK, (and then OK to the next popup window) then get the message that "This file cannot be found". I'm forced to click "ok" and the doument isn't saved. I've tried saving it differently in previous versions and it still doesn't work. I recorded a video of this behavior. You can see it here - http://screencast.com/t/W1GYK0zsrk
Why would it be trying to find a file? It seems like an error message when trying to Open a doc, not Save a doc.
Please HELP!! I can't shutdown my station until I get the document to save.

Yes, Mohit1233 - it happened with every file yesterday. Finally, I closed the doc (forcing me to lose my work), then restarted my computer and today the problem is gone. I'm working on a PC (HP);
Barblove - I tried doing that yesterday (copying and pasting into a new doc), and still nothing. I also tried copying the work into a CS3 doc (but got an error message).

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"This file cannot be found" error.

Folks:
I have a user who all of a sudden yesterday started getting an error message every time he tried to open any PDF: "There was an error opening this document. This file cannot be found."
The file CAN be opened using Windows 8's PDF viewer. It CAN be opened if he opens it from within Acrobat (i.e., File | Open). But when he double-sclick the icon in File Explorer, he gets that error message.
I tried Repairing the installation, but no success.
Any thoughts?
Thanks.
Micah

Yes, Mohit1233 - it happened with every file yesterday. Finally, I closed the doc (forcing me to lose my work), then restarted my computer and today the problem is gone. I'm working on a PC (HP);
Barblove - I tried doing that yesterday (copying and pasting into a new doc), and still nothing. I also tried copying the work into a CS3 doc (but got an error message).

"required file cannot be found" error message

hi everybody,
i recently just purchased an ipod video 5th edition. i plugged it into the computer and immediately tried adding my music collection. everything seemed to be working fine until about 20 some odd songs into the syncing process when i got this message: "required file cannot be found". my ipod had completely frozen, responding only to the "menu click wheel" hard reset. so i tried the syncing process again, and again, the same error came up. i tried syncing manually with different songs, but eventually the error came up again. there isn't a specific song that triggers the error.
since then i have tried rebooting, reinstalling itunes, trying different USB ports, and restoring my ipod, but nothing has worked. at this point, my patience is running out and i have no idea what to do. any help would be appreciated. thanks in advance.
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thanks for the help... not

Error message when saving document

I'm new to Acrobat. I'm trying to save a file, I get the error message " document could not be saved. a file error has occurred." how do I fix that?

Have you tried using Save As to another file name? If so, let us know and there might be a solution at hand.

Another "there was an error opening this document. this file cannot be found"-question

Hello people, as the title suggests, i have another question regarding the "there was an error opening this document. this file cannot be found" error. I have searched on Google and on these forums but i havent found an answer to my particular case (sorry if i overlooked it).
I work at a supportdesk for a company that uses Windows XP with Adobe Reader version 8.1.3.
Users are getting this error when they access a PDF file placed on a (mapped) networkdrive. Contrary to some other cases i have found on this forum, spaces are handled without a problem. But a comma in the name of one of the folders that contain the PDF file are what causes this error.
i.e.:
Opening the following path results in the error:
L:\X, Y & Z\adobe.pdf
Removing the comma so the path becomes:
L:\X Y & Z\adobe.pdf
works just fine.
So far our workaround has always been to simply remove the comma and move on, but I've been wondering why this comma is such a problem for Adobe Reader. As far as i know Adobe Reader is the only program we use that has this issue, M$ Word works just fine with it to name an example.
To sum my questions up:
- Why is comma (,) a problem for Adobe Reader?
- Have i missed any patches/new versions where this issue has been addressed?
- What is Adobe's stance on this, and are there any plans to "fix" this?

Ok, nevermind, we just found the problem
It's not Adobe Reader that is causing this, but another program the company uses to manage/distribute/authorise programs that users are allowed to access (Scense). I had never even considered another problem could have caused this for Reader.

Insert PDF Into 2013 Word Doc. Message There was an error opening this Doc This file cannot be found

To All,
I recently purchased a brand new Dell Laptop Inspiron 5521 Windows 7 Home Premium with purchase of Microsoft Office 2013 and already preinstalled Adobe Reader X. When trying to insert object being a saved pdf documentinto Word Doc., I keep receiving the following message: [There was an error opening this document. This file cannot be found.] Why?

I don't know but I wouldn't expect it to work anyway. What do you expect to happen?

I GET AN ERROR MESSAGE SAYING, THIS FILE CANNOT BE FOUND

WHEN I TRY TO OPEN A FILE.
I GET AN ERROR MESSAGE SAYING, THIS FILE CANNOT BE FOUND.
WHAT CAN I DO?

We really don't know what problem you are having; you don't provide any details that we can understand.
First you write "WHEN I TRY TO OPEN A FILE..." - what kind of file? From where - from your local disk, or a website?
Then you write "How do I open and read my message?" - what kind of message?
Also tell us your operating system, browser, email client, Reader version, ... anything that is related to your problem.

Adobe reader: there was an error opening this document. this file cannot be found.

Windows XP Professional sp2 machine
512 memory
ie sp2
when opening two pdfs from a website links receive the error, "there was an error opening this document. this file cannot be found"
If you save the file to the pc, then open the .pdf it opens ok
other pdfs open ok from browser from same website and different websites
had customer try on another's machine; the two pdfs opened ok
tried Adobe Reader 8.1, 9.0, and Adobe Professional 8.0
uninstalled reader and professional; deleted directories; reinstalled reader and professional(placed into a separate directory); same error
On the machine tried admin accounts, under customer's profile made admin account, renamed the customer's account so that another account was freshly generated, all generated the same error.
Ran ccleaner to clean up files in the registry and temporary internet files, then repaired adobe - same error
repaired internet explorer - same error
scoured web for same error but most were applications trying to open the pdfs, a few errors were for programming php, a lot of questions but few answers in context of current issue. the ccleaner and repairing ie were resolutions i found on the web.
nothing was listed in msoft's ie knowledgebased searched.
any help would be appreciated.

I get the same message when I try to open a pdf attachment in my free AOL e-mail account. This problem just started today for some unknown reason. I have Adobe Reader 9 and never had a problem before. If I forward e-mails with a pdf attachment to my Road Runner account, I can open it with no problem. I can't seem to find any answers to this problem. Frustrating! HELP!!!

AIR, Acrobat/Reader XI 11.0.06 - There was an error opening this document. This file cannot be found

Hi,
After Adobe Reader and Acrobat updated to v11.0.06 I've started getting the following error message when I try to load PDF file into my AIR application on Windows (Vista and 7) machines: "There was an error opening this document. This file cannot be found."
I'm loading PDF just like it's been described in Flex/AIR documentation. HTMLLoader loads html that looks like: <html><body><object id="PDFObj" data="app:/pdfs/test.pdf" type="application/pdf" width="100%" height="100%"></object></body></html>
The file is in place and I've tried opening it from the Reader itself without any errors. When I uninstall Reader XI and install Reader X instead everything comes back to normal and the file is opened without an error.
What was changed in the Acrobat/Reader 11.0.06 that it prevents PDFs from being opened from AIR application? Or was it changed even before 11.0.06?
Kind regards,
Roman

Fyi, in addition to my earlier post, the other pc is using Adobe 8.1.1 and no other patch. I was trying to find 8.1.1 version but could not find a trust worthy site to load from. Do you think the error caused by using the 8.1.2 version? Thanks

There was an error opening this document. This file cannot be found but the file is displayed

Hi All
I am opening a document for printing using
c:\Program Files (x86)\Adobe\Reader 9.0\Reader>acrord32.exe "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
The invoice opens up but an box appears with the above message
There was an error opening this document. This file cannot be found
Any help to stop the above error appearing would be much appreciated as once this is fixed I will be using
start /b c:\www\acrobat_wrapper\acrowrap.exe /t "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
and I can then get on with my work.
Thanks in advance and here's hoping.
John Evans

Hi Fiat Lux
Thanks anyway but I have solved it.It wasn't any fault of Acrobar Reader as such. Everytime I run a microsoft remote desktop and access my main PC from my laptop it deletes the default printer status of my printer (on the main PC) and then when I want to run the above command Reader can't find a printer to use until I reinstate it as the default printer.
Thanks anyway.

There was an error opening this document. This file cannot be found

An automation script on one of our QA environments kept tripping on the error: "There was an error opening this document. This file cannot be found". The same script ran fine against our Production servers (hint, which were "whitelisted").
It took a little time to resolve/trace what was happening (but with the aid of ProcessMonitor and tracing all "pdf"-related file activity...)
The problem lies squarely between McAfee (75%), Adobe (20%) and Microsoft (5%):
NORMAL WORKFLOW. IE (Internet Explorer) when popping a PDF document, has to (1) write the document to the IE cache, then (2) launching and "handing off" the document reference to the Adobe viewer (which might then be able to open the document, et al) -- assuming largely a "synchronous" workflow.
BUT "WAIT", HOLD THE HORSES -- McAfee takes ownership and decides infact "wait for us" (during the workflow), it wants to first perform a virus scan on the document (ahead of writing the document to cache) involving potentially large latency (delay) before making the document available to the system. However, instead of "fessing up"-that their scan may be taking too long, McAfee appears to have taken their work "off-line" in violation of the sychronous interface above. I'm guessing the developers at McAfee might have been trying to hide any extra processing overhead being incurred by assuming they could somehow convert this to an "asychronous" event. (This may also have more reach than just PDF's.)
Unfortunately, the browser's "PDF OPEN"-dialog box pops allowing Adobe to launch-and-open the "as-yet-not-virus-scanned-and-thus-not-yet-cached"-document. Thus clicking the OPEN-button will cause the related "...FILE NOT FOUND"-error to be seen (because the file is still in McAfee "limbo").
Note: If you close the ADOBE reader (but don't yet close the popup-OPEN-dialog) you can click OPEN a second time and it will probably now open the document - which McAfee finally finished scanning!
You can observe all these interactions with ProcessMonitor, and use the monitored file states to adjust the timings of events to reproduce both the failure and non-failure scenarios.
- Best Regards, Ziggy
ps. My assessed distribution of "ownership" of the problem is because ALL these parties should be aggressively resolving this for the customer-base!

What, exactly, were you trying to do when you got it, and how?

Illustrator cs6 "this file cannot be found" problem when open file from network

I used to install the trial version of Illustrator CC on my desktop and then when the trial run out I decide to go with illustrator CS6 instead, So I decide to buy &
install Illustrator CS6 on our desktop and everything seem to be fine except
the problem is our .ai file is located on the network shared drive of the design team,
When we try to open the file from the network drive with illustrator CS6, it said "This file cannot be found"
- we try to copy the file from network drive to our desktop and file can open without problem
- if we directly double click the file from the network drive to launch the illustrator CS6 with that file. It's also fine, no problem at all.
- but if we open the illustrator CS6 first and try open.. and then browse to that file on network, then "This file cannot be found" happen again.
- Illustrator CS6 have no problem open file in the local harddisk.
- Illustrator CC never have this problem open file in our network drive, try reinstall the Illustrator CC trial again and it can open without problem
- I try using Adobe CC Cleaner tool to remove everything before reinstall the Illustrator CS6, still no luck.
- Try remove the Adobe relate folder in user/user/Appdata and then reinstall, still no luck
- Try right click and open with --> Illustrator CS6 , yes if we double click the file directly it's ok, but as mentioned if we open illustrator first then browse for the file, the problem happen.
Did I miss anything to fix it ?

the same thing happend to me,
in my office the same folder with hebrew name, I can open files
on my laptop the same folder with hebrew name, I cannot open files.
I know its about the folder because when I put the files in a different folder, it open them.
how can I fix it without changing the names of my entire work folders?
there must be a different between my two computers.
thanks for your help

"The iPod **** cannot be updated. The required file cannot be found" Error

Hello,
Upon doing a 'zero-all bits' reformatting of my 5G iPod with Disk Utility and using the 'Restore' feature in iTunes 7, every time I sync my iPod with iTunes, I get an error message after the sync in the form of
"The iPod ** cannot be updated. The required file cannot be found"
and photos, contacts, and calendars are not synchronizing. I tried a second 'Restore' attempt but to no avail. Previous to reformatting my 5G iPod, I've not seen this error message.
I would be grateful if someone could offer any clues. Many thanks.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)
Message was edited by: slaveToTechnology

A little update.
Upon reinstalling iTunes 7, deleting my iTunes-related .plist files, and reparing permissions on my hard drive, I can now sync my contacts and calendars with my 5G iPod.
As for Photos, the "required file cannot be found" error seems to be due to the default setting in the 'Photos' tab, 'Sync photos from:' pull-down menu to 'iPhoto'. If I choose my 'Pictures' folder, photo synchronizing works, albeit including everything in my iPhoto library, including originals and modified versions of the photos.
I can only surmise that the default setting for synchronizing photos is somehow buggy in iTunes 7. I guess I'll just wait for an update.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)

Error message when saving a PDF to PNG: Error attempting to write file.

I get an error message when saving a PDF to PNG. JPG and TIFF works, but no PNG.
Disk space is sufficient! 100GB of 250
A few weeks ago it was no problem to save as PNG. But now! (Perhaps from last update?)
Messages:
When clicking "Ignore":
Adobe Acrobat XI Standard
Version 11.0.09

I have this issue too, but my colleagues do not have this issue(we have same Acrobat Pro 11.0.09). I am sure this issue happens only you updated to 11.0.09, because when you use Windows Restore back to 11.0.08, no issues.

Pop up message when saving document with document set

Hi
I want to display a pop up message when a user saves a document of a particular Content Type in a document set.
How can this be done ?
Thanks

Hi,
According to your post, my understanding is that you wanted to pop up a message when saving document.
To achieve it, you should custom the edit form page.
You can use the SharePoint Designer
to customize the behavior of the "save" button.
You should add the "onclick" method to the submit button, and put your JavaScript there.
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/9d830f96-693a-438d-a5c8-005d1e86b578/how-to-show-a-popup-box-before-saving-properties-for-a-document-in-document-library?forum=sharepointdevelopmentlegacy
You can also use the event receiver, when the files have been uploaded or edited to call the event receiver to open a pop up dialog.
Thanks,
Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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"This file cannot be found" error message when saving document

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