"This file cannot be viewed on mobile devices."

Hi Acrobat.com,
"This file cannot be viewed on mobile devices."
I'm wondering why some of my files online aren't "viewable" with an iPhone (3Gs) and other files are readable.
I noticed that files created (New) on Acrobat.com will not be displayed on the iPhone
while files created on the workstation (Apple) work fine (on both platforms).
Please, please, please, help me.
PS: I searched the forum for an answer or similar post,
without success. May be I din't use the right keywords ; - )

Hi there,
Thanks for posting; I'm sorry to hear that you're having trouble with the Acrobat.com mobile app. The error message that you're seeing (thanks for the screenshot here, very helpful) indicates that the file you're trying to open is not a PDF; the message will appear when you try to open a Buzzword document, for example, or some other filetype that can't be previewed on the iPhone app. We're doing our best to improve the quality of our mobile app, so keep the feedback coming - you can help us by suggesting your ideas for improvements or enhancements at our Ideas site:
http://ideas.acrobat.com
We get a lot of our inspiration from the ideas that users post there, so I encourage you to participate.
Please let me know if you need any more information or assistance.
Best regards,
Rebecca

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