This fixed my iTunes 7.1.1/iPod (Mac) crashing/freezing problem!

After hours with Apple Tech Support on the phone and 8 re-downloads of 7.1.1 (and older versions starting with 6.04 and up), I've found a fix that worked for me. No more freezing/crashing iTunes or with syncing iPod. No more force quits. Stable as a rock...
1- Trash iTunes app and Quicktime Player app.
2- Trash all Quicktime and iTunes Preferences. (user> library> preferences)
3- Trash all receipts that have iTunes and Quicktime in it (hard drive> library> receipts)
4- Restart computer.
5- Download iTunes and Quicktime from Apples' website (the stand alone versions, not through software update).
6- Re-install both iTunes and Quicktime.
iTunes/iPod Tech Support manager thought it was the receipts that were confused/corrupted. Worked for me... no more pulling hair or thoughts of tossing all the computers and iPods out the window. Good luck

bump
I was having trouble seeing my Nano 2nd in iTunes and was afraid to do this step; but it works. My Nano was updated to version 1.1.1 and now everything seems to work perfectly. Keep in mind you will lose everything that is stored on your Nano when you format it.
Gateway 733mhz Windows XP

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I know how to fix the iTunes 7 / firmware ver. 1.2 freeze problem

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Here are some symptoms of what the following will fix, and what you most likely have already done to try and fix it.
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- Restoring the iPod through iTunes does not help
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The old iPod updater software is how you will fix all of this. Unfortunately, because iTunes 7 thinks that it's better and more up to date, it will prevent you from opening the old version of the software if you still have it on your machine.
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Take out the installation CD that came with your iPod. Run it and it should install the old iPod updater along with iTunes 6.x. iTunes 6.x cannot run since iTunes 7 changed your libary's formatting, but that will not be a problem. Run the Restore process in the old updater and it should be alright for you to start loading your stuff on again without problems.
Since iTunes 7 reformatted your libary listing, iTunes 6 will no longer work. However, you can still use it by reinstalling iTunes 7. Just make sure you do the following.
TO KEEP THE SAME THING FROM HAPPENING AGAIN
iTunes 7 is actually alright. It's the updater part of it that will screw up your iPod.
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Listen to this person, he knows exactly what he's talking about. My unit had the freezing problem, the visual artifact problem, and eventually would only show a blank white screen after I had tinkered too long. Luckily I have another computer that I hadn't yet upgraded to itunes 7 and it had the last firmware upgrade before the itunes 7 one. From disk mode I was able to restore it to the previous firmware version, and now the ipod works perfectly.
I too am almost disqusted with Apple for 1) missing this problem and 2) not letting people know!
I wonder how many more people are going to have lots of problems so apple can protect their PR.
Anyways, what would be really helpful would be if someone could upgrade the latest firmware installer before itunes 7 (it's an individual ipod updating program, not itunes 6.xx)somewhere on the internet so users could download it and do away with this evil 1.2 firmware.

ITunes 11.1.1 on Mac crashes when I click on Apps for iPhone or iPad.

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I need help getting this video into itunes and on my ipod.

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To get it into iTunes go to file-->add to library and find the file.
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Thx Hackintosh. All software was up to date as of this morning, but I think the issue stemmed from the IP switching in my building. I finanlly stripped the express/utility completely off the box and reinstalled from scratch after doing a factory reset of the airport unit itself... and finally, eureka. Of course, doing this required resetting my apple machines to the updated airport address. I will say that if anyone wants to run both apple and PC machines on the same airport, set up the PC first and then link the apple machine(s) second. Way easier than the other way around.

A song is listed as being 4:17 seconds but stops after 35 seconds and moves onto the next song, this happens in iTunes and on my iPod Touch 4th gen, both are recently updated to the latest software and the album was purchased today.

This is bugging me quite a bit, I bought an album today and it lists the song as being 4 mins 17 seconds. However, as I mentioned, on both platforms it stops at around 35 seconds and flicks onto the next song in the case of iTunes or just stops playing audio for my iPod Touch 4th gen. It is a full song on Youtube and everywhere else I seem to look, so is this likely to be a software issue with iTunes/iOS or the song itself perhaps?
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That suggests the track is damaged.
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http://support.apple.com/kb/HT1923
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Seems that way. I think I am going to have to give in and spend hours on the phone with Apple support. I don't want to, but I am at a loss. I will share any discoveries...

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v10.7 ...
The most recent version of iTunes available is 11.1.5.
It's referring to OS X v10.7 Lion. In other words, you would need to upgrade your Mac OS X to v10.7 in order to synce the new Nano.
See if your Mac can run v10.7 Lion > System requirements for OS X Lion and Mac OS X v10.6
Mac OS X v10.7 Lion is available for purchase from the Apple online store > OS X Lion (10.7) - Apple Store (U.S.)

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Hello,
I purchased my iPod Nano 4GB about a month and a half ago. A couple of minutes ago when I plugged it into my iMac the screen just froze.
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I just found the solution to the problem!
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Repair your Apple Software Update.
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Shervin,
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(4)I connected the iPod and started the Updater program and clicked on "restore";
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This fixed my iTunes 7.1.1/iPod (Mac) crashing/freezing problem!

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