This installation package could not be opened...

I am on the verge of tears. I am so frustrated and not having any fun.
I got my green iPod nano for Christmas. It's very pretty and very shiney and tiny and cute.
I have a couple of problems with it.
First thing first:
iTunes will not download for me. I'm running off Windows XP. I download the program and it tells me, EVERY time. "This installation package could not be opened. Verify that the package exists and that you can access it."
I read not being Adminstrator could be the problem. But I am the Adminstrator. So, that's not it.
I updated Windows Installer, deleted every iTunes set up, deleted Quick Time (like some people said) and updated Windows. Nothing. I'm still having problems.
It says the same thing every time.
I even had a friend upload it for me, and then I tried to download it. That didn't work either. My dad has a Mac, so, he said he'd try to burn it do a CD. That didn't work because his computer is a Mac.
I also turned off my firewall and virus protectors, because I read that could be the problem too. Still...nothing.
I used EphPod, but that doesn't recgonize my music and tells me I need an Ipod directory thing...
And then I used Internet Explorer, reading that sometimes Firefox has issues. THAT didn't work either.
So, that's my problem. Does anyone know how to let my computer download anything?
Second problem:
Windows Media seemed to recognize my iPod and it was putting music on it. But when I look at it, there's nothing listed in my iPod, but I only have 1.8GB left out of 3.6GB. I need to clare the DB but I need iTunes.
Please help me. I can't find any direct advice anyway, and nothing anyone is telling me to do is working.

Hi,
Have you make any change to your system before this problem occures? You can try to make system restore to revert your system to a former normal time point to fix this problem.
In addition, you can try to use sfc /scannow command to fix system componments for test. If no use, using
DISM /Online /Cleanup-Image /RestoreHealth instead.
Roger Lu
TechNet Community Support

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