"This IPhone is not currently setup to work with carrier you're attempting to use..."
Hello everyone,
I just purchased an Simfree & UNLOCKED iPhone 5 32GB from an Regent Street - Apple store in UK.
The part number is MD299B/A.
When I try to activate it with my iTunes, is gives the error below and does not seem to activate:
"The SIM card inserted in this iPhone does not appear to be supported. Only compitable SIM cards from a supported Carrier may be used to activate iPhone.Please insert SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card."
Please help me...!!
You're contradicting yourself.
First you said:
Your iPhone is not locked to any carrier at the moment (it has not been activated yet).
The next activation policy is unlocked with any UK carrier. This means it is unlocked but must be activated with a UK SIM.
Now, you say:
Hi,
We can confirm that the model you purchased is a SIM free unlocked model.
For technical support please contact AppleCare, our service and support partners on be below telephone number, option 2.
Thank you,
Those are 2 different things.
I'm guessing Apple Care is correct. The store is incorrect. Get the store on the phone. Then get Apple care on the phone in a conference call. If the store says it should be unlocked, then they need to get that fixed in the database. They apparently made a mistake when they recorded the serial number in their system.
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i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
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How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone. -
My iPhone5 prompts while setting up "This iPhone is not currently setup to work with carrier you are attempting to use.Please insert another SIM card from a supported carrier" or "Request that this iPhone be unlocked" How can I unlock my new iPhone5 to function properly?
That means that the phone is locked to a carrier other than the one you are trying to use.
ONLY the carrier it is locked to can authorize unlocking it.
Where exactly did you get this "new" iPhone 5? -
The SIM card inserted in this iPhone does not appear to be supported.
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what does it mean?Have a look in Settings>Carrier
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The SIM card inserted in this iPhone does not appear to be supported.
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hi i updated my iphone but it says that This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked. how can i unlock this one?
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This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.
In your other post https://discussions.apple.com/thread/5001329?tstart=60
you say the iPhone originally was on contract with Orange UK. You will have
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It's locked to a carrier other than the one you're trying to use. Either sign up for cellular service with the carrier it's locked to, or contact them to see if you can have it unlocked to that you can use the carrier of your choice.
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activation required
from your post above "its a cracked version"
Per Terms of Service, discussion of hacked (cracked) iPhones is
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Buy a new one. It sounds like it was hacked to unlock it and it has been bricked by the update.
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didn't get any proper answer yet
Ah...you need to get a sim card from the carrier your phone is locked to. That's what that message means.
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Cannot restore my iPod touch 3g "Software for this iPhone is not currently"
Hello,
II have a big problem, I cannot restore my iPod touch.
I cannot get anything to show on the screen, it seems stuck in DFU mode. When I connect it to my pc, iTunes show this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes".
"Check for update" is grayed. Capacity/serial/Software show N/A.
iTunes detects it as an iPhone but it's an iPod touch.
I tried 2 different computers.
I tried to download firmware and shift restore them, tried many, none work, telling it is not compatible.
When I click restore simply, it show this message "Software for this iPhone is not currently available".
I tried different ipod cable too, no luck.
The only way I can see something on the screen is with greenpoison (note that before this, I never tried nor wanted to jailbreak, but I tried a lot of things since 2 days including this, but no luck), so with green poison, I can get the iTunes + cable logo on the screen, but it won't restore either.
my iPod is just 1 year old, and 32gb, I'm rly frustrated and sad about all this :S, I tried lot of things, searched a lot, nothing work.
This happened when I came back from the gym, in my car, the iPod would not turn on, I tried again at home, and after some home/power, it turned on, I took a shower and when I came back, it was the same problem but since, it never turned on again.
Any help would be rly appreciated, thanks.If its stuck in DFU mode, just hold the Power/Sleep button and the Home button until the device resets. If your unable to access the springboard, you might need to RECOVER your iPod Touch using the Recovery method, not DFU mode.
Here are few links you should check out:
http://support.apple.com/kb/TS1456
http://support.apple.com/kb/ht180
iTunes detects it as an iPhone but it's an iPod touch.
The iPhone and iPod Touch is very similar, except the iPod Touch doesn't have phone capabilities.
The only way I can see something on the screen is with greenpoison (note that before this, I never tried nor wanted to jailbreak, but I tried a lot of things since 2 days including this, but no luck), so with green poison, I can get the iTunes + cable logo on the screen, but it won't restore either.
my iPod is just 1 year old
If you never Jailbroken, then why is greenpois0n installed? Did you buy this from a previous owner? -
My Ipod touch will not turn on even when hooked to my pc. When i open itunes it says it has detected an iphone in recovery mode And You must restore this iphone before using in itunes. When i click restore iphone a msg. comes up saying software for this iphone is not currently available. I have tried to a soft reset and a hard reset on the ipod nothing is working... PLEASE HELP!!!!
Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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http://support.apple.com/kb/PH13695
Click this link.. its help you
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