"This ipod cannot be updated. The files are corrupted and unreadable"

This message now appears when I connect my ipod to itunes....
"This ipod cannot be updated. The files are corrupted and unreadable"
The ipod still works and charges, but it will no longer let me add new files to it. The contents of my ipod are still displayed as usual on itunes, so it obviously is reading it to some degree. It advises me to run a chkdsk utility, but I have no idea how to do this.
Has anyone encountered a similar problem? Does anyone know how I can fix this problem?
Many thanks

If your iPod is corrupt then you have no choice but to restore it.
Before you do that, you may have some success getting the music off it and onto your hard drive again.
Check out the instructions/suggestions here.
Music from iPod to computer.

Similar Messages

"Ipod Cannot Be Updated, The File Required Is Missing" - Can someone help?

I just got this error today and its bugging me.
Whenever I try to update my ipod it gives me a new window saying "IPOD (name) cannot be updated, the file required is missing."
ummm I thought maybe if i restored my ipod the file would be restored too but that didnt work....
After i restored it, the itunes library updated my ipod with all my original playlists and videos, but now when i try to update it and sync my pictures to it or create new playlists, it gives me that message.
Can anyone give me some advice on what i can do to fix this problem? i do have the iTunes 7.01 my ipod is the 60G Ipod Video (White)
Thanks for your help guys, i really need it.

I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.

"Ipod Cannot Be Updated, The File Required Is Missing" - Help!!

I just got this error today and its bugging me.
Whenever I try to update my ipod it gives me a new window saying "IPOD (name) cannot be updated, the file required is missing."
ummm I thought maybe if i restored my ipod the file would be restored too but that didnt work....
After i restored it, the itunes library updated my ipod with all my original playlists and videos, but now when i try to update it and sync my pictures to it or create new playlists, it gives me that message.
Can anyone give me some advice on what i can do to fix this problem? i do have the iTunes 7.01 my ipod is the 60G Ipod Video (White)
Thanks for your help guys, i really need it.

I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.

The iPod cannot be updated The file or directory is corrupted or unreadabl

I have started getting the above error message every time I connect my iPod to update. I have reinstalled iTunes, but still no joy. My computer advises me to run utility 'chkdsk' which I have done, but I still cannot update my iPd with the last 37 songs I have downloaded. I am not sure if this is an iPod problem or computer software
Has anyone any suggestions.

It can be either some bad sectors on the HD of your iPod or there are couples corrupted music files on your iTunes
For the bad sectors, see doing the following helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
For corrupted music files on the iTunes, you have to find a way to find them out, and delete them.
Oh,one more thing, try to change your iPod drive letter and see if it helps
http://docs.info.apple.com/article.html?artnum=93499

My Ipod mini gives error -47 (ipod cannot be updated, the required file is in use).

When I try to sync my Ipod mini, I get the following error : Error -47 (ipod cannot be updated, the required file is in use). My software is all up to date and the ipod was restored. Nothing helped, how do I fix this? I have a macbook pro.
Thanks

I just tries that,
So you were able to find that setting via Sophos -> Preferences?
It has to be some other process/application on your system that is trying to access the iPod then.
B-rock

This field cannot be updated as there are open sales order lines

When trying to enable Item Attributes then I am getting a message "This field cannot be updated as there are open sales order lines". I cancelled the Sales Order ( which was having only 1 sales order line and that is also cancelled) but still I am getting the same message.
How to overcome this problem.
Khan

Thanks Karthik & Sandeep........
Issue got fixed. There was an open Sales order Line because of that line the issue was coming. After cancelling that SO Line, Users were able to update the Item field.
Regards,
Khan.
http://moreapps4u.blogspot.com/

Error: ipod cannot be updated - the required folder cannot be found

Just purchased a 30 gb ipod, and when connected to my itunes (currently version 7.1.08), gives me the error message that says, "so and so's ipod cannot be updated - the required folder cannot be found." after a bit of updating. The ipod then drops out of itunes, but not windows, for some time, only to return later and do the same thing over again. Any ideas?

i got the same problem as you, but it appeared only after i tried to sync the ipod using another user account in windows.
I have tried restoring the ipod, clearing out the itunes library and reloading it etc, all to no effect.
usually it would just hang there until i reset it, and after resetting, it would work for awhile, before it would hang again.
this is getting frustrating for me as I cant even listen to music on the go like I used to.
anyone has a better solution?
I've tried re-installing itunes too

I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt. I would rather have my 2008 Dell at this point. what is wrong with this thing

I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing

Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder.

I cannot seem to edit PDF files on Adobe Acrobat as it says the files are protected and I need to enter a Permissions Password?

I cannot seem to edit PDF files on Adobe Acrobat as it says the files are protected and I need to enter a Permissions Password?

If the files have a permissions password, you need to know it, and remove security, before you can edit the files. That is correct.

I downloaded the album Hullabaloo and the files are protected and won't let me put them on my iPod touch, even though the computer is authorized. How do i unprotect them?

Read the title, that's basically it. It says it can't put the songs on my iPod because the computer isn't authorized, even though it is. The files are "protected" and have been like that since i bought the album. Any help? Thanks:)

De-authorize your computer, then authorize it again.

Protected View Error "The file is corrupt and cannot be opened"

All
I have a problem with Protected View in Office 2010 on Windows 7.
Symptom: When downloading a file from the Internet, the file will not open if launched directly from the source location, or saved locally and then opened. This
is impacting both Word and Excel. I haven’t tested other applications. The user gets the error "The file is corrupt and cannot be opened.".
Expected behaviour: Documents should open in Protected View because they are coming from an untrusted zone (Internet Zone).
Troubleshooting Results:
-      If I turn off Protected View the error goes away and the documents open without
issue (but not in Protected View obviously)
-      If I save the file locally, then copy it to a network drive, the problem goes away (because the zone information is changed?).
-      If I save the file directly to a network location, then open it, the problem does not impact me (also doesn’t open in Protected View)
-      If I repair Office the problem is NOT fixed
-      If I reinstall Office the problem is NOT fixed
The problem doesn't impact all machines, but any new machine I build suffers the problem. All Protected View options are set by group policy and all machines are getting the correct settings.
-       The setting “Enable Protected View for files originating from the Internet” is enabled
-       The setting “Enable Protected View for files located in potentially unsafe locations” is enabled
-      The setting “Enable Protected View for Outlook attachments” is enabled
-      Enable Data Execution Prevention mode is enabled
Has anyone seen this problem or can anyone offer suggestions of where to start looking for the root cause? There are lots of postings on this around the various Internet forums, but most
just suggest turning off Protected View, that is not a valid solution to my mind, Protected View is there for a very sound reason and it is not something I'm willing to turn off, especially when it is working on some machines as expected.
Thanks.
James.

Thanks for coming back, James, and I'm glad you've found the source of your
problem.
As an aside, I had no idea HP made software like that and will take a look
at it - or would if I could. Personally, although I love their hardware, I
wouldn't touch HP software, and the fact that their web page doesn't load
(in IE8) just reinforces my feeling.
Enjoy,
Tony
www.WordArticles.com
"jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
> Will, thanks for taking the time to post some suggestions. I understand
> Protected View perfectly well and my post is because Protected View is not
> behaving as it should. I think my dot points above show this, still,
> thanks for taking the time to post. I think Tony is more on track with
> his questions around what has changed in my build, and this is the area
> I've focused on over the few days since posting.
>
> I've pulled my build apart and put it back together and found the issue.
> This was tedious to say the least, but turned out worthwhile. A program
> we used called Trim Context Desktop
> (http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html)
> is part of our SOE. This is a records management tool, but we only use a
> small feature set, and all the Office integration options that can be
> configured during install are turned off, but it turns out that the
> application still impacts Office. If I uninstall the Trim client from our
> SOE, Office Protected View starts working as expected. We knew the full
> Trim suite wasn't ready for Office 2010, but assumed, wrongly, that since
> we didn't use the Office integration features we were OK. All our testing
> was around the application and it works fine, I just didn't connect it to
> the Office issues until systematically eliminating changes from the SOE
> build. Keep a log of your changes!!! It helped me reverse things until I
> found the problem.
>
> Uninstalling Trim also fixes and issue I had in Outlook where the
> previewers wouldn't display Office documents, reporting that the
> previewers were not installed.
>
> We will go to HP to get some support and advice around this before putting
> Trim back in to the SOE.
>
> Anyone - if you have similar problems, can I suggest you look at all your
> Office add-ins and also any applications that may potentially hook in to
> Office.
>
> Cheers all.
>
> James.
>
>
>
Enjoy,
Tony
www.WordArticles.com

Outlook 2010 error - The file is corrupt and cannot be opened

Hi experts
Im getting the error - "The file is corrupt and cannot be opened", when opening office attachments in outlook 2010.
I’ve tried disabling the protected view options in office which hasn’t fixed the issue, the only suggestion I have seen which I’m sure would work is to delete
the user profile and recreate. This seems a bit over kill to me, does anyone know what files I need to remove to fix the issue.
Thanks

Hi,
You can try using the Fix it tool in the following KB article to fix the issue:
http://support.microsoft.com/en-us/kb/2387587
Hope this helps.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Using Maverick, when I try to add music to a movie, I get a message that the files are protected and unavailable. How do I unprotect them?

I recently downloaded to Maverick. Now when I try to add mucis from iTunes to a movie I am making, I get a message that the files are prtected and unavailable. This never happened to me before. How do I correct this problem?

Well, it sounds as if you are trying to violate copyright protections - trying to use music that you purchased for individual use in a way that is not permitted.
The fact that you were able to do this before would not change the fact that it is not allowed.

TS1424 I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

Turn off the Firewall in System Preferences > Security (or Securtiy & Privacy) > Firewall
If you have anti virus software installed, you may need to disable that before downloading.
Restart your Mac and try again.

I can't download a movie because, the files are corrupt. Deleting tmp files doesn't solve it.

I'm trying to download The Social Network, but every time it gets to 10mb downloaded, it goes down to zero KB, and starts over and will loop once or twice until finally saying the file is corrupt and giving me an error 8008. I deleted the tmp file on my MacBook Pro, and that didn't solve it. I also tried on my Windows PC on an entirely different network and it did the exact same thing. Is this a server problem on the host's part? Thanks in advance for any help in regards to this issue.
C.

Is this a server problem on the host's part?
Yes.

"This ipod cannot be updated. The files are corrupted and unreadable"

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