"This is an Adobe Illustrator file that was save without PDf content."

I have a client that has been working on a file in AI CS, never left his machine, but when he went to open it today he gets a message that says this file "was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur".
And when we click the "Import" button, we then get:
"This is an Adobe® Illustrator® file that was saved without PDF content. To place or open this file in other applications, it should be re-saved from Adobe Illustrator with the "Create PDF Compatible File" options turned on. This option is in the Illustrator Native Format Options dialog box, which appears when saving an Adobe Illustrator file using the Save As command."
However, even though this was created in AI CS, all other machine and all other versions of AI (even CS3, 3.3, 2, etc..) we get the same exact error message. How it can be newer than CS 3.3 when it was created in CS is strange to begin with.
I assume this is some sort of corruption, but was wondering if there were any cures. It seems our backups have backed up this file in it's current state (corrupt), which is a huge issue at this point.
Thank you very much for any help!

I have sometimes had this trouble since I updated Acrobat.
"This is an Adobe® Illustrator® file that was saved without PDF content ..."
Not sure what's wrong - it seems to happen even though the Illy file is saved with PDF content and everything embedded.
Another thing: When viewing pdfs under Advanced>Print Production>Output Preview I repeatedly get an RGB simulation preview even though I know that the file is CMYK. So I have to choose a CMYK simulation preview and then things look o.k.
Is there any way to stop the RGB preview coming up? I note that Convert Colours messes things up completely, so it's only the preview that's wrong.
Any ideas, Wade?

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Hi everybody,
I'm working in illustrator CS6 and I am trying to save my file as PDF. However I can't seem to do it.
I save the file as an ai. file and click the "Create PDF Compatible File" option. Then when I click >save as >and opt for the PDF version and click save the PDF file comes up with no images and just the .....
This is an Adobe® Illustrator® File that was
saved without PDF Content.
To Place or open this le in other
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Cheers
R

Rosie,
This is seriously weird: even if you have Create PDF Compatible File unticked you should be able to Save As PDF.
There may be something corrupt, so the list may be worth trying:
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
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My first post.
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