This Is Getting Dissapointing...
My nano has some freaking do not disconnect error. It is fully uploaded and has a full batery but it still says do not disconnect. im really getting mad, do i just unplug it or what is up?
Do NOT just disconnect. In ITunes, go to the upper left of the screen and you will see your IPod in the list (under Library) with an arrow pointing up next to it. Click on the arrow to disconnect the IPod. The red sign and "do not disconnect" should disappear from the IPod screen. You can then safely unplug your IPod. Note there is a similar option on one of the keys on the bottom right of the ITunes screen. Run your cusor over them tofind the right one.
Just unplugging could damage the IPod or cause you to have to reset it.
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when i want to create a face time it tells me to vertify my email address. When i go to do this i have to type in my apple ID and password on the Apple website, however when ever i do this i get a message saying Invalid account for this Email Address..
Same problem here. Whats the deal?! Apple??
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When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List. -
I need to back up and sync multiple iPhones to a single iMac. Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others. How can I do this without getting all of the contacts, etc. mixed? Tnx
This might help: http://support.apple.com/kb/HT1495.
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When Firefox opens here is NO toolbar! But Incredimail shows as something up there, even though I deleted it from my Firefox Home page. I do not want anything to do with Incredimail. How do I correct all of this and get a server that I want?
That file could be set as a Launch Agent or Daemon in your ~/Library or /Library, You could try to look for it or Safeboot your computer and then empty the trash. Safebooting disables Launch Agents/Daemon and Third Party Kernal extensions. Here's the article to Safeboot OS X: What is Safe Boot, Safe Mode? - Apple Support
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I have a mountain lion 10.8.5 version installed on my 2012 Macbook air but there is no Wireless Network application installed. Can anyone advise me how to fix this or get it installed, thanks.
thank you Eric/Joe, what I actually was looking for is wireless diagnostic utility not the wireless diagnostic assistant as per your advise but have found the resolution right here http://support.apple.com/kb/HT5606
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iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this and not loose what is on the phone at all?Hi, simonRM.
Thank you for visiting Apple Support Communities.
I understand that you are unable to restore your iPhone. Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
-Jason H. -
i am trying to download itunes onto my computer, and every time i try it tells me it is succesfully installed, but when i look there is no shortcut or any sign of it at all. this is getting really frustrating, help please?
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
when I try to open my e-books I get a message saying it can't be done because the license key is damaged. How do I either fix this or get my money back. This is very frustrating and I will probably never buy an e-book again.
Go back to the earlier version 1.72 After wasting 2 days on the problem this solved it. This is thanks to another user - no thanks to Adobe.
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I have Adobe Acrobat version 11.0.0 installed with Adobe CC. I cannot download PDFs from the internet (in this case from PubMed National Library of Medicine). If I try to do this I get a popup message saying that "ADOBE ACROBAT NPAPI PLUG-IN, VERSION 11.0.0 NEEDS YOUR PERMISSION TO RUN. I DON'T KNOW HOW TO GIVE THIS PERMISSION OR WHAT TO DO. CAN YOU PLEASE HELP?
What buttons do you get to click on with this message? What browser are you using (e.g. Safari, Chrome, Internet Explorer...)
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When I try to start my macbook it gives an error of Please restart your computer, but when i do this i get the same error. This occured after my macbook pro shut down (because of low battery) while it was installing some updates. Please Help?
Try reinstalling OS X. What version did you have installed? If it's Snow Leopard do this:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
Please help. When exporting a 720p video using Quicktime Conversion in FCP it saves some extra temporary files to my computer. The temporary file it saves is called ICMMultiPassStorage. This file gets so large that eventually the program and exporting process crashes. I have been able to locate the file using GrandPerspective and close out of FCP to delete it. But when I try exporting the movie again it creates the ICMMultiPassStorage file again. I have made sure my scratch disks are set to my external hard drive so I know that isn't the issue. How do I fix this problem so these temporary files are not being stored on my internal hard drive instead of my external?Thanks!
Try exporting the timeline "using current settings" via Make QuickTime Movie, then submit that clip to Compressor for the transcode. This should be faster and less painful.
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I have been using the apple IPad camera connection kit and my photos can be viewed in the events... But the all imported folder is no longer there and the last import folder is empty. Is there any way to resolve this and get my all imported folder back? as well as get my last import functioning normally?
Please please help me, if you know how.
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When I try to download this I get a message that says I haven't got sufficient space on my startup disk. I have checked my available space on the disc and I have only 3GB free out of 500. I have hardly anything on my mac - how can this be?
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
since getting my new phone i had to send it out for repair. after only 2 weeks of having the phone. i got a loner phone and restored my phone to the loner, but than a few days after getting this loner phone my phone started deleting my contacts. i couldn't find them and i know i had them. than i turned off my iCloud for contacts thinking that would help. it never. my phone started deleting numbers as i would use them, like i would select a contact message them than right after i hit send that contact got deleted. i figured it was just the loner phone, but since getting my phone back and restoring it it too is deleting my contacts. any way to stop this and get my contacts back?
It appears that you are using iCloud to sync your contacts, is that correct? Other than turning off iCloud for contacts and then turning it back on again, what other troubleshooting steps have you tried?
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