This is great to be part of a support community. I am a volunteer building a medical clinic in Haiti, for Forward in Health, a nonprofit from the Boston area. Having a computer is vital to getting the clinic built. Last night we had a

Hello,
I am a volunteer building a medical clinic in Haiti. Last night we had a power surge and now my Mac Book Pro is beeping every 5 seconds and won't turn on. Thank you for any and all help. Hal

Sounds like the computer or harddisk sustained damage. I would try booting off the OS disk and restoring from your backup. If the computer won't boot from the OS disk then I would replace the computer and reintall from your backups to the new computer. Send the damaged computer in for evaluation.

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Just downloaded OS X Mountain Lion from the App Store last night. My MacBook Pro has been restarting itself whenever it feels like it at least 3 times today. Help? July 2010 MacBook Pro.

Just wondering if anyone has a solution? If so, write its simply, I'm not much of a techy person.

Solution may be found if you search in the "More Like This" section over in the right column.

My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this?

My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this? It was a vista pc and the new is win 7. I can grab the backup files, and music, but what about my apps? I do not want to sync on the new pc since the apps aren't there. Were are the app files located in itunes? Can I just copy them to the new computer?

You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.

My iPad 2 only keeps a set number of emails for me to view eventually deleting from the screen. How do stop this as it syncs with my phone and mac book pro neither of which do this?

My iPad 2 only keeps a set number of emails for me to view eventually deleting from the screen. How do stop this as it syncs with my phone and mac book pro neither of which do this?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

Last night I had to do a hard close on my IPAD because it had froze up. All that is happening now is a small circle that keeps revovlving in the middle of the pad. This has been going on for some time. Help.

Last night I had to do a hard close on my IPAD. All that is happening, even this morning, is a revolving circle in the middle of my IPAD. What can I do?

I'm not quite sure what you mean about a hard close but if you haven't done this - try it. Hold down on the sleep and the home button at the same time for about 10-15 seconds until the Apple logo appears on the screen - ignore the red slider - let go of the buttons. See if it restarts now.

How do i get my serial number for lightroom when it was purchased from the app store?

how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-Ethan

Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

I bought a used Mac Book from the widow of a neighbor who had died. We don't know the password. How can we get in to set up wireless printing??

I bought a used Mac Book from the widow of a neighbor who had died. I am trying to set up wireless printing for a new HP printer and it asks for the Administrators password. Is there any way to break through this and create a new password?

Is the Macbook running? If yes, go to Apple Menu About This Mac to find out the version of Mac OS X you are running.
If the computer is not working, do you know the model, or the version of the operating system on the MB?
You can track down some information with the serial number. Here's how to find the serial number:http://support.apple.com/kb/ht1366
With the serial number you can identify the model on this site:
http://www.powerbookmedic.com/identify-mac-serial.php
When we know the model it will be much easier to answer your questions.

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

HT1473 i just updated iTunes to 11.0, but now, for some reason, i cant songs from the computer to the library, why ?

i just updated iTunes to 11.0, but now, for some reason, i cant songs from the computer to the iTunes library. Why ?

SOLVED:
refer to this forum if in need: https://discussions.apple.com/message/24603547#24603547

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unable to download e-books after PC upgrade. I recently upgraded my laptop to one from the same vendor so all I had to do was to upgrade a few drivers on the hard drive. Unfortunately my copy of ADE is not so cooperative. Every time I try to download a

I recently upgraded my laptop to one from the same vendor so all I had to do was to upgrade a few drivers on the hard drive. Unfortunately my copy of ADE is not so cooperative. Every time I try to download an e-book I get the message "E_AUTH_BAD_DEVICE_KEY_OR_PKCS12". Uninstalling ADE (all three versions) along with cleaning the registry does not clear the error. And I cannot de-authorize and reauthorize my new laptop as the de-authorize option is greyed out. Anyone else encounter this issue?

Problem solved finally. Used regedit.
https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

Your nano would really have nothing to do with it at that point. It is really something between iTunes and whatever server out there on the internet that it is trying to connect to for the update.
Try posting this one in the iTunes forum, they might have a solution for you.
i

I have downloaded ADE 3 on my macbook. It did recognize my Aluratek Libre the first time I used it but now it does not. I plug my libre in start ADE and the Libre does not show up for me to transfer my ebooks from the library to my libre. Help pls

I have downloaded ADE 3 on my macbook. It did recognize my Aluratek Libre the first time I used it but now it does not. I plug my libre in start ADE and the Libre does not show up for me to transfer my ebooks from the library to my libre. Help pls

If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

When I updated to the latest IOS last night, why did the photo events date change?

When I updated to the latest IOS last night, why did the photo events date change?

The problem is that the Add-ons Manager tab when opened the first time, is on "Get Add-ons" section and that must be downloaded from the Add-ons server which might be overburdened.
* If you need to look for new Add-ons, go directly to the Add-ons site -> https://addons.mozilla.org/en-US/firefox/
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Add-ons are disabled after updating Firefox#w_check-for-new-versions-of-your-add-ons|Check for New versions of your Add-ons]]
Check and tell if its working.
Not related to your problem but some of your Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

Why do I have two icons for iMovie '11 after downloading the update from the App Store? Previously I had iMovie '09.

Why do I have two icons for iMovie '11 after downloading the update from the App Store? Previously I had iMovie '09.

Do you see two versions of iMovie in your Application folder?
You can drag the icons out of the dock and then drag what you want back to the dock from the Application folder.
Matt

This is great to be part of a support community. I am a volunteer building a medical clinic in Haiti, for Forward in Health, a nonprofit from the Boston area. Having a computer is vital to getting the clinic built. Last night we had a

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