This is my first time buying something off of iTunes on this phone, I forgot my Apple ID security questions
This is my first time buying something off of iTunes on this phone, I forgot my Apple ID security questions. What do I do?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90155)
Similar Messages
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I've opened up iTunes and went to buy a song, but then it came up with a box saying "this is the first time you are purchasing an item on this computer" even though my computer is authorised. Then when i put in my password it takes me to the security questions and i dont know what the answers are. What do i do?
A computer can be authorized to play content purchased using a particular Apple ID (the iTunes Store account). However, being authoized to play content is not directly related to being able to buy content using that Apple ID.
For example, a parent may purchase content for a child and authorize the child's computer to play that content, but that does not mean the child is able to purchase content using that Apple ID.
If this is your Apple ID, you should know the answers to the security questions. If you do not, you'll need to contact Apple iTunes Store customer support
http://www.apple.com/support/itunes/contact/ -
hi there, this is my first time buying an apple item, idon't have a credit card, now can i still use this ipad or shall i return it back, thnx
Create Apple ID without credit card
http://support.apple.com/kb/ht2534 -
In Pages I have white letters in a black background. I would like to have the normal black letters on a white background. This is the first time I have used Pages. Is this the default format?
Should we guess what version of Pages? On either Mac or iGadget?
It helps to tell us.
Peter -
HT201363 I forgot my Apple ID security questions I hate apple so much all the time it does this
I don't know what they are and how do I fix this
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I was about download music when it then asked me for my security questions. The problem for me is that I've never answered these questions ever in my hole apple experience and even if I did, I've 100% completely forgot about them. I then decided to email a link to deactivate my questions however this email from Apple had never come, I'm know left unable to download music, apps, and books.
You need to manage your Apple ID and change your security question there.
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I keep getting error code 1 when trying to install the software to my computer. It also downloaded 3 times today and won't go directly into the setup mode. Ideas? Suggestions?
Cassandrab14701469 please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application to resolve the current error. Error 1 is often a file permission error related to the folders and files which need to be updated. Please feel free to update this discussion if you have any questions regarding the steps listed within the document.
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How do I reset my security questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76866) -
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
This will be my first time buying a laptop and I was thinking about the macbook pro with retina display but the price is a little to high I was wondering for any suggestions? Like other ways to get it cheaper?
Actually you could get student discount from apple and a 10% dicksmith with limited time and I think jb hi fi gives even better discount. But lets see what other people think?
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I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?
Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath -
I try to buy from my iTunes program and I can not buy me a message appears stating that I am the first time Buy and necessary to answer the questions, but I do not remember the answer please help
You are not addressing Apple here we are just users like you.
Security questions
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you Security Questions -
First time buying on itunes and i forgot the answers to my secrete questions, any help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
SOMEONE PLEASE HELP ME THIS IS MY FIRST TIME DOING THIS MY IPOD IS DISABLED AND IT SAID CONNECT TO I TUNES I DID THAT AND ITS NOT WORKING HELP ME PLEASE AND THANK U
Please turn off your caps lock.
See http://support.apple.com/kb/HT1212. -
How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.
Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy
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