This is not a valid serial number. Please re-enter your serial number.

The serial number is not accepted.

The Creative Cloud does not involve serial numbers. Can you explain your situation in detail?

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I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number". I had Adobe 9 Standard on the old. But what downloads from th

I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?

You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.

ORA-01843:This is not a valid month error

One of our french customer using Oracle 11g R2 on RHEL is getting following error while running a stored procedure:
ORA-01843: ce n'est pas un mois valide
20120123::05:41:10 ended rebuilding cmroll table
The error reported by ORACLE, in French « ce n'est pas un mois valide », means : « This is not a valid month ».I have asked him to verify the following settings on his machine:
Please run the following query on Oracle Server to get the NLS settings. It specifies the settings both on Oracle client and Server.
select * from nls_database_parameters;
select * from nls_instance_parameters;
However, you can override this setting by specifying the following environment variables in client or server. So kindly verify them on both as well:
1.     NLS_LANG
2.     NLS_LANGUAGE
3.     NLS_TERRITORYIs there anything further that can help me to trace this error?

Moazzam wrote:
ORA-01843: ce n'est pas un mois valide
Is there anything further that can help me to trace this error?ORA-01843 Sounds a LOT more interesting in French :)
I have to agree with the others that there is a problem with the code somewhere - again, the implicit conversion sounds promising. Or possibly a language issue (hopefully not)
You should be getting a line number where the error is occurring. This can sometimes be deceptive; we use a WHEN-OTHERS exception handler but mark the code with a location marker throughout so we can look up errors and their locations in an exceptions table - in other words, the line cited in the error message may/may not be where the error happened. 11g sometimes reports errors on block headers too. There are other ways of finding the line the error is occurring on too, including just looking at the code (which is usually harder). Start by finding the line the error is occurring at.
The "brute force" approach (if possible find an easier way) is to either use the debugger in a GUI tool or use DBMS_OUTPUT.PUT_LINE to trace your way through executions.
When you find out where the error is occurring you can use DBMS_OUTPUT.PUT_LINE to display the value, find out what it is, and figure out what is causing the error, and fix it.
Edited by: riedelme on Mar 13, 2012 7:11 AM

"Not a valid phone number" message....

I'm trying to set up my keychain, which I had to reset because I had misplaced/forgotten my code.
When it comes to entering my phone number to receive an sms for verification, the message "+xxx xxxxxxxx is not a valid phone number" comes up. When I enter a landline number, it accepts it - I cannot accept sms's via a landline. I live in Botswana. I have checked the Apple website and Botswana is listed as one of the countries with this service. I had used the number previously - before the reset - and it worked fine.
Why, now, does it give this message? Anyone out there with a solution?

There are other people that have had the same problem with this version I will look into it.

Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently suppo

Have some photos of a warehouse fire in Plymouth Indiana. Files were saved as .jpg Can't get them to open.
One message is "
Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently supported."
Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.
Carl Beason
Windows 7, Photoshop cs4
Help Please

As has been suggested above, I would explore Opening the files in another program first, and if successful, just doing a Save_As from that program.
I do not know how sensitive Paint might be, but Ps really wants the JPEG header info to be well-formed. I often encounter JPEG errors in Ps, and my first stop is to IrfanView (free), or ThumbsPlus (commercial), as both seem much more lenient with JPEG's. I have only had a few files, that nothing on my computer would open. I assume that they were just too corrupt.
With either my IrfanView, or ThumbsPlus, when Opened, I do a Save_As, and choose a low compression/high-quality JPEG. If you other program supports Save_As PSD, that would be my # 1 choice, and keep JPEG out of the mix from that point on.
Good luck,
Hunt

MOZCRT19.dll is not valid windows image. please check against your installation disktte

MOZCRT19.dll is not valid windows image. please check against your installation disktte. Please help me in this.
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

This is because mozcrt19.dll file is missing or corrupted. You can replace the corrupted file by following these steps.
Step 1. You can download mozcrt19.dll here:
<del>http://dllcentral.com/mozcrt19.dll/8.00.0000/</del>
Step 2. Now navigate the following path:
C:/ Program Files / Mozilla Firefox
Note: C: Drive is the drive where windows is installed.
Step 3. Now restore mozcrt19.dll file in “Mozilla Firefox” folder.
Step 4. Restart your Mozilla Firefox browser. It will work fine.
<do not download Firefox components from third party sites, but reinstall the current Firefox version - edited by moderator>

How can I fix the "This is not a test user account, please create a new account in the sandbox environment" error?

Hi there everyone,
Recently I tried to make an in-app purchase, I'm not sure whether the app is relevant or not but it was for Tapped Out, however, after trying to make the purchase I received an error message saying "Sign-In Required, tap continue to sign in to check for downloads [Environment: Sandbox]" so I followed the instructions and was then presented with another error message saying "This is not a test user account, please create a new account in the sandbox environment. [Environment: Sandbox]"
I have been doing a lot of research online trying to find a solution and so far nothing has worked for me, I have also been passing emails backwards and forwards between an Apple Customer Support colleague and are yet to find a working solution.
Here are a few pieces of information.
1. I am running iOS 6.1.3 on a 4th Gen iPod, it's relatively new, I got it for Christmas.
2. My iPod is not, and never has been Jail Broken.
3. I do not have a test account and have never tried to make my own apps.
4. I have tried signing out of my Apple ID, resetting my iPod's settings and signing in again.
5. I have tried resetting my Apple ID password
6. I have tried restoring my iPod to factory settings.
If anyone has another suggestion for something I could try it would be greatly appreciated, thanks.

Yep, I've been reading through other threads on lots of different sites over the last few hours and I can't seem to find a working solution, even though some seem to have worked for other people.
Most of them hadn't been updated in a while so I made my own post to see if anyone has anything new.

"this is not a valid PDF file" message when creating a new document?

Every time i try and open a new document I get a message that says this is not a valid PDF file?
Has anyone else recieved this message?

Sorry, I am out of ideas. Unless anyone else can help I suggest you need to contact support directly. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get problems fixed right away.
To get help now click here for product support

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.

By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!

I deleted unwanted photos from my iPhoto library, emptied iPhoto trash & Finder trash... this did not free up disk space. please help!

I deleted unwanted photos from my iPhoto library, emptied iPhoto trash & Finder trash... this did not free up disk space. please help!
I have a 15-inch MacBook Pro (Late 2011) with OS X Mavericks 10.9.5
Last week, my 500 GB Harddrive had 120 GB free space. I was feeling crumby and decided to make productive use of taking a day off to lounge around. I snuggled up with my laptop and dedicated hours to meticulously combing through my iPhoto Library. I had 13,000 pictures, and I got rid of those I didn't want. Having said "sayōnara" to about 6,500 pictures, I then emptied the iPhoto trash and the Finder trash. I took delight in the iconic paper crumpling sound of them vanishing into the digital void.
Everything seemed perfect: the photos I loved were still there, the photos I loathed were gone, both trashes were beautifully empty. Having thrown away all of those awful, boring, and unflattering images of poorly light lunches and selfies gone wrong, my iPhoto library was half the size as before! I felt renewed, a little lighter, somehow more free, and I expected my hard drive to be a bit different to.
I eagerly checked my storage stats. My heart sank to see that my 120 GB of free space, was still only 120 GB of free space. I restarted my MacBook; this did not help. I restarted it the next day; this also did not help. It's been 5 days and the hard drive still has 120 GB free space. This is not an emergency and it will probably be a good while before I clutter my laptop to the brim. Yet while I am glad I don't have to see cringeworthy pictures of my ex's unmentionables every time I'm showing off things I do want to remember, I'm still disappointed and now obsessed with solving this mystery.
What is going on? I don't see them, so where are they hiding? How do I get the free space I should have earned from throwing away 1,000's of photos?!

Thank you, Terence!
Yes, I only emptied the trash when it was really full, once I waited until the trash cans contained 2,600 photos and then I emptied them - Oooops! In the future, I'll keep in mind your suggestion of deleting less than 100 photos at a time.
I downloaded the iPhoto Library Manager and used it to rebuild my iPhoto. After a few hours of rebuilding, it generated a new copy of my iPhoto Library. This versions was nearly identical to the original (it was missing 5 photos and was therefore only 5 mb smaller). I guess my Library wasn't defective.
I checked my storage stats, and interestingly, using iPhoto Library Manager did help with the problem that developed after I re-indexed my hard drive. My hard drive is able to properly recognize data categories again, instead of listing almost everything as "Other". Understandably, my free disk space changed from 120 GB to about 60 GB, because my hard drive now contained a second copy of my iPhoto Library as well as iPhoto Library Manager. It seemed like all I needed to do was throw these away, but when I emptied the trash, my problem was not solved. My Hard drive now looked like this:
It appears to me that when I empty the trash, the things I throw away are just hanging around as backups instead of leaving! I went into System Preferences and turned of my time machine OFF. Now my hard drive looks likes this:
The back ups of the iPhoto files, and the program which I deleted, are still on my hard drive some where but now they are listed as "Other" instead of "Backups". Do you know where they might be and how I can delete them for good?

"This is not a valid Portable Document File" When launching Nik and OnOne plugins.

Starting today (after the latest Snow Leopard update) I'm getting an error every time I launch a plugin: "This is not a valid Portable Document File".
Anyone else seeing this behavior?
Reggie Barton
Atlanta, GA
www.BartonCreative.com

Hi Reggie,
I only have my 10.5.8 sysytem available at the moment, but will check this tomorrow on my 10.6.4 w/SL Graphics Update. With what plug-ins and versions are you seeing this happen? I know current OnOne plug-ins use the GPU for displaying it's dialog. Have you checked Nik/OnOne forums for similar problems yet?
regards,
steve

Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment

hello ,,
i have this problem many times why i don't know and i dont have jealbreak " Cydia " ok
the messageis is :
Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment"
how to solve this problem any helpful answer please ?
thank you

The ultimate solution after you have tried restarting/ rebooting your device (no need to hard reset or restore your device) is:
Click iForgot, then reset your password, change it to your new password. Then go to Store, try downloading any app! Hope this will help because some of my friends had this prob before and all what i did was this way!

When i buy thing in app store they alway tell me this is not a test user account please creat a new account in the sandbox environment

when i buy thing in app store they alway tell me this is not a test user account please creat a new account in the sandbox environment

Where are you seeing that? And what exactly are you doing?
Are you a developer? If so, ask in the Developer Forums...

"this is not a valid win32 app" help

I try and run the following download but I get the old "this
is not a valid win32 app"?
http://download.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_sa_debug.exe
Any ideas?

What OS are you using?
That download opens fine on my WinXP SP3 machine.

I need to reinstall my Acrobat 9. Have a disc and serial number, but when I enter the number I am told it is not a valid serial number. Checked my registration for CS 5 and that is the number. Now what?

In trying to reinstall the Adobe Pro 9, I keep getting the message that I ado not have a valid serial number. But I am using the number Adobe shows as the number with which I registered the product. Need this program to work. Any advice?

If it's a CS5 number you need to install with your Creative Suite disks, NOT an Acrobat download.

This is not a valid serial number. Please re-enter your serial number.

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