This is sooo frustrating...can't seem to find a solution..been working on it for days. Itunes just dosn't work anymore. I've uninstalled everything I could find re: apple and itunes..bonjour, all files, etc When I try to install new itunes again, it
gets to ,finish, then returns with 'errors occured run install again' am I doomed ? help would be welcome thx
Hi velvetwings,
Welcome to the Support Communities!
It sounds like you may have perfomed some of these steps, but I would try it again in the order given in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy
Similar Messages
-
I am trying to download new version of iTunes from App store having purchased it on my laptop. When I try to download on my iMac I get the following message:
Error message when I try to download new iTunes as follows: iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
Thank you.Make a back up of your Library. Now you can update without fear.
Regards
TD -
After clean install of Snow Leopard, Time Machine did not restore all files. When I try to restore these files I get "Not enough disk space" error. What do I need to do to get these important files back onto my Mac from my external hard drive??
Janet.b wrote:
About 3 years old...pretty dated now I guess. Am thinking I may just need to have it upgraded by a Mac tech.
For what the Apple Store's charge you can buy almost buy a new computer.
Just for giggles I brought my old laptop in for a drive upgrade and asked, they wanted $600 for a drive that only cost $120 at the time and it was a slow 5,400 RPM drive. The new Mac's of a similar make were going for $1000.
I did the drive replacement myself, got a faster drive of better quality for $300 instead.
Then another time I asked for a RAM upgrade from 4GB to 8GB, they wanted to charge $400 + $35 for the labor.
The same RAM is on Crucial.com for $90 and all I need is a 00 micro phillips screwdriver.
So you see what's going on here.
I think what you should do, if your out of warranty/AppleCare, is to call up the local PC tech guy who also does Mac's and have them fix you right up.
They can offer more personalized care which you need. Clone your old drive to the new and everything.
With Apple they are overworked at the Genius Bar and just place roadblocks so you buy a new machine instead.
For instance, all new iMac's now have proprietary drive software installed on the hard drives for heat monitoring. So now the only choice a user has is to bring their iMac into a Apple Store for a very expensive drive upgrade, which a person then decides the money is better spent buying a new machine. -
I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
When I upgraded to Windows 7 I was told to uninstall iTunes and its helper services. Now when I try to install it I get a message that says "the files I'm trying to install are not native to this program. Is this being blocked by Windows 7 security that I'm not used to. I'm not using the Windows firewall. How do I find what process is doing the blocking. Any ideas would sure help. Rex
I understand where you are coming from. I had the Ultimate Tier at one point, but I didn't watch alot of those channels so I downgraded.
Another problem with changing my tier back up to Ultimate is that I was told I would lose the discounts associated with the package I have now. The discounts won't transfer to the new package and they can't give me an equal amount of discounts with a new package. At least with the Sports Pass, it is an add on like HBO, so you can cancel at anytime with no penalties or changes to your plan.
Verizon does advertise the Sports Pass on its website. Here are the channels. The only ones I would be interested in would be beIN and ESPN Classic, since I will be losing that channel sometime in May since I only have the Extreme tier.
beIN Sports HD
CBS Sports Network
ESPN Buzzer Beater HD
ESPN Goal Line HD
ESPN Classic
HRTV
Longhorn Network (Outside of Texas)
Outdoor Channel SD/HD
Sportsman Channel
TVG
World Fishing Network SD/HD -
I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!
Have you tried the usual cures such as resetting your phone or backing it up then restoring from the backup?
-
I currently have mac os x version 10.5.8 when i click on software update it tells me no updates. when i try to download new itunes it says i need an update
If you have a PowerPC iMac, give up.
If you have an Intel Mac, phone the online Apple Store and order Mac OS X 10.6 on DVD.
(70204) -
Try to install new itunes software on my Windows XP system. Stop installing with the message cannot deinstall old version of Bonjour.msi. What to do? Cleaned already registry.
KR,
BerndDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
HT3771 how do you delete printer in last use when you try to add new printer again
how do you delete printer in last use when you try to add new printer again?
System Preferences > Print & Scan (Print & Fax on older versions of OS X)
Select the printer and click the "–" (minus) button. -
When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support. When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.
C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal -
I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
-
I can't call out or call on FaceTime on my daughters new iPod touch. I have set up a new gmail account and set up her apple ID using that email address. Everything is indicating as verified. When I try calling her on FaceTime or use her iPod to call out it just rings a few times then says call failed.
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
FaceTime... Set Up... Use and Trouble Shooting Guide -
I bougth a macbook from anotner person.
I already change th apple id in all places.
But only in app store when I choose download the new release of a app, it request the password of the old apple id, and i can't switch this apple id to my apple id.
Where i should change for this?The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I am trying to open a recent document in Pages. It says I need a newer version of pages to open document. When I go to install pages it says I already have on this computer and to check software updates. There are no updates showing. Now what?? I can't open any of my documents.
you need a newer version of pages to open this document
-
I 'm getting message "Mozila Firefox not responding." It takes minutes to down load a site - some times just gets in a loop and never down loads. The little circle at top just keeps going round in circles .
Then when I try to click on the screen again the screen goes opaque and I get the same message re " Mozilla Firefox not responding" - and it is minutes before I can get back in to close down screen.
I have downloaded Fire fox version 4 and this is still happening.See:
* http://kb.mozillazine.org/Error_loading_websites
Maybe you are looking for
-
Hi , i just restored my iPhone and now that i wanna restore my backup (contacts) it's locked i didnt put any password when i was backing up , any idea ?
-
Adobe Photoshop CS3 from Windows Vista to Windows 8 Product Key Invalid
Hi, I switched my OS from Windows Vista to Windows 8.1 (Clean installation). On Windows Vista, I was running a trial version and tried my product key but it didnt work. On Windows 8.1 also, the product key didn't work. Now I can't check my version be
-
I purchased a new computer and now all of my music from the old one no where to be found in Itunes, How do I retrieve my music since I now have a new computer?
-
How to handle Error Handling In Mediator.
Hi guys, Accually my reqirement is need to handle Error exception in Mediator. I am new for Meditor. we read source file through Mediator and route the data to Database Table in betwen need to handle Error Handling...What type of Fault handling we ca
-
Outbound Integration in Siebel CRM On Demand
As we know that only Inbound integration is possible in Siebel CRM on Demand.Has anybody ever done outbound integration in Siebel CRM on demand using Integration event or using ASP? Please repond soon.