This is the first time this has ever happened but I plug in any device iPod, iPhone and the computer opens up a found new hardware wizard. I can't sync any of my devices and I'm not happy. Any helpers?

I can't connect any of my devices to my iTunes. Anytime I plug one of them into my computer I get a new hardware wizard window that pops up and I can seem to load anything from an iPod or iPhone if I run the wizard. Any helpers? I've been using iTunes on this computer for a very long time and this is the first time that this wizard has shown up ever. Please help.

I have replied some one with the same problem.
If your contacts saved in the SIM, you can import them from SIM. Please see this help.
http://support.apple.com/kb/HT4994
If not, you may use a third tool to recover your lost contacts.
http://easy-iphone-recovery.blogspot.com/iphone-recovery-resource.html

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Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in ord

Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in order. Help needed. Am working on a job that needs immediate attention and HDR images out of order are impossible to deal with.

Thanks for your help. The out of numerical order comes before the actual import begins. It happens when first uploaded to Lightroom and prior selection of of photos to imported to the catalog.

I have a new Macbook Air and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on. The computer is not hot.Any ideas on how I can fix this please ?

I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?

Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

Have two websites that I can access just fine and 80% or so of links inside but the other 20% - no deal. first time it has ever happened. Some kind of setting ?

I have been doing online business for four years and this is the first time that this has happened. I have satellite internet through Dish Network. Have had hem here twice and their techs were in touch with the home office big shots for an hour. They say it is not their service. I had an online tech help me check out my computer and he worked 1.5 hours and couldn't fix it. The web sites with the problems say it is not them. What kind of setting inside of my computer or Fire Fox might be wrong. I updated the Java script in the last couple of days. I need one of these sites to work correctly very badly.
Any Suggestions.
Charlie Bass<br />
[email protected]<br />
xxx-xxx-xxxx
''[email and phone number removed by Moderator]''

Is this with normal website or are these websites opened via a secure connection?
If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.
*https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety
*https://developer.mozilla.org/en/Security/MixedContent
You can try basic steps like these in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Error_loading_websites

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do?

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do? It keeps going around in circles. I have tried re-starting the computer and re-launching the program holding down the option-command keys. Neither helped.

What version of iPhoto are you using?
This is the the first time I have ever launched it.
Does that mean there are no photos in the library? If so move it to the Trash bin in the Dock and launch iPhoto again.
If there are photos in the library do the following:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
and select the library you want to add from those in the selection window.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
Note 2: Your current library will be left untouched for further attempts at a fix if so desired.
OT

TS1702 I had this Scrabble on my iPad2 and began to have connection problems, it would lock in the "connecting" position. This is not the first time Scrabble has had problems with interface. Typically customers delete the Ap then download it again to rein

I have contacted EA about this and can find no help. I had this Scrabble on my iPad2 and began to have connection problems, it would lock in the "connecting" position. This is not the first time Scrabble has had problems with interface. Typically customers delete the Ap then download it again to reinstall it. During the process you sign in and approve the purchase KNOWING that another window will open saying that you have previously purchased it and that there is no charge. So what happened this time? It will not connect and all of my saved and current games are wiped out. I want my money back, this game interface is pretty junk and operates like some ancient DOS program,,bug,bug,buggy. I want my money back.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

The most recent update erased all of my bookmarks. I tried the steps to find them and they are gone. This is not the first time this has happened and it extremely disuptive.

the most recent update resulted in a loss of ALL of my bookmarks. This is not the first time this has happened and it is very disruptive. I tried the steps suggested to find the bookmarks but that failed.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

TS3276 Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones ar

Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok

Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
I still am not sure how the iChat Server preferences changed themselves on me, but it is not the first time I have had weird "settings" issues with our Snow Leopard Server.
Thanks!

I have over 20 songs and apps on my phone and when i connect it to my computer none will transfer over into my Itunes on my computer this is the first time this has done this and i dont want to loose anything

I have over 20 songs and apps on my phone and when i connect it to my computer none will transfer over into my Itunes on my computer this is the first time this has done this and i dont want to loose anything, everything is up to date so im not sure why this is happening

The computer must be authorized to the same account you have on your iPhone. Connect the phone and choose Transfer Purchases from the iTunes File menu.

My iPhone 5c keeps turning off it or just going to the shut off screen, also I have a pressure crack inside my phone. This isn't the first time this has happen the within the first 2 months of getting the 5c (I got it when it first came out) did this

Like I said in the question it won't stop trying to turn off and this isn't the first time this has happen. Please help me

Hi FayeeSavvy,
Welcome to the Apple Support Communities!
If there is a crack in the display on the iPhone, I would definitely get that repaired first. Please use the following link for information on the repair process.
iPhone Screen Damage Repair - Apple Support
http://www.apple.com/support/iphone/repair/screen-damage/
Have a great day,
Joe

Alright,so i lost my ipod and with icloud i found it... this is the first time this has happpen to me. Should i call the cops for they could recover it or another option ?

Alright,so i lost my iPod and with icloud i found it... this is the first time this has happen to me. Should i call the cops for they could recover it or another option ?

Hi Odd_Franky,
Welcome to the Apple Support Communities!
Please follow the recommendations in the following article if your iOS device is lost or stolen.
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Have a great day,
Joe

HT201303 I have rented 2 movies the past 9 days and they won't transfer to my iPad - error message says that they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen.

I have rented 2 movies the past 9 days and they won't transfer to my iPad (first generation). Get the same error message that says they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen after several successful movie rentals and transfers.

When you have a query please post the feed URL rather than its contents. For the record, yours is at
http://www.honywoodschool.com/podcast/44986
I don't have an iPad to test this, so I can only refer you to Apple's Podcast Tech Specs page:
http://www.apple.com/itunes/podcasts/specs.html#formattingvideo
This says that the maximum video size for an iPad is 1024x768 - your latest episode is 1280x720.
Slightly confusingly, it also says
'iPad & Apple TV can play the following video formats:
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format'
which suggests that mp4 files are even more limited.
Incidentally your feed gives this URL for the media file:
http://www.honywoodschool.com/user/59/133934.mp4
However when downloaded this produces a file called 'howtosetupappeid.mp4' so soe sort of redirect appears to be in place, and these can sometimes cause trouble. It's better to link directly to the file - it's possible that the iPad doesn't handle the redirect.
That's all I can suggest: if it still doesn't cover the problem I can only refer you to the iPad forum where someone may be able to actually try your podcast and offer a comment.

Got new iphone, and backed up my 4 and when i went to resore from backup it said enter password, but iv never put a password in and its the 1st time it has ever been connected to this laptop, How can i get on to my backups :S

I have just got the new 4s today, and plugged my old iphone 4 into my friends comp, for the first time, backed up my iphone,
then when i went to restore my new iphone 4s from the backup of my old phone, it said enter password, and when i looked the encrypt with password was ticked and it said to enter my password, but i have never put a password in, and never backed up my phone before,
how can i change the password if i never put one in, in the first place.
kimmy,. x

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

This is the first time this has ever happened but I plug in any device iPod, iPhone and the computer opens up a found new hardware wizard. I can't sync any of my devices and I'm not happy. Any helpers?

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