This is the third time in the past several weeks when my printer just stopped printing for no reason
I have a windows 7 laptop and a HP 8500 officejet fax....my printer has stopped printing again....I have disconnected everything and it still won't print.
How is the printer connected - USB, wired LAN, or Wireless LAN? Are there any error messages?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
Similar Messages
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For the past few weeks when I place a bid on ebay, Firefox crashes. The bid goes through but I have to restart Firefox each time. I have sent a report each time and asked to be notified and as of yet I have not got a solution to this problem.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
For the past 2 weeks when I wake my computer I get a white screen in front of my background
for the past two weeks when i wake my computer from the sleep mode, I have a white screen in front of my background and the hard drive spins like I have restarted my computer.
Could be any number of things. What user trobleshooting have you tried? Restart (power off/on) reset, hold the sleep/wake and home buttons together until you see the Apple logo and then release. See if it works after the phone restarts. Next is a restore from a backup (make sure you made a current one), then restore as a new device, which deletes all data from your device. If it doesn't work after all that, then make an appointment at the Genius Bar at the local Apple store, it is probably a hardware issue.
I have seen something similar which is generally diagnosed as a hardware issue. -
The first to go was visaable voicemail. After 2 support calls, it still doesn't work. This was an app I considered "critical" when I purchased the phone - I am out of the office the majority of time, and need quick repnse to my clients' calls.
Then, there seemed to be battery issues...wasn't holding a charge as long, takes loner to charge.
Text messaging- frequently get "can't send"... powering down/back on doesn't resolve the issue. It sometimes send the text, but no pattern as to when or why.
SIM card error....message is that SIM card does not exist or is damaged and a message that I can continue to make emergency calls. The error generally just disappears and I can continue calling, but lately, the error often causes the phone to power off.
Any suggestions or other than 2 hours support calls?
It's interesting that I'm having tese issues now that my contract has ended and I can get another phone ...with another 2 year contract.
Thanks for any responses.
Joyceindoors and outdoors. my zip code is 07094. i know this issue is specific with this device only. if i hook up my galaxy s3 or bb device on same line with same sim card i have zero issues. I do get service when i am in and around my house but i drive a few blocks down it goes down to no service (circle with the line through it). most of the time i can't regain service by switching airplane mode on and off. Sometimes it works but i should not for any reason have to do this to use my phone.
Things i have done to troubleshoot.
-a replacement phone
-new sim card
-hard reset
-activated other devices with this line and sim. -
I think since I downloaded the latest version of Firefox the problem started; about 2 weeks ago, and I cannot make any search because I am redirected to " w3.mict.go.th" which then times out. So I have been using IE to search, and firefox seems to work fine other than the search function.
@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter. -
I used Firefox for months. For the past several weeks it crashes all the time.
I can enter through Safe Mode. I have tried troubleshooting suggestions but have not found anything that works. Can't update plug-ins. Get an error 651 message. Can't update other programs (e.g, Iobit Malware Fighter; Advanced System Care) and can't use other programs (e.g., Skype) because Firefox crashes. I use Google Chrome for Internet searches, email, etc., with no problem, so I am connected. A few days ago, at the-edmeister's suggestion, I found my submitted crash reports and copied the 5 most recent but could not get back to the replay window to paste. I did save them in a folder. Today when I looked for the list of submitted crash reports, that folder was empty. Strange. I still have the 5 I had saved in a separate folder.
As additional information, I had been using I/E for years but it crashed a number of months ago. I have Win 7 and had upgraded to I/E 11. I had read they are incompatible and tried to downgrade to no avail. I was very pleased with Firefox, though, and decided I preferred it to I/E and had enjoyed it for about the last 3 months until it crashed. Google Chrome runs fine, fortunately, but I would like to get Firefox working again. What can I try next? Thank you.
I tried to allow installing the troubleshooting info but received message "Firefox prevented this site from asking you to install software on your computer."We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
I don't know what version of Firefox I was using. I think it was 4.0 I have just downloaded the newest version 4.0.1 and will see if this continues or has been fixed. It has never done this while browsing with I. Explorer so I assume it to be a browser issue. One of the blogs I read said it was a Firefox issue.
The re-direct would occur usually right after I landed at a new web site or it might occur after I started browsing the site. I don't think it is a virus issue. I use Vipre home edition. The page looked just like a search listing window just like you would get in Google after searching for a subject. I would just arrow back to the site I was at and start again. Sometimes I would have to repeat this several times until it went to the correct site. Any ideas?That is a legitimate Mozilla newsletter. As it says in the email:
You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below.
Unsubscribe https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/ " -
I am using firefox 7, windows 7 pro, 64 bit machine.
If I am typing an email I never know if I can finish because it often freezes and I cannot get the mouse to do anything. I have to hit "control-alt-delete" and stop firefox and sometimes the process and then start over. Also firefox is consuming a lot of cpu resources
(over 110,000k and sometimes near 200,000k). Is that normal?We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
For the past two weeks when I am talking on phone it will disconnect from caller
I need help my phone disconnects from caller when I am talking what would be the problem?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
Hello
i'm really worried about my macbook pro, it's a 13'' retina 2012 model. After watching a late night movie last night i just closed the lid and went straight to bed as usual. To my surprise when i flipped open the lid this morning it only made the apple sound when turned on but didn't display anything. I tried switching it on and off several times but nothing changed. So i connected it to an external display and it worked fine. The funny thing is i never dropped it or spilled any liquid on it. Now i'm wondering what could be the cause and i'm hopping someone might be abble to explain this....Could it be the lcd screen, the video card or graphic processor or could it be the logic board?? Help.reseting the System Management Controller won't wipe my SSD drive will it?
No, but if you don't already have a backup, you must back up immediately, before you reset the SMC or do anything else. -
Hello. On my MacBook Air late 2013 model I am having a problem with Microsoft office word for Mac where the window for the document becomes all gray and I can not see anything that I have typed or any menus for it and also windows will sometimes dissapear and I am having truble getting them back. If anyone has anyideas of what is going on or could even help me thank you.
Glad that helped.
As time goes by (months or years), keep your eyes on how long Microsoft continues to support Office 2011 for Mac. Eventually you should consider Office 365 or Apple's Pages, Numbers, and Keynote. -
I have had the same "CSXS Infrastructure 4.0.2" update for the past two weeks
Every day for the past two weeks when I have come into work creative cloud tells me I need to download the new updates. The update always is the same thing, "CSXS Infastructure 4.0.2"
Is this happening for everyone and it is a consistent ongoing update or is it downloading it but not actually updating the creative cloud?For future viewers facing difficulty applying the CSXS Infratstructure 4.0.2 update please see Adobe CSXS Infrastructure 4 fails to install with U44M1P7 or U44M2P7 error - http://helpx.adobe.com/creative-cloud/kb/csxs-infrastructure-fails-u44m1p7.html.
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For the past several days, I have been getting this message during backups:
Time Machine could not complete the back up. The backup disk image "Volumes/Data/bhoppy2's iMac.sparsebundle" could not be accessed (error-1). When I click on the 'help' icon on the message, it reverts to a blank page, and I cannot find anything online regarding the term 'sparsebundle.' In addition, I cannot access previous backups any longer.
Help?See C17 in Time Machine Troubleshooting by Time Machine guru Pondini:
http://pondini.org/TM/Troubleshooting.html -
For the past two weeks, every time I start up my computer I'm asked for an iCloud login. I've never used iCloud and I'm not likely to. How do I get this login to stop automatically showing up? I'm using an iMac G5 with OS 10.9.4.
One more quick thing first. Hold the SHIFT key this time as you startup and see if that gets you any further (this is called 'Safe Mode' by the way). I'm not too confident that this will work in your case but it's worth a try. If it boots up, go into Disk Utility and repair permissions.
If it doesn't, you're going to have to do an Archive & Install which will install a fresh copy of the OS over the top BUT keep all your users, files and apps in place. -
I had hacker problems so I reloaded Snow Leopard. Afterwards, Mac had to delete 798 items. Now it is looping on 4 items to delete for the past 2 weeks. I can't reboot, reload, or restart. I have to let the battery run down for it to turn off. I think a big part of the problem is that someon one the internet (the hacker) was mirroring my hard drive. It seems to have locked up my system. I could be wrong about this guess, though. All I do know is that it is now looping on the last 4 iems, and I can't do anything.
Well, I can get it to turn on, but all it does is continously try to delete the last 4 items. When I try to reload Snow Leopard, it tells me my hard drive is full and that I need to delete items.
Can anyone help? I am so lost without my Mac. I am back on the PC, and though it works, I'm sure many of you will understand when I say it's just not a Mac.
Thanks.I installed Snow Leopard using my Apple external Superdrive. I followed directions I found on the Apple site. Here is the article info: Mac OS X v10.6 Snow Leopard: How to Erase and Install
Article HT3910
located at: http://support.apple.com/kb/HT3910
Everything was going smoothly until I got to the reinstall part. I had to choose to reinstall on a hard drive or network drive. I've never used a network drive; just the hard drive. It seems that's where the troubles began. I selected the hard drive. It seemed to go well, and then I got the message that I needed to delete some files because I was out of space. I chose to get rid of my music files, but, there were only 636. I don't know what the rest of the files were. I was using the Secure Empty Trash command.
That was my first time doing an erase and install. I tried to do it again, but I now get a continuous error telling me that my hard drive is full and I must delete files. Only I can't delete files because 4 files are still being deleted and my computer won't let me stop the process.
I found out about the hackers mostly by the fact that whenever I used to watch something like Hulu or Netflix, I never had problems with internet connection or speed. Lately, I had internet connection problems. I went in to check my settings for my internet provider and found out the settings had been changed to public and all these extra computers were connected to my network.
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