This is the worst program i have ever dealt with.... the latest version of flash is on my system?

i WOULD HAVE GLADY PURCHASED ALL OF THE ADOBE PRODUCTS HOWEVER I CAN NOT GET THE STUPID FLASH PLAYER TO RUN. IT IS ALREADY LOADED INTO MY SYSTEM, HAD BEEN SINCE THE LATEST DOWNLOAD CAME OUT. WHY IS THIS SOOOOOOOOOOOOOOOOO DIFFICULT

Hi,
Please provide more details about the issue
http://forums.adobe.com/thread/1195540

Similar Messages

BT is the worst company I have ever dealt with - c...

I need all my composure whilst writing this post to avoid using bad language because frankly I wish to mutilate the idiot(s) responsible for the utterly woeful customer experience I continue to have with BT and it's wretched call centre. Searching the web I see there is a multitude of human beings who continue to be driven mad by this company. If you are one of them reading this then it may be a small consolation for you to know that I work in mainstream media in the UK and propose to do as much as I can to bring the rank incompetencies of BT out into the open and to a wider public but also to name those individuals responsible other than Mr Warren Buckley.
My story is a simple one. On 8th June there was a very strong electrical storm where I live. The power flickered on and off many times. After this caller display stopped working. You probably don't need me to tell you what happened next other than two months later I am still stuck in the Groundhog Day that is the BT caller centre. So far I have had 18 texts in two months saying the problem has been fixed. It hasn't. I have had two engineers visit, both of whom were sent to my house for the wrong reasons and had no experience in caller display issues. I have also had numerous promises made by BT call centre operatives saying they will call me back but they haven't. When I asked to complain to a supervisor she said she would ring me back within 24 hours as she accepted the situation was not acceptable but even she hasn't called back!. When I made formal complaint a Mr Colin Francies emailed to say he would ring but he didn't either.
If you are of a technical bent I have been through the old *#234# routine a million times. Similarly BT has cancelled caller display and then reinstated it 24/48 hours later but still caller display does not work (it has done this 5 different times now).
I bought a new digital phone (this means I now have 3 different types of phone in the house and all don't have caller display). The BT engineer placed this new BT phone into the master test socket and still caller display did not work. He said it is a software issue somewhere in a BT computer but that's as fas as he could help. He also replaced the test socket for me just in case it was that and tested those ADSL things that you plug your phone and router into.
Every time I call the BT call centre I have to start from scratch because I can never speak to the previous person who dealt with my call. Each time the person simply says they will cancel caller display and get it re-instated but I tell them this doesn't work. They then say that they will call me back in a few days to see if it has worked and if not they will book an engineer. Only THEY DON'T phone back!!! I write their names down but when I ring because nobody has rung me back no one knows who these people are and I have to start from square one again.
Sorry this is rambling but I really need some help here either from someone who can help me technically or someone who can suggest what I need to do next to get an answer from BT. I have no problem with turning up to BT's headquarters and staging some kiind of sit in and thereby getting some media attention but I'd rather get the thing sorted to be honest before resorting to those tactics.
Posting this message on this forum is my last hope. Thank you in advance if you are able to offer up any help that results in my blood pressure diminishing and me ceasing to have dreams of sharpening knives in front of BT executives!!! Your instinct is always to have a go at the poor Indian person answering the call but frankly they are doubtless paid very little, work long hours, and are clearly limited to using certain phrases. It is disgusting that BT uses these people as frontline troops to soak up the anger of the British public without giving them the training or wherewithal to solve the technical problems that undoubtedly occur given the size of BT.
Well....I'm about to press 'post' now and I just hope against hope that someone helpful will be able to reply to me...

Rang BT's Head Office to find out the proceedure for complaints because, regardless of how difficult my problem is technically to resolve, I believe it is inherent in the culture of BT's call centre in India to at best over promise to phone you back and at worst deliberately mislead you by saying they will phone you back by a set date but they never will. This is an invidious approach to customer service and I propose to pursue it with vigour.
BT's Head Office gave me another number to call - 0800 800 150. I was told this was the number to speak to a human being to put a complaint in about promised calls not materialising. After pressing the various options I got through quickly to a lady based in Milton Kenyes who was very helpful. She told me that when you phone this number it is pot luck as to whether your call gets put through to Milton Keynes, India, Scotland or Warrington (her words) so with that knowledge you might want to put the phone down if you ring it and get through to India and have another go by redialling.
Anyway, to cut a long story short, I have lodged my complaint with her, she was most helpful, and I have a direct number to phone with a PIN number to enter that gets me not to her direct but at least to her team who will now deal with my complaint.
I see on the text they sent me that this is a Priority Care Team. Well, a promising start. They say they'll have news for me by the end of next week.
Thought I'd pass the info above on re different telephone numbers because up until this point I had only been dialling India and using the online email complaints proceedure via the BT website. The Milton Keynes office accessible via that number above seemed far more on it on first impressions. In fact she was surprised that it had taken me ten weeks to finally put a complaint in when most people complain after 6/7 attempts at phoning the call centre (I've rung over 20 times).
Also - for anyone with caller display issues - I was told that the electric storms in June saw a rise in caller display issues around the country and BT are still addressing them. That's the first time in ten weeks that someobody has told me that and although it's a pain I wish they had said that to begin with because you end up banging your head against a brick wall and going mad thinking nobody will ever listen to you!

Re: BT is the worst company I have ever dealt with...

Guys if you listen to my story you would feel your problems do not exist.
I got an offer from sky to come back to sky and I took it at the start of this month.
I had a BT line and wanted to use it for calls on ongoing basis . I wanted to keep my BT service . I also liked the smart talk app.
I had virgin TV and Fibre broadband and the phone that come with it which I never used.
Now Sky promised me I can keep my virgin number and gave an installation date of 20 sep.
11 sep recieved a call from Virgin checking if I m switching to another supplier. I said yes. I was out of contract for virgin and had
given 30 days notice also. They said my account would close at end of month.
I recieved a call from BT checking if I am switching my phone to another provider. I said no. They said no worries you will stay with BT.
Come 19 th my BT line stopped.! When I dialled 150 ( yes that worked) it went to sky. I asked the advisor have they taken over my BT line. They said no and my sky talk service can only be active next day and that too they are taking over my virgin number.
I recieved a mail from BT at 9.15 PM on 19 sep saying if I did not contact them by mid afternoon of 19 sep my service will stop and would move to another company ! I called BT and I had already lost my BT number. They apologised but promised they can rectify this next day as another dept that can do it closed.
Next day I called BT and said I want my number back and BT service back, they said all done and will be back by evening.
The same day a open reach engineer came and checked the line and said sky made wrong order. They should have provided a new line and ported virgin number on it. Instead they had taken BT line and ordered renumber to put virgin number on top.
So open reach engineer did not install BB since the order was on a different number! I called sky while open reach engineer was on and they agreed the engineer has to go back and they would sort it out. My case was assigned to erroneous take over team and a special agent was assigned. The lady called me next day promised everything would be set right all I had to do was call BT and ask them to do a Working line take over and sky would cooperate and work with BT to get my BT number back. Then sky would do a new line provide and give me broadband . Till the nothing can be done ! I called BT again and said I want my number back and sky has said they will cooperate. BT guy took 12 month line rental saver payment and said all done and service will be back in 3 days!
I called sky to inform, they said BT may not be able to do it so quick call them and check.
I called BT again and they said order had failed and it has to be transfer in order. They placed another order.
Next day I called BT and checked how is the progress they said they hd refunded my money and a specialist team is now on the case and nothing can be done !
Frustrated I called sky about 10 times in last 4 days to get BB installed now on the line they have taken over from BT.
I gave up trying to get BT service back. Now 3 orders of sky BB. Have failed and latest today they gave me a engineer appointment of 7 October. When I checked order progress online it showed it is delayed and was in red !
Called the specialist team at sky, no one wanted to take my call and the front desk operator said they will let me know when there is some update. The case manger assigned to me is due back in office only on Friday !
My virgin broadband service is to stop month end and sky may not get their act together at least till 10 Oct by looks of it!
So much for customer service,ofcom regulations and two big companies investing millions on their IT.
BT were the most callous ones. Could not be bothered to talk or understand the problem,. Sky folks are at least promising to sort out ! Fingers crossed.

Latest updates-
BT tried few times to place order for getting phone service back.all failed.
I even got a new welcome letter, new account number etc only to find they all failed.
They refunded money twice and finally told me a specialist team will come back in 10 days.
I had no option to accept my fate and get my broad band installed on this erroneously taken over line by sky which BT allowed against my instructions confirmed on a call with BT on 11th sep.
I wrote to BT asking for compensation. Here is the update email to BT I wrote again today.
Customer By Email (Ravi Bikkannavar) 07/10/2013 12:40 PM
Some one called me today at about 11.35 am and started the argument that I need to talk to open reach and sky because they made a mistake in taking over my BT line.
I never wanted my BT line and account to go! I had confirmed this on phone with BT on 11 sep again when I was promised that my account would not go anywhere .
This agent who called me today kept telling me that on 19 sep Sky requested again to take over the BT line and this was a second request . And BT agreed to it on same day ! Why did you do that?
She would not accept this as BT mistake .
I have lost my BT service and BT number because of mistake by BT
After 19 sep I had contacted BT so many times and couple of orders were placed to reinstate my account and amount of advance line rental charged on my account and refunded because the orders failed . Finally they told me a specialist team would look into this and come back to me. I was left by BT without a service .
Now I asking for compensation for removing my account without my consent , making me loose my phone number and failing to reinstate my account in timely manner .
Your agent today simply disconnected the call.

Skype is the worst company I have ever dealt with

I purchased a subscription to Skype to call 1 specific number in Japan, my in-laws number where my wife and son live while we are separated for a year because of my job, however when I looked at my credit card I was double charged. I contacted my credit card company who reversed the second charge. Skype took that to mean that the one number I called in is fraudulent. In fact this is what they said
“Much as wish to assist but we cannot unblock the since due to an increased number of fraudulent calls to that number”
I asked for a refund but because the annual plan had used 128 minutes since the annual plan started on 8/25 I cannot get a refund either. xxxxxxxxxxxx

I understand. I had credit in my account (in the past) but I received an e-mail telling me if I did not use it at the 1 year mark I would lose it so I made a quick call so as not to lose the money. As far as your questions is concerned I am unsure. I wish I could help you.

The worst company I have ever dealt with.

I am 12 months into an 18 month contract paying for BTs top fibre / phone / TV package. I am averaging around 5 hours a month on the phone to them going round in circles with constant faults. The most unreliable / slow broadband I've ever had. When it does work I only average 5mb and end up using my phones 3G as a hotspot for my computer instead as it's faster and more reliable. I am trying to get out of my contract early but now BT are failing to make scheduled calls to me and failing to provide me with a deadlock letter. I am now having to go legal. I advise you all to leave BT as soon as you can. Disgusting customer service / appalling products.

Its a pity you did not visit this forum earlier, as am sure that things would have been sorted out long ago.
I still think its worth passing your details on to DavidM, as he is really good at sorting things out, and you have nothing to lose, as the team take personal ownership of your problem, giving you one point of contact.
It would only take a moment to submit the form, and at least DavidM can take a look and see where things have gone wrong, and put things right. There have been very good outcomes for customers following this route.
This image shows you where thi link is, and what the form looks like.
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Why is skype the worst program I have ever laid my...

This program is such a **bleep**ing joke. Every single time skype updates it does the exact opposite of "improving my experience". I have no idea how my favorite messenger program has morphed into this peice of absolute garbage that I'm dealing with now. It started with updates only adding advertisements, now with skypes new update that was COMPLETELY forced by the way it is almost unusable at this point. I've noticed recently that closing skype made my game counter-strike:global offensive run without any lag, and all the lag that was being caused was from skype, how is it a single program can lag my entire computer, how could the design of a program be so awful. Now I cannot "find" any messages sent or received. I have changed no computer setting, I have not changed any skype setting this all happen from it's own updates alone. Messages literally load in random order, it loads all my msgs in the past week or something and puts new msgs somewhere scrambled in with them in all different areas (never places the newsest messages at the bottom). I just now woke up and noticed skype was updating, it had been all night that means and it made my computer run stressfully all night whilst not accomplishing any update and failing to stop itself from trying to update more. I actually literally had to reset my router which I rarely have to do b/c skype updates knocked my internet off. This program is a **bleep**ing joke and will die as soon as something better comes along, anyone using an altnerative already?

It doesn't help to change the clock back to correct time. When the clock was wrong, the sent/received messages were labelled with the wrong time and are now misplaced. The only what you can do now is either to clear the whole chat history or to try to correct the wrong timestamp of the misplaced messages or just delete them.
http://community.skype.com/t5/The-Skype-Lounge/Delete-a-conversation/m-p/743928#M56527

The worst service I have ever had with apple.

Ok, about a week ago my ipod mini started to show very obvious signs of hard drive failure. I now know this is very common with ipod minis. I took this ipod to the apple store in victoria gardens, and got an appoitment at the genius bar. I have never seen in my life such poor management. They tried to find every reason in the world to not replace my ipod with a new ipod. Not REFURBISHED new. I do not settle for refurbished parts. Now it states in they're warranty that I have three choices. 1 replace the ipod with a new one. 2 refund money. Or 3 get a refurbished ipod sent to my home. I of course wanted my money back because i don't want this problem to happen again. Refurbished parts are crap! My ipod is still under warranty and I demanded the money. Apple said we choose what option you get but no where does it say on they're warranty they choose. I argued with the store for almost 2 hours but they would not budge. I want to know if They should have given me my money back or is this a common issue with apple? All I know is that Next weekend I'm probly going to be potitioning outside apples door. And if this problem is not resolved I will never deal with apple again. I have also reported them to the better business bureau for inspection.
DELL Windows XP
DELL Windows XP

"Apple said we choose what option you get but no where does it say on they're warranty they choose".
No? This is from the warranty. I've highlighted in bold the 3 words you seem to have missed.
"If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."

BT are thr worst company I have ever dealt with.

Had a new telephone line and Infinity 2 installed on the 21st of May. I have had nothing but problems with the broadband speed and stability. When my new BT phone the BT6500 arrived the problems increased to the phone line and the phone itself.
Five engineers over a three week period.. many ten's of line checks run .. everytime I was told there where no faults on my line. When the fifth engineer came out he not only found one fault but two on my line, he was here over 3 hours nearly 4 in total and had to go fetch another engineer to help him with the fault. Once the line fault got fixed then the broadband speed went down to ADSL 2 speeds.
After over 1 hour in que's last night and being passed from pillow to post with no sign of my issue even being resolved I have no had it.
The Indian call centre agents actually seem to care more than the UK call centre staff who think that by just talking to you they are doing you a service above and beyond their role. Sadly the tech support from India is shocking with a tech 2 Indian tech telling me to restart my HH4 and Modem and then saying he needed to send out another (the 6th) engineer.
The phone speaker doesnt work properly so if you put it on hands free you get a burst of sound then it goes quite for 2 seconds then another burst of sound then quite again. BT gave me a new number that has daily calls from debt collectors looking for two different people. A BT advisor told me to tell them I was signed up to the TPS and this would stop them. I did and it didnt so they also tell you lies.
I have allowed BT every single chance to resolve this issue which they have not. I spoke to someone from the cancellation team last night who asked me to give BT one last chance.. He told me he would get in touch with the tech department and would get my issue resolved. After 45 mins in a que he came back and told me that the first tech agent he spoke to had given him a second number to call to get through to the tech 2 team. He said he was sorry but I would need to hold the line again, ten minutes later he came back and said he was putting me through to a tech 2 agent. The line went quite for a few seconds then I could hear people talking in the background. I said hello and then the phone started to ring and when it answered an automated voice told me to input my number, I did this then it said I was in a que for an advisor. All together I was in a que for over an hour.
I have now stopped my direct debit and will call the cancellation today when it opens. I am going to record the conversation when I tell them to cancel. The customer service I have had from BT since the 21st of May until last night has been terrible, they try their hardest to fobb you off instead of using that energy to help you they just want to pass you about.
THANKS TO BT FORUMS .. The best advice and friendly help I have had is from these forums themselfs. Run mostly by other memebers of the public and not BT. Thank you all for the advice you gave me in trying to resolve my issues.

Hi
If you have had a line fault it could take upto 10 (although normally only 3) days for your broadband speed to get back to normal so really you only need to be patient and try to avoid switching the router off and on.
I assume that if you are going to move your phone service that you will be moving to a cable company as I am sure that you know that if just by moving from BT (Retail) and go to sky, plusnet, postoffice, talk talk, to name a few. They all still use the openreach cabling network and the chances are you will still get allocated your same pair of wires from the telephone exchange.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there

Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there...Apple...PLEASE update and give us back the old version of iTunes...

Pull down View > Show Sidebar. This will give you back the same functionality of iTunes 10.x.x.

Lightroom 3 - The worst program Adobe has ever put out...

If anyone cares to read this, I will be the first to say DO NOT UPGRADE!!
I am spreading the word - facebook, word of mouth, every professional photographer in LA I know, blogs, etc.
You gotta raise hell to get changes.
Lets see if Adobe will do anything about these issues...
I thought that Adobe created "beta" for a reason - to smooth out all the kinks before they put the disk out. Nope.
I have been waiting for them to put out updates on many issues since I purchased the disk a month ago.... Still waiting Adobe!!!
It is excruciating to watch my photos take literally 4-5 minutes to open. Even worse, is the time it takes to save from Photoshop CS5 back to Lightroom - I timed 14min. FOR A PHOTO!
I feel like the old days when I rendered video - went out to get a coffee, and came back to find the spinning of wheel of death still spinning.
Oh, and I got to talk to India today too! for 3.5 hours - with no resolution to my problems.
Susheel accessed my computer remotely - saw my catalog - sees 73,000 images, and asks "are you a photographer?" REALLY?! DId you REALLY just ask me that Susheel??
Why I HATE Lightroom 3 - let me count the ways:
1. Adobe closed their tech support in Portland (whom I have spoken to many times, and ALWAYS got my problems resolved. They always went above & beyond the protocol - and we sit here and wonder why the US economy is crashing), now you get a no-name person in India or in the philippines (who have no extension, no email, not even a direct line so when you sit on a call for 3.5 hours and need to call back you are starting all over again.. Dear Adobe - do we live in 1980?? You are suppose to be a LEADER in technology.
I am morally against outsourcing, my artwork is all about the death of american industrial capitalism. In a time when the US is in crisis, Adobe works on moving things out of the US. I'm outraged - You can't get someone in the US EVEN IF YOU TRIED! The best I could do was talk to someone in sales about this - wow. What does that say - American's "look good and sound good to sell our product, but when it comes to something advanced in technology like using the product and trouble shooting, we prefer to use someone with no extension in another country"
2. They don't offer support for anyone who is running off a network (they expect professionals to be working off their local "c" drive or Mac internal hard drive. HA!!
3. They continued to blame my network - even though my network is running smoothly, has no limitations on access, will open directly into photoshop just fine (and quick!), worked absolutely perfectly in Lightroom 2.... Yeah, it's the network, riiight.
4. Lightroom 3 is corrupting files when opening into Photoshop CS5 - if I'm lucky enough to open them
5. When I do get a photograph open, it loses it's filters once saved back into Lightroom (I rate my photos to help me navigate through the masses) - this really is hurting my workflow. When I shoot 800 images in the studio in one day - I DO NOT want to go back and fish around to find the edited version that lost its flag...
6. I have been promised to get a phone call "sometime next week" since there is no extension I can call back on to move forward. I'll keep you updated - let you know if Susheel keeps his word. He couldn't tell me who was going to call me, or when, but he "assures" me it will happen.
I wont hold my breath

function(){return A.apply(null,[this].concat($A(arguments)))}
Keith_Reeder wrote:
ambienttroutmask wrote:
So the worst programme Adobe ever put out, yet even though you can have a 30 day trial you still went out and brought it...
Yep, everything is always someone else's fault. It's never because they've made a stupid decision to buy before making absolutely sure that the software will work for them.
Seems like nobody is prepared to take responsibility for their own actions these days.
So, by that logic Adobe does not have to take ANY responsibility for pushing this kludge out the door? Given they had a RC ready almost INSTANTLY after release should be sufficient to show they KNEW they were pushing garbage out the door. Adobe is indeed responsible for their offering a know buggy product, bugs which CROSS PLATFORMS so it has to be the core code design not the user hardware or anything a given user has done. Sure some systems might have setups which help make these issues more apparent, but that is on Adobe to deal with as they should publish limitations and known configurations which can potentially induce greater problems...but these entail an admission and accepting responsibility for the original buggy release...btw, release notes used to be where one would find quirks info and how to work around them post system requirements being carved in stone and set to entice the lowest common denomonator user.
One more thing...LR is marketed not as a PRO TOOL, it is sold as a tool for the average to hobby level photographer. That is also has huge appeal to the pro market is a happy accidentally-on-purpose thing...but to berate people who don't feel it's their job to troubleshoot a commercial app is completely unreasonable...but anymore the US consumer is the largest beta tester group on the planet...I wonder how our EU counterparts are fairing as ironically, they have stronger consumer protection laws...try pushing a crap product out in the German market...heh-heh, yeah good luck with that.
Actually I would say this is not the worst software Adobe has ever pushed out the door but perhaps the worst photography software they ever sent as RTM. Many, many PDF related apps and utils have actually been worse and we won't get into what they have done to Flash and Dreamweaver after that acquisition. The closest analog I can see if that of what happened to Norton products post Norton being purchased by Symmantec.
However, I am willing to give Adobe time to address this because they did have the RC ready almost right away. Should they have done this? No way, but perhaps the marketing wonks put the company in the position where it had to meet the release date even if issues were discovered and fixes in the pipeline already and it was gonna be a 3-9 week delay before the issues were mostly fixed. But they did and well, even those who ran the beta, ran the 30-day trial did not find the issues because they simply did not use that part of the program enough for the bugs to manifest their effects to the degree when you the user, realize something odd is happening.
I too am pissed, beyond belief as I depend on LR for my business, I can, however work around it for a while but I don't make money as a photographer I use photography for my business so the issues, while causing huge levels of frustration, are not fatal....yet...all I know is I don't want to revert to LR2.7 because I have done so much work onLR3/ LR3.2RC already and the tools themselves are indeed superior in LR3.x....when they work and that is the rub. So many here are telling those with these bugs affecting their income/workflow bought into this to save time and leverage the bestter NR/sharpening and I say much improved adjustment tools. I don't use the lense profiles at all really so nothing special for me there.
I would ask a question...I am sure this has been asked and answered but, eh, why not one more time because search is sooooo "haaaard"
but does this issue affect all file types? I am shooting DNG but can switch to PEF if needed and convert on import but would rather just shoot DNG. I am not willing to switch to JPG because if I have to do this I give up too much control on my images, for that I would switch back to LR2.7.
Also, what versions of Camera RAW were used in the beta and what versions are being used with LR3. I know I did upgrade to ACR6.2(?) or whatever the most current version. I understand there are a ton of factors at play in these bugs but I do doubt it's ACR as my old antique PS CS3 version of Photoshop does not have any problems, of course it's using the old version of ACR 4.6(?) again sorry I forget what version exactly but it's trivial and can be determined.
I like LR because I don't need the advanced features of PS all that often, still PS is a fun tool to have as a backup for the complicated shots though I don't have time to really spend in it as I would like to...
But in general I guess I am trying to say, Adobe had to know in advance of the RTM original LR3 because they had the RC ready almost instantly. Of course past releases of LR also had the same experience just the bugs were, well, not as impactful I suppose. I have been happy with LR since 1.x versions but this version is painful to support...and I as I previously posted I won't screw with Adobe's refund people, likely off-shored staff who get bonuses for talking customers OUT of getting a refund, I will simply file a chargeback with Mastercard...that is why I use it, so I don't have to let companies waste my time wading through their red-tape. And btw, Adobe knows the customer will WIN any chargeback because this evidence of a known to be defective product was sold to the consumer and the customer even allowed the mfg to remediate the issue only they failed to deliver in a timely fashion. So, if one is not happy just "go to the mattresses"...use the chargeback hammer. The bonus is every chargeback granted to the consumer costs the retailer, Adobe in my case, $35 when they lose...

How do I delete files on my iPod second gen? This is a NEW problem I have only had with the latest version of iTunes. I have not changed libraries.

How do I delete files on my iPod second gen? This is a NEW problem I have only had with the latest version of iTunes. I have not changed libraries. All files are grayed out. I have already read related posts in the iTunes community.

Thanks but I had already read this, and it was no help at all. Under the Summary tab, "Options", there is no check-box to manually manage my stuff. I suspect this is because it is a 2nd gen iPod, with ONLY manual management. The only way to delete my stuff seems to be to reset the entire device.
I like to listen to podcasts. What is particularly frustrating is that the 4th gen shuffle CANNOT play podcasts, but ONLY music, which I discovered after a lot of research and multiple visits to an Apple store. So I have to resort to an older version of the shuffle to play podcasts And now with the latest version of iTunes there seems to be no way to delete any podcasts on the older version. Apple just makes it harder and harder for us podcast-lovers, driving us away from Apple -- driving me away from the entire brand and from ALL Apple devices, not just iPod.

I have the exact problem, only have 6 computers with indesign CC version 10.1.0.70, but 2 computers, is version 9, i try actualization no CC, but no success. i can´t use open file, em others computers, because problem version, i liked if all indesign had

i have the exact problem, only have 6 computers with indesign CC version 10.1.0.70, but 2 computers, is version 9, i try actualization no CC, but no success. i can´t use open file, em others computers, because problem version, i liked if all indesign had the same version.

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
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THE WORST EXPERIENCE I've ever had with a phone co...

So, where do I start. I will give you a summary to start with...
Bought an L920 from EE in late December and took it in to repair mid January. Got it back today with original problems still present plus a whole load of scratches and dents in the body and screen. Poor customer service from EE throughout the whole process.
Now for a more in depth explanation.
Bought an £330 L920 on PAYG on 24th Dec from an EE store in Cardiff. Actually I bought two, one for me and one for my brother (which is pretty much problem free). I was happy with the phone for the first week until I noticed a few problems while comparing it to my brother's.
The first problem was the bezel not sitting flush with the screen on the left hand side. There is a gap spanning approx 1mm and a noticeable bulge halfway down the screen, where the gap is the widest. I did notice this a couple days in but thought nothing of it as it wasn't emphasised by the collection of dust and was so excited about having the phone that I didn't want to have to deal with taking it back in. Over the course of just over 2 weeks before taking in for repair, the build up of dust was very annoying and unsightly.
Another problem with the screen is that the whole display doesnt sit flush with the body and the raised lip can be seen by eye and felt. It is easily noticeable. Not only does it not sit flush, when pressing down on the screen you can see the whole screen sink into the body. This problem was not noticed until the days leading up to me taking it in for repair.
There is light leaking into the screen from the search button. This is easily seen with a black screen.
There was creaking on the bottom left and top left of the body, which got very irritating and non-associative of a supposed premium handset. If it was a cheap handset I would feel more comfortable with this problem and just put up with it.
Into the second week I noticed that there was the dust under the front facing camera. I did blow into the ear piece a few times and it did seem to move the dust, but reappeared almost instantly. This was the last straw, I couldn't ignore the problems anymore as they were constantly playing on my mind everytime I picked up the phone.
Hardware problems aside I had a few freezes and crashes here and there where I had to reset the phone.
Took it to the EE store in Leicester as this is one of the closest stores to Market Harborough. The fare was £10 by train and had to do this twice. I know this may seem petty but it was £20 that I didn't need to spend if I wasn't given a faulty phone. Took it in for repair on the Sat 13th Jan and was told that the turnaround for repairs is usually a week (2 weeks at most) and that it was likely I could pick it up the following weekend. I was surprised by this and took it with a pinch of salt.
I described most of the problems, the only problem I omitted was the freezing and crashing as its the OS which is I assume a Windows problem.
At the time of speaking with the EE rep I was told that Nokia would be dealing with this repair from thereonin and I could visit their site to track the repair. This was inaccurate as it was sent to EE's repair centre. I discovered this after posting a problem on this forum in regards to going 9 days without any update. He made it explicitly clear that if I wanted any updates I was to go through the Nokia site not EE as he wouldn't be able to tell me anything that the Nokia tracking service couldn't. Anyway after finding out it was with EE's repair centre I proceeded to try contacting them. Near impossible to get through. Phoning numerous times every hour their lines were constantly busy and they do not give you the option of waiting in a queue (I think if it is above a certain volume). From about 20th Feb (after discovering it was with EE not Nokia) to today Tues 5th Feb I was only able to get through twice. I must have called them in excess of 100 times.
The two occasions I did get through I was greeted with incompetence. Unhelpful in all respects. The second time I got through the lady over the phone basically lied to me. She told me that the problems I had listed in the report were fixed and that it would be dispatched by the end of the day. This was Thurs 31st Jan and I received it today Tues 5th Feb. 6 days to post within the UK? I'd already waited over 3 weeks so what the hell what's another couple days on top. I was reassured that the handset would not leave the repair centre without the repairs being addressed and if it didn't pass their strict quality control standards. Load of b*******!
Went to EE Leicester after work this evening and things just didn't go to plan. At the first instance I had problems with the manner in which I was dealt with but we soon made amends and this leads me to THE MAIN PROBLEM.
After waiting over 3 weeks to get my phone back from repair I was shocked and utterly disappointed as soon as I laid my eyes on it. Same bulge and gap in the body, same sinking screen, same light leakage, different dust in the FFC and with added extras i.e. scratches and dents around bezel and edge of body. And of all the things for them to repair they stopped the creaking!
Was offered unacceptable solutions, the only acceptable solution in my eyes is to get a brand new handset from back store. I bought the phone especially for its camera performance (which I'm lukewarm about anyway and I swear is producing softer shots post repair) with the intent of bringing it on holiday to take some beautiful shots.
The first solution was to leave the phone there and have it sent back to the repair centre. No way was I giving my phone back to them. It would probably come back with a cracked screen.
Second was to take it up with Nokia. So Nokia what can you do for me? Will I get a new phone by 23rd Feb so I can take it on holiday with me where I will be proposing to my girlfriend???
Sorry the stupidly long post but I need something done. Now
Also forget to mention that the metal Nokia camera plate on the back is not flush with the body. I don't know if this is bad design but the raised lip is annoying when holding it in hand.

The offer from EE was presumably to fix the phone , which they are entitled to do, you turned it down.
You can either go back to them and take up their offer to repair or you can try the Nokia warranty which will involve you contacting Nokia direct either by taking it to an authorised/approved Nokia care centre or submitting an online claim under the warranty to Nokia and following whatever instructions they issue for sending the phone to them.
You have not so far contacted Nokia as you have dealt only with EE.
I'm surprised the EE assistant told you the phone was being sent to Nokia rather than their inhouse technicians although I think that was simply a mistake on the assistant's part.
How did you get a PAYG phone from EE? I thought EE were offering contracts only.
So far as time scales EE don't post phones backwards and forwards on an individual basis. The shops use courier services and the frequency of deliveries and collections will depend on the number of shops in a town and the level of goods going back and forth.

Cannot contact the Adobe Service, I have a problem with the number.

Hi,
I would like to have more information in regard of the Adobe DC. My intent is to buy the product and use it in my office, we are a small company (4 PC).
If I'm not wrong I should take the Standard Plan for Business, but I cannot arrange any payment request for information because I have a problem with the number I am supposed to call.
Is there any other way to know if this software suit fine for me and my company, and most of all how much it will cost.
Thank you for your consideration.
Have a nice day!
I look forward to hearing from you.
Best,
Augusto

Hi Avgvstvs67,
Please refer this link : https://acrobat.adobe.com/in/en/pricing/business-pricing.html
Regards,
Rahul

This is the worst program i have ever dealt with.... the latest version of flash is on my system?

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