This is very frustrating I can't cancel my Plan

I would Like to please cancel my plan and I'm stuck in a loop of calling the 1-800 number and them telling me to do it online and trying on the chat online I get no other options to cancel I've follow the "how to" and still can't cancel.
Please cancel my Plan
Please help

I just wanted to mention that Once I got through to the Chat with someone It took about 10mins to Cancel my subscriptions. and It happened very smoothly, My Agent was Sumola and was very helpful
Thank you

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