This may sound dumb but can i return music that i have bought?

I bought an album i was intending on buying, so im wondering if i can return it?

All purchases are final - you can't return something you've already downloaded. If you have purchased something in error you could try asking iTunes Support whether they could consider refunding you just this once: they have been known to do so but please be aware that they are under absolutely no obligation to do so.
To contact them, go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

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This may sound silly but can anyone tell me if facetime is done through wifii or is it charged as a long distance from canada to us

this may sound silly but can anywone tell be if facetime is wifi or a long distance charge?

FaceTime is NEVER charged. It is basically going through the internet, as if you were watching a YouTube video, it just takes data. You probably have a data limit through your wireless provider, for example, I can only use 3Gb of data per month on my iPhone 5 through AT&T.
If you use Wi-Fi, you will NOT be charged for data (unless your internet provider has a cap on the amount of data you can use).
If you do facetime over cellular data, you just have to watch your data usage. You can watch your data usage in Settings > General > Usage. AT&T, Verizon, and Sprint all offer free apps you can use to monitor your data usage (among many other things, like pay your wireless bill, etc.).

This may sound dumb, but is there an app or a monthly subscription to carry wi-fi or internet connection. so i dont lose connection when i leave my house. want internet connection at all time

I have an ipod touch 5th gen. storage capacity is 27.9 / 23.3 available. IOS 7.1.2 model # ME978LL/A. My question is, now this may sound dumb. But i was wanting to know if there is a app or a monthly subscription to have internet connection or wi-fi at all times instead of just shutting my ipod off very few apps work without internet connection almost dosen't seem worth 300 dollars. THANK YOU FOR YOUR INFO.

Your internet connection depends on access to a wifi network. When you leave your house you go out of range of your own network, so the only way to connect is to find a free or paid public wi-fi service in the location you are in at the time; the alternative is to use your iPhone for what is called 'tethering' (providing a wifi signal you iPod can connect to) but it you have an iPhone you would want to use that anyway (and many service providers don't allow it - in any case it comes expensive as you are using a mobile data connection).

Can't play music that I have bought

I dont have the same username on my mac in OS X. Which leads to problem to deauthorize my itunes account. I can’t play music that I buy, and free movies doesn’t work either. I know this is the problem, cause I have tried to reformat using my old account name in OS X, which led to no problems in iTunes. I don’t want to use my old account name (OS X).

My old username in OS X----->karasjok
My present username in OS X----->Stian
iTunes account is not the same username as in OS X, I am aware of that. Problem is that I can’t play music bought from iTunes, neither can I deauthorize my iTunes account.
But if I reformat my OS X, use my old username, all of my music bought from iTunes plays well.

HT1391 I can't find music that I have bought in my library

help! I have bought some music. I can see it in my recent puchases and I can play it. but when i search in my main library I can not find it anywhere.

If you're using iOS 7 or 8, tap on the Settings app, then on "Music", and then check "Show All Music" is on. Then go to the Music app and find the album. Click on Download and that's it. You should also be able to download it by going to the "Purchased" link under "Quick Links" on the right-hand side of the iTunes Store homepage and selecting "Music".
If you're using an old version of iOS such as iOS 6.1.6 or lower (until 4.3.3), go to the iTunes app, tap on "More", "Purchased" and "Music", then tap on "Not on This iPhone/iPod/iPad" and search for the album.

This may sound dumb, but I cannot delete videos. Please help!!!

I try to right click and delete the video and cannot. Music will delete this way but for some reason, videos will not. I do not know if this is normal or if I am the only one experiencing this...
Gateway Tablet Windows XP

Welcome to Apple Discussions!
Just click it and then click Delete on your Keyboard. There is no way to delete videos by right-clicking (so just use your keyboard).
btabz

HT4864 Thank you! This may sound lame but are these instructions for the blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there.

Thank you! This may sound lame but are these instructions for my blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there. Thanks again!

You don't need to start a new thread to continue a conversation, you can just tack onto the original one. The settings I referred you to are for the Blackberry, since that's the device which is not receiving mail: anything which is working can be left alone.

Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I have looked on don't help. Thanks!

Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I checked didn't help. Thanks!

You need to read the manual
Click Support at the top of this page, then click manuals
Open itunes, connect ipod, select what you want, sync

I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???

I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???

You cannot.
You buy one and only one download of movies. it is your responsibility to backup your purchases.
Copy everything from your old computer or your backup copy of your old computer to your new one.

I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Hi, I need to re-format my hard drive, as it has a virus, so will lose all my data including itunes. I therefore need to reinstall itunes - but if I do this will I lose all the music that I have bought? How do I reinstall music to the new itunes?

Hi, I need to re-format my hard drive, as it has a virus and is corrupted- so I will lose all my data including my itunes software. I guess I will need to reinstall itunes again - but if I do this will, I lose all the music that I have bought or imported into my library? How do I reinstall my library/playlists to the new itunes?
Thanks

Make a backup of your media and other important files.
Just to be safe, make a backup of your entire iTunes directory.
Restore computer or do whatever it is you need to do.
Restore your media and other important documents.
Install iTunes.
Try using search next time... this gets asked way too frequently.

Can i download music that i have previously purchased/downloaded?

can i download music that i have previously purchased/downloaded? I paid and downloaded an album then my computer died. I have now lost that album.

If you are in the US then yes, you can re-download past music purchases (assuming that they are still available in the store). If you are not in the US then have you not got a backup anywhere of your music purchases ?

This may sound silly but where do i find my attachments after i download them

may sound silly but where do i find my attachments after i download them

What attachments are you talking about? Do you mean the files and or photos you receive in emails?
Mail loads the attachments and they should appear in the body of the email. Some can be viewed by tapping on them. If you have a compatible app you can save them to the appropriate app. An example might be a Word document. If you have an app that edits Word docs like Pages or some other app, tapping on the attachment will bring up a choice to open in Pages.

How do i get music the music that i have bought on itunes and on my phone which also says i have purchased it but it is not in either of my libraries...?

So my music that i have previously purchased in the itunes store isnt showing up in either of my libraries, on my phone of laptop...how do i get it back!!?? Help would be greatly appreciated! thanks

Hi Addie B!
Try looking for the purchases in your past purchases list, which can be found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

This may sound dumb but can i return music that i have bought?

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