This message could not be moved to trash
Hi I can not delete my messages , it will not send them to trash, also any sent messages do not stay in sent folder, I have re booted/set the I pad
Ta
You've tried turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
And closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is to go into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
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"The message could not be moved to Trash
When I try to delete messages I get message "The message could not be moved to Trash" Any way to resolve this? Thanks Ken
Carolyn Samit wrote:
You can't empty the Trash or move a file to the Trash
I think the OP is having an issue deleting emails on the iPad. -
Cannot delete e-mails. I have three e-mail accounts. Two I have no problem with but I cannot delete e-mails from the third account. Whenever trying to delete, I get a amessage which states "Unable to move message. The message could not be moved to the mailbox Trash."
Back up all data. Rebuild the mailbox. Try again to delete the message.
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Need help moving email messages to trash!!!!
Try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
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Unable to move message, the message could not be moved to the mail box trash
I have an iPhone 4 with the error message 'unable to move message, the message could not be moved to the mailbox trash' with 4 emails, I managed to remove 2 of the messages by marking them as read however with the other 2 i tried this and it just crashed the Mail app any help would be appreciated.
Did you have Hotmail set-up with Android prior? I did, and if you did too, you have the same problem, and this is how to solve it.
From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default. On your iPhone, the deleted folder's name by default is "Trash".
When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders. So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted. My Trash folder had all the emails I deleted from my Android.
That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk". -
"Message could not be moved to mailbox Trash" Error message
When I delete an email, either single or multiple, I get the message "Unable to Move Message" with the explanation "The message could not be moved to the mailbox Trash....OK". Other than that it all seems to work OK and the emails do get deleted but how do I stop the message popping up every time?
Thanks in advanceFrog129 wrote:
When I delete an email, either single or multiple, I get the message "Unable to Move Message" with the explanation "The message could not be moved to the mailbox Trash....OK". Other than that it all seems to work OK and the emails do get deleted but how do I stop the message popping up every time?
Thanks in advance
I've had a similar problem, though it doesn't seem to happen with 4.2 - I think this was due to the fact that you can't do much with Exchange connections (e.g. for Google Mail) when you are not online. In iOS 4.2 the delete button stays grey'ed out when you are not online. -
Getting the message "your mail could not be moved to trash", and keeps reappearing as not read or deleted.
Did you have Hotmail set-up with Android prior? I did, and if you did too, you have the same problem, and this is how to solve it.
From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default. On your iPhone, the deleted folder's name by default is "Trash".
When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders. So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted. My Trash folder had all the emails I deleted from my Android.
That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk". -
my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG -
I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ? help please ...I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?
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HT4519 i'm getting 'THE MESSAGE COULD NOT BE MOVED TO MAILBOX TRASH message what gives?
After setting up my corporate email accound, everytime I delete a received message the following message appears :
Unable To Move Messages
The Message Could Not Be Moved to Mailbox TRASH. Is there a way to fix this???Well, a whole 40 minutes have passed without a reply, suggestion or an idea. I found the solution somewhere else.
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can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.
Delete your mail account/s and re-add them.
This is what worked for me but I've read about other solutions that have worked for some people as well:
http://forums.macrumors.com/showthread.php?t=612773 -
The message could not be moved to the mailbox trash - Exchange Account
Hi All,
Not sure if it has anything to do with the update.
Mail shows 1 unread message all the time, I've read it, still shows unread. I try to delete it and get the error "the message could not be moved to the mailbox trash", same error if I try to move it to the trash folder.
Message has been long deleted from my actual INBOX via Outlook weeks ago.
I've seen the suggestions to touch the trash settings under MAIL > Advanced, but there is no such option for Exchange accounts.I found an answer that has worked for me and others in another thread. It sounds pointless but just do it, all of a sudden I can delete mail now.
1. Go to Settings
2. Mail, Contacts, Calendars
3. Click your email adress.
4. Scroll down and click "Advanced"
5. Click "Deleted Mailbox"
6. Click "Spam" (at the bottom) then back to "Trash" (at the top).
That's it. It should now work again. -
Dowloaded OS 6 to iPhone 4s. Get message when deleting email: "The message could not be moved to the mailbox Trash." Any solution?
Update - I deleted/re-added my account. Same issue. Also, no my Exchange calendar won't sync. Issue appears to be on the Exchange server. I see the following errors in my iPhone log:
Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x189010
Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284a and title Calendar has failed to sync 5 time(s) in a row
Thu Jun 24 08:23:14 unknown CommCenter[32] <Notice>: com.apple.persistentconnection[dataaccessd,1690] is releasing its assertion on PDP context 0.
Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x183be0
Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284b and title Contacts has failed to sync 5 time(s) in a row
Thu Jun 24 08:23:23 unknown CommCenter[32] <Notice>: Client [com.apple.persistentconnection[dataaccessd,1690]] is telling PDP context 0 to go active.
Thoughts? -
I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you still can't delete them then go into Settings > Mail, Contacts, Calendars, select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails. -
Why the following error message "The message could not be moved to the mailbox Trash".
Why do I see the following error message?
"Unable to Move Message. The message could not be moved to the mailbox Trash".Try closing the Mail app via the multitasking bar and see if you can delete them when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
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