This message has not been sent

I am using Outlook 2007 with MS Exchange mail. After creating and trying to send an email message, the email goes into "Outbox" but same is not sent. Sent/Receive status show all folders updated. What do I need to do to
correct problem?

Hi,
There may be many causes that make sent emails stuck in Outbox.
1. We can start Outlook in Safe Mode, then send the emails to check if the problem persists. If there's no problem sending emails in Safe Mode, the problem may be caused by some add-ins, disable the suspicious add-ins to verify which one caused the problem.
To Start Outlook in Safe Mode, press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
2. Another possibility is the SRS file is corrupt. Outlook saves your Send and Receive customizations in a file with the extension *.SRS. If this file is corrupt, the Send & Receive Settings dialog won’t open and you may receive send & receive errors.
Copy and paste %appdata%\microsoft\outlook in the address bar of Windows Explorer, then press Enter, you can find the .srs file, rename it to ".old" and start Outlook. Outlook will generate a new one to replace the
missing one, send emails again to check the result.
3. The firewall and anti-virus settings may also stop emails from being sent, disable them temporarily then send emails to check the result.
4. If possible, try to send emails in another network environment. In some unstable wireless environment Outlook may not send emails successfully, if sending emails in another network works, please consider to check the network status.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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"This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
Facts:
- Devices are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)
- issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
- Issue occurs on both external cellular data and internal wireless networks
- Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
- Closing mail app / rebooting device does not resolve the issue
- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
- This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
- If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

I updated my iphone 4S with iOS 6.1.3 and now my e-mails say, "This message has not been downloaded from the server". We have an Exchange server at work. ??

I updated my iphone 4S with iOS 6.1.3 and now I cannot retreive or send my e-mails. We have an Exchange server at work. I still receive the e-mails on all my devices just fine and I can see the subject headings & a small portion of the body of the e-mail, but when I open the e-mails there is no body and it reads, "This message has not been downloaded from the server". Very aggrevating and is not helping my business at ALL!! Same has happened with both iPads we own now.

Delete then add back the exchange acct on each device.

"This message has not been downloaded from the server"

Hello, Ever since ive had an iPhone and have used Edge to open a resaonably sized email i usually get "This message has not been downloaded from the server". Im sure this has to do with the slow Edge network timing out. How do you correct this if there is no "Download Now" button. The only solution I have found was to force quit the Mail App (Hold Home button for 6 seconds) and go back in and pray that it downloads without timing out.

There was a thread on this yesterday that stated that if there is more message it may take four to five minutes to download the entire message and/or attachments.
One poster even said that it has taken him over 30 minutes in some cases.
I have this same problem on some email and on others the entire email is downloaded, including any attachments. Since there is no communication put out by Apple regarding this anomaly, it is hard to say whether this a an Apple or provider, i.e., Google or Yahoo.

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

In which case, clearly communicating the intent would have been a better solution. The steps do apply. A more appropriate response would have been "tried that, no change".
Regardless of whether they fixed the problem or not, they do apply.
If English is not your native language, I would strongly encourage you to post in your native language going forward.
If basic troubleshooting has not resolved the issue, the next step is to take the device to Apple for evaluation.

This message has not been fully downloaded from the server

When opening an email in Microsoft Outlook 2007, a co-worker’s laptop occasionally receives this message: “This message has not been fully downloaded from the server. Would you like to mark it for download?”. It’s an IMAP account that syncs with his new iPhone 4S. He never received this message when he had a BlackBerry.
From reading online posts, the problem could be how the iPhone downloads the emails. One suggested resolution was to change when the emails/incoming messages delete from the server; however, my co-worker likes the fact that once he deletes an email from Outlook, it’s deleted from his iPhone and vice versa.
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I get that message too. Its not a bug - its a "feature". I only get it if the e-mail contains a bunch of graphics etc which makes the e-mail much bigger than a "standard" text only one. I guess its there so you have the choice to download the rest of it or not. Saves you money if you are charged for data downloads.

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Chris

My question, which I thought was obvious, was has Apple got a workaround for this obvious error in their IOS email client. It hasn't been fixed and it's about time it was.
The fact that this problem :-
1. Manifests itself on both iPhone and iPad devices
2. Does not show up on Windows clients (Outlook 2007, Outlook 2010, Windows Live Mail, Becky 2)
3. Does not show up on web clients (GMail, Pobox, Hotmail)
4. Does not show up on MacOS clients
5. Does not show up on Android clients (Mail, Touchdown)
Leads to the inevitable conclusion that the problem is not device related (so I agree with you there) but is client / platform (Mail or IOS) related. The fact that more research on this forum shows that this issue has been around since IOS 1.0 days corroborates this conclusion.
I do not agree with you presumption that the issue is with the message, all the evidence above refutes this.
So here I am on the official Apple discussion forum seeking enlightenment and assistance from the combined knowledge of the assembled technorati. And quite frankly your terse, bad tempered message falls way short. If there were an "unhelpful answer" button on your message I would have pushed it.

IMessage in Mavericks "Your message has not been sent"

After downloading Mavericks, i can use iMessage normaly.
But ""your message could not be sent, click try again to send this message"
this error message appears always, even if it works.
Any solutions ? Thanks.

Hi,
The Apple ID on the iPhone has to be removed and not just trying to isolate it as a Send and Receive Address.
The Pic also looks a little odd.
If you read older info about the iChat App it refers to Chats (AIM, Jabber, Bonjour and Yahoo) on the type of accounts that have Buddy lists.
Whether you display Buddy List in Messages is optional.
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When I turn my iPad on in the evening and it downloads my emails from a work address, gmail, me.com and hotmail it seems to frequently show this message for my hotmail messages. I've tried to search for a solution but links are going nowhere. All other accounts work fine.

was the entire message missing? or did that message have an attachment that was not downloaded?
iphone doesnt appear to download any attachments or remaining parts of large messages unless you ask it to get the rest for you. saves on download times I would imagine - especially on EDGE.

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Hotmail (Outlook) is down for many users today:
https://status.live.com/
http://downrightnow.com/hotmail
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Message was edited by: kostby

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--Brian

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that reads:
...here’s a quick fix… Forward the message. Just click Forward and it will ask you “Download rest of message first?”. Say yes and then you will see the old message quoted in the forward. Now if only Apple would make than an option without having to ‘fake’ forward it…
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Error Message "This Item has not been purchased"

I just bought a brand new computer with Windows 7 and I just downloaded Itunes. I couldn't remember my itunes password so I changed my password. After changing my password, I changed my Email address since I was using an old one I don't have access to anymore. After doing that I started trying to get my old purchases put on my new computer and maybe 40 songs downloaded before I got an error saying "This item has not been purchased with your Apple ID". These songs are listed in my purchased list, I bought them on my old computer and Itunes isn't letting me download nearly 300 songs that I paid for.
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Launch the Console application in any of the following ways:
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Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

TS4000 I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?

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Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again. Finally, open Settings > iCloud > Storage & Backup, and make a backup. The device will be backed up when it's plugged to the charger and connected to your network

When I open iTunes I get message 'This version has not been correctly localised for this language. Please run the English version' - any ideas?

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I would recommend taking a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ts1717
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