This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

I have a client with a BlackBerry Pearl 8110. It was (is) configured to receive email from a Microsoft Exchange Server via his Outlook account.  I have uninstalled the Desktop Manager and re-installed ensuring the computer transmits his email via the Re-Director. All settings in the Desktop Manager are correct. The phone was working fine for over 5 years. Now he is getting emails both on his phone and in Outlook saying:
This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
I have verified that his phone is not attempting to perform the Enterprise Activation process by checking :
Options > Advanced Options > Enterprise Activation.
He does however have a Service Book entitled "CMIME"
How can I resolve this issue?

Is the user needing the Redirector service?
Step 1: If you're not using Redirector or Enterprise, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.
Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • This message is used to carry data between the BlackBerry handheld and an associated server.........

    Hi everyone,
    I am having issues with a couple of BlackBerry's, where they are receiving a message on their phone saying:
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    An alternative, if you cannot stop it via the two recommended fixes, is to send those messages to your jiunk folder at the email server level so that they never reach your BlackBerry...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • "Message is used to carry data between the BlackBerry handheld and an associated server"

     Hi everyone,
    I'm a first time poster!
    I've been receiving about a 100 of these emails everyday for over a week now!  
    Bell mobility and Bell ISP both say it's not their issue or problem to fix and told me to contact the other!  
    The e-mails are orginating from:
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    Any suggestions?
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    BEGINETP 116
    AdxV+90AAAAAIBAIMzAzQUM3MUQgGWZyaXp6ZWxsQHBlaS5zeW1wYXRpY28uY2EAI/HrYFAF
    Q01JTUUDQICAgIAyAAAwOENGOEQ3NkIrRysxALbQEVSv1zvyA8fJF15bAW0AGb/C87pyXKXe
    k+KxQN/Inek!
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    Message Edited by Frazzledazzle on 09-17-2009 11:44 AM

    HI and Welcome to the forums!
    Here are several KB's that discuss the issue...hopefully one of them has what you need:
    KB04254 Network@etp email messages arrive on the BlackBerry smartphone
    KB10289 What is a Network@etp message
    KB13551 Receiving both email messages and network@etp email messages on the BlackBerry Smartphone
    KB12643 ETP messages are not deleted from the Inbox after delivery to the BlackBerry smartphone
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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