This message is used to carry data between the BlackBerry handheld and an associated server.........

Hi everyone,
I am having issues with a couple of BlackBerry's, where they are receiving a message on their phone saying:
 "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
Email is from "[email protected]"
This has only appeared since installing the BlackBerry Desktop Software version 6.
We have used the link below which resolved the issue on one of the BlackBerry's but on the other neither of the options are there.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04254&sliceId=SAL_Pub...
The link I have just posted references to version 5, just wondered if anyone knows how to resolve it in version 6 or some other option. Original email is still received fine but want to stop the other email about "This message is used to carry data between.......".
Thanks in Advance.
Kevin

An alternative, if you cannot stop it via the two recommended fixes, is to send those messages to your jiunk folder at the email server level so that they never reach your BlackBerry...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • "Message is used to carry data between the BlackBerry handheld and an associated server"

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    HI and Welcome to the forums!
    Here are several KB's that discuss the issue...hopefully one of them has what you need:
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    KB10289 What is a Network@etp message
    KB13551 Receiving both email messages and network@etp email messages on the BlackBerry Smartphone
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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