This Patch Package could not be opened

Adobe Reader 8.3.1 will not work. It can't be deleted. Adobe won't help unless I pay them $40.00. HELP!

What is your operating system & version?
What exactly means "will not work"?
If you are on Windows, try removing the corrupted Reader with http://labs.adobe.com/downloads/acrobatcleaner.html
then reinstall the latest Reader version from http://get.adobe.com/reader/enterprise/

Similar Messages

  • When I attempt to install Adobe Reader, I get the message, "This patch package could not be opened."

    Any idea of what I need to do?

    Thanks for your interest in my problem.  My operating system is Windows
    XP.    I had an older version of Adobe Reader installed, but recently, my
    computer became unable to view pdf files.  So I decided to try to update
    my version of Adobe Reader.  Somewhere in the process, it was suggested
    that I delete previous versions of Adobe Reader prior to installing the
    new version, so that's what I did.  Now when I try to download and
    install the version 9 of Adobe Reader, I get the message that , "The
    patch package could not be opened."
    On Sat, 31 Jul 2010 20:05:52 -0600
    =?UTF-8?B?yofJkGIgybnJmXXJmWxsxLHKjQ==?= <[email protected]> writes:
    What is your operating system?
    Do you have an older version of Adobe Reader already installed?
    >

  • Error message, this patch package could not be opened

    I have been unable to use the Adobe reader for sometime but I now really need it. I have tried updating, reloading, removing to reinstall but at every move I continually get the message above and I cannot get around it no matter what I try. I cannot even remove the program from the list as this same message keeps popping up and I cannot proceed. I need help!!! The original package that came with the computer was version 7 current is 11 but it has never worked and I am unable to continue the install due to the above message also cannot delete, I have deleted all adobe keys in the registry even that does not help....

    Assuming that you are on Windows
    download and run the Acrobat Cleaner Tool from http://labs.adobe.com/downloads/acrobatcleaner.html
    download and run the installer from http://get.adobe.com/reader/enterprise/

  • 10.1.1 uninstall & 10.1.4 install problem. "This patch package could not be found"

    Cannot fully uninstall Reader 10.1.1 or instal 10.1.4 as same Microsoft error message comes up:
    "This patch package could not be opened. Verify that the patch package exists and you can access it, or contact the application vendor to verify that this is a valid Window installer patch package."
    Have tried uninstalling through Windows and then Advanced System Care uninstaller - same error.
    Have tried installing Reader 10.1.4, as Adobe usually does uninstall of older version as part of installing newer version - same error.
    Tried Adobe direct install - same error.
    Checked forums but could not find entry for this error.

    Remove the corruped installation using http://labs.adobe.com/downloads/acrobatcleaner.html

  • Uninstall Reader X - Patch package could not be opened.

    I am trying to uninstall Reader X in hopes that when I reinstall it some other issues will clear up.  However, when clicking remove or update in Control Panel, I get the same result.  "This patch package could not be opened...."  Same message I have seen in a host of other postings. 
    Can I follow the same general instructions for manual uninstall that are in the knowledge base for Reader 8?  Are there any additional steps/registry modifications?  I am running XP/SP3.

    You could try using the Windows  Installer Cleanup Utility to remove all traces of any existing versions  of Reader.  This utility is no longer supported by Microsoft because it can conflict with Win 7,  but you  can still find it in sites like http://majorgeeks.com/download.php?det=4459

  • Error message when installing iTunes on my PC:  This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that  this is a valid Windows installer package

    Error message when trying to install iTunes on my Pc:
    Using Windows 7, had to replace hard drive.  HELP!!
    This installation package could not be
    opened. Verify that the package exists
    and that you can access it, or contact
    the application vendor to verify that
    this is a valid Windows installer package

    Hello JAH1961,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package"

    I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?

    Hi
    Try the following:
    Uninstall iTunes and Quicktime
    Reboot
    in the task tray right click the quicktime icon and click exit.
    navigate to the folder in program files and remove the quicktime directory and all its files.
    Reboot.
    Now try install iTunes and quicktime and it should work
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • I am trying to download iTunes to my Sony PC,  but "This installation package could not be opened.  Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."

    mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
    "This installation package could not be opened.  Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
    I have Windows 7 Home Premium, Service Pack 1.
    Any help is greatly appreciated.

    Hi gump68,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful if iTunes is not installing on your PC:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    All the best,
    Jeremy

  • HT5030 whem installing itunes i get this message "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

    whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

    Let's check your Windows system.
    1.  Have you done all the important windows updates and service Packs on your system.  If not do it now.  START button, type in Windows Update and ENTER.  Select 'CHECK FOR UPDATES'
    2.  Let's check your Windows system files for possible file corruption
    SCAN and repair possible Windows system file corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer if it did actually repair any files.
    3.  Check your system for possible Malware.  But you have to do it in WIndows Safe Mode.
    Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
    http://www.malwarebytes.org/products/malwarebytes_free
    Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
    To start your computer in safe mode
    Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
    When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

  • Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

    Please help
    I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
    This installation package could not be opened. Verify that the package exist.
    Please help Me

    Hi gump68,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful if iTunes is not installing on your PC:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    All the best,
    Jeremy

  • This installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package

    this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package how can i istaller itunes in my laptop windows 7 64 bits

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

    While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it.   Any ideas

    I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it.   Any ideas?

    Hello tcampbell1549,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Have a nice day,
    Mario

  • Can't download itunes. keep getting message. message"this instillation package could not be opened. verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installed package".

    Ever time I try to download itune on my new packard bell I get the message "this instillation package could not be opened. verify that the package existsmand that you can access it or contact the application vendor to verify that this is a valid windows installed package" PLEEEEASE someone help me as I've lost all of my music!

    tried downloading the quicktime installer, I get the same message with it too

  • How to fix error: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package."

    ERROR: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." I have tried everything which I found on google and apple community. Does anybody have the exact solution? PLEASE HELP!

    What has this to do with the application Front Row which this forum covers?
    What are you trying to install, on what Mac, with what version of OS X?

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