This phone is linked to an iTunes account

I have bought a second hand iphone 4 s from eBay and when I try to set it up it says this phone is linked to an iTunes account which I obviously don't have details for is there anyway around this ?
Many thanks

If the seller owned the iPhone ask them to remove the phone from their Apple account & but to turn off 'find my phone' first, if not the original owner or the seller doesn't reply/doesn't know the account details then this could indicate that it is stolen, in that case you can't do any thing about the phone per say but you could try eBay & claim item isn't fit for purpose or if the description didn't say anything about it being locked to an account you could say the item isn't 'as described'.
Good luck.

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I have a iPhone 4s which belonged to a friend it was in her iTunes account she has iCloud account to I signed out of her iTunes account on this phone and signed into my iTunes account but now phone apps don't work like the phone not sycronized to min

If I got a iPhone off a friend it was connected to her iTunes an iCloud accounts I signed out of her iTunes and signed into my own but the phone don't seem to sycronized to my iTunes account an she has iCloud app an account on this phone but I don't help

Hey there jackofromgriffith,
I understand that you have an iPhone from your friend that is still associated with their iCloud account. You will need to disassociate the iPhone from your friend’s iCloud account in order to resolve your issues:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
https://support.apple.com/en-us/HT201441
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I sold my old iphone 4 as i upgraded... and the old phone keeps coming up with this phone has been connected to itunes account ..... etc i have gone into managed devices and deleted all so i now have no devices on my itunes account but it still there?

please help how can i set up old phone with new itunes account

with newer itunes version to get the devices sidebar one needs to go into the view menu and click show sidebar

HT4528 The new iOS6 allows you to send/receive messages from other phones linked to your iTunes account which is great for checking on my kids but I dont want them to be able to add my phone to their messages. Is there a way to block from being added to

I updated to the iOS6, and it allows you to view and send messages with any phone on iOS6 and linked to your iTunes account. You can unselect phones so they dont go out through the phone, but is there a way to block other phones from adding yours? Example, I don't ind being able to see what my son is sending/receiving on his phone but I don't really want him to be abe to add my phone and see all my messages...

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

HT4623 I updated my phone today on a shared itunes account ( with my daughter ). We are both getting each other's messages now. Seems to be tied to I message. Any suggestions?

I updated my phone today on our family itunes account. I currently have the iphone 4 and needed updates. At the end of the update I got a message that my phone info would now be the same as my daughter's ( who usually uses the itune account). I didn't have a yes or no option. It was a statement. Now I am getting her text messgaes and she is getting mine if the other person has imessage. I also got her app's when my phone updated.... HELP!

Hi, jandmmiller.
Thank you for visiting Apple Support Communities.
This issue would be caused by both devices sharing an Apple ID for iMessage and FaceTime. I would recommend signing out of iMessage on his device. Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out. Once this is done, I would recommend creating a new Apple ID specifically for iMessage and FaceTime here. Then he would need to sign in to iMessage and FaceTime with the new Apple ID.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H.

TS4006 can someone please tell me how to stop my daughters iTouch from receiving my messages and calendar appointments. Is it to do with the icloud, or that her account is linked to my itunes account. Help!

we have bought my daughter a 2nd hand itouch 4th gen, which I have synched , put all her apps etc on, and today she has received my received messages, and reminders from my calendar. how do I stop this?
Is it something to do with icloud? or is it that her itouch is linked to my itunes account?
Anxiously awaiting a resolution please.
Thanks

Welcome to the Apple Community.
It's because you are both using the same iCloud account, you need to have separate accounts. iTunes is a separate account and you can continue to share that account to share music, apps books etc.
To give her a different account, log out of iCloud on her device (settings > iCloud, scroll down and delete account) and sign back in using the create an Apple ID option.

Can I have two iPads with two different credit cards linked to one iTunes account?

Can I have two iPads with two different credit cards linked to one iTunes account?

It is still not possible to have two credit cards with your iTunes store account. I've just had a discussion with an Apple representative who suggested I give feedback to Apple about this. The more we are, Apple might listen to us in the end.
This is the link
http://www.apple.com/feedback/itunesapp.html
Please feel free to use or modify what I wrote there:
I’m surprised as are many other people who have the same issue (can see this in many forum threads) that Apple don’t give us the possibility to have at least 2 credit cards with one AppleID/account like most other vendors do (even much smaller than Apple). This certainly forces people to buy some stuff elsewhere that they otherwise would have purchased from Apple (for example books) or restrain from buying things they would have bought if they had a choice to use a second Credit Card.
Not having this option puts me in a precarious situation since it would not be OK to buy just anything with the Credit Card that is tied to my business (and in many cases like mine the business is only one person, the VAT No being the same as my social security No).
Sole traders need an option too.
Greetings
Anna

Do I set up 2 new iPads with my daughter's individual apple ids or my apple id which is linked to the iTunes account which we will use on both iPads to allow us to share apps, ebooks etc?

Do I set up 2 new iPads with my daughter's individual apple ids or my apple id which is linked to the iTunes account which we will use on both iPads to allow us to share apps, ebooks etc?

There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
Now, to share apps, music and books you need to have the same Apple ID:
iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
For the other service, your wife should have her own Apple ID.
All she needs is a valid e-mail address, apply Apple ID below:
https://appleid.apple.com
Here's a limk with useful tips: Note: It's also valid in IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

cnh46 wrote:
I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account
Did you actually link it to your iTunes account?
It doesn't do it automatically.
-> http://www.disneymoviesanywhere.com/help
"How do I connect my iTunes Account?
You can connect your Disney Movies Anywhere account with your iTunes account within your Disney Movies Anywhere Settings. Select Account and then Connect Accounts. Here, select iTunes to begin. You will be guided to iTunes in order to complete the process. Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that your accounts are connected.
You are able to connect one iTunes account to your Disney Movies Anywhere account. You can disconnect and connect the account at any time, but you will not be able to connect to a different account for 180 days.
Connecting your iTunes account syncs all your eligible Disney, Pixar, and Marvel movies between both services. The movies in your iTunes account are subject to the terms and conditions of the iTunes service. View more details on accessing movies from your iTunes account."

HT2731 I have two Ipads in this household---Do I need two Itune accounts?

I have two Ipads in this household----do I need two Itune accounts?

You do not need 2 accounts.
My wife and I share an account.
It is up to you.

HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?

There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes

Multiple Apple IDs linked to my iTunes account?

When I try to update my apps from within iTunes, it says that certain apps in my library were purchased on my husband's iTunes account. I assume that this is somehow related to the one time that he plugged his phone into my computer and allowed it to sync? How do I get his apps out of my library so that everything in there is linked to my apple ID and I can update all of my apps without erasing anything on his phone?

If all of the purchases and data are linked to your account, you can't transfer it to her account. You can't transfer purchases to another Apple ID.
She can continue to use your ID in order to update the current apps, but she cannot update them with her Apple ID. That doesn't work. Plus, if she is using iCloud for syncing Pages documents - she must continue to use your iCloud account as well.
Now can she use the apps from your account and still use her own ID? Yes she can, but signing in and out of two Apple ID's and downloading past purchases with your ID on her iPad will lock her out of her own Apple ID and iTunes account for 90 days.

How to remove a phone number linked to an imessage account

Hey
I used imessage from my mac and ipad from time to time but about a year ago I had logged into my itunes account on a friends iphone to help them transfer some info to their new phone. In the process of that, it registered their phone number to my imessage account. I found this out recently when i checked an imessage conversation and had seen a message i did not send. I have gone on to the website and checked under "manage devices" but only my ipad shows up. Is there a way to deactive the phone number associate to my imessage account?
Thanks

Hi allia.fm,
Based on your description, you may want to see if your friend's phone number is showing up as linked to your Apple ID, as outlined in the following article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
If so, there is an Unlink a phone number section under the Learn more header in that article.
Regards,
- Brenden

When an employee is no longer with the company and their iPad is still linked to their iTunes account, how can we unlink it when we cannot contact the employee?

I am the IT support for a big company and we use a lot of iPad's. The one problem we are running into is when an employee leaves the company and their i Pad is still link, we need to use this iPad for another employe but we are unable to wipe it and start from factory cause it wants us to log into their itunes account. If they used their work email to set up their iTunes account this is not an issue as we can access their work email. But if they use their personal email and we do not have a way to contact them then this becomes a big issue. Is there any work around with this at all?

Use iTunes to restore your iOS device to factory settings - http://support.apple.com/kb/HT1414 - "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS. Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info."
You may encounter problems fully restoring if Activation Lock is active - http://support.apple.com/kb/HT5818
iCloud: Find My iPhone Activation Lock in iOS 7 - With iOS 7, Find My iPhone includes a new feature called Activation Lock, which is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if you ever lose it. With Activation Lock, your Apple ID and password will be required before anyone can:
    Turn off Find My iPhone on your device
    Erase your device
    Reactivate and use your device

New iPhone 6 asks for my girlfriends password to update apps, even though the phone is connected to my itunes account?

My phone is hooked up to my iTunes account, but when i go to update apps, it asks for my girlfriends iTunes password? I only go the phone today, but havent had this trouble before with iPhone 4 or 5.
Can anyone enlighten me as to whats going on? - Thanks

If that's the case you may have to disable wifi syncing in her user account using her iTuens library. I'm really not sure though. If someone does, hopefully they'll jump in here. The problem with chaning libraries is that when you do, iTunes will delete any iTunes media on the phone and replace it with the media in the iTunes library you sync with so hopefully this won't be necessary.

This phone is linked to an iTunes account

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