"This product has been replaced"! what does this mean??!!
I purchased a used iphone 5s. when I check the serial number it tells that this product has been replaced, what does this mean? am i still able to use it? what should I do??
It means that the iPhone was returned to Apple because it was defective, and the owner was given or purchased a replacement. That phone can never be used. It was probably stolen in transit to an Apple refurbishing facility.
Similar Messages
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I bought my iphone 4s in usa apple store
ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.Nobody here would know. Contact Apple and ask them
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I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
What step should i take next.Where did you get the phone?
That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
You can not get support from Apple for that phone.
Return it to wherever you got it and get your money back. -
Our records indicate that this product has been replaced ?!
I bought my iPhone 4 couple of month ago and after selling my mac to get a new MacBook I wanted to sync it with my itunes... issue, itunes seams to be showing that no APP will be present on my phone once I sync it. So I wanted to check the support page... What a surprised, when I enter my serial number I got this message:
"Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us. "
What the H !? I bought the phone, brand new at an apple store probably 3 month ago or so.
Any Idea ? How and who should I contact ?First, in regards to iTunes content an iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first. An exception is if you transfer your iTunes library from the old computer to the new or different computer following the instructions included with this link.
http://support.apple.com/kb/HT1751
All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer. Did you transfer your iTunes library from your old Mac to your new Mac and if so, how was this done?
If the 3rd party apps on your iPhone are not in your iTunes library on your computer which means you didn't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes on your old Mac, first you need to authorize your new Mac with your iTunes account with iTunes if you haven't already done so. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. This will transfer all iTunes content from your iPhone that was purchased/downloaded from the iTunes store that is not currently available in your iTunes library on your new Mac. After confirming all apps on your iPhone are in your iTunes library on your new Mac, select Sync Apps under the Apps tab and make sure all apps currently installed on your iPhone are selected below.
Regarding the other, you can call AppleCare. -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
IMEI: ****
<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number. -
Hi,
i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
i got responce
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Please helphi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.
hi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
i have an iod touch and aparently the software driver has been removed and i had it restored to factory settings as i bought it from someone,what does this mean and how do i solve the problem
Just what error message are you getting?
Are you trying to redownload them directly to the iPod?
If you are getting an error message that included Open GL 2 or similar that means that the app requires that but only the 3G and later iPods support that. -
*YOUR APPLE COMPUTER HAS BEEN BLOCKED* what does this mean?
MY macbook air show this pop up every time that i open safari or chrome!
http:\\devicetvr.com
YOUR APPLE COMPUTER HAS BEEN BLOCKED
Mac system alert!
and a telephone number 1 696 0555
when i called to them they asked me for 480$Faseleh wrote:
Could you please tell me what should i do?
Your Mac has been compromised, erase it and restore data only from a backup that is earlier than when you gave the criminals access to your Mac. You should also change all passwords/logins for all credit cards, online accounts and government info (social security number etc)
You should do this now. -
***NOTE: I'm Iranian user***
It means the phone you have in your possession was replaced under warranty. If true, the phone should not have been re-sold. Rather it should have been sent back to Apple for refurbishment, where it would then have gotten a new SN.
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bought this phone on ebay. buyer said iy was a replacemnet he got but when i put in the serial number it says that this phone is the one apple took???? makes no sence. i think somehow the serial numbers got stwtich
Serial numbers can't be switched.
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The Battery in my laptop has been replaced twice and this is the third time the battery has swollen up.
Since the first time it was swollen I have asked the reason but Apple has not come up with a reason and just replaced it.
Second time also the service centre replaced the battery but were unable to give me a reason.
I had asked them to replace the laptop as this has been happening repeatedly and seems to be something with the laptop
otherwise why should every battery they put swell ?
This is the third time this has happened. And now they refuse to replace the battery or the laptop also.
What is the solution?Make an appointment at the Genius Bar of an Apple store and press the problem. Elevate to store manager if necessary. Maybe the charging circuits are defective resulting in overcharging which is causing the battery problem.
Apple Retail Store - Genius Bar -
When launching PS I get an error 150:30 "licensing for this product has stopped working". Does anyone know how to fix this? downloaded very recently from Creative Cloud
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?
The Beta version of Facetime is a free test/trial version that Apple placed on some computers in the past. It has expired -- to get a working Facetime version back you must go to the App store and purchase "Facetime for Mac" which will cost you 99 cents.
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I trying to update my apps but I receive a msg this Apple ID has been desabled what's that mean?
I trying to update my apps but I receive a msg this Apple ID has been desabled what's that mean?
This may help you: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
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